1/5 John Ray “jhai” F. 6 months ago on Google
What
a
weird
experience
(1
out
of
5).
Today,
we
went
to
Waltermart
Calicanto
for
our
usual
quincena
basic
grocery.
All
went
well
except
for
when
we
are
at
the
cashier
to
pay
for
our
goods.
Typical
scenario
at
the
cashier,
the
attendant
ask
for
our
SMAC
and
we
hand
over
our
phone
to
show
my
SMAC
app
where
my
QR
Code
and
Card
number
is
visible
(we’re
bot
sure
if
we
have
our
SMAC
card
with
us
at
that
time).
The
attendant
call
for
assistance
for
the
on-site
manager
or
supervisor
(maybe?),
shouting
“Ma’am,
pa-manual”
(Please,
take
note
on
this).)
But
then
unfortunately,
“We
don’t
do
manual
po.”,
the
manager/supervisor
told
us.
I
then
explained
that
that
was
the
usual
thing
that
happen
when
we
forgot
our
SMAC,
in
addition,
we
told
them
that
earlier
we
use
the
same
method
on
the
Waltermart
Department
Store,
on
the
same
building,
of
the
Waltermart
branch.
But
then,
we
receive
an
explaination
that
“iba
po
kasi
kami”
(context
of
what
I
understood).
We
then
opt
to
let
the
transaction
without
SMAC.
Two
item
scanned
later,
we
found
our
SMAC
in
between
our
cash
bills.
We
immediately
handed
the
card
to
the
cashier
but
then,
too
late
na
daw
and
that
we
should
pay
for
the
first
2
scanned
items
muna,
then
next
transaction
na
yung
remaining
items.
We
ask
if
we
can
“pa-cancel
muna
yung
mga
item”
then
re
scan?
But
to
no
avail,
di
daw
pwede
pa-scan.
Because
it
was
too
late
na
daw,
we
opt
na
lang
sa
sinabi
ni
ate.
It
was
weird
lang
that
there
was
a
default
shout
na
“Ma’am,
pa
manual
po”
but
then
they
don’t
do
manual
na.
Siguro
hindi
lang
nakapag
brief
that
morning
or
if
matagal
na
yung
policy
change,
hindi
aware
si
ma’am
cashier
or
hindi
pa
nakakapag
brief
for
the
said
policy
change.
But
pwede
i-manual
yung
gift
check
worth
20k,
in
another
story
na
lang
siguro,
matagal
tagal
ding
kwento
yun.
Hindi
ko
rin
alam
yung
“di
pwede
pa-cancel”
since
naka-cancel
naman
nila
pag
kulang
pera
or
change
ng
mind
nung
buyer,
from
my
previous
experiences.
Anyway,
sobrang
weird
lang
or
unusual
nung
process
kanina.
Sorry
po
sa
mga
kasunod
ko
sa
pila.
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