Jewelry By Designs image

Jewelry By Designs

Jewelry store Jewelry repair service Diamond dealer

Full-service retailer with engagement rings, wedding bands & fashionable jewelry, plus watches. People often mention jewelry, service, ring, Jewelry, customer, store, great, helpful, Design, time,


Address

2932 Prince William Pkwy, Woodbridge, VA 22192, United States

Website

jewelrybydesigns.com

Contact

+1 703-580-8880

Rating on Google Maps

4.80 (448 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 11 am to 4 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: jewelry (59) service (54) ring (36) Jewelry (35) customer (30) store (29) great (27) helpful (24) Design (20) time (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sandy R. 6 years ago on Google
    My husband passed away 2 1/2 years ago. I've been looking for a jewelry store that could take his wedding ring and mine and melt them down together to create an everyday widows ring. To my surprise not many places in our area was equipped to do that. A friend recommended Jewelry by Design in Woodbridge VA. I called, they could do it, set up an appointment and off we went. I found my inspiration ring at their store and it took approx. 4 weeks to create it. Below is a picture of the final product. I absolutely love it and would highly recommend Jewelry by Design. Thank you Lynn for helping me create my dream.
    1 person found this review helpful 👍

  • 5/5 manuel F. 3 years ago on Google
    Best customer service you will experience ever.Whether you are looking to purchase,sell or repair simply put,Jewelry By Design.They care.
    1 person found this review helpful 👍

  • 5/5 Patrick M. 3 years ago on Google
    I’m always blown away by the quality of the jewelry at this store. I won’t shop for baubles for the wife anywhere else. Ken is incredible to work with. Great service and great value.

  • 5/5 leslie b. 3 years ago on Google
    Replaced battery in 2 Tag watches and had a ring maintenance inspection with deep cleaning. Everyone was very pleasant, helpful and professional. I will definitely return for future shopping or jewelry care.

  • 5/5 David S. 3 years ago on Google
    I stopped in for my first time to get 2 watch batteries replaced. Beautiful store with beautiful jewelry. The staff are very helpful and pleasant. I will definitely go back for any jewelry needs.

  • 5/5 R R. 3 years ago on Google
    Ken and Katy were amazing! Super friendly and made it very easy to shop and buy. Store is gorgeous and has great prices.

  • 5/5 Lorna B. 3 years ago on Google
    Shopping at Jewelry by Designs has always been a pleasure for me. Especially if Ken assists me. He is ALWAYS professional, friendly and knowledgeable. This is the very best jewelry store in Prince William County without a doubt!

  • 5/5 R Y. 3 years ago on Google
    I needed a family ring enlarged and I found this store simply by searching online. So glad I took a chance because I was thrilled with the outcome. They did a wonderful job of enlarging the ring by three sizes and perfectly matching the millgrain on the band, all for a very reasonable price. I was helped immediately when I walked in and the consult took 10 minutes. The work was done in less than a week. So glad I found this shop and would definitely recommend for all jewelry work.

  • 5/5 Rebecca N. 3 years ago on Google
    Wonderful service and very friendly staff. I’m super happy with the outcome of my ring!

  • 5/5 Jefferson K. 3 years ago on Google
    Dan is a terrific salesman. He found the ideal watch band for me, as well as guided me to the perfect earrings for my wife's Christmas present.

  • 5/5 Kacy E. 3 years ago on Google
    I needed my diamond wedding band resized that I purchased from a store that does not do resizing. I paid a fair price, but then it was still too big, so they resized it again for me at no extra charge. Everyone was very friendly and helpful. They also have some very beautiful jewelry. If I had known about JBD, I would have looked at their beautiful collection of rings first!

  • 5/5 [email protected] 3. 3 years ago on Google
    I have loved this store forever. Under new management now but still does not disappoint. Customer service is superb. Love love this store and all the people that work there. Especially Lynn. She is my go-to for anything I’m looking for.

  • 5/5 Teresa P. 3 years ago on Google
    Very nice jeweler. Staff friendly & professional. Repairs completed before estimated date. Will recommend to others!

