The place is extremely dirty. Be going since July and I don’t think the bins in the indoor pool area have ever been cleaned over. Floor is filthy dirty and never been clean in the time I’ve been going. Wouldn’t use the showers in ladies bathroom if you paid me too. The shower area stinks of mould and shower walls are white with soap scums. The indoor pool is meant to be heated but is always cold, nothing heated about it all. The only plus is I enjoy the water aerobics and Jas and Karen are the best instructors. Patricia does the dance water aerobics and is great too. Have a year membership but will be looking for something that is clean and more hygienic next time round. Really surprised they get away with such unclean premises especially with all the focus on covid and cleanliness

Unfortunately it isnt disabled swimmer friendly. They say they have a lane reserved for the disabled and elderly to swim safely in but the whole time u have to put up with kids jumping in the lane and their parents not stopping them. And unfortunately the life guards arent much help. Ive complained so many time to them and front desk but in the end just gave up and stopped coming.

This leisure centre runs a lot of activities simultaneously, and is exceedingly well patronised. They also run a creche for parents wanting to exercise. Indoor and outdoor pools are the main features, along with basketball size courts and activity rooms for kindy gym, ballet, toddler bop, soccer, sport etc. Plenty of parking in adjacent car park, with mature trees providing much welcomed shade.

I want quit because facility getting so busy crowded, parking sometimes impossible, years and years I was member not a issue but its simple I am not happy anymore and I want a cancel my membership or service but no Jim Carey (dumb and dumber ) hair style young guy told me I can’t, he can suspend my membership couple months if I want😳 great solution duh well done idiot, my contract finish 4 months time anyway ok I will stay with you great service people, but no respect your business at all.

Very disappointing service . I booked the volleyball court in advance like 5 weeks ago for my sons 16th Birthday. As he love to play this game. Invited some of his friends from The city and some were from Cockburn. It was booked at 3pm and you called us on the same day at 218pm. Very poor management system. You should call us at least a day so we can inform the player that they don’t need to attend . How on earth could I explain it to my son and to his friends that you cancelled it on the last minute. Sorry and your refund won’t do or change the embarrassment you make us feel . You offered us the free use of your court the next day and still on your terms? Very insensitive and lack of customer service. I’ve been trying working in customer service for 25 years and that’s not how I deal with my customers. NEVER AGAIN THAT I WILL STEP ON YOUR LEISURE PARK. As you don’t treat your customers equally: Your inefficient team is far worst than other company.

Great competition. Thank you from Galaxy FC stars 🌟

I finally enrolled my son ( 23 months old) after 9 months of stop due to constant ear infection.. I can not thank the instructor( Sacha) enough for being funny and amazing. My son had the best time and is looking forward to the next lesson !!!!!!

Try and avoid over weekends at all costs. With all the Reno's and new cafe we were hoping for better service, but Saturdays are a massive let down. Highly recommend you get more cafe staff and also attend the pool side as equally as the other side. 15,20min wait for a coffee is not ok. And waiting ages to be served because you're on the pool side is not ok.

Pools, bistro, and bathrooms were clean and well maintained. Lots of choices for sports & activities. I used the indoor pool, which was well supervised and not crowded. Outdoor pools and water garden had only a couple of users. The gym and basketball courts were busy. Chips & hot chocolate were delicious! 😋 Lots of parking. Good for a day out!

Great place for people to work out. They have four courts that people can basketball, volleyball, badminton, etc. They have some facilities for kids to be entertained. There's a cafe inside. I don't know the quality of their food and drink though. There are ample carpark outside of the center. One of my friends hurt his ankle while playing volleyball and the center claimed that they didn't have any first aid officer or perhaps was not on duty. This is not something acceptable, hence, I'm giving them four stars.

The new facility is amazing with excellent staff to help with any enquiries. Only 4 tho as pool is chilly. Which is usually warmer as heated by thermals underground.

SwimFit squads were great for years, then management changed and coaches changed. Turned not great after a while. Management were rather annoying with emails towards the end.

I bring my son here all the time to swim. The kids pool has a great layout and some fun attractions that keep him asking to come back.

Enquired about joining the Gym. Young Man couldn’t have been less interested once I said I wanted to join Casually. No Eye Contact and Looking all around when I was talking to him and generally not interested. Will go somewhere else.

Great venue, will be better once the upgrades have finished!!..

turned up tonight to sort out my 7 day trial. Mariel showed me around and was very helpful and friendly. Looking forward to seeing what its like as a member

It's an excellent spot for swimming and gym exercises. The personnel is quite friendly and professional. The installations are good, and they would have a new gym in June. Well done, guys..

Great facilities but don’t recommend the cafe. The kitchen was closed on a busy Saturday morning as had to get something cold from the display fridge. It had been there a very long time and was stale. The staff wouldn’t even heat it up in the microwave sighting the kitchen was closed. Coffee was okay overall a waste of money.

Craigie Leisure Centre has 1 large outdoor pool and a smaller indoor pool. There I also a wide range of classes to help keep you fit. There is also an indoor basketball court that is easy to access.

The maintenance/cleanliness at this place is pretty bad: missing taps/shower heads, lower water pressure in the showers and sometimes no hot water. There is a 50% chance that the TV on your treadmill at the gym will have no signal. The vending machines don't take cards. Unfortunately there are not any other places nearby that have the pool/spa/gym combo which is why I put up with it for so long. The Flexi membership is very inflexible - you still need to give 30 days notice to cancel membership despite getting charged fortnightly. Make sure your direct debit account has sufficient credit or you'll get stung with late fees if a charge isn't successful.

Very large outdoor pool! Kids splash area can be slippery. Indoor area can be humid 🥵

Way too many swim squads train here too often at all the times a person who works would want to swim. They try and pack all the paying members into a few lanes rather than limiting the numbers of the swim squads to a reasonable level.

I literally can not thank the swimming instructors here enough. The team who assist on Thursday mornings with the tots beginner class are honestly the best! They need a pay rise! My daughter Holly went from being scared to put her face in the water to basically being able to swim in 2 months. Absolutely thrilled and beyond grateful to this team. I would highly recommend Kerry, Brooke that does the 2-3yr old class, the lady with the slight South African accent (apologies I don't know names) and also the lady that does the assessments. Thank you thank you thank you all. I would highly recommend to anyone looking to take their kids for swimming lessons, couldn't be happier.

Poor Centre Management. Currently the water playground is not working, and the pool thermostat is under repair. That would all be fine if I was told beforehand and not made to pay, and enter, only to have to ask multiple staff members if the water playground was working (whilst having 2 small children in tow). Again, this might be okay if staff were helpful. However, 1 staff member just forgot to follow up when asked. When I asked for a refund because I couldn’t use the service I paid for, the staff instead gave me a family pass. The facilities (when they are working) are great.

Staff is always super friendly. Classes are great. They host events and challenges to always keep things interesting for members and you get such good value for money. Can’t wait for the new gym to be done.

Great swimming instructors. My 18m old has come on leaps and bounds since starting. I think this is the best leisure centre we have ever been to in WA in terms of all the different pools and the indoor and outdoor pools and the splash pad. If I had to say one thing that needs improvement it would be proper family change rooms with somewhere to put your little one while you get yourself showered/ready.