1/5 Anas Al A. 1 year ago on Google
I'm
not
sure
why
people
are
rating
this
as
a
good
hotel,
it
is
NOT.
I
booked
a
room
that
has
an
Air
Conditioner,
upon
arrival,
the
AC
was
not
working
at
all,
in
any
room,
complained
a
lot,
and
hotel
workers
play
dumb
and
pretend
they
don't
speak
English,
the
temperature
in
Barcelona
was
35C
for
the
whole
week,
the
room
felt
like
an
oven,
not
having
an
running
AC
is
not
OK
at
all.
especially
when
the
price
we
paid
was
for
a
5-star
hotel,
and
in
return
we
got
1-star
hotel
room.
the
lobby
AC
was
working
so
the
receptionist
didn't
feel
worried
about
the
AC
not
working
in
the
rooms
and
all
the
complaints
we
had
(we
asked
multiple
travelers
and
they
confirmed
the
AC
not
working
in
their
rooms).
booking.com
was
not
helpful
when
complained
over
the
phone
and
that
puts
an
end
to
my
long
relation
with
this
website.
-Elevator
is
ancient,
and
mostly
stuck
on
one
of
the
floors.
room
was
on
the
5th
floor
climbing
stairs
every
time
going
in
or
out
was
just
ridiculous.
-Room
service
is
useless,
we
had
to
ask
for
toilet
papers
to
be
restocked.
they
only
make
the
bed
and
leave!
-The
double
bed
is
practically
2
single
beds
butted
together,
one
mattress
is
soft
and
one
firm,
extremely
uncomfortable!
and
for
some
reason
on
day
4,
they
swapped
the
pillows
with
other
ones
that
are
very
firm
and
very
thick,
it
was
like
sleeping
on
the
rocks.
-The
shower
has
low
pressure
and
can't
get
a
consistent
temperature,
one
second
is
freezing
cold
and
a
moment
later,
its
boiling
hot.
the
shower
leaked
on
the
floor
every
time
we
used
it
and
made
a
mess.
-the
pictures
shows
rooms
in
good
condition,
but
in
reality,
room
is
dirty,
hair
and
dust
balls
in
the
corners,
floors
scratched
(badly),
damp
and
hot
hallways,
you
can
smell
the
humidity
everywhere.
-Location:
its
at
the
end
of
the
street,
UPHILL!
not
ideal
location,
very
loud
location,
the
noise
was
unbelievable,
from
7am
to
4am,
can't
sleep
at
all.
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