Nurse services for maternity wards are very rude! i can accept a nurse who is fierce, but i can't accept a nurse who has a bad mouth and likes to tease patients while laughing with other fellow nurses. insulting patients who exercise in the ward with insulting words in front of nurses and other patients, when asked a question the nurse answered with sarcasm, while the contraction pain still had time to insult the patient with the question "you don't want to exercise anymore?" and giggling with other nurses with hurtful words, outright unprofessional calls with the title “KAU, AKU & DIK”. there were 2 nurses I found very rude. please change your mouth O nurse before a bad prayer comes from the mouth of a persecuted pregnant mother. is the hospital’s SOP that doesn’t allow recording is to cover up the nurse’s rudeness so that I have no evidence to report to superiors? we take third grade doesn't mean we are despicable & stupid!

Disappointed. I got call and message to attend the appointment today end up the nurse told me that my name is NOT on the appointment list. I rushed from Negeri Sembilan(as i'm a student there) after an important event to attend for nothing. Waste my time and money. Some of the nurses are being rude. PLEASE TRAIN YOUR STAFFS PROPERLY AND IMPROVISE YOU SYSTEM.

Those who read this review need to understand that this is a private hospital, fully government subsidized. If you have a good chance for full recovery with little intervention, then it's still okay to go. My father was 71, fell and hit his head. Pantai could stop his bleeding cos of blood thinner and was forced to send here to stop bleeding. He was tested positive and hence forced to stay on which his brain bleeding condition got worse. Despite this being a critical condition, hospital did one more CT scan and concluded to leave my father in this condition. To quote doctor Leong exact words, don't pro long his suffering. The hospital claimed his GCS was around 4,5 which is severe, as good as coma. After his forced to stay in for 7 days, he was transferred to a general ward... takes 1 full day which family member were told visiting hours over after waited for 1 whole day. After seeing his condition in general ward where he was simply thrown aside with no vital sign monitoring devices on him and ward packed with 9 patients in a badly ventilated room with patients and visitors all without masks and was in an awkward position, I decided to move him to a specialist hospital in JB. Due to the fact that he was not given enough medication and care, he developed infections in his lungs and kidney. His diagnosed GCS of 4,5 was very wrong because its a 10/15 in the new hospital. He could not open his eyes cos they were binded with his tear residues. His bleeding got a lot worse during his stay in HSNI as well as other complications due to negligence. The hospital doctors ( different doctor every day) kept saying its conservative treatment as instructed by JB neurosurgery team and best to bring home and wait for the day. In conclusion, its a very low fee hospital that will provide some medication support for patients who have high chance to survive with little interventions and care which is very important for some locals. For those who hope that your family member has a fighting chance to recover, do not expect anything from this hospital. Nurses at ward 6 are nice, ward 5 i cannot comment cos I only see the entire group of them at the counter chatting. Like many reviews, it does seem like the doctors are mostly trainee, most will not disclose their name and will not bother to try. Lives to them aren't worth going through the troubles to save. Its quite a sad thing cos how to train new doctors properly under just a system. Most new doctors' mindset will be affected.

A public hospital for the Batu Pahat district. Service has improved greatly, though it can get crowded.

I wanna thanks all staff at ward 6B included nurses, Dr, security, cleaner n staff yg beri makan. Genuinely thanks for taking care of my son VK whom admitted for dengue fm 09th to 13th.

Reviewers must understand this is a public hospital and as experienced with my father in law from taking blood to the specialist visit, discounting waiting time, due to public crowd, system and service is good and helpful staff from guard to nurse whenever we open our mouth to ask whether for directions or how to go about getting treatment done. Tips is just be there early by 7am if we are first timers. If A And E, no issue is round the clock.

Bad attitude,unfriendly to patient’s family and unhelpful staff especially midnight staff.

Alhamdulillah..all the staff were really patient and friendly when handling multiple questions from patient’s family..my mom being treated here and all the Doctors, MA, nurses, guards and cleaners were very very very nice.. Thank you so much!

