Very bland. No spice, hardly any flavour. Only cooked it for under 1 minute while I paid debit then it was “done”. Left the dish soupy, not giving a chance for the noodles to soak up flavour or the sauce to thicken.

Thai express is usually my go to at food courts and I always get the Beef Thai Fried Rice. Attached is the food i usually get at other locations and a quick photo of the food I recieved. It was my first time at this location and all I can say is I was very disappointed with what I got. Here's a list of all that was wrong. The employee was busy talking to someone while recieving my order. I ordered beef thai (pineapple and tomato) fried rice and did not have any of those on my order. It didn't even have any basil, which was the other option for fried rice. I was not asked about the spice level and the food I got was very mediocre. The food consisted of dried up peas, huge chunks of poorly chopped carrots, barely any beef, and flavourless rice. How the rice did not have any real flavor baffles me. Also did not put any onions?? My friends who ordered at the other establishments got a way better meal for the same price. Will definitely not be back at this location and would not recommend it to anyone. I usually avoid leaving bad reviews but this place disappointed me that much. Don't waste your money on this mediocre food.

Ordered the vegan phad thai w tofu. Ive had this many times before at different locations. At this location they put almsot zero veggie sauce. All I basically tasted was noodles. Very expensive noodles. Will not go back. Another corporation/franchisee cheaping out.

I ordered paiThai on Wednesday afternoon since it was GF , today is Saturday and Ive been gluten sick. ever since eating on Wednesday. Stomach pains, cramps and diarrhoea. They are not careful for people with gluten issues

Presentation is good but the food not so much. I ordered a stir fry dish with battered chicken and the oil they used was old, when I got home I was literally on the toilet. Don't eat there they are using old oil.

Pad Thai is Absolutely disgusting and completely disappointing! I was excited to bring my Japanese girlfriend for her first Thai Express experience… I spent the rest of the day apologizing to her for making her think it was going to be great. When I was in college I ate Thai Express weekly because it was good. This location was just horrible… the sauce was? I don’t even know how to describe the nasty sauce but it sure wasn’t pad Thai. Zero vegetables, bland chicken and way over cooked noodles…for 12$ are you kidding me?? The lady at the counter wasn’t mean, but I wouldn’t describe her as friendly either. I am just extremely disappointed even a few days later. Sorry Thai Express, but I don’t see you receiving my business ever again. Disgusting!

I’m so confused with all the bad reviews here. Usually I am the one having a horrible experience when it comes to food, but can honestly say I have nothing but good things to say! I have had the Tofu Pad See Ew, Tofu Pad Thai and the Tofu Peanut Stir Fry with thin noodles and again with thick noodles and they have all been dynamite, full of flavour and spicy, just how I ordered it…. not to mention served so hot and fresh! The lady behind the counter is so sweet and patient… she is taking orders, whipping up delicious food and queuing other orders to start cooking up. No complaints here, all positive. Thanks for the wonderful experience time and time again! *The “restaurant” is clean as is the food court and I gave the atmosphere 5 stars because of that*

Not impressed with this Thai express. No veggies in Pad thai shrimp and the chicken general thai with chicken tasted below standard. Sad to see that this brand is going down in quality 😪