  • 5/5 Christopher C. 3 years ago on Google
    Dan Scanlan is always very friendly and quite helpful ! Whether for a purchase or a repair I have received outstanding customer service for years !

  • 5/5 Jim R. 3 years ago on Google
    Great and a pleasure to shop, very kind staff and listen to your thoughts and wants. Will continue to do my jewelry shopping there.

  • 5/5 Janet M. 3 years ago on Google
    Thank you to Yolanda for her knowledgeable and helpful advice and excellent customer service.

  • 5/5 Timothy F. 3 years ago on Google
    Extremely knowledgeable and helpful. They exceeded my expectations.

  • 1/5 B 3 years ago on Google
    Originally gave 5 stars. Changed to one now. Apparently under new ownership. We went in there 2 years ago to buy jewelry and have repairs done on others. Purchased the lifetime protection/service for my wife's wedding set. It's no longer honored. What a waste.

  • 5/5 Cozy B. 3 years ago on Google
    Jewelry By Design changed ownership but haven't missed a beat. Same great service, same great product selection.

  • 5/5 John H. 3 years ago on Google
    EXCELLENT SERVICE!!! They will work with you at any price range. Sarah and her team are VERY knowledgeable. They listen and know what the customer is looking for and they deliver.

  • 5/5 Keith J. 3 years ago on Google
    Yolanda is great at customer service

  • 5/5 G. C. 3 years ago on Google
    Just a normal battery replacement for my Casio Edifice, the team was awesome, the customer service acumen is outstanding, I will be a regular customer and I highly recommend Jewelry By Designs!!!

  • 5/5 Mark V. 3 years ago on Google
    Very professional, helpful, and friendly service.

  • 5/5 Thao P. 3 years ago on Google
    I am beyond pleased at the service Katy and the other members of Jewelry by Designs showed me and my finance. We constantly ran into issues with the chain stores not taking us seriously (we even had one experience with a mom and pop shop telling us the ring I wanted was the wrong one/ bad decision!), but we didn't have a problem here! Katy was friendly and informative about every step in the process. I'm sure I had 101 questions and she answered them all. I'm glad we popped in, it was a very eventful experience and she got me what I wanted :) We look forward to doing business here again in the future!

  • 5/5 J B. 3 years ago on Google
    Great experience, very informal and honest. Highly recommend, tell Big Ken I sent you!

  • 4/5 Lanna W. 3 years ago on Google
    What interactions with Julio are always Pleasant but for the other guy that had to come help us he seems to act like it was a bother he needs to be more pleasant to the customers for lack of a better term he needs to get off his high horse because he know better than anybody else in there

  • 5/5 William C. 3 years ago on Google
    New battery for my watch kn a couple of minutes!

  • 5/5 Ira L. 3 years ago on Google
    Just a wonderful business. If you like jewelry at a good price, sold by a family owned company, please give them a try.

  • 5/5 A. Rudy A. 3 years ago on Google
    Dan and Yolonda are knowledgeable and professional. They both provide excellent and friendly customer support for all of your jewelry and watch needs.

  • 5/5 Rachel C. 3 years ago on Google
    Always such a great experience! Whenever I ask for a new piece of jewelry or need a repair, I know I will find exactly what I want and receive amazing service. Love to support this family run business! Highly recommend!

  • 5/5 ara d. 3 years ago on Google
    Awesome people and very fast

  • 5/5 Glynn B. 3 years ago on Google
    I love the personal care of JBD. The jewelry itself is magical, with both designs and prices to meet a variety of wishes,, but the patience of personnel is awesome. I must give a shout out to Yolanda, who has been a wonderful support for both me and my husband in our trips to.the Prince Wm Parkway store.

  • 5/5 Jared M. 3 years ago on Google
    Wonderful service. They resized my fiancé’s engagement ring and did a beautiful job for a good price. I also broke my necklace and they fixed it on the house! Very kind and generous professionals. The atmosphere did not feel stuffy at all and I actually laughed quite a bit with Sarah the manager while she helped us. Shout out to Sarah for being so accommodating and for Ken for being so knowledgeable. Would highly recommend.

