1/5 Matyas D. 1 year ago on Google
*NOTE
FOR
ALL
THOSE
WHO
ARE
THINKING
ABOUT
BOOKING
ACCOMMODATION
AT
HOSTAL
PARIS*
I
want
to
share
a
negative
experience
from
our
stay,
because
on
the
last
day
of
our
stay
we
were
robbed
by
the
hostel
staff.
On
July
8,
when
we
returned
to
the
hostel,
we
found
that
our
personal
belongings
were
stolen
from
our
room
number
403.
Specifically,
a
iPhone11,
Apple
AirPods
Pro,
between
60-80
euros
in
cash
and
some
Czech
crowns.
All
these
things
were
neatly
stowed
away
in
our
luggage
in
our
room,
ready
for
departure
the
next
day.
We
left
the
hostel
on
this
day
between
1
pm
and
returned
after
11
pm.
Upon
entering
the
room,
we
saw
that
our
belongings
had
been
moved
and
our
suitcases
searched.
Another
sign
was
hotel
towels
carelessly
thrown
on
the
beds
along
with
a
plastic
bag
for
the
bin.
Which
means
that
some
cleaning
lady
searched
and
robbed
our
room
instead
of
cleaning.
When
we
reported
the
whole
situation
to
the
reception,
we
were
told
that
“on
this
day
someone
else
was
doing
the
cleaning
than
usual,
someone
who
doesn't
even
work
at
the
hostel”.
This
was
told
to
us
by
the
receptionist.
This
entire
situation
is
totally
unacceptable.
They
are
absolutely
responsible
for
their
employees
and
theirs
services
and
it
is
not
possible
for
any
complete
stranger
to
have
access
to
our
room!
Especially
“ACCIDENTALY”
on
the
last
day
of
our
stay!!!
At
the
hostel,
together
with
the
completed
questionnaires
for
reporting
the
theft,
we
also
left
contacts
for
the
hostel
management
with
a
message
to
contact
us
as
soon
as
possible.
So
far,
no
message
has
been
sent
to
us
and
no
attempt
has
been
made
to
contact
us
at
least
with
an
apology
and
a
follow-up
communication
about
how
to
resolve
the
situation.
This
is
another
irresponsible
mistake
on
their
part
if
we
are
talking
about
serious
accommodation
services.
This
is
simply
not
acceptable
for
professional
accommodation
services
and
people
should
know
this
before
purchasing
these
accommodation
services.
1 person found this review helpful 👍