Featured Reviews


Frequently mentioned in reviews: good (63) room (35) resort (34) rooms (30) quality (30) service (30) stay (19) experience (18) location (16) pool (15)
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  • 1/5 MUSIC MINE (. 2 years ago on Google
    ⛔ DANGER ⛔ ➡ It's a mediocore village resort I've stayed !! Don't ever try to find any room in this resort ! ➡ The rooms are so costly but in exchange you won't be satisfied by their amenities. The rooms are highly damaged ! No renewal have been done in many years ! ➡The beds in the standard rooms are cemented ❗ What the hell ❗❗❗❗ Matreesses are just no need to describe ! They're disguisting ! The Fans don't work properly ! Regulators are wasted ! ➡The doors and windows are damaged ! Bathrooms are not cleaned in a decade ! The locks don't wok ! ➡They don't provide you TV while they charge you 4000/day 🚫 ➡They charge you so much for the dinner and don't even provide good quality food !!!!! ➡There are Large Holes on the wall of the rooms !!!!!!!!!! Switch boards don't work presisely ! ⛔When you ask for tv then they bring a tv and leave it to the table ❗ (what's this thing!) ➡ Worst service we've ever got in any resort . ➡The staircase to the Restuarent above are just broken ! They doesn't even maintain a piece of things !!!!!! 🚫 DON'T EVER GO TO THIS CURSED RESORT
    8 people found this review helpful 👍

  • 3/5 Tushar D. 3 months ago on Google • 196 reviews New
    All average, rooms r ok type, bed side wall having wire coming out from conseal line very dangerous as I was my 1- 1/2 yrs baby, water coming out from the bathroom as there is no border to restrict water. Lunch thali was also ok type. I would prefer Bonobithi Heshel ghar which is much better and worthy. Swimming pool and play areas for children is good, staffs were very good and helpful specially the lady who was there to look after child

  • 4/5 Nitin K. 4 years ago on Google
    Beautiful place
    3 people found this review helpful 👍

  • 1/5 Prajjal C. 1 year ago on Google
    They are charging for a luxurious report and they provide us a dirty room and bathroom, beds are wet smelling. We didn't get any room service from them. Worst behavior of all the staffs and manager. Specially the manager he needs to know how to behavior with customers and staffs are not giving any room service and they asking for tips. They don't deserve a single star.
    3 people found this review helpful 👍

  • 3/5 Vineet S. 2 months ago on Google • 100 reviews New
    Only Had Lunch there Ambience is very good for having Lunch .But the food quality is not top notch would refer other Restuarants nearby to have lunch at same price.

  • 5/5 Mousumi Guha M. 5 years ago on Google
    A beautiful resort with modern amenities in Sonajhuri forest area for short weekend trip. Food quality and rooms are good. Now,it has got a renovation and it's beauty got enhanced more.
    2 people found this review helpful 👍

  • 4/5 Anubhab D. 2 years ago on Google
    Great 360 view on the eating area. You will love this hotel.
    2 people found this review helpful 👍

  • 3/5 Susanta A. 3 years ago on Google
    Quality of food, which was most excited once......... Found detoriated like third class street food. Place is really peaceful but rooms need to be upgraded with time. Service time is much. Owner is very friendly no doubt. Hope everything will be taken care of immediately and quality of food will good again.
    2 people found this review helpful 👍

  • 2/5 Aparna R. 2 years ago on Google
    Location and presentation was too good and attractive but food quality is not so good enough..not a single dish was delicious 😒
    2 people found this review helpful 👍

  • 2/5 Ishani C. 1 year ago on Google
    Location of the resort is excellent. The rooms are spacious and comfortable but one bed was broken. The doors don't close properly. They allow pets so that is a plus for pet parent like me. However I faced problem with the room service, no one came for room service even after calling them several times. The behavior of the staff wasn't good and they were not helpful at all. They need to be more welcoming and helpful. The breakfast was okay however it is not served until 10 am which is very late for some people. Also wifi doesn't work at all. During checkout we faced problem as the manager was not present and they were refusing to accept card which was promised to be accepted before check in by manager. They need to improve the whole management of this resort. Not recommended at all.
    2 people found this review helpful 👍

