The service was excellent Chris was very helpful made sure my item was reset an programmed very talent in my electronic item I would recommend mr.Chris at all times at lafamilia pawn 79st&8ave thank you Chris for patient an the time to service setup of my oculus

I came in looking for a camera that's able to give me a quality video podcast. Sly had the absolute best customer service! They were warm, kind, and interested in making sure I walked away with exactly what I needed!

I can’t remember the name of the lady that didn’t want to serve me but it’s the first time I felt disrespected ever since I started with this pawn shop… I came in with a ps4 and she hooked it up and it worked, she came to me and said she can’t take it because it’s dirty and said she seen roaches in it… I took it outside and inspected it myself with another gentleman and there was no roaches crawling around… I would took it easier if she said she can’t take it out she had too many… I know too many people that goes here and with this I might tell them to go somewhere else. I’ll drive them there if I have to…

The Woman who waited on Me was very Kind, Beautiful Smile & most importantly She has a Humble Heart, I really Thank Her for the Encouraging Words because that verified what I Prayed with God this mrng & Thank U for helping Us...God Bless 🥰

LaFamilia, is more than just a Pawn shop, they are family period! They have helped me countless times, and more. Thank you all , Happy holidays 😊

My experience at La Familia pawn and jewelry was friendly and courteous, no problems. Location is very accessible to the public.

Great place to visit, excellent customer service! Letty is súper good ❤️

This place is wonderful and friendly! I got a wonderful deal! If you’re looking for a good pawn shop in Miami this is the one! I hope they contact me the next time they have some games on sale. :)

It was a great experience as always great service and always do there best to satisfy customers the team is awesome love those guys💯

Extremely helpfull, great service, good variety of products at very reasonable prices

Went in today there was no one in such as customers so I was the first one in and I waited to see who would see if I needed help seen this lady walking around asked her for help she told me no somebody else gone help u and just jumped on this computer that’s in this picture customer service is trash and all the other employees just stood there and laughed

Been coming here for years but management is terrible now . Bought a tool but it came damaged and tried to at least get some store credit since I’m a loyal customer. Your manager needs some customer service training. I’ve referred at least 15 customers here . Not anymore .

I pawned my jewelry at La Familia and everyone there is so nice and pleasant to deal with. If I am late with my payment they’ll call and remind me. I love there service..

When I think of High End and quality products, I come here. The staff are amazing! Always a pleasure walking through those doors!

The lady that attended me was very kind. Too bad I didn't get to ask her name to leave my kind words but atleast she made me walk out with a ps5.

Thank you Jim for help me with everything. I truly recommend this place to do business.

I will deathly hundred percent recommend any other pawn shop than this one. This lady Blanca and guy Eloy they are the worst. I was a customer of them for over 5 years never forfeited and item, and this two people are the worst. Definitely, dont come here, unless you looking to get ripped off.

Great service. Jesus and Chris are very professional and helpful. I appreciate the level of service they give!

A1 since day always good business always takes care of me and works with me

The team was great, knowledgeable, and friendly. Jesus, Josue where awesome!!!

I would like to just give my true appreciation to these individuals who include but are not limited to: Jesus, Teh, Oscar, Monica, Letty, And Kris. You all were extremely helpful and have literally made the rest of my year. I recommend this pawn shop to anyone who cares about quality service and getting the closest amount for what you are giving up.

Petty Monica is quick kind and helpful price friendly as well

Awesome service. Didn’t catch his name, but he was really nice and helpful.

Great service! Everything was taken care of immediately. Thanks so much, I'll definitely be back! 😊

La familia Is a no-nonse yet fair pawnshop. previously I expressed my dissatisfaction with their services In a negative review. However Since then they Reached out and earnestly apologized. In fact it was all due to a simple misunderstanding. They care about their customers and treat them with respect as long as you treat them the same in return. If at some point like myself you feel that they are being rude or you are being disrespected; it’s nothing personal. Keep in mind That on a daily basis they have to deal with less than reasonable customers (to say the least as I have witnessed it myself). With that in mind they have the patience of a saint. As long as whatever it is you are selling or pawning is in fully functional condition without any missing pieces no matter how small you may feel that missing piece may be you have to view it from their perspective. understandably nobody would like to purchase a television without a remote control or buy a stereo system that works but only under the condition that you have the time to search and order an obscure piece of hardware Necessary for it to function properly. Of all the pawnshops within a 3-4 mile radius of them they are by far the best and will remain to not just have my business but also be the only pawn shop I will go to.

