Nelson Coleman Jewelers image

Nelson Coleman Jewelers

Jewelry store Jewelry designer Diamond dealer Antique store

One of the Top rated Jewelry stores in Towson


Address

307 E Joppa Rd, Towson, MD 21286, United States

Website

nelsoncoleman.com

Contact

+1 410-494-0080

Rating on Google Maps

4.90 (487 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: 11 am to 4 pm
  • Monday: (Washington's Birthday), 10 am to 6 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: ring (70) Nelson (49) Coleman (49) service (35) jewelry (31) experience (28) wedding (25) engagement (23) recommend (18) jeweler (17)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kev W. 5 months ago on Google • 13 reviews
    It’s always stressful spending money with a new jeweler, but these guys have earned my trust quickly with just a few transactions. I won’t go elsewhere. The other places I’ve been are like Walmart, but Nelson Coleman is like Nordstrom. A very welcoming staff. They’ve done everything perfect every time. Janine and Jenna went way out of their way for me, and charmed the hell out of my girlfriend. I vouch for this store, they come highly recommended.
    3 people found this review helpful 👍

  • 5/5 Liz B. 5 months ago on Google • 22 reviews
    I was on the hunt for a beautiful piece of jewelry with a peridot stone and I fell in love with a gorgeous ring on Nelson's Etsy page. Since I am not in the state, I reached out to Jenna who immediately helped me by sending photos of it on a hand in different positions and lighting. She went above and beyond to give me a true sense of what this ring would look like once it was on my hand. I could tell that she cared more about how I felt than making a sale. We will be buying from this store again and specifically, from Jenna, whose care and thoughtfulness made the experience easy and enjoyable.
    1 person found this review helpful 👍

  • 5/5 Victoria E. 6 months ago on Google • 3 reviews
    My soon to be husband and I came to Nelson Coleman with a tight deadline and pretty specific visions in what we were looking for. We had visited a couple jewelry stores before this, shopped online and everyone was falling short. The minute we stepped into NC it was a completely different experience. Jenna was the first person who welcomed us and was there to help us through the process of finding wedding bands. I have a non traditional engagement ring and wanted something to fit with it and Jenna took the time to go through all of my possible options. We found the perfect option for my band and it is more than I could have ever expected. My fiancé was able to customize his ideal wedding band and have it arrive within a month! It would not have been possible without help from Jenna who truly cared about us finding our ideal wedding bands and not settling for less. Very grateful for all of her help and for Nelson Coleman.
    2 people found this review helpful 👍

  • 5/5 Trisha Van W. 2 years ago on Google
    Julie was recommended to me by a friend. I brought her a black opal not knowing what I wanted to do with it. She patiently helped me narrow the vision for a ring then created wonderful designs for me to choose from. I couldn't be more pleased with the final product! Julie's design really showcased the stone's qualities and the craftsmanship of the ring is spectacular. The entire process was smooth and client-centered. I would highly recommend Julie at Nelson Coleman Jewelers!
    2 people found this review helpful 👍

  • 1/5 A K. 3 months ago on Google • 5 reviews New
    They don't know where my ring is. After being told by more than one staffer that they would call me back in five minutes to determine the status of my overdue vintage platinum engagement ring repair and NOT hearing anything, I came into the store where I dropped off my ring three hours later. I waited as multiple staff scurried in a corner. At that point, I just wanted my ring back, overpriced repair or not. I inquired with the group and was told that they did not know where my ring was and that I should be patient. I was not told anything else. When I called to follow-up on the status, the staff were again rude and dismissive. Apparently, the priority is walk-in clients. It is very unnerving to have dropped off a valuable piece of jewelry at a locally-owned store (with just three locations, all of which are in Maryland) and for them to not easilly be able to locate my jewelry. One would think a high-end jewelry store would be more organized, professional and courteous. Never again. Still trying to get my jewelry.
    1 person found this review helpful 👍

