Health Club For Her image

Health Club For Her

Gym

😠 EXTREMELY RUDE RECEPTION STAFF !!!!! Im new to the gym as is my friend. We made a mistake and responce from the reception women (yesterday afternoon 2pm. Hopefully the owner takes note) was totally unacceptable. She shouted at us in an aggressive manner pointing her finger in our faces. Even when i... People often mention staff, classes, recommend, equipment, happy, helpful, friendly, work, ladies, lovely,


Address

Alexandra Mills, Alexandra Rd, Batley WF17 6JA, United Kingdom

Website

healthclubgyms.co.uk

Contact

+44 1924 792057

Rating on Google Maps

4.40 (139 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6:30 AM to 10 PM
  • Friday: 6:30 AM to 10 PM
  • Saturday: 8 AM to 5 PM
  • Sunday: 8 AM to 5 PM
  • Monday: 6:30 AM to 10 PM
  • Tuesday: 6:30 AM to 10 PM
  • Wednesday: 6:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: staff (19) classes (16) recommend (10) equipment (10) happy (9) helpful (9) friendly (8) work (7) ladies (7) lovely (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 me El M. 7 months ago on Google
    EXTREMELY RUDE RECEPTION STAFF !!!!! Im new to the gym as is my friend. We made a mistake and responce from the reception women (yesterday afternoon 2pm. Hopefully the owner takes note) was totally unacceptable. She shouted at us in an aggressive manner pointing her finger in our faces. Even when i asked her to stop and speak to us in a professional manner she continued. At any other Gym you would be sacked speaking to customers that way. I appreciate there must be rules and I'm very happy to follow them (once i know them) This is a customer facing job and proper training and feedback should be given to staff. It was like someone picking a fight with me in a pub car park. (No joke). No respect for paying customers. Its really put us off going again. Which is a shame as I've been enjoying it so far but the way the reception staff conducted herself while in work was totally unacceptable and like nothing I've experienced in any other environment. Honestly I can't express enough how out of proportion and tone her response was. If this was my business i would not want someone with this attitude and approach dealing with my customers. There is a way to put information across and this definitely is not it.
    8 people found this review helpful 👍

  • 1/5 Sarah 2 years ago on Google
    Sadly they don’t have a refund policy, I was charged continuously even when I had requested to freeze my account, they then sent a apology email and then said sorry we cannot refund the money you will have to leave it for the following month, never got the refund only used the gym for 3 months and ended up paying for 6 months. Since I requested the refund I have been blocked 🤷‍♀️ Terrible service the so called boss doesn’t have the guts to tell she is the one in charge just came up with different stories so she doesn’t have to give me my refund. I would never recommend them and save yourself the money and go to JD gym much better service , £10 for the first month and then only £19.99 they have everything for ladies only. Thank god I gave them a try really happy.
    7 people found this review helpful 👍

  • 1/5 Maryam K. 10 months ago on Google
    You'll notice most of the good reviews are several years old from when this place first opened and actually made some effort to satisfy paying members. None of the equipment has been maintained in years leading to regular machine breakages which are then never fixed or you wait at least 2 months for a temporary fix which ends with the machine breaking again. They have a "deadlifting rack" with no proper deadlifting plates, squat racks on soft rubber floors, giving a lot of foot instability, limited benches for free weights, one cable machine with snapped cables and the other with so much friction on the pulleys it is very uncomfortable to use. Staff don't have much fitness knowledge either. Owners are actually quite immoral for charging such high prices and giving next to nothing in return. Despite having units installed for temperature control, in last years summer heatwave they would not put the ac on, letting people work out in absurdly hot temperatures. This winter just gone they wouldn't regulate the temperature either so the studio rooms were about the same negative temperature as outside. They've gone so far as to put locks over the temperature control panels so no one can try and adjust it themselves. They also say you can't refill your water from the changing room taps which one of the PTs admitted is a tactic for you to buy water bottles at reception. I was a member here for years but the way it's deteriorated forced me to leave. They only wish to make money from women who prefer not to go to mixed gyms, there is no health or fitness focus here.
    6 people found this review helpful 👍

