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Frequently mentioned in reviews: room (17) beach (16) good (15) pool (14) service (14) clean (13) resort (12) great (11) staff (10) nice (10)
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  • 4/5 anna b. 2 years ago on Google
    We walked the expanse of the beach and the neighboring area. The sand wasn’t so fine but it doesn’t hurt. At the shore, 3-5meters into the water, it was easily over 4 feet deep. The pool was okay. The rooms are clean and spacious. Service was good. Buffet options weren’t really disappointing but surely the taste can be improved. The kids loved their club sandwiches.
    5 people found this review helpful 👍

  • 1/5 Romelyn P. 1 year ago on Google
    Please give your staff customer service training. Your staff name JOSEPH he don’t know how to treat the customers. We have paid for 2 nights and foods. The reception give us coupons for the adults only and when we are in the foods section this JOSEPH refused to give foods for our kids which we paid and he asked for the age. Kindly teach him how to treat the customers because this is our first visit in your hotel but unfortunately we are not happy because the way he treated.
    4 people found this review helpful 👍

  • 4/5 Sherline C. 8 months ago on Google
    Great place for a family vacation. The beach is a white sand and the water is clear, you can even see fish swimming on your feet. Clean and wide swimming pools. The food taste is average. We got deluxe room 204, it's wide enough for 4 to 5 persons but we couldn't lock the sliding glass door in the balcony. Water accumulates in the cr because of poor drainage system. Better to avoid this room. They also have a poor customer service. Difficult to inquire and make reservation because no one is responding to their messenger, email, calls on telephone and cellphones. Their service would be better if they can establish their own website for FAQ, reservation, customer concerns and etc.
    2 people found this review helpful 👍

  • 4/5 Len A. 2 years ago on Google
    Rooms are really clean and spacious. Staff are all nice and kind. There are a lot of pools where kids can really enjoy. The beach area is also nice and there are those that offer other activities that you can do: banana boat, flying fish, snorkeling. There was even an event at the beachfront area during the time we were there. Wi-fi's strong too. Room price is quite expensive for a Batangas resort per night. Food price is also expensive especially that you don't have much options to choose from, the fact that is it a buffet style. I'm not sure how you can even go back and get more food since they get the food stubs at the start of the line, in case you want more food. There are mosquitoes even inside the room so it's better if you have mosquito repellent especially for the kids. Will I come back here? Probably. Although there's that possibility too that I may also check my other options first.
    2 people found this review helpful 👍

  • 4/5 JJ J. 2 years ago on Google
    The resort met my expectations. Good rooms, good service, friendly staff, but the food service was satisfactory in my opinion. I love the overall ambiance of the resort. Will come back again next time. By the way, our family spent 2D 1N there last Oct 2021
    2 people found this review helpful 👍

  • 3/5 Rafael M. 1 year ago on Google
    Rooms were clean, pool and beach front were beautiful. Honestly, the food was ok but for me the price was not worth it, even if the food is buffet style it should be cooked properly, I think it was too salty and some dishes were not cooked properly. You can cook it in half-portions para mas controlled ang lasa. Also, some visitors were smoking near the pool kahit may children, management should be clear if smoking or no smoking.
    2 people found this review helpful 👍

  • 5/5 Keith B. 1 year ago on Google
    Very nice pools and cool beach. The sand on the beach is not fine grain, but it was not rocky. It was a good beach. The restaurant was good.
    2 people found this review helpful 👍

  • 5/5 Johnathan G. 7 months ago on Google
    The beach waves were rocky, But were fun to take on, The pools were fun, It did rain in our stay but I hope it doesn't for you, We didn't get rooms, But it looks good, Service is good, Food was excellent, Recommend the spaghetti, Sweet and the taste of Filipino Culture in your mouth, Recommend staying here.
    1 person found this review helpful 👍

  • 2/5 Wendy Y. 6 months ago on Google
    The staff were friendly and accomodating. The choices of food and taste is okay. We enjoyed swimming on the beach and on the pool. However we were disappointed with our room, the internet is not working. The aircon is insufficient to cold the room and there's no room available when we complain, we just have to settle with an electric fan. Lastly the bathroom was moldy.
    1 person found this review helpful 👍

  • 3/5 AC C. 1 year ago on Google
    One of the better resorts sa Laiya, with nice pools for diff. ages, beach front, mini bar. The only Downside was the mandatory buffet for guests including kids, when we went there it was 1500 per adult/3 meals, and kids na konte lang naman kumain 800 i think even for the small ones. I understand that it's business as usual. But if the mgmt. wants to give an overall great experience, you may need to consider those guests who doesn't want to avail the buffet w/c you make mandatory. Some just wants light meals, ala carte. Or you can also have accomodation package w/ free plated breakfast, the usual. Booked under: Ariel Colle, if you want to validate our stay from your system.
    1 person found this review helpful 👍

  • 5/5 Jed M. 1 year ago on Google
    Another way to be relaxed! Great cozy place in the heart of Batangas! I’m loving the vibe of this place, a bit pricey but yeah for the price of relaxation. A lot of water activities too! Best time to go is morning while the scorching hot sun doesn’t peak yet!
    1 person found this review helpful 👍

