1/5 Lee A. 6 months ago on Google
I
have
been
staying
in
this
hotel
since
it
started
business.
Average
10
days
per
months
i
staying
there.
Can
be
said
as
a
regular
customer
there.
Room
is
clean
and
location
convenient.
However,
the
receptionist
there
are
not
well
trained.
Talking
to
hotel
guest
not
in
polite
way.
I
am
still
remember,
i
am
not
get
well
treats
even
staying
regularly
there.
Everytime
same
room
given.
If
the
room
occupied
by
other
guest,
a
Chinese
receptionist,
named
Joyce
will
said
no
more
room
available.
But
wen
i
saw
other
guests
walking
in,
they
are
offered
with
rooms.
One
day,
I
tried
to
reserve
online
and
successfully
reserved
a
room
which
is
not
the
regular
room
i
stay.
When
i
check
in,
the
other
receptionist
arranged
a
new
room
to
me.
But
Joyce
has
scold
then
why
arrange
other
room
for
me.
I
am
very
angry
at
that
moment
and
i
don't
know
where
to
make
a
complaint.
There
is
not
any
duty
manager
there.
Joyce
just
do
what
she
liked.
Very
low
standard
services.
I
have
stop
staying
this
hotel
anymore
since
july
2022.
There
are
some
more
excellent
hotel
available
in
Batu
pahat
with
clean
room
conditions
and
most
important
things
is
with
better
services.
Hope
Maple
Lodge
owner
can
see
my
review
here
and
know
why
i
had
stopped
staying
their
hotel.
6 people found this review helpful π