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FlatsAway - Vacation Rental Apartments

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😠 Guillermo canceled our reservation on us out of nowhere just a few days before our stay and wouldn't respond to any messages. Beware of booking with him and his company. We were stuck trying to find a place in Sunny Isles last minute during Spring Break and had to pay a lot more because of limited...


Address

19370 Collins Ave CU-7, Sunny Isles Beach, FL 33160

Website

www.flatsaway.com

Contact

(786) 285-7104

Rating on Google Maps

4.30 (43 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Max Z. 2 years ago on Google
    Guillermo canceled our reservation on us out of nowhere just a few days before our stay and wouldn't respond to any messages. Beware of booking with him and his company. We were stuck trying to find a place in Sunny Isles last minute during Spring Break and had to pay a lot more because of limited availability. Never will stay at one of Guillermo's places!
    2 people found this review helpful 👍

  • 3/5 Ariel R. 2 years ago on Google
    The information for the use and payment of the laundry is not clear, you should ask before purchasing the card that is used to activate the machines. You must spend USD 15 for the laundry minimum, even though each wash and dry is only 1.75. If you are only staying for a couple days it is not be convenient. They charge USD 5 for the machine card alone and then the card takes a mandatory minimum charge of USD 10. Nobody tells you about this so please ask before any purchase. The apartments are good and very comfortable.
    1 person found this review helpful 👍

  • 5/5 Leo M. 3 years ago on Google
    My wife and I rented a beautiful apartment in sunny isles and the whole experience was great, from the beginning to the end they help us the whole time, communication and service was on point thanks to the professionalism of Guillermo. I highly recommend them.
    1 person found this review helpful 👍

  • 1/5 Yeshemi A. 6 years ago on Google
    I booked with this company and received an invoice of them receiving half of my payment. Well a week before my planned trip I constantly tried to get in contact with Flatsaway to only hear that my reservation has been canceled and they couldn't inform me on why it was canceled. I do not recommend this place as it's no communication what so ever.
    1 person found this review helpful 👍

  • 5/5 Alberto S. 2 years ago on Google • 717 reviews
    Very friendly. Impeccable apartments

  • 1/5 Fabián 1 year ago on Google • 74 reviews
    They do not respond to email

  • 5/5 Emiliano B. 2 years ago on Google • 3 reviews
    I contacted from Argentina with the complications I had and received excellent care. The stay was everything as expected. Affordable rate for the service provided.

  • 5/5 Rob M. 3 years ago on Google
    We stayed in a 2BR condominium in Sunny Isles, Florida for 34 days over the holidays into January 2021. The apartment matched the photos online perfectly - there were no surprises. Pricing was very good and when we had questions, Flatsaway owner/manager Guillermo was instantly back to us with answers/solutions.

  • 5/5 Nahuel P. 3 years ago on Google
    I stayed in one of the apartments located in sunny isles, the rooms were big and everything was clean and organized. It was a quick and easy process, they know what they are doing! Excellent location, close to everything! Thanks for everything, next time in Miami I am staying there!!!

  • 5/5 Maverick_F14 5 years ago on Google
    I normally don’t write reviews, but this will be the exception. As I travel a lot for work, any hotel you could name is not even at Flatsaway level. I felt like home, apartment was clean, had a great location, views. You will find at a walking distance from 2 big stores to fill your needs, 5 minute ride to the aventura mall, just excellent. Guillermo was very professional and easy to intereact as I asked him for recommendations, very knowledgeable. I found the pecfect stay either for business or for family vacation. Thanks Flatsaway.

  • 5/5 Marco J. 4 years ago on Google
    Not only I use this rental holidays service, also my friends which I hardly recommend them to get in touch with Flats Away every time they come to Miami. Easy to get in touch, they understand what we need and our target price. Keep it that way! Thanks.

  • 5/5 Bernardo D. 5 months ago on Google • 1 review
    I've been going for many years and I've always had a great time. It is located in a strategic place. In front of the sea and its beach, near shopping and food places. A few km from the formula 1 tennis tournament venue and many places such as the racecourse

  • 5/5 Lidia S. 1 year ago on Google • 2 reviews
    Very good location and excellent apartment and complex! Highly recommended!

  • 5/5 Emiliano B. 2 years ago on Google • 2 reviews
    I rented an apartment for a week in Miami and everything was perfect. The room was as promised, clean and good location. The attention of Guillermo and the team was very good.


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