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Frequently mentioned in reviews: time (19) hospital (19) patients (16) good (13) service (12) care (12) Lister (12) staff (11) Hospital (9) health (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Gabriel H. 7 years ago on Google
    Worst service ever! How can you make a women who is bleeding waiting for five hour at the waiting room only because her English is not fluent! Appointment time given to you is useless because even though you arrive the hospital an hour before your schedule time you ah've to wait two hours without anyone telling you why it has been delayed. This is my first time writing a review and I promise you I am not lying or exaggerating in anyways.
    18 people found this review helpful πŸ‘

  • 1/5 Monaa Q. 6 years ago on Google
    As a hospital whos client base is predominantly pregnant women and children, the lack of professionalism, empathy and undertanding is staggering! I made the huge mistake of having my antenatal care done at Lister. Every appointment was delayed at least 2,5 hours after which the doctor would literally see you for a maximum of 5 minutes and declare: yep everything is great, baby is growing well, here are some more vutamins and supplements (that yiu dont actually need). You pay the highest consultation fee only to be brushed of as quick as possible, should you be lucky enough not to have a complicated pregnancy. When I queried a nurse about my vitals, she actually had the audacity to ask me why im asking so many questions! Unacceptable level of care, unaccepatble waiting time, unacceptable disrespectful staff behaviour. My advice to anyone looking for an OB during their pregnancy, DO NOT EVER STEP FOOT IN LISTER HOSPITAL!
    18 people found this review helpful πŸ‘

  • 4/5 Dine N. 3 years ago on Google
    I have read a lot of reviews here but I haven’t come across the fertility comments. Pls is this hospital into Ivf and other fertility care. I am inquiring from UK. Thanks
    17 people found this review helpful πŸ‘

  • 1/5 nicholetta k. 2 years ago on Google
    Beautiful clean facilities but waiting time is terrible! I don’t understand why they give specific appointment times to patients and yet they never respect timing. I had an appointment at 11am one time. I showed up at 10:30 and yet I waited for over 2 and half hours to be seen by the doctor! When it happens once you think it’s because it’s an unusually busy day but for it to happen consecutively on each visit, that’s a no no. I’m taking my antenatal visits elsewhere.
    15 people found this review helpful πŸ‘

  • 5/5 Susan B. 2 years ago on Google
    My daughter, Lydia, was born there when we were serving overseas in Ghana!! My doctor, head nurse, & head midwife were the best, & I had excellent care!!! She turned 5 this year!
    12 people found this review helpful πŸ‘

  • 2/5 johnny a. 1 year ago on Google
    expect to wait for hours! they will never never never see you at the appointed time... staff might be good, doctor is great but time is very disorganized. the only thing they're fast with is taking your money
    12 people found this review helpful πŸ‘

  • 1/5 Mrs Yvonne A. 2 years ago on Google
    Lister has a very nice facility, ambiance and follow covid 19 protocol well. I am sharing this with hope that you improve the quality of your service to match you esteemed status for the good of all P.S. This rating is based on my experiences with Airport Women Hospital and Korle-Bu Teaching. Here are a few recommendations which need to be addressed for the good of all. First, invoices should be filled out by staff and not patients. No other facility does this. Spare especially patients in poor state and those who request for assistance. Second, please double check with insurance companies what is covered or otherwise under health insurance. Do not just all patients to pay. Third, outsource customer service to get phone lines answered promptly and provide necessary support to patients. Or perhaps hire more staff and train appropriately to tackle this. This goes for both the main line and emergency lines. No one deserves to be asked to call back again because as the intended department could not answer their phone; after trying to reach the mainline in days. Fourth, delays or changed in plans should be communicated to patients ahead. Fifth, it is ideal to call and check up on or remind patients to collect their medications, prescriptions or appointments. We haven’t collected spectacles which has been ready since September and no one has called to remind us to pick it up or come for check up. P.s. Out of frustration due to no feedback and urgency, we reordered same spectacle prescription from Korle-Bu and it arrived in 3 days. Lister promised delivery in a week but it was ready in a month. My family has had a painful experience but we hope that from this feedback, you treat your patients better. Let’s do better. We believe in you!
    10 people found this review helpful πŸ‘

