SHAME on your hospital & your staff that treated Annie & her unborn baby! You’ve destroyed their families, friends & loved ones lives! Turn their lives around by doing the right thing and helping her loved find answers!

Bad bad hospital Moylan and child died due to undetected sepsis. They should have sent blood sample to correct lab and also could have chased results. It's all about profit and little care for patients.

Holmesglen Private Hospital is handily 5 minutes away so both husband and I have been coming here for procedures and seeing specialists, when needed for years. 10.2.23 just visiting friend and was pleased to see, out window, massive bank of solar power panels, Holmesglen are using. Excellent.

My 72 year old Dad has been in this hospital for over a week, I live in Sydney. There have been complications but so far I have no communication from anyone even though I have left messages for the so called Doctor to call me but still no response.

Too busy covering up poor practises of incompetent doctors then actually treating patients to keep them alive and hey if it's too hard they send them to a public hospital 🤦 let's hope you never go there.. all you had to do was the most basic administering of antibiotics

Do not go here if you are trans, non-binary, or gender diverse. This hospital has no respect for gender or gender diversity. And when you complain about it, your complaint just goes into a void of nothingness. I spent an overnight stay here in late 2020, and not only was my enitire experience a botched nightmare, but the senior nurse was deliberately misgendering me even after she was told I was female. -edit- I even sent an email to the address they asked me to in the below reply, and of course, they cared so much, they never replied or even contacted me in any way. It's obvious that this hospital does not care about their patients.

All staff were professional, courteous & very understanding of a younger, nervous patient. The hospital amenities were very clean & modern. It’s a great hospital offering a wide range of medical services. A BIG Thank you to all the surgeons, specialists, doctors, nurses and the entire staffing team at this hospital! Job well done!!

Parking is an issue...

I have had 2 day procedures and recently a 4 day stay at Holmesglen and can't fault it..only the food, but I was told that they will shortly have their own kitchen with fresh meals. I found all staff to be pleasant, caring and obliging. The 3 doctors that I saw, each in different specialties, where exceptional. Patient and caring. I am being admitted for another procedure later this week, and all being well, an operation in a few weeks.

Great care, terrific Emergency Department. Clean and relatively new Private Hospital.

I had to go to the emergency department this morning with a severe Head ache. I cannot speak highly enough of the whole process and all staff for their concern, politeness, professionalism, speed of assistance etc. well done to everyone from the moment I arrived at the front desk to the time I left. Being new to the area it was our first visit and as I am well into my 70’s this was not the first hospital I have had to attend. I can highly recommend this facility. Thank you again to everyone.

Pleasant experience Went there for a day procedure Professional staff,and amazing patient care. Really stress free experience Thanks to the team of nurses in theatre and day surgery for awesome care

Recently went coupe of times to visit a friend , the staff was friendly, efficient, and almost all of them were warm, caring and helpfull. At times they seemed to be inadequately staffed. I have actually seen nurses running to attend to calls. Food quality and choices of meals were pretty good. Facilities are excellent, admission and discharge process were smooth and quick. Parking charges are very reasonable and could be a challenge at peak visiting hours. You could find free short period street parking if you are early or are lucky.

I had the most amazing experience at Holmesglen on the weekend. Broken ankle. Staff were incredibly responsive and caring. I received the best care possible. A huge thank you to all staff

Out standing student couldn't help me enough thank you Sikander you legend 👍😀 and to the female Indian nurse on the mackellar ward by the name of Tincy that was on night shift on the 25 October 2021 very rude and arrogant and expected me to take my medication after it fell on a dirty floor shame on you all you are is a dirty filthy person please consider Saint John Of God Hospital in Berwick it is a very outstanding hospital

Starting from the emergency room till the surgery , i felt so comfortable although my pain was incredible. The nurses are so helpful and friendly, so caring and help you feel comfortable. The anaesthetic doctor and the surgeons are very professional, they explain everything clearly in a nice way, help you relax and feel that you are in safe hands. Thank you so much.

My husband had spinal fusion surgery on 17.12.22. Pre admission we were advised he will be in hospital for a week and then rehab for a week. Day 3 after surgery my husband was told he was ready to go home. Even though we insisted on my husband staying longer and going to rehab we were rudely told that the bed was needed for other patients and he will be discharged. Day 4 after surgery my husband was bullied into signing the discharge forms even though he has limited English and no interpreter was called to assist with the translation of the documents. Even though we explained that there is no one at home to look after my husband because I am working the doctor simply said I will give you a carer certificate which was pointless because I do not have any personal leave. The hospital did not comply with their duty of care for their patient and he was not given any instructions from their physiotherapist as to what exercises he needs to do at home for recovery.

