In the fifteen years I have worked as a registered nurse, I have never had to evaluate a hospital. The level of nursing care offered at St. Vincent’s Hospital (SVH) is appalling, therefore I’ve decided to do it this time. Nearly three years ago, I started working at SVH, and have endured harassment and persistent bullying during this time, primarily from management who participated in cliques and who they favor at the moment for whatever reason. The hatred for me began when, as a night nurse, I refused to agree to the concept of the Behavioral Health Technicians (BHTs) taking extending sleep breaks at nights anywhere from three to four hours each shift while patients are being neglected. I believe this to be theft of company’s time and shows poor work ethic which leads to compromising patient care. I have witnessed BHTs and nurses clocked in to work at nights and go directly to the linen cabinet for blankets and pillows for themselves with little regard if any is left for the patients. I quickly realized that this is the culture which also drastically compromises the standard of care provided. SVH is not concerned about the quality of care but more so about getting a body to cover a shift which explains why they would schedule an elderly diabetic nurse on 2N to work five 12-hour shifts in a consecutive manner. It is impossible for management not to know about this practice at nights as some engage in the same practice. Speaking of management, the Director of Nursing there is so clueless and unprofessional who instructs her nursing supervisors to carry out her dirty work. I have made multiple attempts to reach out to her to discuss concerning issues without the courtesy of a response. She hires Patient Care Directors (PCD) who are clueless and have no professional training in leadership and management and whom she believes are easily controlled. In October of last year, I reported a concerning issue regarding the safety of an elderly patient and the treatment he received from a staff member and instead of addressing the situation, I was met by constant retaliation anywhere from being written up on frivolous matters, under directive of Sharon, as per Lendor her PCD, to being blocked from getting notifications from seeing available shifts. Any stance I took to advocate for patients, somehow, I managed to get penalized instead. Instead of being spiteful towards me, Sharon should concentrate on the rat infestation on 2N terrorizing elderly patients and leaky ceiling on the third floor as I am confident that this would not sit well with NYS. Approximately three months ago I was working with two male BHTs, one was intoxicated and the other was observed sleeping on a very disorganized high-risk patient and was sleeping all night compromising patient care. I even offered staff to go drink some coffee, wash his face, and sent him on a 30-minute break, nothing helped. Later during the shift as the BHT continued sleeping on the patient he was assigned to watch; I was forced to address this issue with him and was met by him cursing me out in a threatening manner. I notified my PCD, which I know was a waste of my time, and weeks later she summoned me to come to the office with union representation to be written up on the matter. How can a charge nurse feel empowered to do her job effectively without the support of upper management? Staff sit for hours at a time filling out the check-board without actually checking on any patient and I felt powerless to say something as I know I would not be supported. As a nurse who believes in preventative care, this does not sit well with me. SVH needs to seriously evaluate their standard of care as patients are there during their most vulnerable time of their lives and require therapeutic care. The only time management cares about patient care is when a patient is labeled as a VIP which is unfortunate. As healthcare professionals the quality of care EVERY patient receives should be paramount.

Stay away from this facility if you can; 1 star was given due to the fact of 0 stars were not permitted. The hospital is drab and depressing. The support staff at night is surly and wants to be left alone. The food is not edible. The patients are not taken outside for walks on a regular basis. There is not a long enough corridor for the patients to walk through for exercise. The TV is hardly visible through thick and dirty plexiglass and there are only a few channels to choose from. The books available to read are mainly religious in genre. Patients are grouped together with many various mental and physical maladies, which I assume in doing this, is cost effective for the institution. There are ineffective group therapy sessions and they are offered rarely. No hot water is provided in the patients' rooms. The clothes dryer is broken. Male patients are not shaven on a regular basis. Patients' admission status is changed from voluntary to involuntary without notice to the patient or the family. Patients and visitors are grouped in a small room, not allowing for privacy, and which also serves as the lunchroom. The cafeteria closes early and is not open on Saturday and Sunday. Thank goodness the doctor providing the ECT was proficient , as was the anesthesiologist. The hospital is clean, as well. Monique, the patient advocate, was caring and exceedingly helpful in securing a discharge, after I had seriously considered legal action against the hospital. Currently, the patient is happily at home, consulting regularly with his psychopharmacologist in Manhattan, and will arrange for ECT as an outpatient (somewhere else) when needed. I trust my posting will help with the navigation through this mental health care facility. Wishing you the best... Terri

