3/5 Torrie B. 1 year ago on Google • 7 reviews
I
give
it
3
stars
because
I
have
been
coming
here
for
years
and
usually
have
an
amazing
experience,
am
happy
with
the
outcome,
and
leave
satisfied.
However,
after
my
last
visit
I
probably
will
not
be
back.
I
got
a
partial
highlight
($65)
and
my
hair
stylist
this
time
around
was
Brittney.
I
had
a
couple
things
I
would
have
said
had
I
not
known
in
the
back
of
my
mind
that
this
was
a
$65
service.
To
begin,
when
brushing
out
my
hair,
she
was
really
ripping
threw
it,
the
water
on
my
scalp
during
my
wash
was
boiling
hot,
and
she
did
not
exchange
a
single
sentence
with
me
during
the
whole
service
(2
hrs).
The
major
problem
was
that
I
went
into
this
appointment
knowing
the
service
I
asked
for
,
a
partial
highlight,
is
$65.
You
could
probably
imagine
the
shock
i
experienced
when
hearing
my
total
is
$212.00.
It’s
not
my
first
time
going
to
a
hair
salon,
I
know
that
usually
when
you
get
blonde
highlights,
a
tone
is
necessary,
which
usually
costs
more,
so
I
was
expecting
$100
max.
Not
happy
that
I
wasn’t
informed
along
the
way
of
the
upcharges
and
it
was
just
sprung
on
me
at
the
end.
Definitely
ask
while
you
go
through
the
process
about
extra
charges
ESPECIALLY
if
you
go
to
Brittney.
Again,
this
is
probably
my
10th
time
visiting
this
salon
and
this
is
the
first
negative
experience
I’ve
ever
had.
If
I
would
have
known
I
would
be
paying
for
an
over
$200
service,
I
would
have
gone
to
someone
who
I
thought
was
worth
that
amount
of
money.
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