Definitely will buy here again! The prices are not budget breaking and they can always work a deal with you, Monica was great with the service provided and was very helpful throughout our visit. Thank you so much for my items!!

Monica was very helpful and attentive. The Process was very quick, and I was happy with service. Thanks

I've been a loyal customer for years. I have also bought customers for services. They have good merchandise. Some expensive. All in all, good place to buy.

La Familia is so far the best Pawn Shop I've ever done business with. You guys always call or text me when it gets close to my payment due date... and you loan me money according to the value of my goods... Thanks!

Monica was so helpful and friendly! My daughter needed a new TV and she was very patient with all of our questions. We'll definitely be back!

Jim was a great help today! I was in a tough spot after moving to a new place and was strapped for cash. Decided to pawn my tablet to have some expense money for a few days before I get my paycheck. Jim and the rest of the employees at La Famila Pawn made it easy and even gave me a little discount! Highly recommend using one of their 2 locations in Miami!

Hey I just got a good deal on a MacBook Air y’all come shop with eloy or flor

Hey ! Real for real facts , Jim definitely nominated from my award winning supreme customer service employee of the year he’s a Great man with more humor than a great person great! Helpful, respectful and more of a business decision making Understandable person with great hospitality to a customer like myself that considered their business at home … better yet a family !

Family is not just biological it's based on the service and treatment of the people you deal with. Thank you La Familia for ALWAYS being available when I need you the most. Kudos to Letty!

Came in to fix a chain, that unfortunately was irreparable. But Eloy got me a great deal in a better quality chain. Super happy with my experience. I'd definitely recommend.

JOSE Helped me.He was thorough in his explanation of the quote and made the process smooth and easy for me. He was respectful, knowledgeable, and extremely professional. Even beat every other offer I had. Really happy with how smooth it went. Also with times like these we are all scared to go out of our houses but I was very pleased to see the following CDC regulations, practicing social distancing, and keeping everything clean. -

Future WNBA MVP Monica was very nice and helpful with her assistance and I'm very appreciative of services. So as a fan I'm happy to see a new great POINT GUARD on team👍👍😁

Super nice!!!!! Krystopher was very helpful! Loved his service and his hair

Called 3 pawn shops before no one answered. Shop is clean and they didn't play games. Process was faster than expected. Would recommend

La Familiar Pawn and Jewelry is the only Pawn shop I will deal with in Miami. The people are extremely courteous and go out of their way to give you the best deal possible. Everyone to me is very polite willing to help and I would not think of going anywhere else. Thanks guys

Awesome service friendly staff amazing prices. Highly recommend. Come see Eloy or Monica they will set you up right?

My day at La Familia, was the best first pawn experience ever! Krystopher definitely was very helpful from beginning to end! Also Krystopher coworkers were very polite and kind throughout experience with helping us. I would definitely recommend this pawn shop if it is your first time or not. Blessings to all.

La Familia Pawn and Jewelry is the best Pawn & Jewelry Shop I have been to, their service is amazing and they treated me with courtesy and great manner, for any needs or wants go visit them and make sure to ask for Letty.

Letty Was So Astonishing I Was In And Out Before I Knew It No Wait Great Service Kept everything Smooth and In Order. I am most certainly Satisfied wit my Visit… Thank you Letty At La Familia Pawn….!!!!!!!

Honestly this place is the go to if you need some extra cash,and you’ll always feel like family because that’s the way the staff treats you.I highly recommended La Familia

I was helped by Monica. She was super helpful and friendly. Gave me the best deal. I will definitely be returning. Very professional pawn shop.