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  • 1/5 Charles P. 9 months ago on Google
    I really wanted to like this place, but for how much it costs, I can't say a whole lot of good things about it. Yes, it's new and it's in an up and coming area and it's quiet. But that's basically where the compliments end. Starting with moving in, I'm disappointed with the hideous view of some gross-looking, rusty buildings from my apartment. I toured three different apartments, and I had wanted the one that faced the park across the street. The construction quality is embarrassingly bad. Visible shortcuts can be found all over the place. From the cheap, misaligned shades on the windows, to the mangled light switch cover in the bedroom, to the trim that's not even straight in the bathroom beside the door. While the kitchen may look nice in the pictures, the cabinets are made of very cheap feeling, pressed-wood materials, like you'd expect from buying a piece of furniture in a box from a department store. Additionally, my dishwasher was not functioning when I moved in. After reporting so, it took roughly a week for maintenance to look at it, order a replacement part, and put it in. The dishwasher worked for a few weeks, then it broke again and leaked all over the place, soaking my kitchen rug with dirty dishwasher water. Upon looking up the model number of the dishwasher in my unit, according to Lowe's, it's "regularly" a $559 dishwasher, but at the time of writing this review: $379. Seriously!? You are getting bottom of the barrel appliances in an apartment that costs more than four of these dishwashers right now PER MONTH. I'm also not impressed with how the seemingly-lazy property manager (who apparently left now) handled this situation. After the second incident with the dishwasher, they finally replaced the piece of junk. You would think that they could do the absolute bare minimum by checking to see if the apartment is in good condition before having a tenant move in - especially when the building is new. Then they seriously told me I'd get a whopping $75 off my next month's rent and a $75 gift card to a store of my choice. ??? what even is that? First of all, my concerns were not getting a pathetic "discount" on rent (...and a gift card, for some reason - I'm guessing because I mentioned that I had to use my brand new bath towels to clean up the water spill, which costed me more than $75 anyway), but the expectation is that if I'm paying nearly $2,000 for a 750 sqft apartment in Auburn Hills, it should have a flawless living experience. Earlier this month, my allergies were giving me issues so I checked the filter in the furnace, and the thing was BLACK from having so much dust in it. Absolutely disgusting. So I replaced it with a new one that focuses on capturing allergens since I made the assumption that they don't change the filters here. Sure enough, I check my email to see that they were replacing filters just a couple weeks after I had replaced it. They not only must have threw out my brand new filter, but they replaced it with the most basic, cheap-looking filter there could possibly be, which looks completely and utterly useless for filtration. Like, how does someone not have the common sense to think, "huh this looks brand new. I probably shouldn't replace this, or at least see if the tenant wants me to leave this next to the furnace." Especially when the previous one was SOLID BLACK from dust! Management does not display any sort of intention on caring about their tenants' experience in this building, according to my experience, and this is unforgiveable. I wasn't going to post a review because I figured I had just gotten wildly unlucky, but this is what happens when you take shortcuts, sacrifice tenants' needs, and overcharge for rent, and cut corners at every possible way. Edit: An e-mail has now been distributed to tell people to take their trash all the way out to the dumpster when the on-floor trash cans are full, rather than hiring enough staff to check the trash as often as needed.
    3 people found this review helpful 👍

  • 5/5 Nicholas F. 1 year ago on Google
    My fiancé and I have lived here for just about a year. The unit is comfortable, utilities are inexpensive and overall the Jordan is very clean. With the park across the street, we open the slider door in the summer to hear the bands play. In the winter it is quite cozy and power failures never last more than 2 minutes. We are transplants from Boston and moved for medical school. We didn’t know the area, any people or really much at all about Michigan. Melissa was incredibly thoughtful to help us last minute when the acceptance letter came in the mail. To anyone that is moving from another state, this is the place to live and Melissa is the only person you need to call!
    2 people found this review helpful 👍

  • 5/5 Shelby S. 2 years ago on Google
    I’ve lived at The Jordan since December and have had nothing but great experiences thus far! The building is quiet, very clean and has a gorgeous lobby. Every guest that I’ve had in my apartment has commented on how beautiful the design and finishes are. Love the view of the Clinton River that I get from the fourth floor. Melissa has been so pleasant to work with as well! She is always kind and helpful. Would recommend to anyone looking to move to the area!
    2 people found this review helpful 👍

  • 5/5 aya a. 7 months ago on Google
    Beautiful scenery, spacious apartments, friendly neighbors. The staff was very helpful they went above and beyond my expectations. Would recommend to any one looking to rent.

  • 5/5 Pamela G. 1 year ago on Google
    The location of the Jordan cannot be beat related to proximity to a thriving, cute downtown, an amazing park and green space, a walking trail, expressways, and even to the city of Detroit. The property management staff is prompt and attentive, and extremely friendly. The variety of apartment layouts allow you to make the space your own, and the public main floor spaces allow you the opportunity for a larger gathering. Solid construction is noted throughout, especially related to privacy and noise control. Overall a great place to live, surrounded by some really nice people.

  • 5/5 Chuck H. 1 year ago on Google
    Moving back to Michigan after several years out of state, I wanted to find a building that was new, well designed, conveniently located, and comfortable. Not only did The Jordan meet all of these requirements, it exceeded them. Also, it's just another example of the civic investment community leaders are making in downtown Auburn Hills, love seeing it. That said, I'm not sure I would have landed here if it wasn't for Melissa. She's friendly, easy to work with, understands how to get it all done and made moving in a breeze. Couldn't be happier with my decision to live here.

  • 5/5 young jun R. 1 year ago on Google
    I really enjoyed living in the Jordan and felt safe and comfortable while I was staying there. Especially, Melissa helped me with my transition from California to Michigan, and it went smooth and fast. It was so easy to communicate with any issues. Highly recommended!!

  • 5/5 Kimberly M. 1 year ago on Google
    I moved in when it was brand new and it’s definitely nice to have new appliances and features, as well as in-unit washer & dryer. There is easy access to Clinton River Trail for walking or running. They take really good care of the complex and were attentive and quick-to-fix when I had a foundational/plumbing issue. Melissa the community manager is very helpful and communicative with all the residents!


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