I’ve been a member at long farm for over 3 years and have loved the service I receive there! My dad came in town this last week and was dealing with back pain and got his first massage there and met me just say he couldn’t be happier the front desk and therapist made his experience great all the way through and he said Denise has magic hands! Thanks long farm for the great experience and helping my dad out on such short notice

My first time at the Airline location, but Tia was amazing! So thorough and great energy. I will definitely be back and request her. Great job!

This location requires everyone wear a mask. I didn’t think it would be a big deal until time to turn over and put my face in the hole. I literally couldn’t breathe and had to hold my head up to get air. I was so dizzy when I left that I ran face first into the door. The front desk girls thought it was pretty funny. So, then I was sent a survey. I answered the survey honestly and indicated I did not want to be contacted by management. What did management do? They contacted me and told me they were following CDC guidelines for COVID. When I challenged Erica on her response, and sent a copy of CDC guidelines, she then stated that she polled her staff and that is what they wanted and not so much to do with CDC guidelines. Shannon, the massage therapist, was the only ray of light in this establishment on this day.

Walked in on time for my 90 min d.t appt. The young front desk employee was pleasant to talk to. Then I waited... I could hear a lot of laughing and talking in the back. 15 minutes past my appt time she called me into the room, and asked a few question. I told the m.t that I had Essential oils on. I asked her if we could use the oil I brought and she said no. Fair enough. She started (hands on) 22 mins past my appt time and spent more time using hot towels that she once dropped on the floor, heated up, then re-used. We concluded 5 mins before the hour. I felt disrespected and unwelcome. 😒 In all fairness, I was charged the $105 introductory fee instead of the $170. I receive Chiropractic and Massage regularly, and this was the worst experience I have ever had.

Ripped off. Wife bought me gift certificates for a massage, but when I used them they charged me nearly full rate and said if I wasn’t a member then it’s a discount from the nonmember rate. Definitely moving on to find a better establishment that doesn’t rip off their customers.

Booked a massage for 1pm for our wedding anniversary. Showed up and they said they did not have our reservation in the system for the correct day. So that really put a damper on our anniversary - glad we got a babysitter for this.

I have been a customer here for over 4 years. When i actually come, I love my massage sessions.

Every time I go there it’s amazing! Have the best aestheticians, massage therapist, and management team!