So I don't have much experience with mental hospitals. Though a few months ago I went there to visit someone close. The building was run down, the grounds were kept well and the lobby was old-fashioned but clean and decent. As I'm waiting to see someone close I finally get the thumbs up to go upstairs. I met her in the lunchroom the whole place was run down. The walls have very old paint and there's drips of food everywhere and the floors are disgusting. Not a place for recovery! The orderlies seem very mundane and focused on their phones. Though I didn't see nurse Ratchet I'm sure she exists... They let my friend go the very next day and then she killed herself. She was there for attempted suicide. She's there only a few weeks yet somehow they decided to let her go?! This place gets funded by the state and privately, what's the point of having a place like this as it's so rundown and obviously the doctors don't care? It turns out they put her on the wrong medication. Ultimately we all take responsibility for ourselves but, if you're put into a situation like this you would think you'd get the right treatments.

My doc went on medical leave in early 2020 and for about 2 to 4 months I was in limbo of just being prescribed medication and getting therapy and hoping my doctor would return. After the 4th month I was assigned to another doctor still hoping that mine would come back from medical leave but with this new doc I felt unheard and not to mention my lithium levels weren't checked at all during this time and by the time they were checked my hair was falling out and the lithium levels were high and I felt I couldn't trust this new doc. If you are desperate and have no where else to turn then try St Vincents but if you can help it go for a clinic that truly cares for their patients.

This Hospital and staff have helped me tremendously in my own Mental Health and breaking down the stigmas. I appreciate all the Technicians, Nurses, Doctors, Social Workers, Care Coordinators, Priest, Dieticians, Art Specialists (& wonderful St. Vincent himself!) who have went above and beyond for me. All have impacted me to become a greater person than before and I am forever grateful! Be blessed!

There is ample room for growth at this place because many staff members at every level lack the skills, motivation, ethics, empathy, attitude and other pertinent qualities to work in such a ‘therapeutic’ environment. Remember, anyone can be in a vulnerable position at any time. Programming and structure also need significant improvement during weekends. Having nothing to do is detrimental for many mental health diagnoses. Moreover, self-care is particularly important at times of emotional distress. Thus, having to ask for toiletries multiple times and being ignored or not being able to wash your clothes for many days is unacceptable. Further, there were patients who had to clean bloody and unhygienic bathrooms to be able to use one of the only two toilets in the unit; some techs stated that it is not their job to clean when the cleaning staff is unavailable. Despite this, I would like to express my gratitude to the following people who treated me like a worthy human being during a time of crisis: techs Jackie, Hussein, Senia, and Matt; NP Alex, social worker Tracy and the female Russian psychiatrist-I apologize as I forgot the name. Keep on being sources of light, love and hope among so many shadows.

I will preface this review by saying that I have not heard the best things about the inpatient program. Also the waiting room in the main intake/emergency (E & R) area made me feel unsafe, and needs at least one security guard watching over it in person. Those are the reasons I am not giving the facility 5 stars. The crisis prevention team were extremely helpful and courteous, and got me seen right away. I was admitted into the partial hospitalization program (and am not ashamed to admit it), so I was not inpatient. Folks who had been in the program a while or had finished it when I came in spoke very highly of it, and it was excellent. I adored my therapist in the program, Caitlin, and all of the therapists (who also acted as group facilitators) were compassionate, caring, professional, and intelligent. The program psychiatrist, Dr. Caneva, treated me with respect and dignity (people who have had a few psychs in their lives may know what I mean) and made decisive choices with my medications so that we were able to stabilize me more quickly than I'd thought plausible. At no point did I feel that I was being treated like a child or like a nutjob. I went in extremely skeptical of the "skills-based" approach to mental health, and after a month I can say this program did more for me than years of traditional talk therapy had done. Thank you to the partial staff, for everything.

