Rituals image

Rituals

Cosmetics store

😠 Unfortunately, our impression is miserable. The employee (probably branch management) is super rude. From the start you were treated badly. Shortly before the regular closing time she kicked us out. We later bought the product from Amazon. A qualified employee would have politely informed us that t... People often mention service, store,


Address

Sögestraße 37/39, 28195 Bremen, Germany

Website

www.rituals.com

Contact

+49 421 24427210

Rating on Google Maps

3.50 (63 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (6) store (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andre L. 5 years ago on Google
    (Translated by Google) If you want to see bad service go there. (Original) Wer schlechten Service sehen will sollte dahin gehen.
    3 people found this review helpful 👍

  • 1/5 Torben K. 2 years ago on Google
    (Translated by Google) Unfortunately, our impression is miserable. The employee (probably branch management) is super rude. From the start you were treated badly. Shortly before the regular closing time she kicked us out. We later bought the product from Amazon. A qualified employee would have politely informed us that the shop was about to close and would have supported us in the decision-making process. The sound makes the music and I advise all customers to avoid the store. (Original) Leider ist unser Eindruck miserabel. Die Mitarbeiterin (vermutlich Filialleitung) ist super unfreundlich. Von Anfang an wurde man schlecht behandelt. Kurz vor dem regulären Ladenschluss hat sie uns dann rausgeschmissen. Das Produkt haben wir später bei Amazon gekauft. Eine qualifizierte Mitarbeiterin hätte uns höflich darauf hingewiesen, dass der Laden gleich schließt und uns bei der Entscheidungsfindung unterstützt. Der Ton macht die Musik und hiermit rate ich allen Kunden einen Bogen um den Laden zu machen.
    3 people found this review helpful 👍

  • 1/5 Haya S. 2 years ago on Google • 4 reviews
    The old lady over there is racist 💔+ she don’t understand English and she didn’t accept me Pfizer vaccine just because she didn’t understand English 💔
    2 people found this review helpful 👍

  • 4/5 Karina F. 1 year ago on Google
    (Translated by Google) Very impolite! Supplement December 2022: Very friendly service this time. However, there was an employee in the shop who seemed very stressed. Tip: A little smile sometimes lifts the spirits.😉 (Original) Sehr unfreundlich! Ergänzung Dezember 2022: Dieses Mal sehr freundlich bedient worden. Allerdings war eine Mitarbeiterin im Geschäft, die doch sehr gestresst wirkte. Tipp: Ein kleines Lächeln hebt manchmal die Stimmung.😉
    2 people found this review helpful 👍

  • 3/5 Tanja S. 2 years ago on Google
    (Translated by Google) Shop very bred for sales. Too bad. Bremen is miles away from the ambience in Lingen in terms of the local atmosphere. Products are absolutely great. (Original) Sehr auf Umsatz gezüchteter Laden. Schade. Bremen ist Meilenweit von dem Ambiente in Lingen entfernt, was die Atmosphäre vor Ort betrifft. Produkte sind absolut toll.
    2 people found this review helpful 👍

  • 5/5 Willem S. 1 year ago on Google • 520 reviews
    Expensive but delicious. No matter where you find rituals, the shops are the same. So it's easy to find what you need. Too bad they still use aluminum in theirs and that ruins your clothes. Will rituals soon come with more nature-friendly products and variants?

  • 5/5 Yvi G. 5 years ago on Google
    (Translated by Google) Great service and top staff. (Original) Super Service und Top Mitarbeiter.
    1 person found this review helpful 👍

  • 5/5 Annette B. 4 months ago on Google • 152 reviews
    The home perfume is simply great. I have been using Green Cardamom for 6 years and am very satisfied with it. One spray in every room and it smells all day long.

  • 5/5 Helene X. 1 year ago on Google
    (Translated by Google) It was worth driving from Bremerhaven to Bremen. Super staff, good advice and the best thing was the middle-aged lady (probably from southern Germany). Have found everything, left the store happy. We will come back, no question... (Original) Es hat sich gelohnt von Bremerhaven nach Bremen zu fahren. Super Personal, gute Beratung und am besten war die Dame mittleren Alters (vermutlich südlanderin). Haben alles gefunden, sind glücklich aus dem Laden. Wir kommen wieder keine Frage...

  • 1/5 Sama M. 1 year ago on Google
    (Translated by Google) I am very satisfied with the products and also with the service from Rituals in other branches. I have never seen such a rude saleswoman as in this branch. Snooty answers and at the checkout I just asked if you can choose what you get as a gift (I know it from other branches). Her answer was: I shouldn't be so ungrateful and be happy that you get something! (Original) Ich bin sehr zufrieden mit den Produkten und auch sonst mit dem Service von Rituals in anderen Filialen. Noch nie habe ich so eine unfreundliche Verkäuferin gesehen wie in dieser Filiale. Patzige Antworten und an der Kasse habe habe ich nur gefragt, ob man sich aussuchen kann was man als Geschenk bekommt(kenne es von anderen Filialen so). Ihre antwort war darauf: ich soll nicht so undankbar sein und froh sein, dass man was bekommt!

  • 5/5 Nadine R. 1 year ago on Google
    (Translated by Google) Was very satisfied! Friendly attentive! (Original) War sehr zufrieden! Freundlich aufmerksam!

  • 5/5 Jannis S. 1 year ago on Google
    (Translated by Google) Truly the best Rituals store we've been to (and we've been to quite a few!). Great selection of products and the saleswomen present were super friendly and gave us very good advice without being intrusive. We absolutely recommend this store! (Original) Wirklich der beste Rituals-Store, in dem wir bisher waren (und wir waren bereits in einigen!). Tolle Auswahl an Produkten und die anwesenden Verkäuferinnen waren super freundlich und haben uns sehr gut beraten ohne aufdringlich zu sein. Wir können diesen Store absolut empfehlen!

  • 1/5 Hanha L. 6 months ago on Google • 1 review
    Horrible staff, treat you like dirt, throw you out of the store for no reason after you've used the tester, insult you when you ask questions, I won't be using this shop again, terrible.
    2 people found this review helpful 👍

  • 1/5 Ryabko M. 6 months ago on Google • 1 review
    terrible staff. The cheeky saleswoman, who was rude to everyone, just threw her out of the store because she doesn't know her way around the product range.
    2 people found this review helpful 👍

  • 1/5 Никита �. 6 months ago on Google • 1 review
    Horrible personal.
    2 people found this review helpful 👍

  • 1/5 Юлiя �. 6 months ago on Google • 1 review
    rude staff
    2 people found this review helpful 👍

  • 1/5 Anna Z. 1 year ago on Google • 1 review
    Worth customer service ever:(
    1 person found this review helpful 👍

  • 1/5 S. S. 4 months ago on Google • 2 reviews
    The southern lady, with a bright lipstick color, around 35-40 years old, brown hair, was extremely rude and insulting towards us. She didn't want to advise us at all and barely paid any attention to us. When asked a simple question, the lady was extremely confused about me and my mother. I am extremely shocked by such behavior. You would have to report something like this to the consumer advice center. This goes too far!

  • 5/5 zara Y. 4 months ago on Google • 1 review
    Very friendly service and helpful advice. The slightly smaller employee was very accommodating and was able to help me with my selection. Thank you!


Call +49 421 24427210 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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