  • 5/5 Rhea di O. 1 year ago on Google
    We had a wonderful stay! The staff was very accommodating even our early check in at noon. The place was clean, Laiya beach was beautiful with swimming fish even by the shore. There was a lot of water activities to do. The only disappointment was that we couldn't extend our stay due to our flight back to LA.
    1 person found this review helpful 👍

  • 5/5 Tessa L. 1 year ago on Google
    Beautiful white sand beach! Professional staff! Good food! Cons- food buffet is controlled, you can't have 2nd servings, room is expensive for 2 pax
    1 person found this review helpful 👍

  • 4/5 Pan G. 1 year ago on Google
    Before halloween,.. The resort is pretty, frontdesk was nice. We stay in suite room because deluxe room is small for us. It can accommodate 6 people though but it feels too narrow. The suite room was more spacious, toilet living room and balcony.I was just hoping that there is a brighter light inside. The place for playing billiard,pingpong and other activities are not well maintained, maybe they are still busy preparing for Halloween to fix the area. There are also water activities outside their premises, we enjoy that the most.

  • 3/5 The Glass M. 2 years ago on Google
    Good place, had a nice stay. However, the rooms aren't the cleanest, but it worked enough. Had a little trouble with mosquitoes in rooms, but all is fine, didn't get bitten or anything like that. Pools are okay i guess, measurments aren't accurate either. The pools are sometimes "5ft" but it starts off at around a slightly deeper depth. Its alright though, cause technically speaking, its still around 5 feet. The table tennis and pool tables that we were told to us are actually never maintained anymore and not in use, which kinda got my hopes up, and we kinda just wasted our time going there. Food seems decent enough since there's always a new variety served everyday. Internet however is a mixed bag I'd say. Sometimes it's decent, sometimes it's bad. But it's understandable since the signal isn't the most stable thing after all, even my data couldn't get a good connection for long. Overall, I'd say my experience could've been better. If you want a fun and relaxing vacation without going too far off, this is a good option to go for.

  • 1/5 blaze 2 years ago on Google
    Terrible customer service. Food is bad.

  • 4/5 Kneth S. 1 year ago on Google
    Customer service was great! Good tasting food! Rooms are clean and spacious. The resort is a bit pricey, but with excellent customer service, it was worth it. There is a part of the resort which is under renovation but is not much noticeable. The pools are clean and huge. Even if it was far, it was worth the trip. Huge clean room with complimentary soaps, shampoos and toothbrush. Water heater with coffee packs at complimentary water.

  • 5/5 Herly Joy Camille T. 1 year ago on Google
    Very accommodating staff, the pool is very clean and not riddled with chlorine ambiance is nice and peaceful. The beach is very clean and clear you don't have to worry about stepping on corals or urchins and it doesn't feel slimy. The food is also nice and very tasteful

  • 1/5 Desky S. 8 months ago on Google
    Ceiling fan was out of order - I was told it was "decoration". Ice for drinking was unsanitary - scoop was on the ice. Frequent brownouts. Dated music that was played over 60 dB regularly - no conversation possible without shouting. Just go to the neighboring resorts. They're better and worth your money.

  • 5/5 Roy Joven B. 11 months ago on Google
    We spend a weekend with the family in this resort. Located in the heart of Laiya as regarded as one of the well-known and premier resorts around. Crew had great customer service. Buffet food tasted good as well. The greatest selling point here is the infinity pool which provided an awesome view. Have fun and relax at the same time in this resort! You get the value for your money! Taste: 4/5, Service: 5/5, Cleanliness: 5/5, Affordability: 3/5, Ambience: 5/5.

  • 5/5 Adrien B. 11 months ago on Google
    The suite was awesome! It was spacious, clean, with extra beds and pillows, bathroom utilities were complete and there was enough for everyone. The buffet food was also good. Not a fan of a couple of dishes but they weren’t bad - just my personal preference. The pools and the sea are clean. Overall comfortable and enjoyable stay and we got our money’s worth! Will definitely recommend to friends!

  • 5/5 Alan K. 1 year ago on Google
    We had a wonderful day here. My wife and I both enjoyed the experience a lot. We arrived just as lunch was being served and wow, lunch was amazing with a great choice from the buffet. We then enjoyed time on the beach, in the crystal clear water and in the many pools including the infinity pool. The customer service was first class and everyone we encountered was so friendly. We had a snack spaghetti meal at 3 which was delicious. All in all, a great day was had and the price we paid was very reasonable. Perhaps one thing to improve on are the toilets and changing facilities. We will come back here when we are next in the Philippines. Well done to everyone. 🙏🙏🙏

  • 5/5 Jay V. 8 months ago on Google
    Food is Good... Room is Good... Staff are very accommodating and helpful.. the pool good but too much in chlorine.. tornado and flying fish water rides also good and fun.. though the Beach is not that favor for relaxing swim.. the sand also is not soft can easy scratch or cut your skin elbows and knees and toes easy to scratch or cut your skin