Last week I stayed at Holmesglen for a spinal procedure to remove a cyst. Craig Timms was incredible! A lovely surgeon that was kind, professional and genuine. The nurses were AMAZING and they were so understanding of my anxiety. The staff were caring and I’d really like to pass along my gratitude for the way I was treated. Jess, Wendy and other nurses were compassionate, supportive, empathetic and I really appreciated the excellent standard of care they provided. THANK YOU nurses in the Dennis ward. I honestly think the world of you!

Our family has had to use ER and the hospital continuously over the last two years, due to a cancer diagnosis. And the care we have received by every department has been absolutely incredible! The ER nurses and doctors have comforted my family at our worst time. Our oncologist, the support staff and everyone at the Infusion Centre are empathetic, informative and caring. During this difficult time for our family, we are so very grateful to everyone at Holmesglen.

I came into the ER on a Sunday evening in May23, I was seen promptly, straight away - seen to by nurses and doctors. Excellent service. Conveniently for me this ER/hospital is only a few minutes from home. I ended up being admitted for 8 nights. My thanks to the wonderful professional nurses and doctors who took care of me. It was my first time in a hospital and I was nervous. I am so grateful, for the wonderful care given. The ward/rooms I stayed in were clean and well maintained, food service was excellent such a wonderful hospital. I am so fortunate to have this hospital so close to home. Thank you once again for taking such good care of me and getting me better. Having in the past unfortunately experienced ER with unwell family members in public hospitals the many hours waiting, crowds of sick people in pain, people effected by substances etc, if you have the means do not hesitate in using the Holmesglen ER - it is well worth it (plus you will be taking a little pressure off the public hospital). Can’t say thank you and give enough praise to the team at Holmesglen Private.

My father is currently an inpatient at Holmes Glen Private Hospital. The level of care given to my father by the charge sisters, nurses and patient care attendants is exemplary. The hospital have kept me informed of my Dad's condition. From reception to the wards, nothing is too much trouble. Beause of the necessary Covid-19 visiting restrictions I feel as though I am at his bedside if I can't visit. This is due to the high level of communication from staff. I am very grateful for this. They gently encourage my Dad to talk on the phone if possible. They have been there with my father every step of the way during his stay. They are very 'present' in their care of him. To say I'm grateful would be underestimating just how much this means. From speaking to other health professionals and my own experiences, I would encourage anyone who requires emergency or scheduled treatment to seek out Holmesglen. I consider the facilities and professionlism there to be the gold standard of healthcare available in Melbourne's south eastern and bayside suburbs. Holmesglen Private Hospital deserves a 5 star rating.

Worst Emergency Department! No assistance or wheelchair given to the patient on arrival while in severe pain and made to wait an eternity working in slow motion filling in paper work and processing the payment first! No one seemed to know what they were doing especially the nurses. An older nurse had the shakes so bad but was taking vials of blood where she couldn't keep the needle still in the patient's vein. Worst experience with no care or compassion. Was discharged without correct treatment only to have to return 2 days later to do what should have been done first time.

Partner waited 3 hrs to be seen by ED. Paid $320 admission only to be told broken bone. Sent home. Back next day as hadn't been given splint or moon boot. Waited another 3.5 hrs for fitting (after phoning ahead and told 1-2 hrs wait max). Polite staff though.

I have recently been in Holmesglen Hospital one night in I.C.U and 3 days recovery on the 3rd floor in a private room. I have never been so comfortable and looked after to make my stay stress free. Thankyou to the wonderful staff.

I have been a patient for the past 4 years in my experience they have been the best hospital clean spacious very well equipped and magnificent staff from ground all the way to the specialists well done to everyone in Holmesglen hospital, nurses amazing care and second-to-none thank you

I had a very good experience at this hospital via planned admission. The nurses were lovely , the rooms were clean and I was well taken care of. I’ve been admitted to 3 other different hospitals over the last few years and If I ever have to come to hospital again I will definitely choose this one.