  • 5/5 Montine W. 3 years ago on Google
    I had some jewelry repaired. I appreciated the professionalism they demonstrated in making sure my item was well documented before I left it with them. The repair was done within the time frame given and I was pleased with the finished product.

  • 5/5 Kevin P. 3 years ago on Google
    Quick in and out for some men’s jewelry. Great selection!

  • 5/5 Keith R. 3 years ago on Google
    Yolanda provides excellent customer service! The entire staff is very courteous and professional.

  • 5/5 Heidi R. 3 years ago on Google
    Ken was great! Took his time. Very knowledgeable. I will definitely return with further business.

  • 2/5 Eva E. 3 years ago on Google
    Having pleasant experience with the previous and original owner of Jewelry by Designs, I went to JbD for few services: diamond trade up, GIA diamond certificates and removing a diamond from its setting. Well, I give 5 stars only to their goldsmith (very humble guy). I wasn't content at all with the customer service that I received! I was attended by Yolanda and she haven't seemed knowledgeable to me. For every simple step she had to ask someone else: how to proceed credit card, how to fill a computer form, how much a service cost, etc. Her only good skill was to show me pieces of jewelry that I was interested to see. There was no trade up service fro my HOF diamond, because they do not have trade up policy - that's fine, but I had to leave my $40K diamond in their possession for a week only to find out that (no trade up). My diamond (purchased from the previous owner) was returned to me, but they could clean my jewelry as a courtesy for 1 week waiting. No free cleaning was offered! About the GIA certificates: I was given two different prices for the GIA service. After a dispute the final price for one GIA certificate became $200 + tax. For 3 diamonds I had to pay them $636. For this information (how much this will cost me) I had to wait 1 whole week, because Yolanda couldn't tell me the price, she had (again) TO ASK someone else. I canceled their service and sent my diamonds directly to GIA. I paid $450 as final price. $186 in savings for me! On the top of all, Romeo (who consulted Yolanda about the GIA price) told me, that THEY DO NOT GAIN ANY MONEY FROM THEIR GIA SERVICE, making me feel like a beggar. Sara (Yolanda's manager) refunded my money of the GIA service that I canceled without even to look at me or to apologize for 1 week delay only to calculate a simple service price! My conclusions: They wasted 2 weeks of my time: I had to go 3 times to this store, when I could do my job in one visit. I didn't feel like a valued customer of this store. I didn't like how they calculate their service price (could be this, could be that, depends how much the customer is willing to pay). I do not see them as a professional high end jewelers as they pretend to be!

  • 5/5 Steve R. 3 years ago on Google
    Friendly, timely service. Done sooner than promised!

  • 5/5 shelley k. 3 years ago on Google
    Love this jewelry store. They’re always so nice and take great care of us. Yolanda is the best! She’s so sweet and helpful. I recommend this place to everyone!

  • 5/5 Debbie K. 3 years ago on Google
    The gal that helped me with my jewelry put down what she was doing and helped me. She new what my necklace was made of, she picked out two necklaces that I could choose from to replace the broken necklace. She gave me money back for the old chain. The shop was very conscience of COVID-19. In all a very positive experience.

  • 5/5 Lizzie A. 3 years ago on Google
    Yolanda was absolutely amazing with helping me get my rings sized. I took my rings in on a Wednesday and she patiently carefully walked me through the sizing process, checking my rings, asking thorough questions, all while engaging me in excellent conversation. She gave me an amazing price to get the rings sized up one size and when she found out we were going out of town said she would try to have the rings done in time. FIVE days later, I picked them up Monday afternoon and they look like new and fit perfectly! Incredible job well done by the jeweler and Yolanda. Will DEFINITELY be using them again for our jewelry needs!!!

  • 5/5 Karen H. 3 years ago on Google
    My experience was wonderful! As soon as I walked in I was immediately greeted by Kenneth. I told him what I was there for and he took me immediately to what I ended up purchasing. He was very professional yet personal. I will definitely go back for future purchases.

