MetroPet Veterinary Clinic image

MetroPet Veterinary Clinic

Pet supply store Veterinarian Animal hospital Emergency veterinarian service

One of the Top rated Veterinarians in Berea


Address

298 N Rocky River Dr, Berea, OH 44017

Website

www.metropetvet.com

Contact

(440) 826-1520

Rating on Google Maps

4.60 (303 reviews)

Open on Google Maps

Working Hours

  • Monday: Closed
  • Tuesday: 8 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: Closed
  • Friday: 9 AM to 5 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: care (9) staff (8) MetroPet (8) room (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Rachelle D. 10 months ago on Google
    Very unprofessional place. Had a appointment for 8am which is also when they open but waited a hour AFTER I dropped my already scared dog off and let her sit in the cage for a hour before calling me and telling me the vet won't be in today. So your professional vet didn't call off of work a hour before opening? Instead a hour already into the shift? If I were to cancel I'd be penalized but now I'm off work to take care of my dog that didn't even get the surgery costing me time and money. I will not be returning and will be making sure all my friends and family are well aware of how they run business here. Do better people!
    4 people found this review helpful 👍

  • 5/5 Maria M. 2 years ago on Google
    The staff is amazing. They always make me feel like my pup, Stella, is their favorite patient. They were training a new person at the front desk when I picked her up from her spay, and even though there were other calls coming in and patients in the lot waiting, the staff were so patient with the trainee and you could genuinely see that they wanted the new team member to succeed. They were so detailed about Stella’s post-op care and called me the next day to check in on her - and me!
    2 people found this review helpful 👍

  • 5/5 Kelley M. 1 year ago on Google
    Best vet and staff ever. I brought my cat in, they took us to a room, and when the techs came in, the very FIRST thing they did was sit on the floor and talk to my kitty!! They made him feel safe and in turn, made me feel safe as well. The staff is amazing, customer service is outstanding, Doc is wonderful!! I recommend MetroPet Vet!! Thank you Ladies and Gents!
    1 person found this review helpful 👍

  • 5/5 Martha W. 4 years ago on Google
    Dr. Alice and staff at MetroPet Veterinary Clinic are the best!!! Their love of animals shows in everything that they do! I have never met a more caring group of people! I appreciate that Dr. Alice has gone out of her way to contact me to discuss my senior dog's needs and the best way to treat him. I highly recommend MetroPet Veterinary Clinic
    1 person found this review helpful 👍

  • 5/5 Bless'd w S. 1 year ago on Google
    I'm from Brunswick needed GREAT vet for our Dogs found Metropet. Metropet is truly 100% pet place I have never felt more comfortable experience that includes unfortunately when we made hard decision to say goodbye to our dog. Highly recommend metropet

  • 5/5 Natalie G. 1 year ago on Google
    Five stars is not enough. Y’all, I live in Cleveland Heights and they are in Berea. Why would I travel 40 minutes across town when there are dozens of other vets I could go to? Because this is the very best veterinarian office around. I had been using another vet for my dogs for years, but came here once on a recommendation for my turtle. One experience with Metropet was all it took for me to switch all my pets’ care to here. Every person I’ve ever encountered here is wildly compassionate and loving both to my sweet doggies (and turtles) and to me. I often am moved to tears while my pets are receiving care, because of the kindness of every single person on the staff. Before they offer any care to your pet, they will let you know how much it is going to cost. Also their pricing is super fair and well explained. Thank you, Metropet. Five glowing stars all around!

  • 5/5 Melanie D. 1 year ago on Google
    I came to MetroPet with my Pug Oliver and everything has been amazing! They take such great care of all pets here. The people are so sweet and the atmosphere is so nice! Not your typical vets office at all! When Oliver got fixed they called to check on him for days after the surgery and answer any questions. They are super fast to respond and just such kind people!

  • 5/5 Dawn W. 1 year ago on Google
    We just moved to Cleveland and were very nervous about finding the perfect vet clinic for our 3 yr old Goldendoodle and her 8 week old little brother. I'm so thankful that MetroPet came highly recommend by a work friend. The baby's first visit went so well. I know that my fur babies will receive excellent care here!

  • 5/5 Valerie D. 1 year ago on Google
    I was super happy with visit. Staff made my bunny feel loved with all the cuddles he was receiving and I'm glad to hear he is a happy, healthy little bunny!

  • 5/5 Annette's L. 2 years ago on Google
    Let me just start off by saying that if you give this place a one star because of having to show proof of your covid vaccine then move on with your life. Seriously! I would rather know that I'm bringing my bunny or cat, dog, or whatever else I own into a safe place for my animals and my children. Because of this place I highly recommend bringing your pets here. They care. They don't try to rush in and examine and say this, and this and this and send you on your way. They actually listen to your concerns and questions you may have. The first thing I noticed bringing my fur baby in is you do have to wait in the parking lot until apt time and that's only if you have your covid card or negative test one week before visit to do in person visits with your pets, or it's curbside and btw it's curbside at West Park animal hospital, I don't see any one stars. The next I noticed you get taken back to your room.. do any of you noticed the rooms? I have been to a ton of animal places, this is the only pet place that doesn't seem sterile. It seems homey and welcoming for you and your pet. It also has great lighting in the room! It was minutes until the people came in to do questions before the doctor. They were quick and thorough and helpful. Dr. came in shortly afterwards and explained the exam. Didn't just grab my animal and start doing whatever. I love that! Not even my cats doctor does that. The team was very thorough and helpful. After they left, they came back into the room to process payment. You don't walk out, you stay in your room. When your done you leave. But they all feel so welcoming. I'm switching my cat over. Love the Bear family! ❤️

  • 5/5 CHRIS O. 1 year ago on Google
    Everyone was very nice and efficient. Dr. Alice was very gentle with Smokey (my rabbit) I don't remember the assistant's name but her and I had a nice conversation that put me at ease as well. Going to the vet is never a pleasant experience for small animals who do not understand what is going on, but this was the most gentle and easiest time I ever had. As a new rabbit owner, I am very pleased and will certainly return

  • 5/5 Mr & Mrs S. 1 year ago on Google
    You will never find a friendlier, more attentive and competent staff. They will go out of their way for you whenever possible. Unfortunately they are loved by so many that taking new patients is limited so make sure you call first.

  • 5/5 Marie J. 1 year ago on Google
    We found a tiny sick kitten and needed to get him in asap. MetroPet was able to get Sam in and treated him immediately. A few months later, and you would never know how little and sickly he was. It's still curbside at this time, and he needed some treatment this last visit, so the vet emailed me a long detailed letter on what to do. They called today to check on him and see how he is doing. I know that even though I'm not in the room, they treat him as if I am. I recommend MetroPet to anyone.

  • 5/5 Carly K. 1 year ago on Google
    Great! The techs and doctor are very knowledgeable, kind and patient. We take our cat and turtle here. I trust that they take great care of them both!

  • 5/5 Brian M. 10 months ago on Google
    Dr Alice is wonderful. We've been taking our pups to MetroPet for over 10 years now and I can't speak highly enough of the entire staff


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