I ordered a ton of copies for my business and had to do 6 different transactions for business reasons because they were for 6 different groups… when I went to pick them up, Ron was super helpful and friendly and even helped me out to the car with the boxes. The copies were perfect! I will definitely use Staples again over other copy companies!

I bought a computer from another Staples, liked it and so was searching for another. i called this store and Aiden was helpful and pleasant after Gonzolo was curt, unhelpful, left me on hold. They said they had two and so I drove up there. They didn't have it on display and again, Aiden was helpful but Gonzalo argued with me as to which model this was. He finally brought the box out and I verified the model but he SAID they only had one. I'll change this review to three star later in deference to Aiden's helpfulness but I wanted to flag this.

Ordered blueprints online for same-day pickup -- called the store to increase the number of copies and was rudely told "you just need to go online and order them again". This approach differs by canyons from the store's phone greeting, which says "we can make your dreams happen" (paraphrased). Alas, my lofty dreams of having 24 sheets printed instead of 8 found their demise at Jupiter Staples.

Terrible customer service. Don't use their print shop

I buy all of my business supplies here and they used to offer Amazon price match. It was always easier just getting it in person. Today I went in and the lady was very nice but told me they only allow price match if it’s sold by amazon but it can’t be prime. Well that does not exist for any sold my amazon item. This appears a last ditch effort to stop losing money to amazon but I just went to Office Depot down the road where they still price match amazon.

Gonzalo is the best employee of ANY retail store I have ever encountered. I had trouble with ink I bought here (nothing was printing properly it was very faded) and I brought the ink back without my receipt thinking they wouldn't be able to help. Ink is very expensive and I was so happy when Gonzalo spent his time researching my purchase using my credit card number and the product SKU. After confirming my purchase, he kindly let me make an exchange after going above and beyond to help me.

One of the best customer service experiences I have ever had! The Manager and staff were helpful in the extreme! They quickly found exactly what I was looking for, with the best demeanor. Thank you so much!

awesome experience. i cracked the screen on my laptop with 6000 photos and all my personal and work projects and lori (store mgr) was able to walk me through buying the right laptop and frank in tech support managed to transfer every photo, app, favorite, and icon onto my new computer in one day. i was afraid that this was going to be an ordeal and everything fell in place perfectly. great store and a great team.....