Warstone Jewellers Ltd image

Warstone Jewellers Ltd

Jeweler

One of the Top rated Jewelers in Birmingham


Address

33 Warstone Ln, Birmingham B18 6JQ, United Kingdom

Website

www.warstonejewellers.co.uk

Contact

+44 121 236 3936

Rating on Google Maps

5.00 (256 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9:30 AM to 4:30 PM
  • Thursday: 9:30 AM to 4:30 PM
  • Friday: 9:30 AM to 4:30 PM
  • Saturday: 9:30 AM to 4:30 PM
  • Sunday: Closed
  • Monday: 9:30 AM to 4:30 PM
  • Tuesday: 9:30 AM to 4:30 PM

Featured Reviews


Frequently mentioned in reviews: ring (31) wedding (24) service (18) rings (16) Warstone (14) helpful (14) Kelly (14) recommend (12) experience (10) bands (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Charlotte C. 1 year ago on Google
    We had a brilliant experience today with Warstone Jewellers. The help and guidance to purchase our wedding bands was faultless from start to finish. Friendly, down to earth and not at all ‘pushy’ as I have found some others to be. Lynn was such a lovely lady who offered excellent advice. Thank you for making our day an easy and enjoyable experience. Excellent value! Can’t wait to pick them up!
    2 people found this review helpful 👍

  • 5/5 Nicholas C. 1 year ago on Google
    10/10 experience, the ladies are super helpful and really accommodating. From originally going in, and ordering our final wedding rings in the correct sizes, to collection was around 4 months as we wanted to wait a bit. Not once did we feel rushed or pressured. They even threw in a free cleaning of the engagement ring we had before. Too service, some of the most friendly people in the entire Jewellery Quarter.
    1 person found this review helpful 👍

  • 5/5 B B. 10 months ago on Google
    Returned after having our wedding bands 10 years ago, to purchase an eternity ring. Great to see the same fantastic service and quality at Warstone Jewellers. Got the perfect ring plus my other rings cleaned and a small repair - all sorted in a couple of hours. Highly recommend and will be back.
    1 person found this review helpful 👍

  • 5/5 Debbie H. 10 months ago on Google
    We were dreading wedding ring shopping. Angela was just amazing, she was so kind and patient with us, knew exactly what we wanted and was just the loveliest lady. We are over the moon with the bands we have arranged, they do engraving and she is going to polish my engagement ring also. They were priced under what we expected to pay. Totally recommend this shop. Thanks so much Angela xx
    1 person found this review helpful 👍

  • 5/5 Aadam S. 11 months ago on Google
    My partner and i had a great experience here shopping for my engagement ring. Angela was amazing in assisting us with choosing the right ring for us. She was warm, friendly and really made it simple for us. They have a wide range of mens rings which has been hard for us to find and perfect for our budget. Definitely recommend checking them out!
    1 person found this review helpful 👍

  • 5/5 Becky D. 7 months ago on Google
    Fabulous jewellers and amazing service with Angela. We found Warstone Jewellers when looking for wedding bands, and now have been to them for valuations, resizing on heirloom family rings, as well as wedding bands! So thorough and details in their recommendations and service with competitive prices. Will go back there for any future jewellery purchases.
    1 person found this review helpful 👍

  • 5/5 Harriet D. 2 years ago on Google
    I cannot recommend Warstone Jewellers enough. The team was fantastic from start to finish - from advising my partner as he built the perfect ring; to being incredibly speedy with any alterations we’ve had since. We’ve now used them multiple times, including buying wedding bands, engraving services, and resizing, and they’ve always been so friendly, as well as professional. They really are the best in the business!
    1 person found this review helpful 👍

  • 5/5 meg h. 7 months ago on Google
    After a very overwhelming and at times, disappointing search for wedding rings today, we ventured into Warstone Jewellers and immediately felt comfortable. Smaller than others in the area, this jewellers manage to have a wide selection on offer but also feel like a small run business. We were treated like people rather than customers and everyone was so so patient and helpful. Couldn’t be more pleased with our purchase and experience. Highly recommend

  • 5/5 Clare T. 8 months ago on Google
    Amazing service. We were made to feel welcome as soon as we walked in. Angela was so patient with us and helped us pick out the perfect rings for our wedding. Everyone in the shop is so friendly and helpful. They even cleaned up my engagement ring so it looks it’s best for our wedding next week. Nothing is too much trouble. Highly recommended. Thank you so much!