  • 5/5 Devpriya L. 11 months ago on Google
    Beautiful place with swimming pool. Food is also good for both vegetarian and non vegetarian people. Separate hall room present for cake cutting ceremony in birthday. No cotton clothes allowed.
    2 people found this review helpful 👍

  • 1/5 Jayati P. 7 months ago on Google
    If possible I would give 0 or minus rating. Their management is awful. They insulted us and threatened us. Their rooms are maybe 700-800 worthy but they are taking charge around 3200 during weekends. They don't even allow to check out the room before getting the full payment and they take full payment in advance. Their rooms and furniture are broken and they don't have the basic courtesy to talk to people. Awful management. Horrible place to stay for anyone. Don't ever go. It's not even safe, specially for women
    2 people found this review helpful 👍

  • 5/5 Prerna G. 2 months ago on Google • 72 reviews New
    Was sceptical after reading a few reviews but the entire ambience is absolutely wonderful. The entire staff is very friendly. Food is delicious.

  • 2/5 Ashis R. 4 months ago on Google • 3 reviews
    3 bed super deluxe room no 35 allotted to us was found damp and not well ventilated. Lots of bugs scrawling on bed sheet. HIT spray was given but not enough. The entrance is worst as the Mela blocked the approach. Too much chaotic. But, Swimming Pool was fantastic and so was the lunch especially the way it was served. A bit costly though.
    1 person found this review helpful 👍

  • 1/5 Be With Y. 4 years ago on Google
    Worst place i have ever visit....plz don't visit at this place.....worst food....!!!
    1 person found this review helpful 👍

  • 5/5 Shubham P. 4 years ago on Google
    Amazing Ambience, very good behaviors of the staff & pocket friendly price.. In one word if you visit Shantiniketan Shonajhuri for Sonibarer Haat i would strongly recommend you to book this hotel.. You would loved the Ambience and the Haat is just outside the hotel.. At night you will be entertained by the Baul Songs which will be arranged by the hotel itself.. And the Food menu for Complimentary breakfast is also mouthwatering..
    1 person found this review helpful 👍

  • 5/5 Chandan L. 4 years ago on Google
    Rajsekhar Bhattacharya is excellent a d suffortive for guest. But guest house is very bad and costly. Please avoid.
    1 person found this review helpful 👍

  • 5/5 Chiranjeeb M. 5 years ago on Google
    I just loved it. Simply superb & awesome place I have ever visit. Excellent ambiance.
    1 person found this review helpful 👍

  • 5/5 Anupam Das O. 2 years ago on Google
    Staffs' behaviour are very well. Food quality are so delicious & overall the infrastructure is very nature-touching & heart-touching.❤️
    1 person found this review helpful 👍

  • 5/5 sandip m. 2 years ago on Google
    Place & all staff are very friendly Great location. I think very good holiday destination for shantiniketan shankutala village resort
    1 person found this review helpful 👍

  • 5/5 Shutter D. 3 years ago on Google
    But need some maintenance, overall the place is awesome, i stayed here 2times. All stuffs are good.
    1 person found this review helpful 👍

  • 1/5 Pranab R. 2 years ago on Google
    We booked three rooms , And Experiences are Pretty much same in all three ... 1) Poor Room service !! 2) Impolite Behaviour!! 3) Lack of Synchronisation among their own stuffs!! 4) Poor hygiene !! Only Positive Aspect is The External Decoration ( Soothing to eyes only ) . They Didn't provide us Drinking water and insisted to buy instead ( With Variable prices as per their whims ). Next morning, they told " We provide Mineral water for free , you didn't get ?? " . TV wasn't working ( we just Checked , and had no intention to watch anything). AC, Fan weren't working properly. And they even didn't Take any positive step for that. People probably visit their seeing The Decoration only. Worse experience in Entire Shantiniketan.
    1 person found this review helpful 👍

  • 1/5 Tousif A. 1 year ago on Google
    Worst hotel I have ever seen. Pathetic experience. We had to leave before what we planned. Insects around the walls of the rooms. Open area above washroom, anyone can watch from stairs. The food is also bad, they will take the orders, later on they can't provide them because of availability. Staffs are very rude in behaviour, no service. The owner is careless. When we complained, he told us to leave at mid-night.
    1 person found this review helpful 👍

