Used to be good, but had a poor experience last night. We went as a family of four and had a meal in the left bank restaurant. The table service was quite poor and the bill had a £13 service charge slapped on automatically. The total bill was £126 plus tip, making £139. I left £130 truly believing it was sufficient under the circumstances. The waiter came back twice saying it wasn't enough money. I explained once that the service charge was optional and that I have left enough including an appropriate tip. This was rejected and the waiter again insisted I pay the full amount as it was not enough. I explained again about the tip. He came back yes again to query how I would make up the shortfall in the bill. I was forced to stand my ground and insist in front of everyone that I wasn't paying the full tip. Automatically slapping on £13 tip for poor service is one thing. To then repeatedly question and confront a customer over not paying the full tip in front of everyone is quite another thing altogether. I left the restaurant feeling both humiliation at the confrontation but also annoyance knowing that actually I was right. The tip is optional, discretionary, and voluntary. Putting it automatically on the bill could be seen as a helpful reminder, thank you, if you want to see it that way, but repeatedly insisting it is paid and that I have made a mistake in leaving a smaller tip and ignoring my explanation is just plain wrong.

We had breakfast with friends at the Left Bank. A fantastic location and we were lucky enough to get a table by the window overlooking the river. Breakfast was self service with the exception of the cooked breakfast which was served by the chef. Great food and service with the exception of the Black Pudding that could have been used to repair the sole of my shoe. Would however have no hesitation in recommending.

Gorgeous buffet style restaurant, but not your average buffet! There is so much choice of starters, soup, pasta sltation, noodles station, mains buffet with 3 or 4 coices including fish and vege options. The dessert table is to die for though, wear elasticated waist!! Have a stroll along the Thames after dinner to get your digestion working! Rexommend for fussy eaters and special occassions. Book well in advance!

Our annual team Christmas do is the buffet here. We did it before lockdown and restarted last year. I highly recommend it. Such a nice venue and atmosphere. The food is great, loads of choice and the staff are brilliant (if not very busy). We're going next year too

The food was amazing, the atmosphere was lovely and the service was great. I will definitely be returning back here.

I have been coming here for years. The starters and desserts selection are great and incredibly delicious. The Sunday roasts are just OK for me now. When you have to argue with the "chef" that you want it rear, and he says that's all he has (well done, not even medium), when you can see in the back, 10 more roast pieces, you wonder. Attitude for him was more important than service. The service otherwise is great. Except for that "younger chef"...

Usually a very good range of items at the Sunday buffet but not so good this time. No poached salmon and cheeses selection was poor. No coleslaw. Was told that they had run out of salmon. Note to self book early lunch and not one at 3 o'clock...

Firstly my expectation of this place was high due to the reviews about the buffet style Sunday Roast. My partner and I made the 100 mile round trip specifically to experience what everyone else had. I have to say that the selection and the food did not disappoint, nor did the dessert section. However, the lack of service and the overall atmosphere was where the restaurant lost me. My partner and I went up multiple times to try different sections so each time we finished a plate, we left it on the side of the table for it to be collected but at one point we had 6 plates on the table not being taken away. The staff were clearly not too busy as there was about 3 in the restaurant alone and around 5-6 tables of people. There was also hardly any atmosphere as the dining area was quiet and no music or background sounds. We understand not everywhere can play music but the result was a very flat feeling dining experience. The one bit that really got us was when my partner kindly asked if we could get a takeaway box as she had a few bits leftover on her plate and didn’t want it to go to waste. We asked a member of staff who said he needed to check with his manager, the manager came over and told us that they didn't have, “Any appropriate containers for our food”. We asked if there was anything else that could possibly be used and she said no. We were very surprised as we’d had afternoon tea there about 2 weeks prior. I also noted that the words used were “appropriate containers”. At the end, when paying the bill I asked the member of staff and was told that, “Actually we have foil but we were told that it doesn’t look good to give people foil”. The fact that we were not even offered the foil seems a bit like cutting corners at the expense of their guests - it might not have looked fantastic but it would have saved a lot of food being thrown away for no reason and it would have meant we could have enjoyed the food that we paid for at another time when we didn’t have a 50 mile journey ahead of us. Out of principle I should have taken off the service charge but I think I was still in shock when I was paying. We won’t be returning as this really left a bad taste in our mouth, given that it was £45pp with service charge and the experience really wasn’t worth the drive or the price in my opinion.

We went last Sunday and the food was great. Great selection of starters, mains and desserts as part of their buffet offering. Oddly the service was really poor, unattentive and frustrating. It wasn't busy at all and plenty of staff for the 5 tables occupied. We kept being overlooked. It's rare that I ask for the service charge to me removed but did this time. The food made up for the lack of service but unlikely going back. Furthermore we asked for a little bit of food bagged up this resulted in a disclaimer having to be signed in case of food poisoning including signed by a witness. I have never experienced that before and seems overkill. We came to eat not to review and sign legal documents...

