Camellia Shantiniketan - a heritage hotel image

Camellia Shantiniketan - a heritage hotel

Hotel

😠 I wish there was a negative marking. These guys should be taken behind bars for cheating their guests. This was probably a great hotel once upon a time. Now it’s only ruins left. Water leaking from every possible place of the hotel. Lights missing all across. There is tv rack with no TV. There is Te... People often mention hotel, service, room, rooms, water, breakfast,


Address

Amar Kutir Rd, Prantik, Bolpur, West Bengal 731204, India

Website

www.oyorooms.com

Contact

+91 90070 30198

Price rating

$58/night

Rating on Google Maps

3.70 (586 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (18) service (8) room (6) rooms (6) water (6) breakfast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tanusri P. 1 year ago on Google
    I wish there was a negative marking. These guys should be taken behind bars for cheating their guests. This was probably a great hotel once upon a time. Now it’s only ruins left. Water leaking from every possible place of the hotel. Lights missing all across. There is tv rack with no TV. There is Tea coffee amenities with no kettle. AC vent with no cooling. Water leaking from room ceiling to the extent that the bed gets drenched. Duvets badly stained by god only knows what type fluids. They have the audacity to charge you like a 3 star property.renovation going all across with little care about the dust around. Only good about this place are it’s people. They try their best to meet the expectations of all.
    6 people found this review helpful 👍

  • 1/5 A B. 2 years ago on Google
    Strictly avoid! It was a good hotel earlier now it's in ruins. Not maintained at all. Most reviews of 5 stars seem to be fake. Fortunately I did not stay at this hotel, they have almost zero services but have the room charge same as any other overpriced hotel. I made an enquiry and after looking at the quality of the rooms and adjoining areas, decided not to stay. Rooms looked dirty and shabby. Dirty linens, paint marks on the furniture, only 1 or 2 service personnel were there for cleaning such large number of rooms and passages.
    4 people found this review helpful 👍

  • 1/5 Monali B. 1 year ago on Google
    This resort is under renovation and there is NOTHING in the amenities that work. The room conditions are pathetic (to say the least) condition. PLEASE DO NOT believe any of the photos posted. These are far from true. Things that did not work in this so-called heritage hotel: - the manual locks on the door were not working - bathrooms did not have the mandatory toiletries. We had to ask for them. No shower curtains either - Dirty bathrooms - Tap-head in one of the bathrooms (out of 3 , 6k per night tarrif rooms) came off - Had to ask for water bottles - Had to ask for electric kettle - the sugar sachets were damp - Electrical points were broken Can go on and on.....Point is, IF the hotel is not in a fit position to take in guests then HOW and WHY should they??? When we booked our rooms online, no one warned us that the hotel was in ruins. So if you book this place , you should probably pay just 1k. That's ALL the tarrif is worth now.
    3 people found this review helpful 👍

  • 1/5 Nishi P. 1 year ago on Google
    Called the authority to know about the pricing and details. On saying that the price is a bit higher, he disconnected the call without any proper words. Worst behavior I have faced till date from any resort or hotel staff.
    3 people found this review helpful 👍

  • 5/5 Diptendu B. 1 year ago on Google
    This is a lovely place to spend a weekend in a serenity. The resort has a lovely feel, with its ambience within the mother nature. Swimming pool is available. Food is awesome and delicious. Moreover the staff's are superb in their service. It's seems they wear smile on their faces as their part of the uniform. I would love to visit thus place again.
    1 person found this review helpful 👍

  • 1/5 Incognito 2 years ago on Google
    Worst service. Hotel under renovation understaffed. It had no water. It also had worst cook and no waiter. It charges around 3500 for one room. They should be shut immediately all customers staying in the hotel was screaming and fumming with anger. They took so much time to serve tea that we opted to go to a local tea stall. DO NOT STAY HERE IF YOU WISH TO WASTE MONEY DONATE
    1 person found this review helpful 👍

  • 1/5 Rajita B. 2 years ago on Google
    So the pool was extremely dirty and there were dead bodies of wasps floating on the water. The breakfast service was atrocious. We were served boiled potato mashed with mustard oil, green chillies and onions (something we call Aloo Sheddho and it’s consumed with rice), and they said it’s an “Italian” dish. Of course, some people aren’t cultured enough to know that Italian dishes would generally include some olive oil and garlic. Who on earth serves aloo sheddho for breakfast? Half of the things they did were ridiculous: of course, the linen was dirty; the duvet cover was yellow on the inside! They didn’t clean the pool after repeatedly being requested by us! No housekeeping, whereas the norm is, housekeeping is supposed to be done once a day. The place is terribly understaffed! The food quality: the poorest I’ve ever consumed. Oh, also, breakfast comprised of boiled eggs and toast: and apparently they can’t make omelettes and sunny side ups. The puri and sabzi option was also cursed: puris arrived after intervals of 10 minutes in limited quantities, and whoever was around the breakfast counter piled on all the puris on their plates and walked away. We had to wait for 30 minutes before getting food to eat. Also, the breakfast service started at 9! Who keeps such a late window for breakfast? Words can’t describe how much we regret spending more than 25k for two people at this place (for three nights!).
    1 person found this review helpful 👍

  • 1/5 Indian Vlogger A. 2 years ago on Google
    The worst experience I ever had. I generally do not rate hotels with 1 star but, I aid Rs 3920 INR for a nights stay in this hotel but I wasn't provided with any blankets or pillow covers. Even I had to ask for a sandal. They don't provide with drinking water on a prior basis. You need to ask for water. But I don't think that this kind of treatment is expected from this kind of luxurious hotel.
    1 person found this review helpful 👍

  • 2/5 Anamika M. 1 year ago on Google
    No hot water facility. They did not mention it at the time of booking.4500/- for deluxe room without geyser. Overpriced.
    1 person found this review helpful 👍

  • 2/5 Ak G. 1 year ago on Google
    Still a ruin after 2 years of my rating, never expected, it takes so much time for renovation... A complete no no ...
    1 person found this review helpful 👍

  • 3/5 amitava m. 2 years ago on Google
    The oldest , heritage hotel , situated at remote place ( PRANTIK ) , free from urban noise , with cover of greenery ......and connected by beautiful double lane roads with Bolpur ..... Ideal for weekend ....but costly ,when compared with other newly constructed *** hotels .....

  • 3/5 Atul G. 3 years ago on Google
    It is a well laid out hotel, with nice look and design dating back to 80s. The rooms and facilities required a revamp to keep up with changing expectations. There are certain facilities which are now unused and are in a dilapidated State. There is a nice conference hall. The service and other operating facilities are at an acceptable level.

  • 4/5 Anumita D. 2 years ago on Google
    Good environment. Price is high respect to the food quality.

  • 1/5 Anindita M. 3 years ago on Google
    A 3rd grade hotel with absolutely poor service. Shabby small rooms,Dirty linens, broken window, filthy bathroom with a sliding door which need 2 people to shut and open. Very ill managed with Camellia's hotel management students. Overpriced. 2 service boys for the whole hotel. They don't take card payments. Can't imagine. Hotel Manager doesn't show up at all. Only the food is somewhat okay. I will not recommend anyone to stay there.

  • 1/5 Sujit M. 4 years ago on Google
    We have just wasted our money. So, think twice before you book. Completely hell & heaven difference between what they have shown in the website and the actual realty. No maintenance of the whole properties including room and toilet. Toilet doors are need to be refurbished. We had to use spoon to unlock the toilet door every time. Geyser is not working. There is no fitness club and Bar. Employees of the hotel are too good. Food prices are idealistically too high.


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