  • 5/5 Joanna Y. 3 months ago on Google • 3 reviews New
    We've been working with Nelson Coleman Jewelers for a few months after a friend of ours recommended the shop. We've been absolutely thrilled with the unique wedding and engagement ring set I was able to create. Jenna listened attentively and was a huge help with her knowledge and understanding of the process. She made us feel very comfortable with the investment we were making. One of the most exciting parts was hand - selecting a center stone for my engagement ring from several options in the store. It was a great experience all around, and we will definitely be back for future gifts!
    1 person found this review helpful 👍

  • 5/5 Melvin Blount I. 1 year ago on Google
    Been my only jeweler for 8 years, and I looked around a lot. Huge range of items for every budget and a fantastic estate collection for the savvy collector. Always welcomed with a smile and educated friends to help me find exactly what I'm looking for. I even get my older pieces repaired there, if I didn't get it from NC with a protection plan, which I've used, and highly recommend.
    1 person found this review helpful 👍

  • 5/5 Nate J. 1 year ago on Google
    Went to several other well known jewelers all of which were a great disappointment. Finally came across this place and customer service was excellent. Peggy was super helpful in customizing my gfs engagement ring. Will return for sure.
    1 person found this review helpful 👍

  • 5/5 Shakima D. 1 year ago on Google
    I love this store! I always feel welcome here. My husband bought my third and fourth wedding band from Nelson Coleman. I also take my ring here to get spa treatments. Beautiful selection and staff. You won’t be disappointed!
    1 person found this review helpful 👍

  • 5/5 Laraye P. 1 year ago on Google
    I was getting married the next day and waited very last minute to purchase myself and my husband’s ring. I walked into the jeweler, they were immediately helpful, kind, and attentive. They was able to get myself and my husband rings that day and went out of their way to drop our rings off to my husband while he was at work and I got prepared for the wedding. The service was phenomenal and I was extremely happy with our rings. Thank you all so much. I highly recommend their service.
    1 person found this review helpful 👍

  • 5/5 Darrin O. 1 year ago on Google
    I reached out to Nelson Coleman Jewelers through an internet search to service one of my more expensive watches. From the moment I came into the door to my visit to receive my repaired watch, I was treated with the utmost of respect and professionalism. That level of professionalism is what sets them apart from other businesses I have patronized in the surrounding area. The repair was done in a very reasonable amount of time,and I will give them repeat business. I would recommend using Nelson Jewelers for your jewelry needs as well.
    1 person found this review helpful 👍

  • 5/5 Kaitlyn H. 2 years ago on Google
    Our experience with Nelson Coleman has been so wonderful! Everyone was very professional, helpful, and respectful from the very start of our engagement ring search through the purchasing process. They took detailed notes which helped my fiance out. I HIGHLY recommend this jeweler! So grateful for their service.
    1 person found this review helpful 👍

  • 1/5 Private P. 3 years ago on Google
    I wanted to start a relationship with this jeweler by repairing my grandmother's wedding set. Everything was going great during the quote process as they tried to find the best way to save me money while restoring the rings. I wanted to try on a dainty anniversary ring, as I like small, not big things. I was told it was sample. No price ever given. If they could have seen my face, but the mask covered my expression. Honestly, I do not see how this place stays in business if they can't give you a price on an item you look at in their case. I will not be having my rings restored there, nor will I ever step foot back into their business. I apparently didn't fit the bill for the "type" of person that shops there. But I will tell you this, my money is good wherever I decide to spend it!
    1 person found this review helpful 👍