  • 5/5 Genny W. 1 year ago on Google
    Initially just joined the gym for the treadmill on last winter because it was too cold to run outside, but turned out I really enjoyed the fitness classes as well. Great gym, all areas including the machines are always clean. Have lots of fitness classes with good instructors. Spa is really nice too and staff are always helpful. Overall very happy and deffo recommend this gym!
    3 people found this review helpful 👍

  • 1/5 Amreen Y. 1 year ago on Google
    Very dissatisfied with this gym service as this is the 3rd time the gym has not been opened on time, meant to be open at 6.30am but due to staff members not turning up on time this gym opened well after 7am instead. Pathetic service as every one of us have commitments hence why we want to go early morning! To make it worse the lady did not agree to a refund after it is their mistake! Not happy at all will look into joining another gym soon.
    3 people found this review helpful 👍

  • 1/5 Ikra P. 1 year ago on Google
    Very disappointed with the service of this place, I wasted a journey to the gym as the employees did not turn up to open the gym. Not happy as this has happened 3 times and when I spoke to the employee she was not helpful at all.
    3 people found this review helpful 👍

  • 5/5 Amera S. 3 years ago on Google
    Amazing Gym! I've been going to this gym since it first opened, and I can say It's a brilliant gym with loads of equipment’s and machines. I feel so comfortable walking to the gym and doing my own things without people watching you. The gym offers a wide range of classes to choose from throughout the day for everyone’s need and I can definitely say that I enjoy joining them as it’s another way of working out in a fun environment with friendly pt’s . All the staff and personal trainers are very friendly and helpful. I would highly recommend to anyone who wants to join a Ladies only gym and I can guarantee that you won’t be disappointed. Keep up the good work health club for her!
    3 people found this review helpful 👍

  • 5/5 Sabbha 1 year ago on Google
    I joint this gym a while ago, I drive roughly 50 mins to come sometimes longer in traffic. It defiantly is worth it, I have searched high and low for a gym closer but nothing compares, it really is one of a kind. Has a Sauna, steam room, hydro pool & soo many amazing classes & all the gym equipment you can think of. Seema & Rehana’s classes are amazing they make it entertaining and before you know it your sweating buckets. I didn’t think I’d ever go gym alone always relied on friends or family to go with, but I feel at home here now. The staff are all lovely.
    2 people found this review helpful 👍

  • 4/5 Nad i. 1 year ago on Google
    Amazing gym, very spacious, clean and private. If you want ladies only space to work out comfortably, this is perfect for you. The staff are generally friendly but just one feedback, please don’t ask someone to put weights away as they’re about to use it or in between sets while changing weights. Feels like micro managing, ruins the flow of a workout. I’ll happily put it away once I’m done with them :)
    2 people found this review helpful 👍

  • 5/5 Qudsia 3 years ago on Google
    Excellent service, very friendly staff especially nags and Rikki, I've been to a couple of Gyms and this by far is clean and totally hygienic, comfortable and even has car parking facility. There are many different machines to use Excellent for a full body workout. Has spa like facilities, Hydro pool, sauna and steam room for that luxurious Spa Feel. If your some one who is searching for the perfect Gym look no further and get joining!
    2 people found this review helpful 👍

  • 5/5 Brix C. 3 years ago on Google
    Starting this gym has helped improve my confidence, the staff are amazing , rikki, nags , sofya and ammarah the most welcoming staff I have ever met. They are all very friendly always there to help whether you are stuck or have a question about how to use the gym equipment. Always smiling never had this experience in a gym like this before. Honestly the best all girls gym I have been to. Everyone should give it a go I love it.
    2 people found this review helpful 👍

  • 5/5 Amy L. 1 year ago on Google
    I love this gym, the reception staff are so helpful. I called and asked to take a look around and was given a full tour with lots of information and all my questions answered. Signed up on the day and haven't regretted it. Huge amount of machines, classes, weights. Always clean and the spa facilities are amazing. So pleased. Thank you to the team!
    2 people found this review helpful 👍

  • 5/5 Ruqi -. 1 year ago on Google
    Great gym, would deffo recommend! Friendly staff members, lots of machines and studio space to work out in. Strictly women only, no men allowed in the gym so great for people who prefer this when exercising. Off topic but my car battery died in the car park last night, it was pretty late and I wasn't sure what to do so went back into the gym to ask for help. They very kindly got someone to help me restart my car :) thank you!
    2 people found this review helpful 👍