  • 5/5 Ann B. 9 months ago on Google
    What wonderful customer service we experienced yesterday when shopping for my eternity ring. Kelly couldn't have been more helpful & made absolutely certain that I was happy with my choice. My ring was resized & my wedding & engagement rings made to look like new on the same day. We went for a drink & within an hour or so, everything was ready! No hard sell, (often seen in the Jewellery Quarter & something which makes me uncomfortable) more reasonably priced than similar rings we'd seen. Exceptionally clear & sparkly diamonds & a perfect fit for my very small finger (I usually struggle). We can't recommend Warstone Jewellers highly enough. Thank you! I'm feeling very happy & very sparkly!

  • 5/5 Zoe T. 9 months ago on Google
    Lynn and her team made us feel at ease with our ring selection and made our decision very easy with her expertise. The follow up consultation was seamless and we appreciated her keeping us updated with ring collection dates and prioritising our order, especially as we left it so close to the wedding day. Thank you Warstone Jewellers

  • 5/5 Joanne W. 10 months ago on Google
    Spent a few hours today looking for an engagement ring in other shops but couldn’t find the right one and didn’t feel very welcome in some shops. However Warstone was great! Greeted with a smile by Kelly who then went on to really help us decide. Explained a few things to us about diamonds. Got everything re-sized on the day and made the whole experience nice and easy. Thank you. Would recommend on both product quality and service.

  • 5/5 Emma Z. 9 months ago on Google
    Had a perfect ring shopping experience with Kelly, who was absolutely amazing and helpful. My husband and I customized our wedding bands at Warstone a few months ago. Since he accidentally lost his ring two weeks ago , we had to go back to get him a replacement. Kelly was still very helpful and tried her best to make sure we could get it before our trip abroad the country next month. We were worried that we could not get it on time but Kelly called and brought great news this morning. We are very excited and grateful right now, will always recommend Warstone and Kelly and the whole team.

  • 5/5 Phil E. 7 months ago on Google
    Fantastic service from the beginning. Two beautiful rings for our wedding. The ladies we saw were all so friendly, helpful and not intimidating like some other shops in the area. We love what we bought. My wedding ring didn't fit at first and they offered to get it sorted within an hour. What good service?!?

  • 5/5 Richard C. 5 months ago on Google
    Fantastic customer service from start to finish. We felt really valued as customers and got all the information needed to be sure we were happy with our purchase. Beautiful ring too :) we will most certainly come back soon. Great jewellery shop highly recommended all staff were absolutely brilliant 👏 👌

  • 5/5 Liz F. 11 months ago on Google
    I came in yesterday and was served by Kelly. I was shopping for a ring for my 50th birthday and was a bit overwhelmed as to what I wanted. Kelly was so helpful and produced this one ring which I instantly loved. She was so helpful and knowledgable and was really friendly and warm. I realised this was the second time I'd shopped in Warstones and wouldn't hesitate to go there again - highly recommend this jewellers.

  • 5/5 08oliviamay 5 months ago on Google
    We came to Warstone today for our wedding rings and we’re served by Kelly. We honestly had a lovely experience, we walked out to browse other shops just knowing we would be going back. Kelly spent lots of time with us and was so patient with us trying lots of rings on to find the right one. We felt like we had a truly special exciting experience. Thank you so much!! Olivia & Adam

  • 5/5 Daniella M. 1 year ago on Google
    A little gem of a shop. Served by Joanne, really relaxed, personable.. A really lovely and helpful lady. Happy to answer any all questions and assisted in helping me choose the perfect, bespoke wedding band. We did 3 shops, to get 3 quotes. Don't bother, you will be well looked after here and walk away with the just what you hoped for. Thank you Joanne!

  • 5/5 Charlotte M. 1 year ago on Google
    Great quality jewellery and such lovely staff too. I’ve now had 2 custom made pieces from Warstone each exactly what we wanted. The team also communicated via WhatsApp which makes life easier! Really happy with our jewellery and we will be returning to support this local business.

