1/5 steelman58 7 months ago on Google
We’ve
been
to
Tamago
a
few
times
in
the
past
and
the
food
and
service
were
reasonable.
Today
we
went
with
another
couple
for
lunch.
The
service
was
terrible.
It
took
more
than
90
minutes
to
get
our
orders
-
there
was
only
one
other
couple
in
the
restaurant.
We
found
out
after
asking
why
the
orders
were
taking
so
long
that
they
didn’t
have
enough
rice
(they
had
to
get
some
somewhere
nearby).
What
restaurant
serves
rice
as
a
main
item
runs
out
of
rice?
After
getting
our
orders
(bento
boxes)
the
rice
was
found
to
be
half-cooked
(hard).
The
tempura
dipping
sauce
did
not
arrive
with
our
orders.
In
fact
we
had
ask
repeatedly
for
it.
We
also
didn’t
receive
the
included
miso
soup
nor
the
non-alcoholic
drinks
but
didn’t
bring
it
up
as
the
server
seemed
incapable
of
getting
anything
done
in
a
reasonable
period
of
time.
No
compensation
or
freebie
was
offered
during
our
long
wait.
We
ordered
take-out
tuna
sushi
as
well.
When
we
brought
it
home
the
tuna
was
tasteless
and
tough
and
wasn’t
worth
eating.
Our
disappointing
visit
to
Tamago
doesn’t
fall
just
on
the
shoulders
of
the
server
but
also
on
the
cook,
and
perhaps,
most
importantly,
the
restaurant’s
management.
Poor,
or
non-existent
training
of
staff
is
often
the
root
cause
of
disappointing
service
and
I
think
this
was
a
good
example
of
management
being
asleep
at
the
wheel.
Would
we
come
again?
No.
Would
we
recommend
this
restaurant
to
our
friends?
No.
Thankfully,
there
are
other
Japanese
restaurants
in
the
Lipa
area,
such
as
Ichirosan,
where
we
can
bring
our
business.
It’s
too
bad
we
had
such
a
bad
experience
at
Tamago,
as
we
liked
our
previous
visits.
