Featured Reviews


Frequently mentioned in reviews: room (19) hotel (16) clean (12) nice (9) towels (8) stay (7) staff (6)
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  • 1/5 Jeremy Y. 1 month ago on Google β€’ 21 reviews New
    Utterly bad experience. Rude and problematic staff. Smelly rooms. No housekeeping. Bad value for money.
    4 people found this review helpful πŸ‘

  • 1/5 Amos Y. 1 month ago on Google β€’ 12 reviews New
    Never stay in this hotel again. I booked 2 rooms for 2 nites. The rooms are dirty and smelly when i checked in. 1) Bedsheets stained and yellowish colour. 2) when came back the 1st day, rooms are never cleaned. My wife asked the front desk lady why room not been cleaned? She said we never informed and said they cannot clean because we did not request and just ignored us. How can this lady be so rude? 3) my wife asked for her name, she refused to say. 4) when we asked for new towels, she gave us 2 torn towels. Attached photo. There are too many things to complain i just cannot put them down here. The rude front desk lady on duty at 9.10 pm on feb 10, 1st day of CNY.
    3 people found this review helpful πŸ‘

  • 4/5 Louis C. 2 months ago on Google β€’ 157 reviews New
    The location of the hotel is ok. It is near to the biggest mall in Batu Pahat, about 550m away. Still need to drive there as the walking paths are not convenient. The staff are very pleasant from the Malay lady at the check-in counter and Justin in the dining restaurant, Moxie. He agreed to change the fried rice to a vegetarian one for my son. Really appreciate it. Fried rice was nice and the chrysanthemum tea was freshly made. The price is reasonable and comes with breakfast. The only issue is the room which has some damages to the wall and it is a bit crammed for three adults. And the internet speed sucks while in the room to the extent it was not working. But it was fast in the lobby and the restaurant. But overall, it’s a good hotel.
    1 person found this review helpful πŸ‘

  • 1/5 Adrienne F. 1 month ago on Google β€’ 34 reviews New
    Be prepared to clean your own room and also bring your own towels if you want to stay here πŸ˜‚.I was so disappointed when I came back to the hotel after being out the whole day to find that they didn't replace empty drinking water nor replace the towel .There's no place to hang wet towels, and neither do the hotel replace the dirty towel with clean ones. When I checked in, the room smelled, and the bedsheets were dirty. When I requested clean towels, they gave me torn towels. The receptionist was terribly rude.
    2 people found this review helpful πŸ‘

  • 1/5 Johannes Y. 1 month ago on Google β€’ 3 reviews New
    Do yourself a favour and avoid staying here. This hotel is a prime example of a bad stay. Room smells, zero sound proofing, linens definitely not changed, very unprofessional service. Location is far from town as well. Just Ew
    2 people found this review helpful πŸ‘

  • 4/5 Pelesit V. 1 year ago on Google
    spacious parking lot. there are good workers on duty at night
    1 person found this review helpful πŸ‘

  • 5/5 Infinix 4 months ago on Google
    The service is nice , the worker are nice and kind, I will recommend to stay at here.
    1 person found this review helpful πŸ‘

  • 1/5 N W. 1 year ago on Google
    Although reasonable priced, but the hygiene of this hotel is terrible. Suspect the pillow covers were not changed due to hair from previous occupant still sticking to the pillows. And another strand of hair stuck to the mirror. Bed sheet had stains all over. We requested room slippers as there were none, they told us the RAN OUT. A Joke.
    1 person found this review helpful πŸ‘

  • 4/5 Penny C. 7 years ago on Google
    Price was reasonable and clean. Parking space a lot . Such a nice hotel can be stay
    1 person found this review helpful πŸ‘

  • 5/5 Ferru L. 6 months ago on Google β€’ 40 reviews
    Private spacious parking with security, very near to BP mall and KPJ hospital. Was inform is a new hotel manage by Puzz Hospitality from JB City. Fully recommended to business traveller who love clean and quite rooms.

  • 5/5 Viashany 3 months ago on Google β€’ 5 reviews New
    Nice hotel.Worth the stay.Only that,they took quite long to clean the room and we couldnt check in earlier but I think thats okay..Other than that,its comfortable

  • 5/5 Pua Ze L. 2 years ago on Google
    Room is clean and the package came with breakfast. The male counter staff very friendly. Overall very good experience.

  • 3/5 Roy T. 5 years ago on Google
    At 1st when I enter the room, it was exactly how the previous customers left it. I complaint, they change another room for me, then everything's fine. But the wifi wasn't working.

  • 2/5 Evelyn W. 1 year ago on Google
    Easy to find packing, room consider clean but the service is so poor

  • 4/5 jebond 5. 1 year ago on Google
    Clean and smell good. Got breakfast too.

  • 5/5 ho A. 2 years ago on Google
    The room is clean. Reception is 24 hr open and their staff is so nice. Will definitely clme agn in future

  • 4/5 Ilamaran R. 6 years ago on Google
    Well built modern hotel with nice facilities and delicious food

  • 1/5 See Chai H. 3 months ago on Google New
    Room My bed with stain - sperms????

  • 5/5 lee kok h. 3 months ago on Google New
    ,nice bed

  • 5/5 Aditya Swanda U. 6 years ago on Google
    Budget hotel, nice room, comfort bed, nice simple breakfast.

  • 1/5 CH C. 3 years ago on Google
    Bad Condition, bathroom water flood & Low water pressure, and very Bad staff services, only know how to show long face, no smile at all - have to check out for other placed 😭😭😭😭😭

  • 1/5 WeeYang K. 4 years ago on Google
    The corridor and room were full of smell of cigarette, the smell is so bad that i needed to wear a mask to sleep, or else i would probably get pneumonia or worse lung cancer after one night of sleep. Don't know why anyone was allowed to smoke in the hotel, is it not against the law. there were stains on the wall, bed sheets, toilet bowl, as if there was no room keeping. How can a hotel operate with such bad hygiene. In the process of lodging a complaint to moh, hope this place lose its operating permit. Plus, there is no soundproofing to the room, could hear people talking, laughing, knocking, vacuuming, bathing in the wee hours. The pillow was so flat that it could give a neck dislocation in one night. There is someone smoking next door, complained to front desk, no action was taken. Disappointed of the quality of the guest and management

  • 2/5 Alia S. 4 years ago on Google
    The linens may have not been changed. There were clear stains on the bed covers and towels too. My room didn't have any shower gels or shampoos, thank god i brought my own. The iron and its board was put in a secluded scary room, I would've rather paid for an iron to be sent to my room. Would definitely not recommend this place if you care about hygiene.

  • 4/5 Arif S. 3 months ago on Google β€’ 2 reviews New
    Room : Room is neat and clean. However, bedsheet got some spot (not that bad for me) and towels is damaged (still looks clean without any spot). Wifi is not stable. Phone data is much more reliable. Service : Check-in is from 3PM. I check-in around 7PM but room still not prepared yet due to staff shortage. Need to wait a bit. Location : Hotel location is strategic as is it near to Batu Pahat Mall and famous food spots. Overall : Nice hotel to stay for sleep. Do note that this hotel is not registered under MOTAC (Ministry Of Tourism, Arts & Culture). So, the receipt is not claimable for income tax.


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