  • 1/5 Somabrata R. 1 year ago on Google
    This resort should be banned asap. They will cost you too much money. The rooms are worst beds are broken, toilets are dirty, even the doors are broken. Service is worst, employees are impolite. Not a single good thing about this resort. I went there 2 months back. I will never forget it. They are not even eligible to get a single star.
    1 person found this review helpful 👍

  • 1/5 Santojit C. 1 year ago on Google
    If there is an option to provide , they deserve ZERO rating . I checked in @ 5th Nov 2022 and will check out today . It is a service industry , but there is no intention or attitude to provide basic services , not to have any measures on the same . Taking advantage of the location and fooling customers. If ,I would like to make a list - it will not end ..few basic hygiene are : Towels given on 1st day ,still no change . Same for soaps etc .. TV not working from day one , same for intercom etc . Here , you will not get service , you have to chase for it and answers are all either negative or blunt .. Think before you book and do a cross check on all above parameters in WRITING
    1 person found this review helpful 👍

  • 1/5 Sumana M. 8 months ago on Google
    I was in the cottages and it had broken walls broken doors the fans were not working. The walls were cracked and scraped plus it was beside where the dump stuff and was verry smelly.This one star is only given for the swimming pool which was great. Even the bed sheets and pillows were stained and not cleaned.
    1 person found this review helpful 👍

  • 1/5 Maharnab G. 9 months ago on Google
    This place is not at all suitable for family trips. The worst hotel I've ever stayed in. People openly drink inside the property, especially beside the pool area and then create chaos all over. The service is ridiculous, and the staff behave very rudely, not cooperative at all. Even the rooms are dirty, one of their ground floor rooms had a section of floor tiles broken which was covered by a carpet. The matrices are such that it does not cover the full bed, very uncomfortable. Then comes their pool, which is a complete scam. Firstly it is well decorated no doubt in that, but then come up with weird rules about costume and all. Their ultimate goal is to make you buy their clothes, this is pure business. They don't provide costumes for rent you have to buy it otherwise they don't let you use the pool. I was continuously harassed for an hour at the pool. (OUR EXPERIENCE) People drank up and created a Chaos amongst themselves and then kicked the doors of our rooms. They kept shouting throughout the night and kept using extremely bad languages. Our child was horrified and couldn't sleep. They don't care about the customer's security at all. At least, I can conclude by saying that if you are going to santiniketan staying anywhere but don't make the mistake of staying here.
    1 person found this review helpful 👍

  • 1/5 Sandip S. 5 months ago on Google
    If there was any negative marking possible I should’ve given that. I booked the room over phone on 31st September 2023 and paid advance over phonepe to book a super delux 4 bedded room on 1st floor for 1 day from 1st Oct to 2nd Oct 2023 for Rs 4000 without concession. When we reached one Mr Aniket Haldar at reception was forcing us to allot a room in ground floor after taking the full amount before checkin. Reasons shown is that he was so busy with booking etc that he over heard and committed wrongly and the 1st floor was previously booked and guests already arrived. After long hot talks he ultimately provided the room on 1st floor (no not what they have done to the other guest). Food quality is substandard according to the price. Service is worst of all. Room is again below standard with no toiletries expect soap. A little suggestion for the proprietor of the property: Sir your property is at a splendid location with a great ambiance and swimming pool inside.Please control the property with professional staffs like admin, housekeeping, cooks, kitchen and restaurant staffs, etc so that the people like us once enjoyed your service may willingly come back again and again. Thank you
    1 person found this review helpful 👍

  • 5/5 Computer G. 5 months ago on Google
    In a single word it is an amazing experience staying at ... Polite and sophisticated staffs behavior .. Stunning Ambience ... Pool experience is just like completely different from others resort ... Quality of food just beyond of imagination .... We are visiting soon again ...
    1 person found this review helpful 👍

