1/5 maria gonzalez a. 3 years ago on Google
(Translated
by
Google)
Good
afternoon!!!!
I
made
a
reservation
on
the
website
of
this
Restaurant,
they
confirmed
the
reservation
for
the
date
and
time
indicated
through
my
email.
Today
on
the
day
of
the
reservation,
5
people
showed
up
to
celebrate
a
family
event,
very
special
for
us.
We
parked
the
car
in
the
parking
lot,
we
went
to
the
restaurant
at
around
2:15
p.m.
The
reservation
was
for
2:30
p.m.,
which
is
our
surprise
that
it
is
closed.
We
were
an
89-year-old
person,
he
took
a
tremendous
upset.
In
a
hurry
and
running
we
had
to
start
looking
for
another
place.
The
question
is
why
was
the
reservation
confirmed?
Why
don't
they
change
the
misleading
information
on
the
website,
where
they
indicate
the
opening
hours
and
days?
For
us
it
was
a
very
favorite
place,
but
after
this
bad
experience,
we
have
no
doubt
that
we
will
not
be
more
clients.
In
addition,
it
is
not
possible
to
communicate
by
phone,
an
answering
machine
answers
you
that
an
operator
will
attend
you
shortly,
no
one
will
attend.
It's
incomprehensible.
I
wait
for
an
explanation.
Thank
you.
Email
[email protected]
(Original)
Buenas
tardes!!!!
Hice
reserva
en
la
página
web
de
este
Restaurante,
me
confirmaron
la
reserva
para
la
fecha
y
hora
indicada
a
través
de
mi
correo.
Hoy
el
día
de
la
reserva,
nos
personamos
5
personas
para
celebrar
un
evento
familiar,
muy
especial
para
nosotros.
Aparcamos
el
coche
en
el
parking,
nos
dirigimos
al
restaurante
sobre
las
14.15
hs
la
reserva
era
para
las
14.30,
cual
es
nuestra
sospresa
que
está
cerrado.
Llevábamos
una
persona
de
89
años,
cogió
un
disgusto
tremendo.
De
prisa
y
corriendo
tuvimos
que
empezar
a
buscar
otro
sitio.
La
pregunta
es
porque
se
nos
confirmó
la
reserva?
Porque
no
cambian
la
información
engañosa
de
la
página
Web,
donde
indican
los
horarios
y
días
de
apertura?.
Para
nosotros
era
un
sitio
muy
preferido,
pero
después
de
esta
mala
experiencia,
no
tenemos
ninguna
duda
que
no
seremos
más
clientes.
Además
por
teléfono
no
es
posible
comunicar,
te
contesta
un
contestador
indica
que
en
breve
te
atenderá
un
operador,
no
atiende
nadie.
Es
incomprensible.
Espero
una
explicación.
Gracias.
Email
[email protected]
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