My son was diagnosed for bipolar in this hospital several years ago.Since few months his mood disorder is getting worse and he had been hospitalized twice in the last two months in our local hospitals which are located in the bronx.But since his condition is not improving and I decided to come to St.Vincent hospital.When I came over here to admit my son,Dr.walker Keenan denied to admit him and even when my son jumped off the car and ran away before I leave from the hospital, I walked back to the hospital and requested to them to admit my son but very unfortunately this so called doctor refused to admit him again.I am sorry to say I feel like this doctor is a racist.I spent almost seven hours for nothing which is really sad and unacceptable.

I wish there was a 0 rating cuz this place was truly awful. There’s almost no activity’s and because of a dispute with some of the patients me and other patients were forced to stay in our rooms for 6-7 hours a day. There’s barely anything to do. The doctors are barely there. The staff seem to not care and barely engage with the patients. The social worker was slightly better but still bad considering she told me others have worse problems and proceeded to belittle my situation. The bathrooms are disgusting. I always air dried because the towels smelt disgusting. And apparently the amount of time you stay there is as little as 4 days which I think is outrageous. A guy came after a suicide attempt and they discharged him after 5 days which is crazy. I’ve been to numerous different hospitals and I can confidently say this is at the bottom of my list. Send whoever to NY Presbyterian or Four Winds.

This hospital does NOT help you or your loved ones. My fiancé has BDP, anxiety and depression. We went here because she had a traumatic experience in her life, and lost everything in a fire. She almost lost her life! A week before the fire, she also lost a close family member. She wasn’t doing well mentally, and we thought St. Vincent’s would help her to stabilize. We went there, the psychiatrist did an intake, and recommended partial hospitalization, which is out patient help. The following week she went there. She couldn’t go on Friday, because she had a medical issue(sinusitis). Then on Sunday we moved to our new residence. She wanted to return to the program, but they denied her and said she was finished with help after only 4 days!! They told her that she didn’t need that level of care. Usually partial hospitalization is about 3 weeks. This hospital doesn’t care about mentally ill people. It’s sad and hurts me deeply that they don’t properly treat mentally ill people when they need help. I never believed it until now after this experience with St Vincent’s. We had to go to MHA just to get her proper treatment. It’s sad that the people that are supposed to help, don’t care, or want to help. Now I know why their are mentally I’ll people left untreated. And on top of it all, May is Mental Health Awareness Month. I guess St Vincent’s simply doesn’t care about people. Very sad.

This is the worst possible place to send your loved one. There is ZERO communication between the doctors, nurses, and/or ancillary staff and the families. My family member was a patient for a week and I didn't receive ine call for an update. When I called them, I got no informa6and no return phone call. The patients have constant down time instead if working on their mental health issues. Please find somewhere else to send those you care about if you want them to get the care they need and deserve. If i were able to give a negative rating I would. The nurses do not seem to care and the doctors are even worse.

The staff are SOOOOOO nice! My daughter was with pediatric inpatient mental health services. Initially, I was very worried for my daughter to be alone, away from me in someone else's care. But she was absolutely safe and happy and well cared for. She received so much help and Ms. Jennifer, the head social worker, was amazing! Even called to secure that my daughter would have a therapist ready to meet her when she was discharged since the one she had prior left the agency and the office was taking a long time to replace her. I'm very grateful for the care and help they extended to my daughter.