  • 5/5 Nick 1. 1 year ago on Google
    Amazing service. Angela listened to what we were looking for. She knows her trade. The jewellery quarter is amazing but where do you choose. I was recommended here by a colleague and reviews are excellent. Great value for money. All jewellery made on-site. Really pleased with our purchases. Parking available just outside.

  • 5/5 Elita U. 1 year ago on Google
    Exceptional service! We have never been to the Jewellery Quarter before, but we will be visiting this shop again! We have just purchased our wedding bands. Kelly is very knowledgable and we felt very comfortable in the shop. Very good prices too!

  • 5/5 Katie L. 1 year ago on Google
    What a gorgeous little shop with such lovely staff. There is a massive selection of beautiful jewellery and definitely something for everyone. Kelly who served us was so knowledgeable, gave her honest opinions, pointed out things that I had not thought of or noticed and really understood what I was looking for even if I did not. She was not pushy at all and was really patient with me. We went into this shop first and walked around a few others and none compared at all to the service we received here.

  • 5/5 Nathan S. 1 year ago on Google
    Outstanding service!! We had some second thoughts around our ring choices and was supported by Kelly throughout! She made sure my partner left the shop 100% happy with her ring 💍 Thank you.

  • 5/5 Jess E. 1 year ago on Google
    Absolutely amazing jewellers. Lovely ladies who work there very happy to help with anything and give you lots of advice. Brought my broken ring to be fixed. Was amazed by the finish and shine looked like a brand new ring. Took 10 days so very quick. Will be going back to look at wedding bands.

  • 5/5 Charlotte D. 1 year ago on Google
    My self and my husband have purchased engagement ring, Wedding bands, earrings and recently eternity ring. The ladies in the shop have been fantastic in helping us find the perfect jewellery. Great customer service.

  • 5/5 Alastair H. 1 year ago on Google
    Browsed engagement rings with my fiancée and found the perfect one! Angela was extremely friendly, helpful and patient. We visited many shops in the Jewellery Quarter but Warstone Jewellers stood out as a real diamond! Would recommend to anyone looking for good quality and reasonably priced rings. An 18 carat review all round!!

  • 5/5 Kim H. 1 year ago on Google
    A very easy 5 stars! Having bought my wedding ring from here 4 years ago it was a no brainer to start there while looking for a replacement engagement ring! We didn’t need to go anywhere else. Angela looked after us and was so helpful and informative it didn’t take long to find ‘the one’ I chose the setting and diamond separately and could have collected a few hours later but chose to collect today! I am overwhelmed at how beautiful it is. Seriously love it! As an added bonus I had my wedding ring re rhodium plated so it looks as if I have 2 new rings! Thank you to Angela and Warstone Jewellers I am one happy woman 😊

  • 5/5 Lizz W. 1 year ago on Google
    Whenever I buy new Jewellery I ALWAYS go to here, the team there are amazing! Always so helpful with tips and advice on keeping your jewels in good condition. They have unbeatable prices! Lynn and Kelly thank you so much for my franco chain and the rope chain for my brother. We will always be back!

  • 5/5 Phil C. 1 year ago on Google
    Fantastic place. We had to visit a number of times during the process of getting our wedding rings and every time the ladies in the store were helpful, friendly and informative. Prices were great, product was great and service was great, what more do you want. We even got a free rhodium plating for our engagement ring the week before the wedding. Can't recommend the place enough, thank you all so much. Phil and Sarah (Kefalonia couple 😀)

  • 5/5 Alex M. 1 year ago on Google
    Lynn helped us choose our wedding rings today - which can be a daunting process. She was very knowledgeable and helped us both find a ring that was tailored to what we wanted, yet within budget. It was an enjoyable and easy experience and we will definitely be coming back in the future. Thank you Lynn!

  • 5/5 Elizabeth M. 1 year ago on Google
    I can’t rate these highly enough. I went in to get my bracelet repaired and they were fantastic. They got it sorted very quickly and I also purchased a necklace whilst there and they upgraded a few bits on that. The customer service was amazing. Would highly recommend going here for both repairs and all jewellery needs. Nothing is too much for them. Thank you for the fantastic service today.


Call +44 121 236 3936 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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