  • 1/5 Tanmoy A. 7 months ago on Google • 49 reviews
    If possible I would give 0 or minus rating. This resort should not be a resort as it's condition is worst than a lodge. I have stayed in many resorts but this time it was pathetic experience for me and for my family also. It costs me 3700 for 4bedded room with AC, first of all the entrance is from outside of the resort where there us no security at all. All the cottages are inside of the gate but our room was outside of the main gate. Only cons is the location and the car parking. Our car was safely parked inside the resort but we don't have any security. Also, after taking full advance payment and informed them prior before reaching to the resort well in advance, after checkin to the hotel, the room was not ready, first time I have seen that custoners are waiting to get the room ready for more than 30minutes. After the room ready when we entered the room the room quality and the cleanliness was pathetic. If I have option I immediately left the resort. But we don't have option for that night, so I adjusted keeping in mind that our money got wasted totally. Management is very reluctant, their room service is ok. But the price of the room should be around of 1000 max to max. Their management is awful. Most insulting part is for that ridiculous room they are jnspecting before checking out that if we have damaged anything which is very insulting for us. They thlught we will damage the rooms which are already damaged. LOL for all of them..Their food is tasteless, prices are too much high as per the quality. The offered complimentary breakfast. First time I have seen in the complimentary breakfast, there is no buffet and there is no as much as you can. Only few options are there and it is limied, if you want to eat more than the numbers they have mentioned you have to pay for it. Everything here is chargeable that is fine but when someone is giving money in return they will ask for service also according to the money he/she is paying. Horrible place to stay for anyone. Don't ever go. It's not even safe, specially for women.. I will not recommend anyone of you to stay over here. Even if I go to Sonajhuri I must avoid this place. Sorry, I forgot to take the image of the rooms, it was a nightmare for all of us..

  • 4/5 NILAY K. 2 months ago on Google • 46 reviews New
    It is a very good restaurant in Sonajhuri, Shantiniketan. Very good food at a reasonable price. Foods are served in clay pots. The taste, variety of food and the ambience are very nice according to my experience.

  • 3/5 dipti t. 3 months ago on Google • 12 reviews New
    One must only go to this place during the day because they serve their famous thali mainly only when the shona jhuri market is open. I went there around 3:30 and got a place to sit since lunch time was over and during lunch time the place is crowded. But they serve food as long as market is open. The market is open only during day light. Food was fine, it would be great if the quantity is increased, especially of those things like sabji and papd which they dont repeat. Ambience is great.

  • 4/5 Reshmita D. 4 months ago on Google • 5 reviews
    The place is situated at a prime location dang opposite to the sonajhuri haat and the khoai forest hence it was very accessible and beautiful to stay. Mr Sajal Dutta the supervisor there was extremely helpful, kind and generous enough to cater to all our demands. Primarily my rating is for him and the beautiful location and the amazing morning walks. Food is good but overall it could be better and more versatile and inclusive. Service is okay and there is room for improvement. If you want an affordable stay with sonajhuri haat at a stones throw distance them this is for you. We were 3 adults in a super deluxe room.

  • 4/5 Rashmita B. 3 months ago on Google • 3 reviews New
    Great experience.. Very enjoyable with friends and family or partner.. Very affordable food price and rooms as well.. Every one can enjoy the pool 🏊 overall amazing🤩

  • 3/5 Hemchand R. 4 years ago on Google
    Good but products price are a bit high.

  • 5/5 Subham h. 5 years ago on Google
    Best resort in Bolpur Shantiniketan

  • 3/5 Sritanu B. 5 years ago on Google
    Ambience was good,but food was not upto the mark as per price.

  • 5/5 Prosenjit S. 5 years ago on Google
    A great place to stay in lap of natural. You must visit and have lunch here, if you want to enjoy authenticate Bengali food

  • 2/5 Ayan P. 3 years ago on Google
    Room service and food quality very poor.

  • 2/5 Sayantan M. 4 years ago on Google
    Firstly, when you search for this property's reviews, blindly trust all the negative reviews. The only good thing about this resort (?) is the location, which is bang in the middle of the Sonajhuri Haat. However that also means that its going to get very noisy and crowded on weekends. I dont know who designed this resort but that person has no idea or taste. Just putting random ethnic things here and there does not make a place ethnic. Bad design, horrible taste, untidy rooms. Shabbiness is the core of this place. At times you cant help but laugh at the person who designed this place. Secondly, food is pretty bad, you get better tasting food in roadside eateries anywhere in Santiniketan. Please avoid this place at any cost.