Booked in for dinner but very disappointed, food was cold, tasteless and dry. £68 for 2 people without drinks I expected a lot more. Not many options or varieties, the only thing that was nice was the two tiny bits of lamb we were given. Desserts were awful and dry. Also had breakfast which was slightly better but still not worth it for the price. Scrambled egg is tasteless watery mush with a crust on top, 4 different types of bacon that taste the same and full of fat. The sausages however were lovely. I'd say for that price range it's one of the worst meals we have had.

We have been visiting Runnymede Left Bank for over 7 years, and in recent experience the quality, options and service has deteriorated massively. Especially, if you have gluten intolerance, options are very limited. I remember from years ago, where the on demand mains were prepared with flavours, fresh and good quality. My latest experience was a disaster, where vegetarian main options were roasted peppers, flavourless pasta and greasy pizza. I would highly recommend the management to consider a different, fresh and latest menu with more vegan, vegetarian and free from options. Not changing with times is not an option and I would be really sad to see if they don’t do keep up with changing consumer behaviour and needs.

Not great for vegetarians I was really looking forward to our night out here, and it was going well with the starters, so I eagerly went over to the mains section and was greeted with all meat and fish options. When I asked the chef what he had for vegetarians he pointed at the fish. In the end I ordered some noodles, which turned up so salty I couldn't eat it. So I've given a 3 for starters and dessert and atmosphere, but really disappointing that there was not a thought given to vegetarians. There were 5 in our group alone.

The food was great. Starter, main and desert buffet. Lots of choice, very healthy selection. We went for the unlimited prosecco offer with the buffet. It's supposed to be unlimited for 90 mins but they really stop offering it to you after an hour. Clientele is different. Either retired or groups or women on a Saturday afternoon. We were unfortunate to have been placed next to a really loud group of women who really gave me a headache and ruined my experience. I did complain to two waiters but they neither offered us another table or asked the women to tone down. I was pretty disappointed and am not sure I'd go back again.

Delicious Sunday lunch. Food and staff both excellent

Plenty of choice for all three courses with good service. Eat as much as you can for £38 plus drinks. Nice walk along the river and lock after the food.

Excellent breakfast buffet - both cooked and continental - with a view of the Thames. I especially liked the coconut Bircher muesli.

Not half as good as it was as a buffet restaurant. Limited menu and no atnosphere. Disappointing this time.

4.5 star. We ate in the Leftbank as part of a spa weekend. The buffet dinner was included in our spa break, but not drinks. That's fine as that's what we expected. A service charge of around 12.5% is added to the bill at the end for every time you are at the Leftbank restaurant or in the lounge. The buffet is not how I have experienced a buffet before, it's how I would describe a "posh buffet". The waiters will serve drinks to your table and are very quick at clearing away your dirty plates and glasses. A place is set at your table along with cutlery and a serviette before you arrive at your table. The waiters will also happily bring you any extra cutlery you want and are very attentive. Was a good experience with plenty of choice for different foods at a high quality on offer. With the chef located behind the main dishes area on hand to answer any questions you may have. The extra touch of a birthday dessert plate was nice as well for my Husbands Birthday. On arrival to the Leftbank restaurant for breakfast we were given the option to eat in another restaurant that they had set aside for adults staying at the hotel without children, which was a nice option for a quieter breakfast. The staff at breakfast were friendly and attentive. The food was ok, nothing spectacular to say.

Very limited selection of starters and average quality food for £38.50 per head. Would be better as a normal restaurant so you don't have to pay lots if you only want a main.

Back to a buffet again after Covid. I've missed this place and it was a lovely dinner with colleagues. Looking forward to coming back soon!

Great food, nice ambience, pleasant staff

I celebrated my birthday last night in this fine place. I am glad to say that we passed a fantastic evening and the restaurant was no doubt the reason for the strong meeting. The stuff helped in a splendid manner, the cuisine was very good and my friends were extremely pleased. We shall no dout come back again for more joyful events. Thank you very much.

Fresh, diverse buffet of English/French/Mediterranean catering to all likes. An excellent venue for any occasion with an impeccable drinks list, ranging from the healthy smoothies to the fine whiskeys and cognac. The kitchen staff are well versed in the food production, give great descriptions and provide excellent recommendations. I love this restaurant. The food selection is presented elegantly and the depth of flavor is very impressive. 5 stars that are well deserved. Thank you very much.

This is the main restaurant at the awesome Runnymede hotel, offering breakfast, lunch and dinner. We had several meals here during our hotel stay in December 2021, with the food absolutely fantastic every time. The staff were always smiling and helpful, making for an amazing experience. Well done to all the kitchen and wider team for being so awesome!

Loved it always great food

Great service. Mediocre food.

The meals and service were beyond my expectations. I surely liked the environment of this restaurant. Fantastic restaurant to take my family out for lunch.