  • 5/5 Jorge R. 6 years ago on Google
    Jon Caro had designed my Mother in Law's wedding band, which my wife always loved. The wedding band was beautifully wrapped around the engagement ring. My wife and I went to him with a very specific vision for our wedding bands hoping he would be able to make them, and he did. Jon is the most talented and skilled jeweler we have ever seen. My band is a white gold band with reverse beading around the center which is filled with blue ceramic. My wife's band consists of two bands designed to look as though they are wrapped around her engagement ring and her bands are filled with blue sapphires. Thank you Jon for making our vision a reality!

  • 5/5 Jason D. 3 years ago on Google
    The gentleman that helped my fiancee and I pick out our wedding bands was great. He kept our budget in mind, took care of her first by utilizing her engagement ring's design to find similar styles that would fit well, and then he was able to find a ring for me that was right up my alley. We were in and out within 30 - 45 minutes, and didn't even need to be fitted because they had the sizes in shop. Really good, quality service and very affordable prices for wedding rings. Thanks Jewelry by Design!

  • 5/5 Estell B. 3 years ago on Google
    I came into the store to get a Watch repaired and some of the links taken out of a different watch. Dan provided excellent customer service and was very personable throughout my entire first experience with jewelry by designs. They immediately repaired my watch and removed links from another watch, while giving great customer service at a good price

  • 5/5 Tracy W. 3 years ago on Google
    Good afternoon, I picked up my rings at Jewelry by Design this afternoon.... everything from top to bottom was amazing. The service from the time that I dropped it off last week and the service by the time I picked it up within a couple of days. I highly recommend Jewelry by Design and I will definitely be making them my main jeweler f=I'm here on out!!!! :) Simply Beautiful Tracy

  • 5/5 Tmg G. 3 years ago on Google
    Great employees the watch repair man is awesome and very friendly. Great experience will recommend you guys to anyone

  • 5/5 Nati S. 3 years ago on Google
    Jewelry By Designs it's the best place to take your jewelry to fix for you. Very friendly and honest people. I am very happy what they have done with my jewelry.

  • 5/5 Myra Y. 3 years ago on Google
    Love coming to Jewelry By Design, Kenney helped me out so much. I was nervous about having my stone set but It was such a quick and easy process. Everyone is so sweet and helpful.

  • 4/5 Maxine C. 3 years ago on Google
    I was so excited to gave Amanda help me on Sunday with my needs. She was really great, great personality, and most of all her customer service was outstanding.

  • 5/5 Derrick F. 3 years ago on Google
    This is the only Jewelry store i go to. The people are friendly and they are so professional, with a nice collection of designs

  • 5/5 Matthew H. 3 years ago on Google
    I always bring my watches and jewelry here for repair because of the jewelry repairman. He is great!

  • 5/5 Carl C. 3 years ago on Google
    The best place to go in NoVA!

  • 5/5 Linda M. 3 years ago on Google
    I had a badly mangled gold hoop earring repaired as well as it could be. Friendly and helpful customer service.

  • 5/5 Danielle B. 3 years ago on Google
    Dan was extremely helpful and considerate. Will buy again as this is the only jewelry store I will purchase from.

  • 5/5 Paul o. 3 years ago on Google
    The customer service provided was excellent and the results on the addition of the diamonds on my ring are amazing. I am very pleased with the ring looks and craftsmanship.

  • 5/5 Ellen N. 2 years ago on Google
    I have worked with Ken Sutts before and he has always been very helpful. I bought a 14k gold chain for my husband from Ken, there was a slight problem, but Ken helped me and issue was solved to my satisfaction. He always gives his undivided attention even if I can’t make up my mind. I would give this a 10 star rating if I could. Love Jewelry by Designs, I never have to worry about the quality of the items, and the people are the best.

  • 5/5 Jennifer K. 2 years ago on Google
    So these type of stores just don’t exist anymore. People who actually remember your name and face. Who won’t charge you unnecessary amounts just so they can make a buck off of you. I rarely write reviews because honestly I just don’t have the time… or I say I will and then forget to… but because I know these stores are facing competitors like online jewelry places, or the typical jewelry company like Kay’s or Zales I thought maybe a review could help guide people who actually wanted a live person experience instead of someone just being a salesperson. I cannot thank Ken and Angie enough for helping me with my watch that needed some adjustments and gave me some tips on how to upkeep it. Not a huge sale for them, but they treated me like I was just as important as someone there about to spend thousands. I will definitely be there again when I need some advice on my watch or when I need to tell the husband where to go to get my next gift. Thanks so much guys! So so so appreciate it.