Posting on behalf of my father, who unfortunately has been admitted to this dysfunctional and ineffective facility multiple times. PMHNP Rafael Hernandez has treated my father terribly. I’m sure others where involved, but I don’t have other names. Let’s start with the fact that he overmedicated my father. Why you would prescribe an addiction-prone patient with habit forming and addictive medication is beyond me. Then there’s the Depakote and suspicion of seizures. Why you would prescribe such a toxic medication with a plethora of serious side effects is also questionable. Especially without confirming epilepsy. He was already on multiple mood stabilizers and SSRIs. It’s more than likely that the seizures were a side effect from one of those medications, but that was never explored. God forbid you call him to ask for advice on the medication HE prescribed. He only “deals with patients in house.” So my dad was discharged after being overmedicated, with no proper plan or doctor to follow up with. From what he described, there’s no socialization or activities for patients. Staff just comes in with a checklist like your a task to complete. If you have an episodes of anxiety or mania, they’re quick to overmedicate you with sedatives to make their jobs easier. God forbid they help a patient work through their mental health emergency with therapy instead of shoving pills down their throat.

i am doctor in northern westchester and my son was sent to the facility and the things my son told me and the things i personally witnessed were appaling very dirty unsanitary staff was extremely rude and physical to the patients even the cleaning lady would be nasty to my son he was on the wrong medicine i had expressed this to the psych doctor it took him two weeks to listen to me and like i said not only am i his mother but i am doctor the highher ups in the hosptal the owners everyone was just down right nasty bathrooms were never clean they would improperly change his medicne without weening off which is dangerous several times i wanted him to be transferrred to NY presybyterian and they refused because they are corrupt and what they did was ilegal he had every right to be at a hosptial of his choice nurses were underqualififed as well

Most of the workers on 2 North are not there to help. They talk about the children in care & make fun of them. They just there for the money! When staff asked if my child could call anyone. I told them NO. They still went against my wishes & let my child call multiple people.

This place is turned into a prison. DR. WEINSTEIN is the most disrespectful, degrading, humiliating, aggressive, vulgar “ medical professionals” I’ve ever come into contact with in my entire life. She kept me waiting for over 13 hours in pure agony and torture out of pure spite. She was hurtful, and nothing short of a monster from start to finish. Thank God for the wonderful nursing staff, who intervened and try to remedy her behavior to the best of their ability. Something definitely needs to be done.

If i could i would give 0 stars i would first I'm trying to get my medical records. They told me to call this number which go straight's voicemail. I went into the office and they weren't able to help me there either they give me the same number and no one picks up It looks like no one is doing anything in there. I drove 45 minutes for nothing to get done now got to drive another 45 minutes back. They told me to come in so they could help me but it doesn't look like anyone wants to help me.

Once you stop showing up (because you weren’t getting helped), they start harassing you. They constantly call you or your emergency contacts. They claim they care, they only care about your insurance.

Neisha who schedules the out patient treatment is VERY VERY RUDE. I called for a loved one, she refused for them to come back for treatment at the hospital where they was treated and diagnosed at. she preferred them to go to the treatment they was assigned to when they left. Again she is Very Rude.

Terribly unprofessional no Protocol followed. My son was improperly assessed by a psychiatrist with a hearing aid and misquoted and there was no actual therapy provided. Wouldn’t refer my worst enemy to this program. They deserve to be shut down, if your not a junkie you don’t belong there.

terrible hospital nasty workers terrible food unclean bathrooms you name it this hospital has it i even caught covid in there due to the unclean atmosphere, and most importanly the psych doctors are not very smart there afraid and the security guards so called tough guys herbs with aggression they put there hands on you sometimes even disrespected my mom when she came to visit stay away from this place this place should really be shut down

My sister went there and she said she felt like a ANIMAL they lock you in the quiet room for just being “loud” or “hyper” they want you to act as zombies.If you want you or someone close to you to recover,DO NOT i repeat PLEASE DO NOT send them here its HORRIBLE.

Please do not send ur child to the psych ward here it is horrible.