One of the worst hospital in the whole wide world....Terrible Service which resulted to worsen the patient's health conditions. My father almost died with the kind of treatment given here....SJMC (Subang)saved his life which caused a huge sum of money due to the HSNI negligence!The unqualified medical team did not take proper care of my dad referring to WAD 5!!!...😡🤬😡🤬

Hospital Batu Pahat was built in the Sixth Malaysia Plan in 1991 and initiated the concept of hospital nucleus. Transfer service to the hospital was made on 12 November 1994. From this date, Hospital Batu Pahat has been operating in the scope of patient care services, emergency and outpatient treatment with capacity of 314 beds, which is only a difference of 310 beds in the hospital longer. Proposed Construction of a block of the new template has been submitted to the Planning Division of the Malaysian Ministry of Health at the end of the Sixth Malaysia Plan is due to differences in the number of beds that are not much different from the old hospital. This situation coupled with the increase of services offered to the patients. Planning and Development Division Ministry of Health visited the hospital in 1995 and saw its own constraints experienced by wards to accommodate the number of patients, particularly medical patients. Finally, additional projects were approved in another template Seventh Malaysia Plan for New Emergency Department and two wards of RM 6.5 million. Upgrading projects have been approved in the Ninth Malaysia Plan with the addition of 202 beds to accommodate the growing needs of the service. There are about RM200,700,000.00 overall costs. It involved two packages, namely Package A earthworks and Package B works structures. The project was built on the existing site in Hospital Batu Pahat is located at the rear of the hall cafeteria and visitors.

Doctors and nurses here are very nice and caring. All procedures are well explained and convincing. Special thanks to those who work at Wad 5A 6 to 9 Sep 2022

Your hospital management needs to improve information of the visiting hour notice board. It is very misleading. Who puts visitation notice for visiting and non visiting hour the same information , as listed below; - Visiting hour Sunday to Thursday: 12.30pm to 2pm, 4pm to 7pm Friday, Saturday and Pub Holiday: 12.30pm to 7pm - Not visiting hour Sunday to Thursday: 12.30pm to 2pm, 4pm to 7pm Friday, Saturday and Pub Holiday: 12.30pm to 7pm If it is not visiting hours, can't you just put it as "Sunday to Thursday (2pm to 4.30pm) is not visiting hour" ?

Really bad attitude from the doctor , disappointed

One of the nurses in the maternity ward was quite rude. Midnight shift.

Servis hospital dan staf semuanya bagus. Staf mesra dan pantas. I've been to other GH in Kajang, HTAA Kuantan and Serdang, yet this hospital should be their benchmark to set their KPI on how to handle public properly with their facilities. Well done👍🏻

Rude guard!

Good

Visited relatives 3x in 16 yrs. Lots of improvements and much better than expected. Tq and keep it up!

Nice service frm security gaurd for sending and receiving item from patien at ward.

Thank you for the hospital's concern regarding the issue I raised via email. I appreciate the speed of the hospital, especially Dr. Noor Ayuni & team, in dealing with the issue. #eheling at hospital issues.

Always the best option although waiting time is long.

The surgery time is slow ... I have a broken hip waiting for 5 to 7 days

Very slow and bad service.. From 830 till 1130 still not yet finish apoinment... Parking lot very crowded...

I gave birth near this hospital, I regret not giving birth here again

The maternity ward is packed like a sardine...anyone who wants to give birth is encouraged to book a delivery near here..all the nurses are there to help..everyone is fierce like a lion..please avoid giving birth near here

the experience of the last 2 years that won't be erased until now.. because no one knows.. how long have you been rmlee😂.. that's the last time.. phone xbole bw ngsung, think it's good because it's gone.. reply at 11.49 pm until I already have a husband, I don't know if I'm pregnant. Entered the ward at 2 a.m. spinggang jelly..borrowed the phone from the intern doc to call my husband and all the others..the husband called the house to vomit, the nurse told me that the wife had already vomited 🤦🏻. .repent nasuha😂

The nurses are all good, there is no laser, everyone says they are gentle and can make jokes. The nurses and doctors at the maternity ward, ward 9 and ward 10 are all fine. Thank you!!

Came at pkol 9.. just saw a doctor at pkol 3.. There are 5 counters open 2.. The management is really bad.. from skin pain to heart pain, it's been a long time.. I've made an appointment, but I still have to wait.. It's worse

Most of the staffs here are very helpful & efficient. Very much out of my expectation.