Do not trust the sale price sticker, or even price tag and always check receipt before you leave the store.. Here is the more details if you want to know why: The product price are REALLY confusing and misleading. Each item has a original price tag (which now I learn is useless). And some of items have sale price sticker, and they COULD be outdated. What’s more? There is also a so-called system price that changes daily, and they are not transparent to customers at all. Basically whenever you found you were charged a strange number that does not match any price tag, they are “system price”. Things get funny when you saw a pajama with a on-sale price sticker on it, and you took another pajama that is exactly the same style, same size and color to check out. Later when you got home you found that you were charged more than the sale price you saw and what’s funnier is that the amount you paid even didn’t match the original price tag.. The explanation I got is that, they have system price that fluctuates daily so the sale price sticker could be outdated. If they saw there was a sale price sticker when I checked out, they would only charge me the on sale price even it may be lower than the system price… however, since the pajama that I bought, unluckily, somehow does not come with on sale price sticker, they charged me the system price. So what I took from the explanation is that, 1. those price tags/stickers are useless 2. and you probably need to be a detective to shop here… 3. A kind reminder for those shop at this store, check your receipt before you leave the store. You may get surprise.

The sort of store you'll leave with far more than you originally went in for. Stocks a wide range of stationery and homewares

Staff always too busy chatting to bother talking to customers. Also popped round at 9am but they hadn't opened on time

the products that Muji sell are very good in quality and purpose. Some of their products are a bit expensive but they are worth it because they come to a lot of use. I had to nick off a star because the customer service in the store isn't very good. The workers don't look very enthusiastic about their job and when you go to the counter, they are very slow in storing the goods into the bag, etc.

I enjoy shopping at Muji, and they have beautiful items , I bought the plastic frame (transparent) . The store has downstairs which there are clothes, it’s clean but the team member downstairs was busy with folding clothes.

Lovely simple store. Very aesthetically pleasing. Extremely overpriced compared to prices in Asia but it’s down to ridiculous taxes in the UK.

there don’t have the black pen in Birmingham store and there are so rude and there don’t even speak Chinese and Japan and HongKong got the black pen 0.5 in Birmingham store there don’t have it . DO NOT BY THE PEN IN Birmingham store

So glad we have Muji in Birmingham. Service staff are kind. You must visit Muji if you like Japanese style clothes, kitchenware, household.

Nice store but its just full of PLASTIC. Everything seems to be made of plastic. They want £30 for a small plastic box. I had to laugh - and walk away.

Always a pleasure. The best shop on Birmingham New Street. A calm oasis from the otherwise hectic environment of the high street. The shop is dog-friendly and the staff are always really welcoming.

Love the place and products but they display products without prices then charge you extra once at the checkout

Excellent shop for those people who seem to have it all... It seems!

Good location. I love a concept of this store. Natural materials, symple design, cozy atmosphere.

I love muji products and visit their shops no matter where i am, japan. Taiwan, hongkong, uk...the birmingham shop give worst services, the Chinese girls hate speaking Cantonese/chinese even they speak very well.

My fave shop in Birmingham. It smells so nice when you walk in soooo welcoming.

Love this place. It's got all the things I love, simplicity, sustainability, natural fabrics and yarns, no frills, just classic Eastern design.

I love Japanese style 💔😫so cute😍 I forgot to take some photo there ,,, but sure next time,, they offer student discount👌

Muji has a good range of clothing, stationary and items for the home well displayed in a shop over 2 floors. The items are standard, basic Japanese design that you will either love or hate.