Featured Reviews


Frequently mentioned in reviews: hotel (46) room (37) clean (28) Starbucks (19) staff (12) stay (11) good (11) friendly (10) Clean (8) comfortable (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lee A. 6 months ago on Google
    I have been staying in this hotel since it started business. Average 10 days per months i staying there. Can be said as a regular customer there. Room is clean and location convenient. However, the receptionist there are not well trained. Talking to hotel guest not in polite way. I am still remember, i am not get well treats even staying regularly there. Everytime same room given. If the room occupied by other guest, a Chinese receptionist, named Joyce will said no more room available. But wen i saw other guests walking in, they are offered with rooms. One day, I tried to reserve online and successfully reserved a room which is not the regular room i stay. When i check in, the other receptionist arranged a new room to me. But Joyce has scold then why arrange other room for me. I am very angry at that moment and i don't know where to make a complaint. There is not any duty manager there. Joyce just do what she liked. Very low standard services. I have stop staying this hotel anymore since july 2022. There are some more excellent hotel available in Batu pahat with clean room conditions and most important things is with better services. Hope Maple Lodge owner can see my review here and know why i had stopped staying their hotel.
    6 people found this review helpful πŸ‘

  • 5/5 Samuel W. 2 years ago on Google
    Entrance to the hotel is not so obvious: you have to park your car at the carpark behind and access from the building side for the small main entrance that looks hidden at the front from the main street. The hotel is almost overshadowed by Starbucks which shares the same building block. Apart from that, everything else is good. Check in is easy and professional. Room is sparkling clean, modern and new. Comfortable bed and clean bedding, nice flooring and clean toilet with good water pressure. Very enjoyable stay.
    3 people found this review helpful πŸ‘

  • 4/5 Sali U. 8 months ago on Google
    Its a Starbuck hotel! Starbuck occupied more than half the ground floor and its drive thru was given priority vs the lobby entrance. Clean rooms, friendly and helpful staff. it’s quite a long walk to restaurants and shops. Car owners have ample parking space at the back πŸ‘
    1 person found this review helpful πŸ‘

  • 4/5 Faezah F. 7 months ago on Google
    Maple Lodge. It's a lodge, so a lodge look and feel. However it is clean and well-maintained. I travelled with my husband, for his business trip, while I worked remotely from the hotel room. There is a small desk and chair in the room to do work, although the chair isn't ergonomic.The room is clean. Basic toiletteries and towels provided. There is small size smart TV. No breakfast. But there are few nearby eateries. Starbucks connected to the hotel lobby. Cleanliness - 4/5 Parking - 4/5 Hot water shower and pressure - 5/5 Air-cond - 5/5 Bed and mattress - 3.5/5
    1 person found this review helpful πŸ‘

  • 5/5 θ™Žη‰™ε°ζœ¨θ–― 2 years ago on Google
    Nice and clean. The staff all very friendly. And this hotel very convenient downstairs have Starbucks
    1 person found this review helpful πŸ‘

  • 1/5 tean a. 1 year ago on Google
    Poor customer service handling, 5.30am fire alarm rang, and all the guest was shocked and ran out of room to the emergency exit but when reach downstairs the emergency door was lockedπŸ˜“. And unable to get out, ran to the other side of the emergency exit also the same locked door, at that point of time all of us don't know what happen, so I just went back to the room and call the reception only to find out the fire alarm was trigger by fogging done by the staff, but what frustrated me was the emergency door was locked and can you imagine if it is a real fire, how we all gonna escaped? Please review back your emergency evacuation protocol rather than waking up your guest at 5.30 am and do nothing about it. My first experience in here and also a bad experience.
    1 person found this review helpful πŸ‘

  • 4/5 Vincent F. 1 year ago on Google
    One of the newer hotel in batu pahat. Rooms are clean and tidy, although not very big. Washroom a bit small. Universal plug point with USB charger fitted by the bedside. Ample free parking available if you driving. Location convenient for driver. Another plus point is there is a Starbucks downstairs.

  • 2/5 HM F. 1 year ago on Google
    Cleanliness: Excellent & Well maintained Location: town area, but the lobby area is not convenient to access for heavily loaded guests. Services: 1. Ms. Joyce is a sensible, attentive, and helpful staff. πŸ‘ *** To improve: - Called the receptionist in the morning and was informed that we can check in by 2 pm. However, we arrived at the hotel at 4.20 pm, yet were told that the room is not ready. Waited for about 20 minutes, while we have a baby with us. - The hotel price is reasonably affordable, but it is sort of very calculative in providing the consumables. Was rejected by the young lady housekeeper rudely, as I requested for extra toilet roll (so they expect the three adults to use a used/incomplete toilet roll over 24 hours). I understand about environmental friendly yet it’s not sufficient for three adults. 3. Lack of luggage trolley, hand towel, and laundry bag. Of course, all these are optional. Just a suggestion. Thank you.