  • 1/5 Amber H. 3 months ago on Google New
    I am not impressed with the customer service over the phone I received today. I dropped off a wedding ring 2 weeks ago, to be repaired, paid a deposit and was told the jeweler would give me a call with any updates to the pricing or what repairs needed to be done, with an expected completion date of Dec. 6th. I called today, Dec. 1st, to inquire about the process because I never received a call back, that I had already been waiting two weeks for. Upon answering, the person seemed immediately defensive, saying the jeweler is out for 3 weeks, and they couldn't even give me an update until Dec. 6th. It would've been nice to know about the jeweler not even being able to look at my ring until Dec. 6th, instead of taking my money and leaving me with an empty promise of it being done by the 6th. I'm very upset, and I'm giving the benefit of the doubt until the 6th, but I'm not impressed. I've already been waiting over a year to find someone who could work on my ring, not being able to wear anything until then. EDIT 7DEC: After calling this morning for an update, I was told I'd get a call back in "just a second" after they talked with the repair person. 2 hours later, they finally call back and say the repair price will be more than double what the estimate was. Oh, and they said the repair person was "out sick" for 2 weeks this time, instead of 3 weeks when I called over a week ago, and again, there was no mention of the repair person being unavailable until the 6th when I dropped the ring off November 15th. Sounds like they just let my ring sit for 3 weeks then when the pressure was put on, rushed to do an inspection and estimate after I called. What a shoddy business and I'm ashamed for them, to be a sixth-generation "family business". I guess we're not the customers they want back in their store. Don't give customers expectations you have no intention of following through with.
    1 person found this review helpful 👍

  • 5/5 Shivani S. 9 months ago on Google
    My fiancé and I designed my engagement ring here. Our consultant Faith was so attentive and thoughtful and helped us create a beautiful ring that was unique and personal. I could not be happier with it!
    1 person found this review helpful 👍

  • 1/5 Hillary H. 2 months ago on Google • 6 reviews New
    I can only speak to the repair / resizing side of the business, but wanted to share my experience. I brought in my wedding band and vintage engagement ring (with a very thin band) to be sized up slightly. Both had been resized before with no issue over the ten years of 24/7 wear. The engagement ring was resized and then during the polishing process, the jeweler noticed the ring was “bending” and could not finish the job. I was told the band would be at risk of breaking now and I needed a full shank replacement, and because the band was platinum, the job was estimated at $1,500+. Since I wasn’t prepared to spend that, they then offered to solder the wedding band and engagement ring together to reinforce it and buy some time before my engagement ring inevitably breaks. I went with that option, but of course still spent $500 for the resizing plus a temporary solution I did not want. Needless to say, I would have preferred the jeweler did not attempt the resizing and contacted me before damaging the ring. If the communication had come before, I could have made the decision to not resize or taken it elsewhere for a second opinion. Now, if I still want to pass the ring to my children, I will have to spend a considerable amount to repair. They did not offer any cost reduction, were not apologetic, and instead made it seem like it was the rings fault for having such a thin band? I don’t normally post negative reviews but wanted to spare anyone else the heartbreak. Definitely go elsewhere for repair or resizing!

  • 5/5 Justin G. 2 years ago on Google
    My experience ring shopping at Nelson Coleman was nothing short of stupendous. I found them online when I was looking for a company to design a ring. I was put in touch with Julie who led me through the process. She was kind, professional, prompt, and supportive. I couldn’t have asked for a better experience. The custom made ring was everything I hoped for. I would recommend them wholeheartedly.

  • 5/5 Nicholas M. 2 years ago on Google
    Nelson Coleman is my go-to source when a gift, large or small, needs to be perfect. I have been shopping there for years, and after trying many other online and local stores, I won't go anywhere else. The customer service from everyone at Nelson Coleman is second to none. Amanda Coleman-Phelps and all of the staff are true professionals; they are incredibly knowledgeable and also passionate about what they do. There is never any "hard-sell" pressure to buy--on the contrary, they work with their customers to understand what they are looking for and to find the perfect piece for any occasion. Their in-store inventory is large and varied, and includes everything from casual, informal settings to elegant, high-end diamonds and gemstones. If you have something specific in mind, it is easy, fun, and surprisingly affordable to work with their expert designers to create just the right piece. Nelson Coleman is justifiably proud of its long-established reputation as a family business, and they have achieved that reputation by treating their customers like family.

