1/5 Fabrizio B. 1 year ago on Google • 4 reviews
What
a
disappointing
and
embarrassing
experience!
Having
dined
here
several
times,
we
rightly
thought
it
would
be
the
perfect
place
to
take
our
friends
to
for
a
Saturday
night
dinner.
The
service
let
us
down
from
the
very
start.
-Although
just
a
few
of
us
ordered
starters,
everyone’s
starters
cutlery
were
taken
away
immediately.
-When
our
friend
asked
for
the
vegan
risotto
option
(clearly
mentioned
on
the
menu)
the
answer
from
the
waitress
was
“
it’s
already
vegetarian”.
We
were
all
shocked
at
the
rudeness
of
her
answer,
which
speaks
for
itself,
let
alone
the
ignorance
of
the
usually
unhappy
waiting
lady
who,
on
a
previous
dining
occasion
served
us
a
mushroom
risotto,
when
we
had
asked
for
a
paella.
She
clearly
does
need
an
in
depth
customer
service
training.
-
Starters
were
served
together
with
the
main
courses
(which
is
against
all
rules
unless
the
patron
asks
for
it),
let
alone
the
fact
that
all
starters
cutlery
was
taken
away
and
we
had
to
use
the
same
cutlery
for
starters
and
mains.
-
Tartare
sauce
was
at
first
only
offered
to
one
of
us,
leaving
us
all
questioning
why
the
waiter
had
disappeared
with
the
sauce
with
no
explanation
after
serving
or
friend.
-
The
fish
and
chips,
charted
at
£26
each,was
worth
less
than
half
of
that.
The
fish
was
tough
and
the
portion
size
less
than
acceptable
from
such
an
establishment.
It
is
with
our
biggest
regret
that
we
shall
not
visit
nor
recommend
Savoro
ever
again
after
such
an
appalling
service
and
experience.
The
whole
experience
was
a
shambles
and
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