1/5 Big B. 1 year ago on Google
First
off
I’ll
say
that
the
instructor
was
really
good
but
my
complaint
is
with
the
business
practice
here.
The
cost
to
go
to
this
school
for
my
3
year
old
was
over
$300
in
June
2022.
He
wound
up
doing
half
decent
in
the
class
so
we
decided
to
sign
him
up
for
the
next
session
since
slots
were
being
filled
quickly
(August
2022
since
July
was
already
filled).
In
the
last
week
my
son
had
an
accident
on
the
pool.
Their
policy
was
that
we
needed
to
purchase
their
$20
swim
diaper
for
him
to
keep
him
in
the
class.
Since
there
was
only
2
classes
left
we
decided
to
just
keep
him
out.
I
get
it,
there’s
a
policy.
After
my
wife
and
I
talked
it
over
we
decided
to
put
him
in
a
different
school
where
the
instructor
will
come
to
the
house
and
use
your
own
pool
for
the
lessons.
We
called
SSS
to
ask
for
a
refund
of
the
classes
not
starting
for
another
2
months
to
which
they
replied
they
would
credit
the
account
but
not
issue
a
refund.
This
wasn’t
what
we
wanted
because
we
were
taking
him
out
so
the
lady
on
the
phone
told
us
she
would
speak
with
her
manager
and
see
what
they
could
do.
We
get
a
call
back
a
little
while
later
saying
that
they
would
refund
the
money
but
that
now,
not
only
my
son,
but
any
siblings
he
may
have
are
now
banned
for
life
and
we’re
not
allowed
to
go
back.
We
found
this
a
bit
comical
since
we
had
no
intention
of
going
back
anyway
and
what
makes
it
even
more
hysterical
is
that
now
we
are
telling
all
our
friends
and
family
at
how
ridiculous
this
is
that
they
acted
this
way.
Why
would
you
guys
not
just
refund
the
money
and
say
have
a
nice
day
but
instead
issue
a
lifetime
ban
as
well?
This
doesn’t
seem
like
good
business
practice
to
me.
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