  • 4/5 ajid M. 1 year ago on Google
    Pros: Clean room βœ… Friendly staff βœ… Good bed & pillow βœ… I left some stuff, and the housekeeping staff help to kept the item, and arrange for courier βœ… Starbucks just at same level at the lobby βœ… Android TV βœ… Cons: No drop off point β›” Unlevel floor at main entrance β›” No prayer mat β›”

  • 5/5 juraida j. 1 year ago on Google
    we stayed at the jr suite. surprisingly the room is cleaned n well maintained. the only -ve is the entrance as the parking to the entrance is not accommodating especially if u have small children or are using wheel chairs.

  • 5/5 Yeepheng L. 1 year ago on Google
    Very comfortable and clean little hotel with a Starbucks on the ground floor. Location is quite good, waling distance to a shopping mall and eateries. Booking is easy and the staff is very efficient and helpful.

  • 5/5 Nadiah A. 1 year ago on Google
    I love how clean and new everything was. I just needed a night stay and love the shower so much!! A great place to sleep and rejuvenate before continuing the journey. Ada Starbucks kat bawah bukak until 2am on weekends.

  • 5/5 Tim G. 1 year ago on Google
    We didn't stay. We just met up in the lounge with your guests. Reception went the extra mile to give us spare face masks. Thank you very much

  • 5/5 H P. 1 year ago on Google
    Better room conditions than the luxury hotel in BP. If you are in BP and need a clean and comfortable room to sleep, this is for you. It is connected to Starbucks cafe and near many eating places. . The front desk staff are friendly and efficient.

  • 5/5 Anonymous 11 months ago on Google
    The room is super clean and comfy. The receptionists are well-trained as well. Please keep up the good work. I'll definitely book a room here again whenever I travel to Batu Pahat.

  • 5/5 T T. 11 months ago on Google
    Impeccably run hotel. Unbelievable. Not a single stain in sight on walls/floor/ceiling... - not even watermark on the electric flask (looks brand new). Budget price but using luxury Grohe taps and Grohe shower head + rain shower. Cupboard has automatic lighting when you open... πŸ˜…... Mini fridge provided.. Super soft pillows.... Better than some 5 star hotels. Staff are EXTREMELY professional and friendly.. 2 nice ladies manning counter at 1am midnight. Good lobby security guard 24 hrs. Just slight downside outdoors parking is shared with Starbucks. But there is plenty...

  • 5/5 Charles T. 9 months ago on Google
    The hotel staff's professionalism was truly commendable, ensuring a pleasant and hassle-free stay. The rooms were impeccably clean and well maintained, providing a comfortable and inviting atmosphere. Additionally, I greatly appreciate the hotel's bicycle-friendly approach, allowing me to securely park my bicycle in a designated room. This level of accommodation for cyclists added an extra layer of convenience and peace of mind to my experience.

  • 5/5 Hanini P. 10 months ago on Google
    If book early can get cheaper price. So far room is clean just bathroom a bit moldy. But overall okay. Easier to get breakfast when Starbucks is just downstairs.

  • 5/5 danny l. 9 months ago on Google
    Highly recommended hotel at batu pahat. Clean room and well spacious. Have been repeated stays here... Many thanks to Maple for their hospitality

  • 5/5 alex a. 9 months ago on Google
    The room is good. Except the toilet flushing seems to be choked. Even after highlighted to the reception and was looked into it, it does not help muchm

  • 5/5 Wei Ting T. 5 months ago on Google
    Very nice place to stay over the weekend. Staffs were friendly and attentive. Rooms were well lit and very clean. Bathroom too. Highly recommended for short or long stay. It's near a big supermarket about 1km or less walk. Starbucks located at the 1st floor of hotel.

  • 5/5 Reez G. 3 months ago on Google New
    Nice hotel near to the main road, interlink with Starbucks at the ground level have lots of amenities and restaurants in their surroundings area, room is nice and spacious, looks clean and modern too, the only down side for me is the toilet bowl positioned is quite distort and funny i don't know why the contractor fixed it like that and the tv is a google or android tv but no channels whatsoever just YouTube but all and all it is good. The deposit is rm100 and they give it back.

  • 5/5 Lawrenz Isaak T. 1 year ago on Google
    Our incidental staycation at Maple Lodge happened because a friend of ours could not make it. A change of guests was easily facilitated by the duty receptionists, Wada and Ana. They provided cheerful and helpful service. Entering the room, we found it no frills, just simple, clean and tidy. It shows that the housekeeping staff did a good job. However, we would recommend that guests run the taps with hot water to rid the water of a very strong chlorine smell, and to bring their own shampoo, conditioner and bodywash. The quality of the amenities reflect the hotel rating and it shows here. The toiletry fragrance is an acquired taste. Yet, I cannot help but appreciate the Grohe rain shower and clean bathroom. The hotel provides a hairdryer too. The location is excellent, Old Street, Pantai Hospital, McDonald's and KFC is a short drive away. The hotel is served by the only Starbucks in Batu Pahat. Overall, I would recommend Maple Lodge to friends when they visit.