  • 1/5 Jeanj J. 1 year ago on Google
    The requirements to hire staff and employees at Lister are to be disrespectful with patients, to talk in twi and giggle when a patient asks a question, to keep patients hanging with no direction or advice, to waste as much time as they can. Unfortunately, one cannot consider it's a one time experience cause some of them had a rough day or they are overloaded, it's the norm there. It's their mission to do the bear minimum, make the patients feel very unwelcomed (especially if they arent Ghanians), avoid answering any question and direct the patients to someone else, and waste as much time as they can in every task possible. NB: this post is referring to paper workers and front desk lazy staff, it has nothing to do with the doctors and nurses.
    10 people found this review helpful πŸ‘

  • 5/5 Samuel O. 5 years ago on Google
    I personally dont like going to hospital but Lister hospital is a place i will recommend for their environment, relation, services and modern facilities and equipment.... Spend less time and good price for quality health care.
    9 people found this review helpful πŸ‘

  • 5/5 Julia J. 4 years ago on Google
    Lister hospital is a 5 star hospital in terms of care with highly competent doctors, very friendly nurses and up to date on infrastructure. You will find all specialists in this hospital. Their customer service is top notch. If you find yourself in Accra and in need of any medical assistance don't hesitate to contact them 24/7.
    6 people found this review helpful πŸ‘

  • 1/5 Henry A. 6 years ago on Google
    Keeping to time is something not in their character.
    6 people found this review helpful πŸ‘

  • 5/5 Alfred M. 5 years ago on Google
    What a nice place to have baby's
    6 people found this review helpful πŸ‘

  • 3/5 Ayisi B. 4 years ago on Google
    The La General Hospital provides specialist care in Internal Medicine, Obstetrics and Gynecology, as well as Child Health and Surgery. It's inpatient services and OPD facilities are well capable in meeting the needs of its clients
    5 people found this review helpful πŸ‘

  • 1/5 Matina N. 4 years ago on Google
    Terrible experience. Scheduled laparoscopy but ended up with exploratory laparotomy
    5 people found this review helpful πŸ‘

  • 1/5 frank k. 1 year ago on Google
    Lister hospital have degraded their standards ,is either they are not taking the health of their customers serious. It's rather unfortunate ,I visited lister and felt like I'm in a poly clinic. I came here 8:20 am and it's 9:30 . No one has taken the pain to ask me jak,my vitals have not been checked. I think there is something absolutely wrong at lister.
    5 people found this review helpful πŸ‘

  • 3/5 Sheriff S. 6 years ago on Google
    I did advise myself from the comments I'm seeing here
    4 people found this review helpful πŸ‘

  • 1/5 Gaius N. 4 years ago on Google
    if i may know, Is La General Hospital actually considered as a Hospital? i brought a patient there at 11-12pm and saw 2 Nurses there instead of attending to us they told us OPD is closed and there's no Doctor as well so we should go. Really! seriously this is so bad to call that big building a General Hospital. One of the nurses spoke sarcastically or i should say unappealing to a patient we asked for 1st aid the other said her certificate is not to a level to give a drug.. This is absolutely NONSENSE and unacceptable in the Health Center indeed cos what if the patient is in real pain or dying. come on Leader rise up its about Life and Death. If they don't qualify to be there don't fix them to that position and Favoritism must end. The Nurses don't know how to handle a Patient that's all because i held back to fire her for talking any how. The Leaders in that Hospital wake up else you will be responsible for loosing lives which you mostly have already. People have complained severally about that Hospital why? this due to unprofessional-ism unqualified people to work as Nurse. At night anyone can be rushed to the hospital and most important thing is all Nurses should know 1st aid despite of anything, its a life we saving if not imagine the patient is your blood, sister, brother, father will you respond negatively or attend to them. Also they need a development skills on how to treat patients with love and patient, thats how we do it else they must be replaced. May God Help Ghana and the Leaders.
    4 people found this review helpful πŸ‘