  • 5/5 S E. 3 years ago on Google
    I love this hotel and staff are very nice

  • 3/5 Pankaj D. 3 years ago on Google
    Staying good as it is in front of khoai mela. But the quality of food is very bad.

  • 4/5 Saheli M. 4 years ago on Google
    Service is good. But they denied our booing with Goibibo. Was harrashed a lot to get our room. 2 hrs we need to wait at reception desk.

  • 5/5 Debashis B. 6 years ago on Google
    Excellent place. Food supplied are very tasty. Cost is also reasonable. Weekly " Hat" on every Saturday makes this place extra attractive. Lots of handicraft items available at very cheap rate. " Baul" & "Sufi" songs makes this place beautiful.

  • 5/5 Swati S. 6 years ago on Google
    Very nice place to hault, also they have A.c., non-ac mud hut cottages. The food was really good. Staffs are very co-operative.

  • 5/5 Eliza G. 5 years ago on Google
    Rural experience with modern comfort. A bit overpriced food. Very close to khoai haat.

  • 1/5 Mangal H. 3 years ago on Google
    Poor and Horrible.. OYO type of lodge for unwanted guest purpose

  • 5/5 Senpai 3 years ago on Google
    Nice

  • 2/5 Md R. 3 years ago on Google
    Price so high

  • 4/5 mandira m. 3 years ago on Google
    Nice place

  • 5/5 Raj P. 3 years ago on Google
    Excellent foods

  • 1/5 Shibam C. 3 years ago on Google
    Never opt for Shakuntala. Staff behaviour is too bad. Rooms are damped. Being in prime place they don't care about your comfort. They doesn't do one thing until you go to reception and tell the same to them atleast 5 times

  • 3/5 27 Snigdharup G. 3 years ago on Google
    The location might be the only quality factor of this hotel though i did not stay here but i dined here and the food quality was not upto the mark.The city is developing at a very rapid speed with excellent hotel and restaurants with exceptional food and staying experience.

  • 1/5 Ranish M. 3 years ago on Google
    Not a good place to eat. We dine here, we order chicken plates with other dishes but they serve with less quantity of chicken pieces. Unprofessional and dishonest restaurant staff. Not recommending, there are other good restaurant besides.

  • 3/5 SONIKA P. 3 years ago on Google
    The hotel was good but the food quality was not upto the mark. Nearby restaurants are serving good food in quite a less rate. Overall experience was nice

  • 5/5 Biswarup G. 3 years ago on Google
    Very good for staying and fooding

  • 3/5 Sahid 3 years ago on Google
    (Translated by Google) Three star hotel (Original) তিন তারা হোটেল

  • 5/5 projacky1 3 years ago on Google
    nice place... good food quality

  • 5/5 Agniva G. 3 years ago on Google
    Best food and well decorated

  • 5/5 Samim M. 4 years ago on Google
    This place very quiet .best place for tourist

  • 4/5 Suvranil G. 4 years ago on Google
    A good place to enjoy the serenity of Santiniketan along with Khoai and adjoining areas. Good bengali food is served as lunch and dinner. Costly

  • 3/5 Sujoy S. 4 years ago on Google
    Ambience superb...food not very exciting...

  • 5/5 aditi b. 4 years ago on Google
    Nice

  • 3/5 Rituja K. 4 years ago on Google
    The quality of food has became horrible after Ganesh Da has deligated the same to others. The rooms are very overpriced.

  • 5/5 Kishore S. 4 years ago on Google
    its look like a village. I am staying here.Every Saturday there is a fair front of this resort.The atmosphere here is very good.

  • 1/5 Milan G. 4 years ago on Google
    Most worst experience I ever had. Service is less satisfactory. They aren't reliable . Service & property aren't value for money. All staffs behaviour so rude. They careless about their guest. Room interior & decoration are not also value for money. Food quality to bad and high priced. Please don't suggest any one to stay there. They don't deserve single rating.

  • 3/5 Roshni D. 4 years ago on Google
    The place was good but over hyped

  • 5/5 Samiran G. 4 years ago on Google
    Excilent resort.