  • 5/5 Jean B. 2 years ago on Google
    Just picked up my beautiful new watch at Nelson Coleman today! I called them just yesterday to order it. I have been shopping here for over 18 years and have always had a top-notch experience. Their staff is knowledgeable, helpful, and friendly, always with the goal of pleasing their customers! They take time to get to know you, and I highly recommend this family-owned business. Whether you’re buying a new piece of jewelry, having something unique designed just for you, or having an item repaired, their service is impeccable!

  • 5/5 Meredith C. 2 years ago on Google
    This was my first time using Nelson Coleman and it was a great experience. I dropped off my engagement ring for repair and my wedding bands for cleaning and everything came back in wonderful condition. It took about 2 weeks for the repair and cleaning/appraisal of 3 rings and they called right away when they were done. They were even willing to be a little flexible with a pick-up time for me since I have an unusual work schedule. Definitely my new jeweler!

  • 5/5 Erica R. 2 years ago on Google
    From the moment I reached out to discuss a custom made piece the level of customer service far exceeded my expectations. Brady and Julie personally explained the process, and guided me through each step. Best of all the piece was done much sooner than expected. I will be going back and would recommend their services.

  • 5/5 Chris B. 2 years ago on Google
    Brady and the rest of the staff have been nothing short of amazing. I proposed to my girlfriend this past weekend and I couldn't have chosen a more perfect ring thanks to them! I highly recommend Brady's services. Not pushy, super knowledgeable, and just an all around nice guy. Thanks again!!

  • 5/5 Katie K. 2 years ago on Google
    I received very helpful and timely help getting rings serviced. They take very good care of their customers and I recommend this shop for great, personalized care!

  • 5/5 Joshua J. 2 years ago on Google
    Thank you Mrs.Shirl Hux for assisting me last year on finding the right engagement ring and wedding band. We were soo grateful to work with you. Thank you for your patience, my wife loves her ring and reminds me everyday. Also, thank you to the Nelson Coleman family for your professionalism, quality jewelry and always sending updates. We appreciate your service.

  • 5/5 Rachel S. 2 years ago on Google
    Purchased wedding bands from Nelson Coleman around the holidays and was told then that we could come back before our summer wedding and have them cleaned. Not only did they shine our wedding bands but they offered to clean my engagement ring free of charge when it wasn’t even purchased from them. They were kind, professional, timely, and organized! They have beautiful inventory- you won’t be disappointed!

  • 5/5 j g. 2 years ago on Google
    Sales staff were extremely friendly and very helpful. Selection was better than anything I saw at the five stores I visited prior. And the pricing was much better. I feel that I got a lot more value here. Not sure that I have a reason to shop anywhere else in the future.

  • 5/5 Brent S. 3 years ago on Google
    Thank you Shirl at Nelson Coleman for patiently answering all of my many questions! Your guidance made the ring selection process enjoyable, and left me confident in my choice. I'd recommend anyone looking for an engagement ring in the area visit your store.

  • 4/5 Courtney M. 2 years ago on Google
    I have ALWAYS taken my watches to Nelson Coleman for batteries. They used to be free but now they are $5.00 per battery which is fine. Sometimes I’d wait for my watch but then it took 2 to 3 days to get my watch back. This last time it took a week to get it back which was curious.

  • 5/5 Mark N. L. 2 years ago on Google
    I waited over a year since my lovely sweet wife passed away to decide to move my wedding band from my left to right hand. I chose Nelson Coleman in full confidence to increase the ring size. They did a beautiful job at the quoted price. A week after receiving the ring I went back to inform them the prongs on the inset diamond were catching on fabric, and I left the ring for evaluation. A couple days later they called to inform me the (43 year old) prongs were shredded and need replacing, which they told me would be done at no additional cost. I got the finished ring back today and it is perfect. I am totally satisfied, and I recommend Nelson Coleman to everyone without reservation.

