1/5 Rich K. 4 months ago on Google • 24 reviews
Never
Again!!
Peter
Pane?
More
like
Peter
PAIN.
I
had
ordered
food
for
take
away
(order
#
23787364
/
10th
Nov.)
and
arrived
at
20.25
for
pick
up
as
required.
Upon
arrival,
the
waitress
appeared
stressed
and
out
of
her
mind
..
After
a
few
minutes,
she
approached
me
and
asked
for
my
details.
I
happily
advised
that
I'm
here
for
pickup
and
gave
her
my
order
number.
She
then
confidently
claimed
"its
just
being
finalised!"
The
only
problem
with
this
statement
was
that
nothing
was
being
finalised.
I
waited
nearly
1
hr
before
I
could
finally
pick
up
my
order
(which
was
paid
in
advance).
The
waitress
who
served
me
continued
to
serve
others
in
the
restaurant
whilst
going
to
and
from
the
kitchen
..
passing
me
every
single
time
..
yet
did
not
once
apologise
nor
ask
the
kitchen
for
my
order.
Other
service
personnel
also
could
see
that
I
had
been
waiting
forever
yet
also
did
nothing.
Only
1
guy
..
thankfully
..
noticed
that
I
had
been
waiting
and
only
this
1
guy
actually
did
something
to
address
the
situation.
Without
him,
I'm
sure
I'd
still
be
at
the
entrance
of
the
restaurant
waiting
for
my
order.
Absolutely
shameful
service
(with
the
exception
of
one
guy)
and
a
restaurant
that
ill
never
again
visit.
To
pay
full
price
and
experience
this
service
is
utterly
disgusting.
//
UPDATE
//
Just
received
the
comment
below
asking
to
send
more
details
to
the
team.
ALL
the
details
are
above!!!
Plus
I
didn't
write
anything
about
getting
the
wrong
order
..
I
wrote
about
receiving
shameful
service
and
waiting
1
hr
before
receiving
my
order!!
Even
the
complaints
team
aren't
able
to
sevice
their
customers...
1 person found this review helpful 👍