Stavermann GmbH image

Stavermann GmbH

Garden Appliance store Lawn mower store Work clothes store Farm equipment supplier Lawn mower repair service Woodworking supply store Machine shop Sharpening service Small engine repair service

😠 Unfortunately a service desert. I put a mower in for service, after two weeks of not hearing anything, I called. Since the “system” didn’t work, I was supposed to be called back. Another week of radio silence. Another call: “The “system” is so slow today, I’ll put you through.” The workshop person r...


Address

Bergfeldstraße 9, 28279 Bremen, Germany

Website

www.stavermann.de

Contact

+49 421 6963840

Rating on Google Maps

4.40 (64 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Thomas D. 2 years ago on Google • 4 reviews
    Unfortunately a service desert. I put a mower in for service, after two weeks of not hearing anything, I called. Since the “system” didn’t work, I was supposed to be called back. Another week of radio silence. Another call: “The “system” is so slow today, I’ll put you through.” The workshop person rudely explains to me that no spare parts can be delivered. Customer orientation looks different.
    6 people found this review helpful 👍

  • 5/5 Born T. 6 years ago on Google • 157 reviews
    Professional garden tools not just for commercial customers. Sometimes the staff could be a bit friendlier. But you will always receive good help and advice.
    1 person found this review helpful 👍

  • 1/5 Norbert s. 4 years ago on Google • 49 reviews
    No customer service. For me, briefly sharpening a saw chain is part of the standard service of every customer-oriented company. In the country, this is quickly done for the coffee cup! You can forget it, dear readers. They just want to sell! I should first buy a chain and then the old one should be sharpened. So what is that ???!!!
    2 people found this review helpful 👍

  • 1/5 GHSL Garten a. 4 months ago on Google • 31 reviews
    I was a customer here for 5 years. Not anymore since today. Unfortunately, this company is not recommended because they take an extremely long time (4-8 weeks) to sharpen the blades of a hedge trimmer, for example. As a company, I cannot afford such long waiting times. For example, I was sold a chainsaw with the wrong chains, which is why I couldn't complete my job as planned. Ordered things like new knives for the hedge trimmer, carrying strap for a 3000 battery system, etc. Wrongly handed out or the goods were not checked in advance. All of these things cost me a lot of time and nerves. I will go to another Stihl dealer. (I sent you everything again via peer email including contact details so that you can assign the process. Unfortunately there was no response) I have now tested the Stavermann company and have to say it is simply disappointing how they work here. I handed in a hedge trimmer to replace the blades and was promised that this wouldn't take longer than 2 weeks. Unfortunately, after 3 weeks I haven't received a response from the company even though I was promised that I would be called. So I called there myself and an employee told me that the hedge trimmer was still not ready because the blade was not available (they checked when I dropped it off and they were available). Now I have to wait until mid-November so it takes 5-6 weeks to change a blade. As a small business this is not sustainable for me and I will switch back to my old dealer. I can't say anything good here, it's a shame.
    2 people found this review helpful 👍

  • 1/5 Savas A. 8 months ago on Google • 13 reviews
    Unfortunately, this business is not recommended under any circumstances. I was looked after by Mr. D. Schmidt, who is also responsible for my extremely bad experience with this business. I placed an order with Mr. D. Schmidt for some equipment, which later turned out to be only partially available, although he promised me delivery, it just wasn't foreseeable whether it would take 3, 4 or 5 days for delivery. Since I hadn't received a delivery after a few days, I tried to reach Mr. D. Schmidt, both by email and by phone. Unfortunately, I have to add that it is generally very difficult to reach someone there by phone. I didn't get any feedback from Mr. D. Schmidt except for an email that said nothing more than clearance. Unfortunately, I was given the feeling that I didn't need any further support after the purchase was completed, Unfortunately, the matter has not yet been finally resolved to date.
    2 people found this review helpful 👍

  • 1/5 Michael V. 6 years ago on Google • 3 reviews
    I didn't have a good experience, just buy a small part first and then if it all works out, something big! Unfortunately I can't give a star
    1 person found this review helpful 👍

  • 5/5 Gerhard L. 6 years ago on Google
    Große Auswahl - klasse Beratung und Service - kann man nur empfehlen !
    1 person found this review helpful 👍

  • 5/5 Marco N. 6 years ago on Google
    Gute Beratung. Schnelle Lieferung und Installation. Netter Kontakt. So wünscht man sich das. Danke.
    1 person found this review helpful 👍

  • 5/5 Frank van Z. 6 months ago on Google • 11 reviews
    Simply thrilled! Finally found someone or a shop where they have an idea and can help. Briefly looked at the device, a few steps, missing screw and a little grease. Running again for now. Follow maintenance order(s). Thanks.

  • 5/5 Torben P. 6 years ago on Google • 4 reviews
    For me, MMV stands for competent advice and a large selection of garden tools. If you don't find anything here, it's your own fault. From cordless hedge trimmers to robotic mowers to really large machines. We recommend!

  • 5/5 Sascha H. 1 year ago on Google
    (Translated by Google) The service is first class and a great team. (Original) Der Service ist Erstklassig und ein spitzen Team.

  • 5/5 Andreas Große L. 1 year ago on Google
    (Translated by Google) Great store, highly recommended! (Original) Top Laden, sehr zu empfehlen!!!

  • 5/5 Firma W. 4 years ago on Google
    Toller Service, immer nett und freundlich. Top gepfegtes Gelände.

  • 5/5 Rainer 5 years ago on Google
    Hier wird man gut beraten und es werden Lösungen gefunden für den Kunden.Werkstatt gut u. schnell !

  • 5/5 Jörg K. 7 years ago on Google • 2 reviews
    You will find a large selection of garden tools and lawn mowers from well-known manufacturers such as Iseki, Stihl, Sabo and Viking. Once you have found the right device, you can usually take it with you and use it straight away. Your old device can be traded in. Almost all brands are repaired in the workshop and special spare parts are also procured upon request. For me this is worth 5 stars.
    2 people found this review helpful 👍

  • 5/5 Andre R. 3 years ago on Google • 1 review
    I'm excited again! After about four years, you will be greeted by name again despite wearing a mask. I couldn't find a cheaper price anywhere and delivery is free too. Always my pleasure.
    1 person found this review helpful 👍


Call +49 421 6963840 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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