  • 5/5 indraneel s. 4 years ago on Google
    Good food,veg thali starting at 129, located at the heart of Sonajhuri r hath

  • 5/5 Suryya R. 4 years ago on Google
    Very good place for all general public.

  • 5/5 Subrata D. 4 years ago on Google
    Awesome place to stay.

  • 1/5 Payel B. 4 years ago on Google
    (Translated by Google) Faltu resort baja food baja ..... Baja service (Original) Faltu resort baja food baja ..... Baja service

  • 4/5 Asis Q. 4 years ago on Google
    Nice place.

  • 5/5 Rajsekhar B. 4 years ago on Google
    Very good

  • 4/5 SAHINUR I. 4 years ago on Google
    (Translated by Google) The main attraction is to visit the Banglaiana food fair here (Original) এখানকার বাঙালিয়ানা খাবার খোয়াই মেলায় ঘুরতে যাওয়ার প্রধান আকর্ষণ

  • 1/5 Sayan S. 4 years ago on Google
    Shakuntala is food nice

  • 5/5 enakshi s. 4 years ago on Google
    Excellent.. too good.. food was awesome..

  • 4/5 Gourab M. 4 years ago on Google
    Good stay in th middle of Sonajhuri haat.

  • 5/5 Soumen G. 4 years ago on Google
    Food is amazing.. really wonderful..

  • 3/5 Arya G. 4 years ago on Google
    They have to know, how to handle guest.

  • 1/5 Biswajit G. 3 years ago on Google
    Room quietly is very bad.Management is so bad. Staff behaviour vrey bad. I am very disappointed for their service.

  • 5/5 Sharmistha B. 2 years ago on Google
    Excellent behaviour and ambience...the USP being the Shonajhuri haat being a step away.... Front office staff Kalyan Mukherjee was extremely cordial. A parting gift of an ektara was a very sweet gesture.

  • 5/5 Aishika B. 2 years ago on Google
    The village themed resort is something unique to experience. Situated at the heart of the sona jhuri haat, the resort is a good option if toure staying in Shantiniketan. The staff was extremely courteous and helpful. There are some entertainment programs in the night as well. Only feedback I have is the wifi in the room and maybe include more variety in the menu.

  • 4/5 Sreyasi K. 2 years ago on Google
    It was quite good. The staffs were extremely cooperative and the ambience was very nice.

  • 5/5 sharmi 2 years ago on Google
    The ambience is excellent, whenever I visited the place,I used to stay there. All staffs are well behaved, always try to provide the best service .exrta benifit is nearby sonajhuri market.

  • 1/5 sampreeti d. 2 years ago on Google
    On 27/08/21, we had lunch there as they had good reviews. But me and my friends were so disappointed . We ordered 3 veg thali and 2 mutton plate and we spent 870/-. When they served the food it looks good but when we tested it, it was pathetic, there was no test at all. And those mutton were not at all eatable. Only good thing that they have returned 2 plates mutton curry's price.

  • 4/5 Rudra C. 2 years ago on Google
    Best thing about this property is the location. Food is good but with limited options.Standard rooms are too small with low ceiling. Ambience is good. But no covid protocol is followed. Staffs are reluctant to wear mask. Parking facility is good. Lot of improvement is required.

  • 4/5 Anirban M. 2 years ago on Google
    Food was lovely!! Would request them to arrange for more varieties. But, the booking counter person is extremely rude, and they don't allow sharing (not even provide an extra empty plate) for a 6 year old kid. You need to buy a full plate for the kids too, which simply enhances food wastage.

  • 1/5 Somak R. 1 year ago on Google
    Rooms were OK but bathroom was dirty and poorly maintained. Food is extremely overpriced if you see the portion size and quality. They are listing 'table salt' as an item in thali and charging 30₹ extra per person for AC lunch/dinner which is ridiculous and I haven't seen anywhere.

  • 1/5 DEBAYAN S. 1 year ago on Google
    1. Rooms are not upto the mark and payed a lot for this type of room. Over Priced... Foods are also over Priced. 2. Staff and Management guy's behaviour is very bad. 3. Some Room lights are not working. 4. Very poor management and we had to wait a lot for all formalities. 5. There was no swimming pool - still we have been charged for 3 star hotel.