  • 4/5 Charles A. 7 years ago on Google
    A very good place for health care with many departments for service
    4 people found this review helpful πŸ‘

  • 5/5 Cecil Dela S. 5 years ago on Google
    They have the best medical facilities in West Africa, the Doctors nurses and all other staffs are professional. Lister does not compromise on delivering the best health care services.
    4 people found this review helpful πŸ‘

  • 5/5 22Emmanuellove 1. 3 years ago on Google
    I loved this place but this General Hospital was demolished by the UNPATRIOTIC NPP (UNPP) government in the month of August 2020 in the wake of a Pandemic pictures showing the remains of the demolished La General Hospital
    3 people found this review helpful πŸ‘

  • 4/5 Afia A. 6 years ago on Google
    Great service.
    3 people found this review helpful πŸ‘

  • 3/5 E. Stanley U. 6 years ago on Google
    A fairly good medical facility. It doesn't seem to be very well staffed. There are usually long waits before seeing a doctor or health care practitioners. The doctors and nurses are quite professional.
    3 people found this review helpful πŸ‘

  • 3/5 OkuJet H. 5 years ago on Google
    Great place Good services
    3 people found this review helpful πŸ‘

  • 4/5 angela o. 6 years ago on Google
    I was satisfied with their services.Nurses were nice and the Doctor Who saw me was professional too
    3 people found this review helpful πŸ‘

  • 4/5 Elizabeth A. 6 years ago on Google
    Very efficient Health Workers.
    3 people found this review helpful πŸ‘

  • 5/5 Gh C. 5 years ago on Google
    It's a good hospital around Labadi and it's environment
    3 people found this review helpful πŸ‘

  • 4/5 Gerald K. 6 years ago on Google
    Was ok not the best
    3 people found this review helpful πŸ‘

  • 5/5 Pry_silah 4 years ago on Google
    The staff is friendly
    3 people found this review helpful πŸ‘

  • 4/5 Nana O. 7 years ago on Google
    Very friendly health workers. treat emergency cases with a sense of urgency and have the patients at heart. i will however advice anyone who goes there in the evening to be in trousers or have some kind of mosquito repellent. in all it's a good place to go in emergencies for health care
    3 people found this review helpful πŸ‘

  • 5/5 Nidra H. 6 years ago on Google
    Lister is a good hospital. Been using them for the past 4 years and have no regrets. One downside though is the waiting time even with scheduled appointments. I do hope your team can work on this as it's very frustrating to have an 11am appointment only to see the doctor at 1pm. Perhaps it is time to automate the way you see your patients when they show up to the hospital. The nurses tend to mix up files and mess up the timing (unintentionally I think). Nonetheless despite the issues with timing, Lister is a good hospital with highly competent specialists who know what they are about and that is what matters to me most.
    3 people found this review helpful πŸ‘

  • 1/5 josee c. 2 years ago on Google
    Avoid if possible. They are very unprofessional with your time. Each nurse and doctor will give you different procedural information. You will wait for hours on end... couldn't wait to leave
    3 people found this review helpful πŸ‘

  • 5/5 Beatrice K. 6 years ago on Google
    Respectful nurses
    2 people found this review helpful πŸ‘

  • 5/5 foster o. 6 years ago on Google
    Nice environment, experience and friendly staff.
    2 people found this review helpful πŸ‘

  • 5/5 Maroon Ama A. 2 years ago on Google
    Went in for an emergency. Clean facility, timely service and staff were caring, knowledgeable and professional. I would recommend.
    2 people found this review helpful πŸ‘

  • 5/5 kingsley m. 5 years ago on Google
    It's lovely.
    2 people found this review helpful πŸ‘

  • 5/5 Alfred M. 5 years ago on Google
    Cos the surrounding is clean and only Expert Doctors work here
    2 people found this review helpful πŸ‘