  • 5/5 Nicholas B. 2 years ago on Google
    Great customer service and a vast selection! I gave them an idea and they ran with it. Their creativity was better than what I had envisioned!

  • 5/5 Patrick S. 1 year ago on Google
    Even though I arrived 10 minutes before closing on a Sunday afternoon, I was greeted with the warmth of 3 smiling faces and received some of the best customer service I've had in a very very long time. If you're in need of any type of jewelry or jewelry repair, you're doing yourself a great disservice if you don't start at 307 East Joppa Road in Towson. I just picked up my jewelry, and I could not be happier. The excellent service and professional atmosphere here make you certain you've come to the right place. And the results of my repairs are no different.

  • 5/5 Biz B. 1 year ago on Google
    I have used Nelson Coleman more than once for resizing rings and redesigning another ring. I had a special request for a ring with sentimental value, and they even shipped my ring to a designer out-of-state to see if my needs could be met! Overall, all my interactions here have been positive, prices reasonable, and the service has been personal and swift. I will happily return to Nelson Coleman for all my fine jewelry needs.

  • 5/5 Patti R. 2 years ago on Google
    Everyone at Nelson Coleman is always welcoming, friendly, and eager to please. It's a comfortable, no-pressure environment, and my regular jewelry store. On this visit, during the estate jewelry sale, Faith was extremely helpful as I looked at every single item in the sale. So patient and sweet! She is a great addition to the Nelson Coleman team. I found just what I wanted and didn't expect: a beautiful sphene ring. Woo hoo! My lucky day! Thanks so much, Faith and Nelson Coleman!

  • 5/5 Amir K. 1 year ago on Google
    Nelson Coleman is one of the best jewelers in Maryland. Every time I’ve been there they treat you like you are one of their most important customers no matter how small or big your purchases. I had recommend this place.

  • 5/5 Josh H. 1 year ago on Google
    I had a great experience with Nelson Coleman. They were given the not so easy task of finding a particular type of teal sapphire that my fiance really wanted. What made it even more difficult for them is that I didn't know anything about jewelry - and so I was very hesitant on making a decision as a result. Robbi Pietrocarlo, my Jewelry consultant, secured a beautiful two-carat round teal sapphire and hung on to it long enough for me to sleep on the decision and look at other options. This is a big deal because Jewelers often cannot hold on to gems for too long as their vendors will often want to try to sell the stone elsewhere after a week or so of no sale. After I (FINALLY) made the decision to purchase it, Robbi went above and beyond again by overnighting the ring to me while I was away in Maine for a work trip so I could propose to my fiance while she was visiting me there. My fiance loved the ring and said yes after I proposed at a beautiful nearby quarry. Thanks again Robbi!

  • 5/5 ATIRA N. 1 year ago on Google
    The customer service was fantastic. My mother brought her anniversary ring to have it made into a necklace, for her granddaughter for Christmas the designer designed the necklace with in our vision it is gorgeous, and it was done in a timely matter for this Christmas !!!!!! We are so very happy and will always buy or have our jewelry redesign/ fixed At Nelson, Coleman, Jewelers!!!! They’re a very trustworthy business !!!

  • 5/5 Katherine L. 1 year ago on Google
    A friend recommended that I go to Nelson Coleman Jewelers for a special Christmas gift. I'm so grateful she suggested this establishment. I was warmly greeted upon entering and quickly noted the smartly designed main room; comfortable in size and thoughtfully designed and organized to make each case unique. Peggy Coleman took great care of me. My purchase was not a size able one, but she made me feel valued and important. She was patient and quickly understood what I was looking for, and found several options. I departed with a lovely wonderfully wrapped gift that I am quite proud to be giving. This is a beautifully run business and I will be back without any doubt. Thank you all for such a terrific experience!