I attended St.Vincents Hospital Harrison, New York outpatient from 2015-2022. With the help of an outside peer support group and an entirely new comprehensive evaluation-- I finally found the courage to call my Fidelis/ Medicaid office and report the non inequitable applications of my patient care at this Catholic religion founded psychiatric hospital. David Daly and Emy Zener were verbally abusive when I questioned their inability to provide trauma informed support. Their insistence on using Dialectical Behavioral Therapy was both confusing and harmful to my existing diagnosis. Both David Daly and Emy Zener both admitted to speaking to other patients and their own spouses who are-- people outside my HIPPA authorized treatment team-- about my medical records. Joseph Macaluso continuously denied me appropriate mental health services and misplaced my progress notes with other patients. I was denied appropriate medications and often advised to use non- FDA approved over the counter medications to address my insomnia concerns. I was billed for counseling appointments that never occurred even after I was referred to more competent care at a nearby mental health organization. I agree with other commenters that there is something seriously egregious happening to recipients at St Vincent's Hospital, Harrison, New York.

There are so many programs and professionals, it is not possible to rate entire hospital. Some people do not like it because of a small thing.

this place is a joke it's not a real hospital, it's full of psychotic hollywood rejects my stepfather followed me here panicking over an imaginary appointment so basically this location is a hotbed for spam phone calls my refrigerator's good, but thanks

This “hospital” is disgusting and a disgrace and left me traumatized. The staff is just a bunch of racist Jamaicans that take pleasure in bullying white people. I’d honestly love to get a job as a BHT because they just sit on their cell phones in a chair all day long. They even get to sleep on the clock, haha! Every night BHT Patrick had a duty to watch a patient closely on constant observation and multiple times I saw him sleeping in his chair rather than doing his job. I noticed another staff member sleeping on the job as well. It was out of control. BHT stands for Behavioral Health Technician. Not once did any of the BHT offer support, counseling, they would not even acknowledge patients because they were too busy on FaceTime or watching movies on their phones. Latisha and Alana (BHT’s) are absolutely nasty human beings that do not deserve to be anywhere near mental health patients. They should be seeking mental health treatment themselves. Alana constantly was in the TV room screaming and arguing with people on the phone while ill patients were trying to watch the television. She even would lock herself in the art room to argue on the phone constantly. It was very triggering. Latisha is just a miserable human being IF THAT..it was inhumane the way she spoke to mental patients. Never did she smile, never did she say good morning. One morning I woke up to go to the nurses station to get pain medication, and Latisha said “what does this damn girl want now” I didn’t want anything from her as she is useless. I told her I needed an RN, and asked did that regard her since she is not an RN? Her reply to me was “and who are you? Nobody” That is how I was spoken to by Latisha after a suicide attempt. THESE PEOPLE DO NOT DESERVE TO BE WORKING AROUND MENTAL PATIENTS. THEY BELONG IN THE ZOO. THEY ARE ANIMALS THAT TAKE PRIDE IN PUTTING PEOPLE DOWN. I notified Human Resources of this occurrence, I notified my doctor, Dr.K and no action was taken and no sympathy was given. I’m appalled by all that I witnessed at this facility. A nurse even tried to give me someone else medications at one point! If you are struggling with mental illness this is the last place I recommend seeking treatment as you will walk out more traumatized and saddened than you did prior to entering.

Okay I never leave reviews and I was always told not to believe them because people only ever post negative ones. BUT MAN the experience I had in only the 21 hours at st vincents is unbelievable. I have been to many psychiatric hospitals in my life and this was by FAR the worst! No dayroom to mingle, no activities, everyone was just roaming the halls in a haze all day, barely any groups, no groups in the friday day i was there and ai was promised weekend groups but once i got up there they said there was none. DO NOT BELIEVE THE INTAKE PSYCHIATRISTS he completely lied to me about everything and it was traumatic to say the least. Wish i could put 0 stars