  • 5/5 Paul A. 3 years ago on Google
    When I come to your facility and you make me feel good, I will like you. My experience at Lister is very very good. Papa Dr. Hiadzi and your team, kudos!! My wife and myself we say Ayekoo.
    2 people found this review helpful πŸ‘

  • 5/5 Appiah M. 3 years ago on Google
    It's very comfortable and attractive surrounds
    2 people found this review helpful πŸ‘

  • 1/5 Rashad H. 3 years ago on Google
    Beautiful facility ⭐⭐⭐⭐⭐ Professional lab technician ⭐⭐⭐⭐⭐ Cannot email my malaria test results. I literally have to sit for 45 minutes till the results show up ⭐
    2 people found this review helpful πŸ‘

  • 1/5 Mary D. 1 year ago on Google
    Too much bad records on timing ….. I also experienced it. This will soon be on social media and it will definitely be a very bad market and records for them .
    2 people found this review helpful πŸ‘

  • 5/5 Denis P. 4 years ago on Google
    Had to get some treatment here. It was a good service. Dr.Zack is a high level specialist.
    2 people found this review helpful πŸ‘

  • 3/5 Muhammad Usman N. 2 years ago on Google
    It's better than before
    1 person found this review helpful πŸ‘

  • 5/5 Esi M. 4 years ago on Google
    Excellent service, highly professional staff, serene environment.
    1 person found this review helpful πŸ‘

  • 5/5 YENTUMI G. 6 years ago on Google
    Excellent and Quality services
    1 person found this review helpful πŸ‘

  • 5/5 Kafui D. 6 years ago on Google
    Friendly Doctors and nurses
    1 person found this review helpful πŸ‘

  • 5/5 Gideon K. 5 years ago on Google
    Needs to get more stars.
    1 person found this review helpful πŸ‘

  • 4/5 Pamela S. 5 years ago on Google
    Great place
    1 person found this review helpful πŸ‘

  • 3/5 Fernando E. 4 years ago on Google
    (Translated by Google) Not bad (Original) No estΓ‘ mal
    1 person found this review helpful πŸ‘

  • 4/5 FRIMPONG BISMARK KWESI J. 4 years ago on Google
    Serene atmosphere Fast care
    1 person found this review helpful πŸ‘

  • 4/5 Sandra T. 4 years ago on Google
    This one of the best hospitals I've been to so far. Friendly staff, the doctors are patient and the facility itself is so clean. The only downside is the long waiting time.
    1 person found this review helpful πŸ‘

  • 4/5 Coded G. 5 years ago on Google
    Great hospital with great customer service.
    1 person found this review helpful πŸ‘

  • 5/5 Lyette O. 4 years ago on Google
    It's the best private hospital in Ghana
    1 person found this review helpful πŸ‘

  • 5/5 Asiamah W. 4 months ago on Google
    They are the best and their customer service

  • 5/5 TSANYA DANIEL J. 4 months ago on Google
    Great feedback regarding their services

  • 5/5 sewornu k. 1 year ago on Google
    Nice and comfortable place to be. The reception is very welcoming. I think this is one of the best place in Ghana for all your medical needs. They have excellent customer service. This is my ideal choice

  • 4/5 Kojo A. 3 years ago on Google
    Great ambience

  • 5/5 Aba E. 3 years ago on Google
    When I go to the hospital, I want to feel comforted and Lister does it for me. It’s worth every penny.

  • 5/5 Osay Osman Y. 2 years ago on Google
    A modern hospital with top notch services and personnel.

  • 1/5 Michael Boadu O. 2 years ago on Google
    Very bad time management. Can't keep to appointments time given to patients

  • 5/5 Dms β€œDMSEXPRESSGH” e. 2 years ago on Google
    One of the best hospital in Accra Ghana.

  • 4/5 Eileen S. 2 years ago on Google
    Excellent Customer Care with Serene and Exceptional Ambience.


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