  • 5/5 Shin T. 2 years ago on Google
    Location: Strategic located in downtown Batu Pahat. Easy access to lots of food and shopping mall by walking, and Starbuck is just right below of the hotel. Hotel: Free parking on premise. The hotel is quite new and staff was very friendly and attentive to our needs. Price is also reasonable. Do call in to inquire versus online purchase for better deals. Room: The high-ceiling room is super clean. Equipped with high-speed internet, comfortable firm beds, strong-pressured hot shower, hair dryer, and room is well lit. Do note that sometime the toilet bowl can be clogged. Do get assistance from the front desk (pretty fast service). We also like that they provided 2 chairs for us to use. Do be careful and remember to push the desk chair inside cos you may accidentally kick the legs due to the proximity of the chair to the bed. Overall, a comfortable stay in this lovey hotel. Highly recommended.

  • 5/5 Terrence W. 2 years ago on Google
    Great hotel and all in-room facilities is new. Front desk is helpful and cheerful and definitely will be back to this hotel for future work purpose.

  • 5/5 Hafiz L. 2 years ago on Google
    Clean and staff is welcoming guest. Room clean,tidy,looks like new room and near to Aeon Big,convinience store. Strategic location

  • 1/5 Harry @. 2 years ago on Google
    Overpriced and not so customer friendly hotel, there are more better choices in batu pahat than this place.

  • 5/5 Amirul A. 2 years ago on Google
    Good hotel with affordable prices, the management is so friendly and the facility equipped is comfortable 😁

  • 5/5 pching t. 2 years ago on Google
    Clean πŸ‘πŸ‘ Just don't have water purifier for customer. Only give water bottles.

  • 5/5 Amir I. 2 years ago on Google
    Nice hotel. Clean and easy access to nearby eateries

  • 5/5 Hwee Chia L. 1 year ago on Google
    Simple, nice, and clean hotel. Situated in town area, downstairs has huge Starbucks. Highly recommended. Hope they keep maintaining it well, will definitely come back to stay if I visit BP again.

  • 5/5 Wan Azman Wan M. 1 year ago on Google
    Very nice hotel. The bedding and overall building is excellent. Nice place for a good night rest. There is breakfast served, but there is a Starbucks downstairs and many amenities are within walking distance.

  • 5/5 Nur A. 1 year ago on Google
    Staff very helpful and friendly, the room neat and clean, car park available, already stayed here twice during Christmas and Hari Raya, and definitely will come again..πŸ€—βœ¨

  • 4/5 Kaelvin G. 1 year ago on Google
    Here for a short 2 nights stay as the hospital we are visiting is just 5 mins walk across the hotel. Well maintained rooms and clean. Bathroom is well kept. Basic room facilities is available. The room corridor on level 2 may need to have some works done on the wall. The only downside of this hotel is that it does not have a breakfast venue and the sound proofing of the room windows is quite bad where car and motorbike traffic across the road can be heard. Light sleepers may not get a good night sleep. Starbucks is connected to the hotel. Plenty open car park spaces adjacent to the hotel surrounding which is complimentary.

  • 5/5 Lim Wei W. 1 year ago on Google
    Very clean and proper hotel. To my surprise the mattress and pillow is comfortable enough! The quality of its furniture is good including the shower area is proper and comfortable. Will definitely be my routine stay for my work visit!

  • 5/5 Bobby O. 1 year ago on Google
    I think this is the best hotel. Clean and reasonable price. Ms. Joyce is a great staff who is very helpful to all guests

  • 5/5 Jaz T. 1 year ago on Google
    Small hotel and pretty basic but cosy and clean. Once check in, won’t want to go out as the room is so cosy and clean. Strategic location with so many eateries and of cos, starbuck just next door! Value for money and highly recommended!

  • 4/5 Lim C. 1 year ago on Google
    It's a new hotel with Starbucks downstairs. The room is clean n nice. Hv a gd sleep here.

  • 4/5 J T. 1 year ago on Google
    Considering a good hotel in Batu Pahat, surrounded by many F&B, Starbucks just next to hotel lobby. Good location, hygiene πŸ‘ŒπŸΌ, basic hotel room setting with reasonable price.

  • 5/5 Joanne W. 1 year ago on Google
    Great location with walking distance to eateries. Starbucks is just right next to the hotel lobby! Clean and cosy room


Call +60 7-431 0808 Open on Google Maps

Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Free breakfast
    • βœ“ Air-conditioned
    • βœ— Pool
    • βœ— Pet-friendly
    • βœ— Airport shuttle

Trends



Last updated:

Similar places



Similar Hotels nearby

OYO 705 Golden Pearl Hotel image
1
OYO 705 Golden Pearl Hotel
Hotel
😠 1.Dirty Bedsheets 2.Unwashed Bathroom 3.Not Prepared Towels 4.Worst Experience 5.Not Recomended
$12/night
3.40 (146 reviews)
OYO 89536 Hazris Hotel image
2
OYO 89536 Hazris Hotel
Hotel
πŸ‘ Late night check in and desperately need a rest. Alhamdulillah the front desk staff was so helpful and polite. The room was quite good and clean. Affordable price. Surrounded by restaurants, fast foods, convenient stores and 24h laundry.
3.40 (117 reviews)
Homestay Parit Raja (Homestay Harmoni) image
3
Homestay Parit Raja (Homestay Harmoni)
Guest house
4.00 (33 reviews)
Last updated:
()