  • 1/5 Pratiti B. 1 year ago on Google
    This resort, was once to be recommended to family and friends for a vacation... But recently, the quality of the resort has deteriorated so extremely that this place is not even a worth of a single star. Worst possible place ever to stay and reside! The services are so horrible, they even don't provide food property!! Leaving apart the basic amenities. Recommend not to visit this place of you want a peaceful stay in Shantiniketan.

  • 1/5 Gautii S. 2 years ago on Google
    Service and fooding just more than worthless. Street foods tastes more rich

  • 1/5 Baitali B. 2 years ago on Google
    Food quality is very bad .west of many Not good

  • 2/5 Subrata D. 2 years ago on Google
    Rooms are average in respect to the tariff charges you spend. Room services are poor.

  • 1/5 Chhanda Das R. 2 years ago on Google
    Food not satisfactory

  • 4/5 Sananda B. 1 year ago on Google
    Rooms were just okay. TV does not work. Service was good. Food was delicious. The view from the balcony is very nice - you can view the the Sonajhuri forest & the market from there.

  • 1/5 Arindam H. 1 year ago on Google
    Very bad customer service. The manager makes you feel that they are giving you a favor by giving you the room. Very unwelcoming and rude. Staffs are ok but supervisor needs to change. The bathroom had newspaper in ventilator.location is good if you want to do shopping in sonajhuri haat. One problem with dinner, they would only serve dinner at 10 pm. So if you have kids and hungry that's your problem. Next time, I won't stay here. They are just minting money with Sonajhuri haat proximity.

  • 2/5 MINAKHI G. 1 year ago on Google
    Stay manageable. Extra charges for person. But no extra facilities provided not even a sachet of shampoo if asked. Very nice swimming pool. But very poor behaviour and and very bad food quality. Foods like fishes are not advisable to eat. Fishes r not cleaned properly and if complained no one comes to hear out the issues not even the manager. Overall don't expect anything from the resort. Make it ur own comfort zone by yourself.

  • 5/5 Labanya S. 1 year ago on Google
    Had a wonderful experience at this beautiful place. The rooms were clean, very comfortable, and the staff was amazing. They were extremely accommodating and made our stay enjoyable. The food was amazing too and delicious with a touch of our culture and tradition

  • 1/5 Syed Monif M. 1 year ago on Google
    Mis management and poor service. Replying in response to your comment: We visited your restaurant last Saturday and had lunch there. We have to wait long time with our kids to get our food. We have repeatedly requested to the staffs of the restaurant but they were busy serving other people who have arrived later. I have receipt as a proof of our order. That's why I gave 1 star. This is the whole and true story. Neither we have stayed there nor damaged any of your property. This is completely baseless false allegations against us. Now you are lying also. Instead of busy in lying and false allegations you should try to improve your service.

  • 4/5 Søümī Mùñmúñ P. 1 year ago on Google
    The location of the resort is really awesome . The rooms are good , food was delicious , just some minor problems happened , not that serious...... The overall look was beautiful , Good for family trips but the cottage rooms are not good . Select upper rooms , TV was working well even though some buffering happened !! But the worst thing was the pool that was dirty and not get taken care of well . That's it !!

  • 3/5 Mrinmoy B. 1 year ago on Google
    Obviously overhyped place. But yes, I tried Ram-Shyam, Sonar Tori hotel and other and found it as best from the test perspective. It was 1st Jan, so bit mismanagement of crowd. But we got good service. Overall Okayish!! Price is too much.

  • 1/5 Shankar M. 1 year ago on Google
    Very low quality of food it's value not more than Rs 70 but they take Rs 170.The worst resort I have ever seen.

  • 3/5 RAJANNYA P. 1 year ago on Google
    The food is not at all mark as it is ad by the visitors

  • 5/5 Debabrata R. 1 year ago on Google
    All Good

  • 2/5 Shovan K. 1 year ago on Google
    The food quality is so bad and the rooms can be better in terms of cleanliness and utility point of view. The location is excellent. This is the only reason you can book this. But at same time I request to the management to look into it, if you change and organise certain things, that will be make this resort good. Room service must be improved.