  • 5/5 Bonnie K. 9 months ago on Google
    Excellent source for all of my jewelry needs! The employees have become like family! They are very knowledgeable and willing to share details on their Estate jewelry. They helped me design and execute a "one of a kind" ring. They expertly repaired multiple pieces in my collection. They are the best!

  • 2/5 Kari W. 9 months ago on Google
    I had a very bad experience with the customer service here. I came to ask about a resizing and a repolishing of my ring, and the salesperson Robbi was very nice at first. When I asked if I could get the gold scrap back from the resize, she told me she has never seen that happen. I asked for clarification, because I was curious about the process and whether I could ask the jeweler more questions about it. She said no, flat out, and just stared at me. It was incredibly awkward. It felt rude to give a customer no information about their questions and refuse to look into it further, especially with a very special piece of jewelry. This left me feeling uncomfortable. I left after getting an $85 quote and went to a store nearby. The associates at the other store immediately answered my questions and were so knowledgeable, explaining that laser resizing leaves no scrap and fully understood why I would have questions. They shared their knowledge as long as I wanted and gave me a $35 quote. I have multiple stones that I want to put in custom designs, so I'm glad Nelson Coleman displayed their true colors quickly and showed me that customers cannot talk directly to the jewelers.

  • 5/5 Alan A. 7 months ago on Google
    I purchased my fiancés engagement ring and our wedding bands from Nelson Coleman. They worked with me for months to find the exact diamond I wanted and were always responsive and helpful when I had questions. Will absolutely go back for all future gifts!

  • 1/5 Adam G. 3 years ago on Google
    Very prejudice

  • 5/5 samuel k. 3 years ago on Google
    Great service and expertise. Weren't pushy at all. Enjoyable experience

  • 5/5 Alba Sanchez F. 3 years ago on Google
    Great service! Highly recommend. I’ve had my engagement ring appraised here, purchased our wedding bands, and when my ring was damaged, they repaired it and left it like brand new!! Everyone is so nice and helpful. Very enjoyable experience every time

  • 5/5 Penguin On f. 3 years ago on Google
    I have been going to Nelson Coleman for years now! I have no regrets because they are the best family owned Jeweler around. My most recent experience solidified why I keep going back. They truly make you feel like a part of their family and their customer service is always top notch! Thanks Amanda, Mark and team! Much love for you guys. Looking forward to my next purchase!

  • 5/5 Kenneth H. 3 years ago on Google
    Great customer service! Definitely my go to for jewelry.

  • 5/5 Amanda L. 3 years ago on Google
    Sadly my diamond has fallen out of my engagement ring. So we took my ring to get fixed today. Great and knowledgeable staff. Was greeted by a sales associate and talked to about the many services you have to offer. I love that nothing will get done until they call us. My ring will be cleaned and apprised as well. I am a big believer in reviwes. Great job so far. 😀

  • 3/5 Andy R. 3 years ago on Google
    Some people are genuinely friendly here and the others weren’t as sincere. The people who were genuinely friendly were nice. Their in store collection is solid and appealing. But they can definitely do better with communication. I dropped a watch off to have links removed on a Sunday. The jeweler isn’t in on Sundays which is understandable as I believe they only have 2 jewelers who can remove links from a watch. I was told I could come back either on Monday or Tuesday to pick up my watch. One person said Tuesday while I was there so I figured the watch may not be ready by the next day. I called Monday evening to inquire what the status of my watch repair was, I was told it was not ready and I should get a call back the next day regarding pick up. I called back on Tuesday and Eric inquired if I received a call advising that my watch was ready for pick up. I advised no but I was checking in due to the information I received at drop off. I was told there would be follow up and someone would get back to me when it was ready. By Saturday, I still didn’t receive a follow up. I called to check in again and I was told my watch would be ready by January 11th and that the date was on my receipt. At this point this was new information despite it being on the receipt due to what I was verbally told in store. At this point, I had to tell them that I wanted my watch back regardless of whether it was ready because of the miscommunication. I was told I would receive a call back shortly with an update. I received a call back 3 hours later. Not the end of the world but first impressions matter. 🤷🏾‍♂️

  • 5/5 Tom T. 3 years ago on Google
    Amazing and knowledgeable staff. Great selection and prices.

