3/5 Shang Hong L. 1 year ago on Google
sop
of
visit
doctor
should
be
improved,
i
go
for
taking
x-ray
for
my
foot
thumb,
day1
i
take
number
at
front
counter,
then
second
counter
ask
me
what
kind
of
illness
then
register
and
give
me
another
number,
later
i
go
counter
A,
they
check
my
blood
pressure
and
ask
for
my
height
and
weight..later
wait
around
half
hour,
but
there
is
no
patient
there...i
think
receptionist
at
counter
A
should
inform
doctor
about
there
is
patient
waiting
outside
(seems
like
they
don't)...
then
time
pass
5pm
the
x-ray
department
closed...doctor
give
me
some
paper
and
ask
me
to
go
for
x-ray
the
second
day...
day2
i
take
the
paper
to
front
counter...
then
second
counter...give
me
another
number...i
go
to
counter
A
and
ask,
receptionist
ask
me
to
wait..after
a
while
i
think
something
not
right...
the
i
just
go
directly
to
x-ray
department...and
there
is
no
patient...then
i
go
into
room
kesihatan
there,
nurse
ask
me
to
fill
form
then
can
take
x-ray
d
no
need
to
wait
...
later
the
nurse
in
room
kesihatan
ask
me
to
visit
doctor
to
explain
the
x-ray...i
go
back
to
"second
counter"
and
they
ask
me
to
go
front
counter
again
to
take
another
number...
later
second
counter
again...
and
counter
A
again...this
time
nurse
at
counter
A
key
in
the
number
of
mine
in
a
pad
(i
just
realize
that
before
they
ask
me
to
wait
for
nothing.....because
i
didnt
see
them
key
in
my
number
before...
)
after
they
key
in
my
number
just
wait
few
minute
can
see
doctor....
suggestion:
all
receptionist
or
nurse
should
know
the
steps
of
patient
visit
doctor,
and
give
them
some
simple
exam...
not
just
knowing
the
next
stop
from
their
stop
and
don't
know
what
others
doing.
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