2/5 Andy H. 2 months ago on Google • 312 reviews New
It's
a
shame
to
be
writing
this
review
because
the
coffee
here
tastes
really
good
and
I
like
the
space.
It's
a
cosy
place,
despite
the
big
windows,
comfy
seats,
usually
good
music,
good
WiFi
and
clean.
However,
on
at
least
3
occasions
now
my
order
has
been
forgotten
or
missed
out.
In
addition
to
this
I
have
been
charged
for
a
Latte
when
I
asked
for
an
Americano
(and
had
it
confirmed
by
the
server),
so
I
was
charged
extra.
I
don't
drink
milk
so
would
never
have
ordered
a
Latte.
Not
even
a
sorry.
Twice
I
have
ordered
coffee
to
take
away
and
after
15-20
minutes
of
waiting,
while
everyone
served
after
me
got
their
coffee,
I
have
been
asked
what
I
am
waiting
for
and
then
the
order
written
out
and
started.
On
another
occasion
I
was
staying
in.
I
gave
my
table
number,
paid
and
took
the
seat
as
instructed.
Half
an
hour
and
nothing!
I
had
to
go
up
to
the
till
and
point
out
that
I
still
hadn't
received
my
coffee.
Really
disappointed
in
the
service.
There
used
to
be
two
counters,
one
for
seating
and
one
for
takeaway,
but
they
make
everyone
queue
together
now
so
it's
longer
queues
and
a
longer
wait.
There
are
some
gluten
free
and
vegan
snack
options,
but
they
warn
there
may
be
cross
contamination,
so
if
you
have
an
allergy
don't
bother.
Sorry
to
say,
will
be
looking
for
an
alternative
coffee
shop
in
the
area.
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