  • 5/5 ASHISH KUMAR D. 1 year ago on Google
    Overall very good experience. Rooms are nice and food is quite good! Location is excellent and staffs are very polite and well behaved! Will stay there from the next time for sure! Very happy

  • 4/5 Surajit P. 9 months ago on Google
    If you want to stay in a very crowded place, this is the best option. Little over priced. Nice swimming pool, however hotel allow outsiders also, with charge, so very crowded, cleanliness? Location is perfect for shopping..

  • 5/5 Suman B. 11 months ago on Google
    Food quality and quantity was nice. Staff's behavior was also nice ❤️ Amit da and Babai da treated us at their level best 😌

  • 5/5 shilpa g. 9 months ago on Google
    The location is very good but the price is too high.

  • 1/5 Somoshree D. 9 months ago on Google
    Too much bad experience....in room there is rat....some staff's behaviour is too bad.

  • 1/5 BLACK B. 11 months ago on Google
    Most worst food I ever had. Not recommended. The food they served not eatable.

  • 5/5 Palash B. 1 year ago on Google
    Nice food. Good management.

  • 5/5 Q D. 8 months ago on Google
    Room service excellent. Room quality good. Reception manager Mr aniket very good person, and helpful. But lady receptionist behavior very bad.

  • 1/5 Ankan Ghosh D. 8 months ago on Google
    Service is very poor....Quality is not as well as you pay....No normal water; they serve you chargable Mineral water..Bedcover not clean, Blanket not properly washed, Tv has no connection & no room service by telephone...very disappointed as I book it through Make my Trip & expected better service..

  • 1/5 Beauty Hills The Family S. 10 months ago on Google
    A bitter experience about the stay of shakuntala village & resort. My booking was super deluxe room for 1 night . Room quality is worst . Bed is queen size not comfortable for 2 person. Behaviour of manager is not so good . Food quality is worst but rate is high . Overall a horrible experience. I'm totally despair after paying so much money

  • 5/5 Jassica B. 9 months ago on Google
    Beautiful place with a swimming pool, swing, and lovely cozy rooms with captivating decors, air conditioner, and wifi connected Television & the services of the staff are perfect just the taste & quality of the food needs to be increased, otherwise, everything is excellent. A wonderful place to spend time with your loved ones. ✨

  • 4/5 Rony D. 9 months ago on Google
    Exterior is excellent. Indoor rooms not that good. Wifi is an issue. TV not working. Pool is great. Situated just on sonajhuri haat so you can view the hat from balcony or canteen. Ethnic style and good decoration. Only 3 resorts are located beside the sonajhuri hat it's one of them. Food is costly but it's same throughout Shantiniketan.

  • 3/5 Upasana S. 5 months ago on Google
    Prime location, pool is good! Rest things are not up to the mark. The rooms lacked hygiene, service was slow. P.S. the live music at dinner time was although musical but too loud to give us a headache! The stay is right opposite Sonajhuri Haat, which is held on weekends in the open ground below trees.

  • 3/5 Arman A. 6 months ago on Google
    In summary, this place is suitable for those who prioritize affordability and convenience over luxury and gourmet dining. It provides an average room and food experience that meets basic needs without exceeding expectations.

  • 5/5 Bibaswan B. 5 months ago on Google
    The quality of the food was awesome. Moreover the staff behaviour was good. They were polite and very helpful. Will again visit here.

  • 1/5 Lifenbiologysreerupa j. 4 months ago on Google
    Old damp room. Was charged 3700 with 500 for driver dorms. No service at all. Horrible behaviour. Only the location is good.

  • 5/5 Abhik C. 4 months ago on Google
    The ambience was really beautiful and the food quality was also good but the only problem was with the service...food delivery was very late..i think more staff needed...otherwise all good...

  • 1/5 Babli D. 4 months ago on Google • 1 review
    First of all, the resort is situated where cars cannot enter. The location is at the end of Khoai Hut, where people find discomfort to enter. The room service is extremely bad. The door locks and the TV's don't work. The food is worst. The system of the resort doesn't suit others. Else, it is a good place for kids.


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