I’ve had two recent experiences at Holmesglen, day surgery and the ED. Day surgery was easy, from check in to discharge all the staff were kind, helpful and responsive. The ED was a completely different story. I choose to go here after a fall as I didn’t want to wait at Moansh all day on a Sunday. I knew there was a few and was happy to pay this. While I was seen to quickly, and although it wasn’t busy I was really disappointed by the care. Very little interaction with any medical staff, and once I’d had X-rays and a CT and two breaks had been confirmed I was told, you need to see an orthopedic surgeon, and they would send the referral off. I was put in a CAM boot and sent on my way, no pain killers, no instructions if/when I could take it off (I would’ve normally asked but I was in pain and shock) etc were given. The only staff members who were nice were the admin staff and Tom (I think) the orderly. Thanks to Google I figured that all out. And to top it off, the surgeon I was referred to didn’t even do feet, didn’t even LOOK at my foot! Said I ‘probably’ wouldn’t need surgery but if I did, I would need to see someone else anyway. What a waste of another $250 and my time. I’d absolutely go here again to the main hospital but think I’d either try Monash /Sandringham next time, or if I went to a private ED, I’ll head to Cabrini.

My wife had knee surgery, the Anaesthesist injured her neck, now she has to have surgery on her Neck. Never again at this hospital..... After the above review the manager of the hospital rang me and explained to me that the Anesthesiologist doesn't work for the hospital but for the Surgeon, the Anesthesiologist rang and denied doing anything wrong implying that my wife is making things up, she has been at the Epworth for the past 5 days after her neck surgery. Thank you to the Manager of this hospital for contacting me and explaining that it is not the hospitals fault, I am so pleased for the feedback.

I have been to Holmesglen hospital as a patient for day procedures. I couldn’t emphasise and praise enough all staff professionalism and caring attitudes. All drs, anaesthetists and nurses are so friendly and approachable. Didn’t rush anything, answered all my questions prior procedures. Postoperative discharge summary is detailed. Thank you guys! I appreciate what you all have done.

Our father was recently admitted and suddenly passed away the day after. I am disappointed with the lack of empathy from staff in regards to his passing and how it all was handled. I get we are in the midst of lock down yet again, so no visits where allowed even by his carer, however my sister was not contacted throughout the day, not until the late evening to say he had suddenly died, then phoned back an hour later with an offer to go see him and oh yet what would you like us to do with his body, like seriously you cAnnot visit a live patient yet you can visit a dead one and you have nowhere to keep him overnight. Pathetic, un empathetic and incompetent.

Kind, compassionate, and all around great service! The check in process was seamless and the front desk staff was friendly. The nursing staff went above and beyond to make me comfortable. The doctor did a thorough job and took the time to make sure I understand my treatment. So impressed!

Attended the ED at this hospital this week with my husband who was experiencing shortness of breath & chest pain, we sat there for over two hours in the evening as they were “extremely busy “. Then we were called into the ED ward where he was reviewed by. Doctor. During this short period of time a young lady from the front desk walked into our room with an Eftpos machine asking for payment of $320! I said what for as we were not told anything whilst we waited for over two hours that there is a fee just to see a doctor! She advised they were very busy tonight and had no time to inform us of upfront fees! The make young doctor who took my husband’s blood test damaged his arm and had to go in twice to do the blood test - he suffered extreme bruising on his hand (which for some reason I can’t post a picture on this post). Just ridiculous and incompetent. We would like a call from the hospital and refund for this experience, will not recommend going to this ED at any stage!

Cannot fault the services of all staff - domestic right through to Ortho Surgeon Mr Dan Sydenham. Nursing Staff etc all wonderful.

Holmesglen Private Hospital's day surgery crew is awesome! The receptionist is super welcoming, and the admitting nurse is on top of things. The anesthetist assistant knows their stuff, making the pre-surgery drill a breeze. The post-op nurse is caring and thorough, ensuring you're comfy during recovery. The discharge nurse wraps things up smoothly. Plus, the vanilla ice cream hits the spot after wisdom teeth removal.

We went to the emergency department a few days ago because my partner was experiencing symptoms related to a UTI. When we arrived we were seen very quickly and the staff was very helpful. Everything seemed okay until today. My partner received a phone call from one of the doctors to say that she has been given the wrong antibiotics, which she believed won't do anything to clean the UTI and might come back anytime. The doctor wanted to prescribe another antibiotic that my partner is allergic to (information has been provided on the night that she was admitted to emergecency).

Booked out of Holmesglen today after Heart attack. The exit pharmaceutical briefing given by Katrina was the most informative and detailed I have received from any hospital . An extraordinary easy to understand exit and did the hospital proud. Well done

Avoid the ED if you can.

I went in for a day procedure, the staff, nurses and doctors were lovely, comforting, very thorough and genuinely cared. From admission to sign out was a very stress free experience.

