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  • 1/5 Thiruppathy Kalyana S. 9 months ago on Google
    Recently I stayed in this hotel with a big group of my friends. Booked 4 hotel rooms. The staff were extremely rude. They will shout at you. Hospitality is horrible as they will charge you even if u check out 2 min late. They are money minded will find all the reasons to charge extra and make up stuff like the toilet mat is dirty, the cups are not washed, bedsheet dirty etc. and charge extra for everything. My room was Rm80 and they charged me Rm60 extra for so called dirty towels etc. the staff uses bad words to scold clients and are extremely rude. If u want to experience life on hell go ahead. The rooms are very dirty and dusty. The cleaners/hosuekeeping will scold u if you ask to clean your room, they also stole rm50 from my wallet.
    4 people found this review helpful ๐Ÿ‘

  • 2/5 video e. 1 year ago on Google
    The stuff is very nice. Location is good so many places to shop and eat. room not bad the mini fridge is not working television not much channel to watch. It shouldn't call B & S boutique hotel and cafes yes there's a cafe but it's not open housekeeping not that great just the housekeeping person is not that polite at all . Overall I rate this 2.5 out of 10
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Cumi A. 7 months ago on Google
    Hi B&S Boutique Hotel. Lets Hear my experience staying at your Hotel to improve your Quality. If you can see i rate for your service 1 star is because the rude action of your lady staff with glasses at the Receptionist counter . I Pay For Your Service and Should You show your rude action to me? When i check Out your lady staff start to show her bad quality. She ask me to put all my things include my grocery food down chair is just because i ask her to wait, while i take some lunch for my 8y kid (with arrogant voice) it hurt my heart๐Ÿฅบ. Also check out me and my kid without smile, bad impression and hard voice without saying thanks for come again. Her expression can see no good, even you wear mask we all know if you are happy to server cust or no with ur body language. However, i pay for 3 night and the Another Man with the sunglases welcome me and kid very nice! He concern about customer. He welcome me and kid (kid friendly) at first night i reach like my home. Im so happy with this good man Staff๐Ÿ™‚keep he for us :) OverAll, your hotel very good (5 star) with clean area, the cleaning service is very friendly and nice to customer i give (5star), nice smell of hotel, beautiful interior. I like this environment hotel. Calm and quite. If i had to choice why i should pay more to stay at expensive hotel while this hotel can give u good experience? . But please to change the lady staff attitude. Because of her u can lose ur customer next time (me considering to think again if come if see this lady staff๐Ÿ˜ถ) . Please welcome us nicely. We pay for ur service. Btwy, u all should try this hotel. The hotel very nice interior. Thank you to owner hotel to give us good and nice room while we staying and sleep at ur hotel โค๏ธ
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Katherine L. 1 year ago on Google
    the aircon really cold but the staff really noisy especially the cleaners๏ผŒeverything in room is not really clean and some even having dusts๏ผŒthe water heater is not really hot
    1 person found this review helpful ๐Ÿ‘

  • 5/5 ronnuk p. 1 year ago on Google
    Good stay here. Nice environment.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ronny T M. 1 year ago on Google
    Nice place to stay for a night. Tq
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Ang Zi J. 1 year ago on Google
    Didn't have hot water shower. The condition of room abit worn but the room is clean and suggest to have a rack to keep the shoes.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Luqman M. 1 year ago on Google
    The place is kinda old school but talk about location..yes, right at town center, close to shopping mall, food centre and the central bus station. Surprisingly quiet at night, so..I had a decent night sleep. Plenty of parking space is a plys
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Filzah Y. 1 year ago on Google
    Had to stay 1 night here. Room is spacious. Booked queen bed. The downside was, the morning when I had to checked out, the lift was out of service due to heavy rain. Water coming through the roof from the back staircase and the hotel ground floor at reception area was literally flooded. Had to bring my own suitcase down the stairs with floor wet and all. The room was okay. The ambience was nice. Maybe the timing was wrong for me to stay there ๐Ÿ˜ฌ
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Syazwan I. 1 year ago on Google
    Very nice and cozy place for family to stay. Afforable. City area and close to old malay village
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Lionel T. 4 years ago on Google
    I usually stay at a 2 star hotel when I visit Batu Pahat but decided to stay here as i was attending a wedding held at the banquet hall here. When I first stepped into the room, I was quite pleased as the room was quite big and looked alright. Unfortunately, the experience went downhill from there on. 1. The toilet looked clean, but my wife found yellow dried urine stains under the toilet seat when she lifted it! 2. No fridge in the room 3. No kettle in the room 4. No iron in the room, but you are welcome to use the communal iron left on a desolate ironing board in the middle of the hallway Don't think this hotel deserves the 3-star hotel rating here on Maps. Probably the only good things were that the staff were good and friendly, the location was quite good, and parking was free.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Nezar A. 4 months ago on Google
    Everything is good and well prepared, i wished if there were fridges in th rooms. All in all, deserves 4.5 Thanks!
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Raymond C. 6 months ago on Google
    It is all good. Except toilet roll was almost finish and no apare in the room. Wifi was terrible. Might be deliberately throttled.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Abdul Hakeem P. 1 year ago on Google
    Cozy n good for family. I took queen deluxe. Nice corner room

