1/5 Marla S. 1 year ago on Google
Probably
one
of
the
worst
hotel
experiences
we’ve
ever
had.
It
started
at
check-in
where
we
had
specifically
called
to
make
sure
that
they
assigned
us
a
room
with
one
bed
but
when
checking
in
they
gave
us
one
with
two.
We
went
back
down
and
they
gave
us
another
room
still
with
two
beds
and
finally
found
a
room
with
one
bed
which
was
a
downgrade
from
what
we
had
booked…fine,
no
problem…
The
room
was
at
the
end
of
the
hotel,
with
no
view
and
a
terrible
bathroom
where
you
couldn’t
even
fit
two
people.
And
they
forgot
to
tell
us
they
didn’t
have
an
iron
in
the
room
and
was
told
when
we
asked
that
we
had
to
bring
our
items
downstairs
only
early
in
the
morning
for
pressing.
Something
that
should
have
been
mentioned
to
us
before!
The
worst
part
of
this,
is
that
I
had
forgotten
a
dress
for
a
wedding,
that
was
custom
made,
I
had
hung
in
the
wardrobe
along
with
a
jean
jacket
and
a
white
shirt
(the
only
things
I
hung
out).
After
an
hour
and
a
half
of
check
out
I
had
contacted
the
hotel
to
let
them
know
of
those
items
and
they
said
to
call
back
later.
After
we
touched
down
and
left
the
airport
I
called
again
and
they
said
that
it’s
Sunday
and
perhaps
no
one
had
logged
in
anything
as
it’s
usually
a
“lazy
day”
and
said
to
call
back
the
next
day.
I
did
so
and
I
was
told
that
none
of
the
items
I
spoke
of
were
found.
I
was
livid
and
wrote
an
email
to
ask
the
hotel
to
investigate.
And
after
many
back
and
forth
emails
(and
phone
calls
that
were
never
replied
to)
the
hotel,
or
whoever
I
was
dealing
with
on
the
other
end
of
those
emails,
said
that
the
only
person
that
entered
the
room
was
housekeeping
and
on
the
camera
footage
they
were
the
only
ones
that
went
in
to
the
room
and
apparently
didn’t
find
anything…
All
of
this
to
say
that
they
even
went
as
far
to
say
that
I
probably
didn’t
forget
anything
and
that
I
was
mistaken….they
were
unprofessional
and
dismissed
everything….
I
would
not
recommend
anyone
to
go
there,
especially
as
it
is
not
safe
to
keep
anything
there!
I
have
now
lost
all
of
my
things
and
was
basically
told
that
I
was
lying
about
having
forgotten
anything
in
the
wardrobe
to
begin
with