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Frequently mentioned in reviews: good (13) hotel (7) service (7) water (6)
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  • 5/5 Myself T. 1 year ago on Google
    Nice Place for Lunch and Dinner. Foods are really healthy. Not so much oily. And veg thali is completely pocket friendly and healthy as well ... Well loved this place and it's atmosphere I'll recommend my every readers... Thank you ❣️
    1 person found this review helpful 👍

  • 3/5 shawon r. 2 years ago on Google
    The guest house location and ambiance are really good. But there is a major issue with promised facilities. They have only 3 hotel boys who work round the clock even there is a full house! Due to that we have face lots of issue like, A) 1.5 hrs delayed check-in! B) non-availability of hot water on time during heavy wintertime visits! (it continues in the next few days as well) C) non-availability of basic amenities like towel/soap etc. D) Not cleaned rooms/bathrooms after late check-in also. Positive things to mention: A) Location and ambiance. B) Simple yet very good food. C) "Samanto" the GUY is the one who is super helpful and friendly. Overall we had to struggle to get the basic facilities BUT the real issue is THE WORST MANAGEMENT! with only 3 hotel boys it is really difficult to service so many guests properly!
    1 person found this review helpful 👍

  • 3/5 Soumak G. 2 years ago on Google
    It's quite a good place with a satisfactory ambience. The rooms are comfortable and the price is reasonable. Though the eve' snacks is not at all pleasant. And plz don't ever try their black tea. Overall it's a good place excluding the snacks.

  • 4/5 ANJALI R. 2 years ago on Google
    A quaint guest house with warm, hospitable staff. The rooms are very comfortable, spacious with all facilities, electric kettles, arrangements for tea, cupboards with hangers. The washrooms are very clean and spacious with running hot and cold water. The staff are available to serve tea/coffee, water 24×7 There is an inhouse multicusine restaurant. The guest house is conveniently located with public transport easily available.

  • 1/5 Arnab C. 2 years ago on Google
    I had booked the hotel for January month during poush mela. But due to Corona third wave we had to re-plan the journey and we had cancelled the ongoing tickets but the hotel management told that we can avail the service within any time in six months. In starting of February month, when we asked the re-planning of the hotel booking they told it cannot be done during Vasantotsav, this was not stated earlier. They are repeatedly saying that during vasantotsav they will not give the rooms and either we have to go 2-3 days earlier than that or 2-3 days later than this what’s up. And whenever we discussed with the hotel personnel, Mr Sagar Fandas, he initially did not introduce himself as a manager suddenly in the next call he told I am the manager and he was refused to give the higher managers phone number and different time different thing he was saying that once he says that his manager is out of India, once he says there is no rule to give his manager phone number.But he was stubborn to not to refund my booking amount of Rs.4200. It felt they are fraudulent hoteliers.

  • 4/5 Aliul A. 2 years ago on Google
    Park Guest House. Very close to Santiniketan, Visva-Bharati University. Good palce to stay and good quality Indian food is available in a reasonable price. But recently the quality of service dropped drastically may be due to covid maximum staff are new...maintenance also down graded...

  • 1/5 Shohum M. 1 year ago on Google
    Worst Hotel Ever. Property is very very poorly maintained. Entrance of the property is excessive narrow. Rooms are worst and untidy and smelly. They gave us a room infront of the terrace. It doesn't have double bed, instead they joined 2 single beds and single mattresses and covered the space between it with towel and improperly folded sheets( we were laughing by that scene). They even didn't bother to change the bed sheet. Bathroom were horrible, bathroom sheets resembles public toilet. The room was so small that it doesn't have space for moving around. That room doesn't have fan but only a table fan. The AC is dripping water and soaked the entire bed. And behaviour of the stuffs are horrible. When i wanted to check out they demanded for the whole money!! Never ever setting a foot inside that wretched place. And i suggest no one should. If there was a button to give a negative rating i would have pressed that one.

  • 5/5 Dipan R. 1 year ago on Google
    The food is very good, the rooms are very good as well as the service is very good and the people there are very kind and friendly

  • 2/5 Debika H. 1 year ago on Google
    This Restaurant is situated beside Deer Park at Shantiniketan and on the west side of Lal Bandh, a large size water body. The place is well lit at night and very beautifully decorated during night time when I visited there. The place is spacious enough and consists a garden. It can be called a Garden Restaurant. The outskirt and front side design were very attractive. But unfortunately the service was very poor and late here. I was utterly disappointed with the food quality and the behaviour of staffs. Especially the Biryani that we ordered did not have proper amounts of spices and salt mix in it. No management system exists here actually. There was a foreign liquor bar on the top floor area. The staffs were favouring the Pre - Booking customers only. Everything was mismanaged and haphazard. Overall, I would like to say that if you want to visit this place, then be prepared to get your night ruined unless you are a Pre - Booked customer.

  • 1/5 Avik Roy (AC K. 1 year ago on Google
    One of the worst experiences for a customer. The service is horrendous, outside food is not allowed. The staffs are inefficient and customers need to plan for even a tea at least an hour before or else they will not provide the food. If any customers are requiring good service please make sure to avoid this property.

  • 1/5 Sanjib L. 1 year ago on Google
    I won't recommend anyone to go in this restaurant. At past, the behaviour of the staffs were good but now the staffs are very rude specially the manager is so much rude and even he uses bad words for the customers. Quality of the food nowadays is below average and they take orders according to them only. One positive for the restaurant is the location. Otherwise it is the worst restaurant in Bolpur Santiniketan.

  • 1/5 Neha G. 1 year ago on Google
    Please don’t stay here. Extremely unprofessional behaviour of staff including the gentleman at the reception and the waiter. Breakfast was included but they denied us anything except toast and an oily omelet stating the time.

  • 5/5 Souvik B. 11 months ago on Google
    Location is very easy and near to Deer Park, walking distance. Rooms are very good and specious. Bathroom is neat and clean, hot water available. Service and the behaviour of the staff is cool, quick and well mannered. Food is very good compared to other hotel or restaurant. Price is reasonable as per the tourist spot. Highly recommended to stay at Park Guest House with your family and friends. We went there with family and friends.

  • 2/5 Sampriti B. 8 months ago on Google
    The aesthetics and decoration of the place is really nice. But the food isn't good at all. Service overall was Okeish.


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