  • 5/5 NATHAN R. 2 years ago on Google
    Very nice place

  • 3/5 maria s. 1 year ago on Google
    The infinity pool plus the beach was one of the best, always maintained and clean. Parang ayaw na namin umahon sa tubig. However, the site itself needs continous Improvement. We could clearly see that the renos are going on during our stay (Jan 8 to 10) and we hope that's the start of reviving the facility. We were assisted to room 203 upon checking in and I cant believe they let guests in there. The air conditioner was lopsided, does not have any cover and was leaking quite a good amount of water beside the bed. The ceiling was moldy. Who would want to rest during their stay staring at the moldy ceiling before sleeping? We were transferred to 201 which was waaaaay better. Please please please, mark down your unsuitable rooms and do not let guests in those rooms unless you want bad reviews. To the manangement: Please pay attention to details and cleanliness. There are so many areas that are easy to clean but were not given any attention at all (maalikabok at may ipot na balustre, dusty fake flowers sa dining tables, bukbok sa mga tables at chairs, shower heads beside the pool na puno ng algae). You would need an outsider looking in to improve the place.

  • 3/5 Diogy 1 year ago on Google
    ‼️I hope management can read this. This is for betterment of your business‼️ Overall: ⭐️⭐️⭐️ The place has an amazing view of the ocean. Good for relaxation. Food is not on standard. Management should really look into it. Room: 🧖‍♀️🧖‍♂️ The room the we got is near the pool. It got 4 beds, suitable for big family. The AC is well-maintained and can make the room cool Service: 🛎🛎 Just a normal service. Nothing extravagant like other resorts. I'm talking about (1) carrying customers' luggages to the room, (2) giving welcome drinks, and (3) the constant greetings from the crew. All those are not present. Well, probably some does in a shy manner. But if you really like your guests to feel welcome, greet them like you mean it, like you want to talk and engage with them. Food: 🍛🍲🥞🥘🦐🍝 They serve lunch buffet and snacks as part of the package. When we visited, there was rice, adobong pusit, kare-kare and some other dishes that I can't really tell what it was. Just to picture it out to readers of this review, the food are tasteless. In snack time (3pm), they serve carbonara with NO ADDED TOPPINGS. I'm talking about ham, parmesan cheese, and/or bacon. None of those exists, except the parmesan cheese where you can request for one. So the carbonara is just plain white spaghetti. The sauce is not even cremy. ‼️Management, pls look into it. Hire a real chef with a good sense of taste. Fire your current head chef 'coz i think he's not doing his job. Sorry to say.‼️ (Here are some photos including aerial shots)

  • 5/5 Kael V. 3 years ago on Google
    Love this place, highly recommended for groupies and team buildings

  • 1/5 John David G. 3 years ago on Google
    Suspended na business permit nito. Repetitive health protocol violator. hahahaha

  • 5/5 Rodolfo Cagsawa J. 1 year ago on Google
    the food was great...service was awesome...very accomodating staffs

  • 3/5 Mark D. 1 year ago on Google
    Room: looks dated Service: staff were friendly and accommodating Food: buffet style, taste: okay Pool: adequate size Beach: sand color is beige to light brown, minimal stones present

  • 4/5 Alex T. 1 year ago on Google
    This resort provides a pleasant haven after a long 4 hr drive from Metro Manila. It has a nice ambience with exotic plants and spacious dining rooms. They have lots of personnel to assist you. Pools are satisfactorily maintained. Food and service are above par. We had the most pleasant surprise of having unlimited supply (or so it seems) of buko fruit salad during dinner and exotic blue marlin kilawin during lunch! compliments to the chefs!

  • 4/5 Lilibeth A. 1 year ago on Google
    Beach and pool are Relaxing, however other amenities are not so well maintained like the shower area... Entrance and food is a little pricey also for a day visit... But yeah, the view is great!

  • 5/5 Adrian M. 4 years ago on Google
    The ambiance and the beach is great for family. They have a lot of room offered and also the pool is big and adequate for photo op.

  • 5/5 Ariel M. 1 year ago on Google
    amazing and beautiful also good experience lovely. crew and staff very accommodating.

  • 5/5 apollo v. 1 year ago on Google
    Great place for vacation... The staff are very Accomodating and delicous foods they served... Thank you for the fabulous experiance...

  • 5/5 Jenelle D. 1 year ago on Google
    great experience it's my second time in this resort and same fun, they upgrading.

  • 1/5 Marlon M. 3 years ago on Google
    Sad to say did not follow COVID and GCQ guidelines.

  • 4/5 Jun M. B. 1 year ago on Google
    Friendly and accomodating staffs. Clean resort. Worth recommending.

  • 5/5 Rennel De J. 1 year ago on Google
    Great place, great service and very approachable resort manager. Highly recommended👍

  • 5/5 Michael R. 5 years ago on Google
    We loved the place. Super affordable for a day tour for only 975 pesos, you can enjoy buffet lunch and heavy pm snacks. So tranquil and very relaxing. We enjoyed every spot! This place is really really really great! We will definitely come back here.


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