I stayed and Holmesglen Private hospital for 2 Days in the Dennis ward. The staff and all the nurses that cared for me were fantastic. The physio, the catering, and the facilities were exceptional. Very friendly staff and a pleasure to deal with. They checked on me often and made sure I was comfortable at all times. The arrival process was easy, and everything went smoothly. Highly recommended. Cheers Harry

I recently spent 24 days in Holmesglen Private hospital. The experience from start to finish was excellent. I arrived in emergency after breaking my ankle on Saturday 8th July and was discharged on Wednesday 2nd August. Having not been in hospital for over 60 years the thought of hospital was not good. However, from the emergencey area to the general ward and then rehabilitation it was first class. The staff at all levels were perfect, all very careful with medication, infection controls and cleanliness. They were all working to hospital protocols. The food was very good to excellent. Over 24 days I did not have one complaint, food always hot on time and very well done. The picture here is of some of the staff having fun and enjoying their work. There is no doubt in my mind that we do not pay the nursing staff enough. I know many people who work outside the hospital systems who earn much more and don't deserve it. Well done to Holmesglen. the hospital comes highly recommended.

My 96 yr old mum was admitted on Monday to the Dennis ward and today Sunday l bought her home. The care from all the staff was/ is fantastic. My mother was given the best care, this hospital is the best. Thankyou to all the staff there that work so hard.

Very grateful for the care both my parents received whilst staying here at different times this year. My parents both speak very highly of their surgeons & the care the nurses gave during their stay. On the downside they did not like the food. I brought some food in for my dad but as there’s no kitchen facilities for patients or visitors I was told “if he doesn’t eat it today we will have to throw it out as we don’t have fridge space”. I couldn’t even make them a cup of tea while I was there, my only option was to go down to Hudson’s and buy them one. Perhaps we’d been spoiled by Peninsula Private who have lounges stocked with tea, coffee, biscuits, cold drinks & plenty of fridge and freezer space for patients to utilise. The priority was their care & that was met so 5 stars for the important things.

I had Day Surgery at Holmsglen and as a RN who suffers from PTSD. The Admin and nursing staff are amongst the most efficient, professional, supportive and caring I've had the pleasure of knowing even for a short time. My heartfelt thanks to Ria, Helen, Amanda and all I've forgotten (I'm so sorry!). You made me feel pride in my profession and most of all safe. Thankyou x

I can’t thank the staff at the emergency department enough. I visited this morning, and the staff could not do enough for me. Thank you for the scans, then the results, and handing me over to the appropriate department. I will forever be very grateful to you all.

I was admited to the hospital on Sunday 9th of January 2022 with pnevmonia. Basically did not have to wait hours on end . Nurses are wonderful. Great professional service. I couldn't thank enought Dr. Bardia Bayat and Dr. Eric who looked after me. Million thanks to all of you.

Considering this is an expensive private hospital, where they ask for $220 payment before they ask "how are you" or "what's the problem?" the lack of service and evident care is outstanding. Aggression to staff is not ok NEITHER is passive aggression to patient or family ok!

I have been there and can say only good things. I paid only 320 dollars for visit but other things were free. I am very excited! Good doctors.

Poor communication with staff in radiology and receptionist. We have to wait for more than an hour just to learn that xray cannot be performed today because there’s missing information need to be filled by the doctor. The receptionist said that ED is busy that’s why they missed that. I saw that ED is not busy at all. The receptionists in the radiology dept were just chatting in their seats and not aware of the patients who are waiting in their waiting area

I would give this place - stars if I could. On the 4th of March I had a bad back injury where a bulge was detected between c3 and C4. I was asked if I had any other recent diagnosis to which I replied acute depression. At 4.30 am I was informed by the dr in ED that they didn't have patient with depression and what he referred to as substance abuse issues. I had been drinking as my fiance had left me 3 weeks ago. So they kicked me out onto the street calling me a taxi as by this point it was 5.50 am and I wasn't even allowed to finish sleeping there because of their staff. This is a horrible hospital with a toxic culture and I will be lodging specific complaints with the relevant authorities. But if you have an emergency don't bother with these inhumane, profit driven servile scum.

Hi, I have admitted my dear ones to your private hospital. It has been couple of days and I am unable to get answers of some basic questions on who is the primary doctor responsible? What is the current status? What tests are being taken and why? What is the potential next steps? It is pretty pathetic that a customer is not provided even such basic information. Can you please help to identify a primary doctor who will be responsible for treatment and provide an update ASAP? I have raised a complaint in your complaint register providing my details as well. I was wondering on what is the use of so much investment in infrastructure, people and processes when such basic questions could not be readily answered. Thanks in advance.