  • 5/5 Catherine R. 3 years ago on Google
    Been shopping at Nelson Coleman for 30 years. It never disappoints. I love estate jewelry. Nelson has the great selection with terrific pricing. The staff is knowledgable and helpful. Taking the time to listen to their customer's needs and provide insight into the various pieces.

  • 5/5 John A. 3 years ago on Google
    Beautiful Jewelry & great service

  • 5/5 Matthew C. 3 years ago on Google
    Wonderful service, family oriented, above and beyond attention to detail!

  • 5/5 Andrew B. 3 years ago on Google
    I had a very specific ring in mind for my Fiancé so I already had an idea on what I wanted. I called up Nelson Coleman and was greeted by Brady. He was polite, professional and very helpful. When I went to the store we sat down and talked about options and he made sure I understood everything about the process and answered every question I had. From the friendly staff to the communication and the ring itself, I can honestly say this was a 5 star + experience. My Fiancé is thrilled and so am I. If you are looking for jewelry, Brady is your guy!

  • 5/5 Bill M. 3 years ago on Google
    Wonderful selection of jewelry. Brady Singleton is top notch. Amazing customer service.

  • 5/5 Rebecca Hamilton W. 3 years ago on Google
    Friendly, helpful staff! We really enjoyed visiting them and would do so again in a heartbeat.

  • 5/5 Karen P. 3 years ago on Google
    We have had such an amazing experience working with Jaci at Nelson Coleman. We first went to Jaci when we needed help designing and creating my engagement ring. She was so kind and patient throughout the process. We went through multiple rounds of edits and she never made us feel rushed or that we were being a nuisance. They ring came out so beautiful, exactly as I had envisioned! We went back to Jaci to create our wedding bands and again were so pleased with her help and the rings.

  • 5/5 Janise L. 3 years ago on Google
    Nelson Coleman is the best ever!! Whether it is a custom designed piece, a new purchase, or a jewelry repair - their customer care is the best. They are there from the start of the process to the final steps. I have recommended so many friends and family there, and every single person has the same experience. I value them, their partnership, trustworthiness, and amazing jewelry! Thankful they are my jeweler for life!

  • 5/5 Jayne H. 3 years ago on Google
    Everyone at Nelson Coleman was exceptional during my recent purchase. They had exactly what I was looking for and could make the adjustments right there. It’s great to have a jeweler who understands the unique needs of its customers. My number one stop for all my jewelry needs.

  • 5/5 Erica C. 3 years ago on Google
    I did a lot of research before trusting my estate wedding set to a jeweler for a thorough cleaning and inspection. I am so glad I chose Nelson Coleman! They were able to turn it around quickly for a reasonable price, and it looks the best I've ever seen it! I will definitely be returning for other repairs and jewelry needs in the future.

  • 5/5 Alex B. 3 years ago on Google
    Absolutely amazing!!!! These lady’s really know what they are doing and truly make dreams come true!

  • 5/5 Ray S. 3 years ago on Google
    I received a perfect resized ring. It was done promptly. A courteous staff. Well pleased.

  • 5/5 Jay 9. 3 years ago on Google
    Quick and easy process. Covid precautions were in place but you could tell it was difficult for both the employees and myself. There's a friendly atmosphere that's interrupted by smells of sanitizer and muffled greetings. The moment I stepped in I was taken care of by friendly face hiding behind a mask. Top notch from beginning to end. They had exactly what I was looking for sitting in the case. Thank you for a job well done during these difficult times. I'm sure I'll be back in the near future.