  • 5/5 Dorothy B. 2 years ago on Google
    Always great customer service. Love this jewelry store. The best.

  • 5/5 Samieleen L. 2 years ago on Google
    Thank you to the Jewelry By Design Team. I appreciate having my repair fixed expeditiously. I am attending a concert on Sunday to see the great "Chaka Khan" at MGM. Dan went above and beyond to make it happen for me to wear my favorite anklet. Kudos !! Great service and customer attentiveness.

  • 5/5 Joe B. 2 years ago on Google
    The service is always consistent and they lead a really good team over there. They were able to address every issue I had in one visit since I brought all the jewelry and had to get some replacements. They were very clear on cost and time frame from the beginning and it was consistent.

  • 5/5 Jennifer F. 2 years ago on Google
    I will have wait until my pieces have been completed before I can give a complete review. However, first impressions are 5 star!! Angie gave me her full attention during this first visit so that she could understand what I wanted. I cannot wait to see the final products!

  • 5/5 Keyana B. 2 years ago on Google
    Outstanding customer service! My son used their service to fix the spring in his gold chain's clasp. Shortly after picking the item up, we noticed a slight dent and brought it to their attention. The Jeweler went out of their way to ensure we received the best service and even exceeded our expectations by fixing one of the pre-existing, very weak links on my son's chain. We are beyond satisfied and would recommend this location!

  • 5/5 Nancy C. 2 years ago on Google
    Both ladies at this wonderful store were amazing. So kind, so thoughtful, so very helpful. My moms jewelry ever looked so good! I was very happy with the lovely results. I wore three of the pieces to my moms funeral! And , to top things off, they cleaned my jewelry for free. I am a VERY satisfied customer and I will be back!

  • 5/5 Robert H. 2 years ago on Google
    Brought my wife’s ring in to have some crowns fixed. They told me it would be like a brand ring. Was not disappointed, great staff and business.

  • 1/5 Gloria D. 2 years ago on Google
    I always go here, but today will be my last time using their services. I brought in my engagement ring, wedding band which is soldered together. Along with a bracelet which I asked for an extra security clasp to be added on to it along with a necklace. All items I wanted appraised. I was told the rings would be priced separately, so 4 appraisals with a clasp charge $576. Which sounded a little excessive but figured I always go here so this must be the best price they can give me. I get a call later where they wanted to charge an additional 150 because the detail of my bracelet and necklace. Ridiculous, now I feel like I'm being taken advantage of. I checked other jewelers and they charge 100 per appraisal, but this company starts at 95 per piece. I told them cancel my order and was told they already started working on the ring, so I still have to pay for that. Which they shouldn't have done until they had confirmation from me regarding change of price since I already paid in advance. They are canceling the appraisal on the bracelet and necklace. Their sales associate quoted me wrong but how is that my fault obviously the cost determine if I am going to use their services. 9 years of going there and they couldn't honor the price for a long time customer not to mention military veteran. Shaking my head. Just lost my business and will share my story with everyone.

  • 5/5 SpacemanSpiff81 2 years ago on Google
    Had a great experience as usual! Dan did a great job showing me what was available and helping find a perfect gift for my 14th wedding anniversary. I’ve been coming to them since Lynn helped me pick out my engagement ring and don’t plan on stopping anytime soon. Thanks for making it easy to make my wife feel appreciated! Tim M

  • 5/5 Celina S. 2 years ago on Google
    My mom just passed and left me a necklace and I needed to have the lock replaced. Katy was so comforting and assured this sentimental piece would be safe. The repair was don’t in leas than 24 hours. Love this place. Definitely going back.

  • 5/5 Katrin G. 2 years ago on Google
    After wearing my Engagement Ring/Wedding Band for 11+ years, I decided it was time for something new. I inherited a few gold jewelry pieces which I had melted down to craft the new rings, incorporating my existing Diamonds. Ken at Jewelry by Design was great, he helped me with the design and made sure my vision came to life. 5 weeks forward and I’m wearing my new ring/band :) I highly recommend this family establishment.