I’ve been coming to Holmsglen Private for my surgeries for years now and their customer service and patient care is next level ! All the staff are so friendly and extremely helpful, I’ve never had a bad experience here I always recommend my family and friends to come here ! :)

Great place, the staff are really friendly and are great with kids.

A fantastic hospital which has treated my elderly parents and sister and now me. I presented with Acute Appendicitis and was treated so beautifully from emergency into surgery and recovery. My case was complicated, but surgeon Mr Mani Niazi was exceptionally skilled and saved my life. Every step of the way I felt supported by the beautiful nurses like Hansini, Phillip, Harry, Sam and Anisa in ED. Even the food was great. You have to pay $450 out of pocket to come to emergency here, but for my family it has been worth it every time.

What a shame with lovely nurses and other caregivers. But the first person I met was the money taker. I'm private and have $300 excess on top cover. Not enough for Holmsglen. $700 later there excess plus some special fee. Wasn't there a day before a quick transfer out for a scan and surprise surprise can't come back to finish my paid time. I was nice then, not now.

Attended ED on 16/9/2023. Lovely triage nurse who had a personality and sense of humour. In super quick to a bed where I was seen within 5 minutes by Dr David Maccora. Amazing doctor and bedside manner not just with me but other patients I saw. Promptly examined and tests ran before a later discharge. Highly recommend very good service.

I went to Holmsglen today due to a severe allergic reaction that I was unable to get on top of The staff were so kind, friendly and caring. I was seen almost immediately (it wasn’t life threatening) and felt entirely looked after. Thank you! It will be the first place I go if I have any other emergencies in the future.

Had my three night stay here . As a healthcare worker myself, I knew what to expect from staff and stay. Shout out mention to CHRISTEENA at the Paterson ward. Not only a wonderful nurse but a beautiful human. Look after her and keep her, she’s an asset!! Also a thumbs up to RAJ, PAT, HARRY and ART from the same ward. ART showed his amazing cannula insertion silks when I was so sick and got nausea under control nice and quick. Thank you to SNEEHA the ward manager who got me into my own room a day later after no sleep the night of arrival. All in all, stay was good. Thank you to the amazing, incredible DR LARA FREEMAN… No words for this surgeon. Just THANK YOU 🙏🌺🙌

Great hospital. All staff and doctors excellent so efficient and caring . I hope not to go anywhere else Thank you

Superb experience at Emergency Department. They were all very caring and the Doctor comprehensively explained my situation to me. I never felt as if I was being rushed. I was sent home with medication which improved my health drastically after suffering with it for 4 days.

My 13 year old daughter had day surgery and was first time going under a general and we were both anxious. Every part of the process was seamless. From the friendly checkin team to the anesthetist and surgeon to the recovery nurses and discharge. Couldn’t be happier, thank you to the entire team!

After a two week stay, I can't recommend Holmesglen Private Hospital more highly. From the time I was admitted to ED, all of the doctor's and nurses were amazing. The best surprise was the food - great choice and better than a lot of restaurants. A huge shout out for the care and compassion provided by Dr Sam Kaldas and nurses Alex and Crystal.

I was here for a very private procedure, 3 night stay. The nurses who looked after me, Harleen, Genevieve, and the male nurse Vish were amazing, they went above and beyond to ensure I had a good stay….. I hope they get promoted. I am giving three stars as, not all the nurses were as accomodating. Also, the food was not the best. But, most importantly, when I was being discharged, the lady in charge of the ward, walked in on me naked (without announcing herself as a nurse so I had no idea who she was), and asked me to leave n get into the discharge lounge. She could clearly see I was naked, I just had a major procedure done to my private areas and had no idea who she was . She was very rude and just wanted me out of there as I struggled to get dressed . I told her my doctor said he was going to come down to advise me if something to which she replied “no he is not coming back down for you”. I found out later she had not even spoken to my doctor. Some privacy, consideration and patience would have been nice. If my surgeon was not at this a hospital I would never return here. I hope the three nurses i mentioned above who made my stay very welcoming and were very helpful, caring and considerate are promoted.

