I didn’t even want to give one star …. The pharmacy at this location is so unprofessional and rude. I am going through an insurance change and just wanted to know, “When will my prescription be ready and will it be through my insurance and which insurance they ran it through.” Which is exactly what I met asking. Not too difficult of a question and I didn’t think it was absurd of me to ask, since my script suddenly needed a prior auth. I felt I had the right to know what was going on. Well, Pam and Leah the staff are ignorant and should not be in customer service. They treat a well educated BSN-RN with complete and total disrespect. The pharmacist Brett is not any better. All they were interested in was telling me I can not pick up my script for an additional 7 days, which as you can see, was not my original question. It wasn’t so much the lack of answering the question but tone and verbiage in which it was delivered. I will never ever go back inside a Discount Drug Mart, and I have used them for over 15 years. I will be switching pharmacies and I will be sure all my colleagues and professional friends know, never ever use DDM and that everyone is aware of the ignorance that works there. Very unfortunate.

We love Discount Drug Mart. They are a chain drug store and a grocery store rolled into one. They have a really large selection of products at competitive prices. You can get almost everything you would need in the way of food, beverages, cleaning products, beer and wine, health related items, pet food and pet care products, bath related products and much more. They also have a very nice deli and of course a pharmacy. We are loyal customers.

Our family loves Drugmart! This location is my least favorite. As other customers have mentioned staff isnt very friendly, but I needed an item. I gave the cashier my courtesy card and gave her my husband's name to apply the points too..she didn't pay attention, not very customer oriented.

I called the pharmacy and was impressed that the person that picked up the call was actually the pharmacist and I found him to be very professional, respectful, and kind. I was very impressed.

They do save you the runaround. Best pharmacy in the county.

Amanda answered my phone call for an essential oils spray I have been trying to track down. She went above and beyond for me and even offered to call other stores to have them transfer some for me. I was so blown away by the great customer service that I was given. Thank you so much Amanda I appreciate your kindness. You made my weekend so much better just by your nice actions. Thank you again

I stopped in to inquire about the booster and making an appointment for the later that week. I ended up leaving with it the shot administered. The pharmacist was very friendly and even advised me to return in a couple weeks to get my flu shot with an explanation why that day was not wise. The technician told me upfront the length of wait time while she looked up my info in the database to confirm eligibility. You could tell they were quite busy filling prescriptions and still took the time and dismiss protocol to provide the booster. I will always return for future nonemergency medical assistance.

Some of the worst customer service I have ever experienced. Cashiers are so rude and never smile never a pleasant demeanor. Management is too busy standing out by the dumpster smoking. At one time 4 DDM employees all standing out there smoking.