  • 1/5 Puteri Rabiatul A. 10 months ago on Google
    I don't like the way the staff treats me and my family. The way she spoke was rude. The cleanliness of the hotel is quite ok. This is my first and last time here

  • 4/5 oceanboys 11 months ago on Google
    Good place to stay. Room are clean, tidy and spacious.

  • 3/5 Ismail Abd S. 1 year ago on Google
    not enough lighting for me.. maybe suit for couple to make love. LOL

  • 4/5 Lim I. 1 year ago on Google
    Overall was good, but the moment we step in to the hotel to check in, the malay lady staff's at the counter was rude and her attitude sucks. She don't even welcome us with a smile instead she was very unfriendly and talks rudely and impatiently. Bad customer service.

  • 3/5 Mana K. 2 years ago on Google
    The room was good, had good night sleep, but unsatisfied because there was no heater for the shower, only one socket switch for the whole family suite room (3pax) I booked and the TV was broken

  • 5/5 Nas K. 1 year ago on Google
    2nd time stay here..room quite nice, clean and comfortable..spacious parking..overall mantap!

  • 5/5 shahrul aini mohd s. 1 year ago on Google
    Spacious room. Very clean. Friendly staffs. May stay again to this hotel in future.

  • 2/5 Sornavalli R. 1 year ago on Google
    Because water heater was not working.... we stayed there for 2 days ..... after complaining also water heater not worked ..... very poor maintenance ๐Ÿ˜ข

  • 4/5 anwar s. 1 year ago on Google
    good room with affordable price

  • 2/5 Khairuddin S. 2 years ago on Google
    Check-in at this hotel...many parking space at the back of the hotel...book a two bedroom with free wifi...Got TV and a fridge with complimentary 3 bottles of mineral water...water heater and coffee/tea...unfortunately only one towel in the bathroom...

  • 5/5 HTMSD F. 4 years ago on Google
    This hotel room is so big! It's also worth the price so much. From the outside, it looked empty but I was pretty surprised to see that the room was so clean, big, and the breakfast was really good also. I would like to visit this hotel again when going to Batu Pahat.

  • 3/5 wee s. 4 years ago on Google
    stayed here for 2 nights, the Indian and Malay ladies in housekeeping were helpful and entertained all my request, however the man in the housekeeping department was very rude towards my friend and said no to all our request. kindly look into this matter as this may bring down your hotel reputation.

  • 3/5 Cece C. 5 years ago on Google
    Spacious room, cosy and big bed. But the staff was not that fast-respond when our room card was not working and we stood outside our room waiting for anyone to assist us get into our room again. We also experienced unexpected and reason-unknown blackout a few times the next morning and one of us was taking a shower at that time. This really annoyed us.

  • 3/5 Laura V. 4 years ago on Google
    The resto above will keep you awake until midnight as they move chairs around all the time... It seemed like a game. Hotel is in renovation so I except in short time that the rooms will be much nicer! They are very big and stay is super friendly!

  • 2/5 ANGELINE N. 2 years ago on Google
    Prime location, spacious room, but unfortunately the malay female lady who help me to check out on 15th july the attatitude very Rude. But I quite impressed with the very friendly attitude frm a young malay male who help me to check in on 14th july. Give him thumbs up

  • 4/5 Mugilan M. 2 years ago on Google
    Value for money. Clean, comfortable and bonus points for the friendly staffs


Call +60 10-801 5155 Open on Google Maps

Amenities


  • Hotel
    • โœ“ Free Wi-Fi
    • โœ“ Free parking
    • โœ“ Air-conditioned
    • โœ“ Kid-friendly
    • โœ“ Airport shuttle
    • โœ— Breakfast
    • โœ— Pool
    • โœ— Pet-friendly
    • โœ— Restaurant
    • โœ— Smoke-free

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