I have had day surgery here four times since it opened. I have never had anything but great things to say about the DOS team. It's an easy booking-in procedure upon arrival. Coming out of anaesthesia there is someone sitting by me. In the recovery area, nurses are always close by. I am always confident when going there. HOWEVER, my wife recently went in for an overnight operation. We booked in at 7:30am and sat in the waiting room. I had to leave at 9:00 but my wife was still waiting and was not called in till 9:15. The admitting nurse told her that her paperwork had been misplaced and so they thought she had not turned up. Really? After being booked in? Really? Had the nurse not thought to call out her name in the waiting room or ask the admin staff if she was booked in? They had collected the next patient for the same surgeon ahead of her, so her op was delayed until after 11:45. Later, no one could find pressure stockings to put on her leg as required after an op of this type. Only after I arrived at 4pm and asked the head nurse on duty, did she easily find one. I admit, all this has not happened before, but it should not happen if the admin staff and admitting nurse were doing their jobs more carefully. Not good enough Holmesglen. You were letting the team down yesterday.

Food average when finally served ... Totally messed up breakfast order for our room. Too bad if you like coffee ... now 9 o'clock and been offered one coffee at 7:30ish. Nursing and Admittance staff are friendly and professional.

Worst hospital ever money minded people asks people for money rather than how are tou please keep a board station only for rich people not for international people when they closed the border they didnt have people to work in any industry in any feild we are the one who are paying for your pension and medicare we also need to get services as equally as australia. Citizens pathetic hospital .

The treating Physician, RN's and other staff members treated my Mother with great compassion and care. A special thank you to Rachael (RN) for providing support and compassion to me upon my Mother's passing this morning. I was fortunate to be with my Mother upon her passing.

I’ve just got home and discharged today. Yes the meals aren’t great and hopefully management can work on that to improve the patience experience, but the care is excellent. That is what you go there for. From emergency through to my 3 day stay, the nurses were excellent, accomodating, resourceful and nothing was ever a problem. Special thanks to Edgar (or Edward or Gary) for looking after me in Paterson ward, thank you 🙏. Great nurses at Holmesglen, such special people our nurses 😀

Just wanting to acknowledge the Holmesglen PH team and, thank them for the amazing, professional care and medical management my daughter received when unwell recently. My daughter was triaged, prioritised, admitted to Ed and within15 mins, pathology was taken and sent, Intra venous inserted, antibiotics started and other important medication given. I was advised my daughter was very sick and would need admission for ongoing management. I want to pass on my heart felt thanks to Dima an expert Nurse and Dr Jadon in ED, and, to all the staff in Kendall ward, especially Gaya, Hiba, Ida & Timy. A special thank you to Dr Kathleen Kan, for managing my daughters health care needs in a friendly, knowledgeable, kind fashion. Margy

I had a day procedure yesterday and even though I felt odd coming out of Anaesthesia everybody was so professional & understanding, ALL of the nursing staff did such an amazing job for my stay there. My Doctor Dr Manju Argarwal & my Anaesthetist Dr Deborah Bell were amazing. And last Mary who admitted me, what a beautiful lady you are. Thank you all. Nards.xo

I was a patient in Homesglen hospital for a few days.I had multiple nurses including Edgar, Pat, Seluna, Darcy and a lovely students named Prumina and Carina. They were all fantastic. They were attentive, respectful and professional. I just want to thank them for their time and effort. Thank you

I presented at ED very sick after 10 days trying to fight off what I thought was a serious virus. I did see a local doctor with blood tests along the way but no real help. I was taken into triage & quickly attended to with blood tests & a mobile chest scan & placed on an IV. 6 days later my Pneumonia was under control & I felt good, although weak but happy to go home. Dr Ramin, Dr Tesfai & all the nurses who cared for me on Mackellar ward were fabulous. I really did feel the genuine care. I made the right decision to go to Holmeglen. You fixed me. Thank you

Thankful for my surgeon who did an amazing procedure. However, the nurses on the Dennis ward treated me like another number. Didn’t care when I was crying in pain for days. Treated me with no dignity and respect, just a burden. Spare a few nurses who cared. The ANUM literally walked out of my room whilst I was asking her questions, flat out ignored me and didn’t come back. Terrible nurses, if you don’t like your job DONT DO IT

I came for an x ray because of a broken thumb I paid before came to the hospital , I arrive emergency with a full bandage on my hand and tell them I have pain and they make me wait 4 hours on the emergency room with just 2 people more waiting , I just needed the x ray when I ask they told me “shouldn’t take to much” . it’s been 4 hours sitting with pain , with a payment done . Don’t come at least to emergency unless you want to wait 4 or 5 hours for a service .