1/5 Taylor P. 1 year ago on Google
My
service
experience
with
this
Mazda
dealership
has
been
a
terrible
experience
to
say
the
least.
I
purchased
my
Mazda
CX-9
at
a
dealership
other
than
Mazda
and
so
I
brought
my
car
there
for
maintenance.
It
was
found
that
I
had
a
service
bulletin
issue
on
my
car
and
a
cylinder
caused
leaking
of
coolant.
The
dealership
(not
Mazda)
fixed
my
car
under
warranty
however
there
was
another
issue
regarding
emissions
I
was
told
that
it
needed
to
go
to
the
Mazda
dealership
for
the
factory
warranty.
While
my
car
was
at
Mazda
port
Richey
they
informed
me
that
they
cannot
honor
the
warranty
to
fix
this
issue.
After
a
lot
of
back
and
forth
of
trying
to
find
out
why
it
was
explained
to
me
by
Dan
that
basically
because
another
person
worked
on
it
previously
it’s
a
separate
issue
not
covered
by
warranty
and
would
be
$3000
to
fix.
At
this
time
they
also
told
me
that
my
electronic
radio
touch
screen
was
out
and
would
eventually
need
to
be
replaced
at
$2200.
When
I
went
to
pick
my
car
up
after
it
only
being
with
the
Mazda
dealership
for
2
days
my
touch
screen
dash
was
damaged.
Both
my
service
advisor
and
manager
told
me
the
heat
does
this
to
these
cars
although
it
has
no
issues
prior
to
it
being
there.
And
coincidentally
it
is
part
of
the
report
that
will
need
fixed.
It
also
looks
more
like
small
cracks
rather
than
de-lamination.
After
picking
up
my
vehicle
and
working
up
the
chain
at
previous
dealership
that
I
bought
vehicle
from
(not
Mazda)
I
was
informed
that
somehow
my
car
had
been
blacklisted
from
PR
Mazda
to
every
Mazda
dealership
in
the
state
of
Florida.
This
is
so
insane
to
me
that
this
is
how
they
handle
something
and
not
once
could
it
be
explained
to
me
in
a
logical
way
as
the
customer.
This
has
been
a
stressful
experience
and
makes
me
not
want
to
purchase
Mazdas
for
this
reason
in
the
future.
I
would
not
have
your
car
serviced
here.
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