  • 5/5 83maggymag 2 years ago on Google
    I worked with Katie to evaluate some jewelry I had which had been handed down from my grandmother. She was great to work with and very helpful. Staff in general were very friendly and helpful. Highly recommend this company.

  • 5/5 Mario J. 2 years ago on Google
    I am so very pleased with the quality of service that I receive every single time that I visit jewelry by design I had A pair of diamond earrings repaired they did an excellent job my earrings look even more stunning than before. !! If you’re looking for the perfect gift jewelry by design is the way to go Jewelry by design team rock 😃 !! Stronger Than Yesterday 💪🏿

  • 5/5 Jesse S. 2 years ago on Google
    I had a Cartier watch that needed fixing and I took it to 5 places. I finally hit the jackpot coming to jewelry by designs because they said they can definitely take it and fix it. This wonderful woman Mical helped me and she told me that it would take about a month. About a week and a half later I get a call and it’s already done! She was very quick and extremely nice. I would definitely come here again and I recommend asking for Mical.

  • 5/5 Kara C. 1 year ago on Google
    I can’t say enough great things about Jewelry By Design. I ordered a custom gold piece via email (virtually) with Katy and I am beyond thrilled with the outcome. Not only was Katy and her team able to complete this piece before the date I needed, it matched my expectations and vision to a T. The customer service I received was amazing and Katy communicated with me throughout the way. I will definitely be shopping here again. Thank you Jewelry By Design!

  • 5/5 Sonja B. 2 years ago on Google
    We wanted a custom ring done for our 25th anniversary. Angie and Randy have done an amazing job helping us. They took the concept I wanted and with some fine tuning have designed and fabricated the perfect piece to help us commemorate our lives together. We highly recommend Jewelry by Designs for your custom jewelry needs.

  • 5/5 Solon B. 2 years ago on Google
    My wife and I wanted a custom ring designed for our upcoming 25th wedding anniversary. We started with a basic concept and Angie (along with the design/fabrication team) was very helpful in helping us design a new custom piece. This included re-using the original wedding ring stones as well as selecting and adding new stones and completely re-designing the band. The final product was amazing!! Angie was a dream to work with. The design and fabrication team did a great job and the timeframe from start to finish was very reasonable. I highly recommend Jewelry By Designs for any of your custom jewelry needs.

  • 5/5 Alicia G. 1 year ago on Google
    We are delighted with the work done for us. My wedding and engagement rings were resized and cleaned, and the diamond mounting replaced, as 45 years of continuous wear had taken a toll. Katy promised complete satisfaction and Jewelry by Design certainly delivered.

  • 5/5 Cynthia H. 1 year ago on Google
    I lost a stone in my ring and I was genuinely devastated. The staff was compassionate and kind and assured me that I would be happy with the replacement. They were right and I am thrilled with the work! I am now a loyal customer!

  • 5/5 Camela D. 1 year ago on Google
    Wonderful service. Friendly atmosphere. Yolanda was especially helpful and kind. I highly recommend Jewelry By Design and will be going there for all my jewelry shopping and repairs.

  • 5/5 Michael M. 1 year ago on Google
    Angie was extremely helpful in walking us through the process of upgrading our ring with better stones. She explained every step, showed us alternatives, and kept us informed while our ring was out. Thanks so much!

  • 5/5 Ellie A. 2 years ago on Google
    I love Jewelry by Designs! We have been doing business with them for years! The staff is friendly and extremely attentive and helpful. We have been pleased with the quality of the repairs as well as the design of new work.