  • 5/5 Monesha W. 3 years ago on Google
    Great Gym for ladies I remember how much didn’t like to train in a mixed gym. When I joined Healthclub for her I loved how much I could train and use so much equipment. Lovely staff and great vibes feels like family every single visit I highly recommend this gym to anyone!
    1 person found this review helpful 👍

  • 5/5 Chaela B. 1 year ago on Google
    This is the best gym I have been to in my life. They have the facilities and classes you need, clean and new equipment added regularly. Staff and PT’s are so helpful, funny and lovely. If I could take this place on my travels with me, I would. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Caroline W. 1 year ago on Google
    I joined here in Feb, the ladies are fantastic, the gym is lovely!!! Everything needed and more. I can only come occasionally due to my care role. When I do get chance I participate in the classes, the instructors are just brilliant. Kind, helpful and never make you feel uncomfortable. Highly recommend Health Club For Her.
    1 person found this review helpful 👍

  • 5/5 vortex x. 2 years ago on Google
    Absolutely amazing! Highly recommend this place. Friendly staff and great classes. Love it here!
    1 person found this review helpful 👍

  • 1/5 Ruru M. 2 years ago on Google
    It's a shame that the management ruin the idea of this business, the atmosphere is nice untill you start getting kicked off classes due to their app that they use and take no liability, ontop of this the way the manager speaks to you is not professional and blame gets put on the customer never on the business when in reality businesses do make mistakes and should rectify it and admit to it being shouted at by management due to their outdated system is not professional and Its all about money for them not customer satisfaction!
    1 person found this review helpful 👍

  • 5/5 abbie 9 months ago on Google
    I absolutely love this gym, I've never felt more comfortable working out! I'm still fairly new to going to the gym but health club for her made it easy for me to start. It's extremely inclusive, clean, friendly and has all the equipment needed for full body workouts id 10000% recommend!

  • 5/5 Aanaisah M. 1 year ago on Google
    Great atmosphere, brilliant staff and a wide range of equipment to use. Absolutely love the varied selection of classes and PT'S are amazing...always on hand for guidance.

  • 5/5 Megan L. 1 year ago on Google
    Lovely gym, fully equipped with Sauna and hydro pool. The staff are lovely.

  • 5/5 Nicole S. 2 years ago on Google
    Lovely stress free place love coming hear

  • 5/5 Zena J. 2 years ago on Google
    All of the staff are always so welcoming, friendly and helpful! The gym also has many great facilities and a range of different classes that cater to everybody's different tastes and time schedules. My favourite is definitely Zumba or Spinning class! 100% recommend :)

  • 5/5 Shabana A. 3 years ago on Google
    Great gym, lovely staff. Love coming here as there are a wide range of classes available. Everything under one roof so can’t go wrong.

  • 5/5 S O. 8 months ago on Google
    This gym came recommended as I wanted to try an all-female space and I’ve never felt so comfortable or happy in a gym before. There’s a huge range of equipment, great layout, a wide range of classes that run late for those who want to fit them around work. The ladies on reception are lovely and so helpful and you’re given freedom to use the class studio when it’s empty. The PT’s are extremely knowledgable and the spa is well worth opting in for. The membership price is very competitive as well, considering all that the gym has to offer. I really wish I’d joined years ago instead of wasting time and money on awful gym experiences in the past

  • 5/5 Melanie M. 2 years ago on Google
    Best ladies gym Eva lots of choice of equipment helpful and friendly staff good choice of classes if u wanna book u can download an app to do this on ya phone , hyrdrotherapy pool looks fab , lovely people who attend nice atmosphere

  • 2/5 Fatima E. 5 months ago on Google
    I am happy with classes ,machine ,but not happy about safety to be honest the hot tub dirty and dosnt make you feel comfortable when you see dirt around you and even steam room.stuff need to work seriously about the hygiene. Alot of ladies was complaining in sona about this . If they didn't take complain seriously the gona lose alot of customers.we puy money to be 100%happy that what we deserve.


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