  • 1/5 Tee J. 1 year ago on Google
    After speaking with Katy I wish I could GIVE NO STARS but Ms. Katy who definitely did not want my business nor did she want to marginalize me as she kept insisting that she didn’t want to offend me, because she knows good and well that by continuously stating these words attributed to her bias tone that that’s exactly what she was doing. In school we learned it as “implicit offense”… where you warn before you offend (smh). So I went to get an appraisal on an engagement ring. Before she would assist me she readily let me know I was already wasting her time as Katy claimed she’s normally swamped with appointments, however, today on my visit she had time to help me (so I thought) Again, stating she would attempt to help me (if she could). Upon her 2 second inspection she stated “I don’t wanna offend you but we dont buy rings like this” and that my ring couldn’t be sold in her store because of a certain style of ring setting which my ring is a (bar/channel) style. Katy stated that she couldn’t really give me a round about offer, and that she could only weigh it and give me the weight worth which was $143 estimate cash price stating that my $5500 platinum ring was only somehow “only good for melt down scraps”, suggesting at that time the appraisal would cost $150. With the receipt in my purse showing paid over $5k for the ring, I immediately knew that Ms. Katy took me for a complete fool. During the 10 minute visit with Katy she was brash, showed no valuable interest what so over as she sized me up looking at my Louis Vuitton earrings and purse , and basically gave me the I don’t wanna offend you line at least 10 times throughout the conversation, letting me know she did not want to be seen talking to me, not give me any reputable insight or information besides melted down to scraps… The pawn shop across the street offered me $1500 before I even set foot in Jewelry by designs. I RECOMMEND maybe take your business there (pawnshop) where diversity is a win and. they were very welcoming and treated me with common decency and didn’t hide any information based off my race! Sorry Katy I don’t want to offend you WITH THIS REVIEW OF YOUR PER USUAL !!!! But your attitude towards me and your plastic demeanor was trash and you made your company look discriminatory and bias in their practices. I’ve sold jewelry here before but I WILL NOT BE BACK!!!

  • 5/5 kerry c. 1 year ago on Google
    Very accommodating and great recommendations! I came with my own stone and they were able to set it in a beautiful band in a tight timeline. Will definitely come back!

  • 5/5 Sly J. 1 year ago on Google
    I have always been greeted as soon as I walk in. The A++ service from various staff members has been an exceptional thing to feel and witness. You don't see or feel it often so the “ white glove” service I receive makes me keep coming back. Even if there are other places. The price and service have not been beaten. The quality of all the work I have gotten has been so high. I am considering having a custom piece built from scratch. If you need quality service, product, and craftsmanship then this is your place.

  • 5/5 Lynn H. 1 year ago on Google
    Love coming to Jewelry By Design! From the huge selection of jewelry and their fantastic jewelry repair you do not need to go anywhere else for your jewelry needs. The staff is incredible nice and makes you feel so comfortable. I always do my jewelry shopping here!

  • 5/5 Crystal D. 1 year ago on Google
    Very good customer service. Great selection of items. Good on making repairs to jewelry timely and we always receive a follow up call.

  • 5/5 Jackie R. 1 year ago on Google
    Amanda was extremely helpful in assisting my grandson in finding the perfect Christmas gift for his mom. We could not be happier with our experience. Thank you

  • 5/5 Shannon W. 1 year ago on Google
    I’ve had such a great experience with JBD. The quality of their work, and the personal service they provide is second to none. Katy has been especially helpful with jewelry repairs, finding the perfect pair of earrings, as well as helping with a custom piece giving old unworn jewelry new life. I highly recommend them for all your jewelry needs.

  • 5/5 Shannon Z. 1 year ago on Google
    I took several pieces of jewelry from "past lives" and asked for something new to be created. Katy was awesome to work with and seemed almost as excited as I was to see what we could do. The end result was beyond my expectations and I cried when I saw it. It's perfect! And she was very responsive to any questions I had along the way. Also took a strand of pearls to be be restrung with the same experience. Very communicative and available. Consider them my personal jewelers now.

  • 5/5 Sallie S. 11 months ago on Google
    Everyone there has been so helpful. No matter what piece of jewelry I brought in to be fixed, cleaned, or altered, I was treated so nicely. Very friendly atmosphere. I've been coming to Jewelry by Design for almost 2 years now. Thanks so much.

  • 5/5 Isaac B. 1 year ago on Google
    Very attentive staff who make you feel at home when getting any jewelers work repaired, cleaned, or even upgraded. I came in years ago for a simple battery replacement. Now they’re helping me pick out a diamond with my own personal diamond buyer in Antwerp.

  • 5/5 Joey P. 1 year ago on Google
    I always have wonderful service here. Been coming to Jewelry By Designs for 10+ years. I have also been impressed with Ryan the jeweler who goes out of his way to provide great customer service. In fact, I can say that’s the way I feel about all who work there. Everyone seems to go a little further to provide that extra personal touch.

  • 5/5 Wendi M. 1 year ago on Google
    This is an amazing store! Amanda was SO helpful as well as the engraver. I went to 12 different stores and finally found this one to do a specific job. The finished product was amazing and no one else was willing to take on the challenge in an antique family heirloom!! Thank you so much!

  • 5/5 Jayne C. 11 months ago on Google
    The customer service for me was stellar!! They took the time to listen and offered options for the ring we were looking for! I highly recommend this store if you are looking for a ring they have so many options for consideration.

  • 5/5 michael d. 1 year ago on Google
    From start to finish Kate has been amazing. I had the worst time looking for an engagement ring for my boyfriend before I came across jewelry by design. Kate was very patient with me, and after some back and forth she helped me design a beautiful ring.

  • 5/5 Rachael W. 6 months ago on Google
    I worked with JBD to revamp both my parents wedding rings for their 40th anniversary. The rings came out absolutely perfect and they were both blown away. Amanda and Andrew were just fantastic and a delight to work with. Everyone in the store really knows their stuff. They gave me good trade in value for my scrap gold. They completed my very complex projects on time and within budget. I enjoyed the entire experience and can’t wait to work with them again.

  • 5/5 Angela A. 4 months ago on Google
    Jewelry by Design is our trusted jeweler! We were a little worried when the store was sold but those worries were unfounded. We actually travel from Maryland to shop there and have our items repaired. Amanda did an awesome job helping me find a pair of gold hoop earrings. I purchased a pair from JBD years ago and recently lost one. Amanda found a pair that are perfect.

  • 5/5 Dwayne W. 5 months ago on Google
    The Jewelry by Design Team is outstanding and you couldn’t have a more fitting group of individuals representing the brand. I love all my unique pieces and wear them as much as possible. Excellent support and customer service from a great team.

  • 5/5 Matthew J. 6 months ago on Google
    I have gone in to Jewelry By Design few times now to either get my rings fixed or resized. Everytime I go in the staff is so friendly and accommodating. I have never felt pressured to buy anything or to purchase another service. Although I have made purchases in the store! The quality is over the top and I have no doubt the pieces will be my family's heirloom pieces. The store is clean and maintained, I have never noticed dust build up.

  • 5/5 Krista H. 6 months ago on Google
    The staff is absolutely wonderful! I brought in some tangled necklaces which Andrew untangled for me. They replaced the battery in my watch immediately. And while I was there, I found a couple of beautiful earrings to purchase. Such a splendid visit! Thank you!

  • 5/5 Amanda K. 6 months ago on Google
    Jewelry By Design is our go to jewelry store. They are always friendly, helpful and professional. We've had a custom piece made and have picked up several other pieces since. We will continue to visit for all our jewelry needs.

  • 4/5 truthtopower 8 months ago on Google
    UPDATE: 8/8/23. Spoke with store owner and she explained the lengthy process they go through to ensure their estate jewelry is perfect. While 2 months is quite long, apparently 4-6 weeks is common at this store. That’s good news for us estate jewelry lovers! I’m looking forward to seeing more estate jewelry in the cases soon. GREAT: Lovely items and incredible team of employees. IFFY: The process to consign at this location is slow. It’s been 2 months from initial meeting and my items are still not out for sale. Stores I’ve previously done business with had a maximum of a 2 week turnaround. So, visit for beautiful items, excellent repair work and great customer service on the floor.

  • 5/5 Kevin L. 9 months ago on Google
    The new Jewelry By Designs staff has been awesome. Having been a long time customer of the original store I have been so impressed with the new staff. We’ve had old jewelry repaired, appraisals and purchased new pieces. In every case, Jewelry By Designs has not failed to provide outstanding service.


Call +1 703-580-8880 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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