  • 5/5 sweston w. 3 years ago on Google
    Excellent trustworthy service!

  • 5/5 Lauren B. 3 years ago on Google
    Staff was friendly, helpful and had sent me info I requested prior to me coming into the store.

  • 5/5 Melanie H. 3 years ago on Google
    Excellent experience purchasing a pair of South Sea Pearl and Diamond Earrings. Thanks so much!!

  • 5/5 Frank M. 3 years ago on Google
    I’ve had a great relationship with Nelson Coleman for 11+ years. Always stellar service and Jaci and I have become very good friends! I don’t shop anywhere else because I am treated so well!

  • 5/5 Richard K. 3 years ago on Google
    This was a very seamless experience with no stress. I expressed my likes and plans and was assisted in designing a beautiful ring. Customer service was exceptional

  • 5/5 Lori S. 3 years ago on Google
    NC is amazing! Incredible service & quality work. Highly recommend. 🙌🏼

  • 5/5 Susan C. 3 years ago on Google
    Have always had excellent service and good experiences.

  • 5/5 Daniel P. 3 years ago on Google
    Great selection and great service!

  • 5/5 Melissa F. 3 years ago on Google
    Always a great experience! Everyone is friendly and treats you like a friend. I've been coming for years and I always get the same treatment regardless of if I come in just to look or to make a purchase - no matter how small. I've always been amazed at how well they seem to remember me (and my jewelry) and I typically only come in a few times a year. I recently had the privilege of custom designing my engagement ring with them. Jaci was so patient with me as I figured out what I wanted and did an amazing job taking the ideas I found and putting them together to make my dream ring! They've repaired rings for me and people I've referred to them as well and the work is always high quality.

  • 5/5 T M. 3 years ago on Google
    Wonderful selection and excellent customer service

  • 5/5 Karen S. 3 years ago on Google
    I love Nelson Coleman for jewelry shopping. The staff are always very friendly and welcoming. I find quality things for a good price and I enjoy shopping there.

  • 5/5 Thomas B. 3 years ago on Google
    Wonderful service Absolutely professional and friendly service

  • 5/5 Gwendolyn T. 3 years ago on Google
    I have been going to Nelson Coleman Jewelers for a few years now. They are very personable and attentive to whatever I need. I worked with Shirl and Claire and they made the process smooth and easy. I wish I could remember the gentleman's name that opened the door for me even though I got there before they opened. It's always a good experience and great service.

  • 5/5 Micheala F. 3 years ago on Google
    My fiance purchased my engagement ring here and had such a good experience that we went back for our wedding bands. Let me tell you, Brady is absolutely amazing! He is incredibly professional and knowledgeable and made our experience here fantastic. I went in with only a general idea of what I wanted and my fiance had no idea what he wanted. Brady was able to guide us through to finding our stunning wedding bands. We will absolutely be returning to Nelson Coleman and I cannot recommend them enough (especially Brady!) to all my friends.

  • 5/5 Daniel S. 3 years ago on Google
    Great customer service and product selection. Highly recommended

  • 5/5 Robert B. 3 years ago on Google
    Dedicated staff and wonderful service.

  • 5/5 Cal B. 3 years ago on Google
    Great experience from start to finish. They really know their stuff.

  • 5/5 Isaiah D. 3 months ago on Google • 1 review New
    Great experience working with Jenna. I went to a couple different shops and felt that the jewlers were looking to make a the most profit possible instead of looking out for my best interest. I had a completely different experience with Jenna and the Nelson Coleman group. They were concerned with getting me the best engagement ring possible at a price that was comfortable. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Matt P. 3 months ago on Google • 2 reviews New
    Mark Coleman is a true gentleman. He is very fair about pricing of repairs and replacement policies. Recently, I had 2 older watches which went on the fritz at the same time. I had no timepiece. I brought them in for repairs and, after carefully reviewing the repair history, Mark suggested replacement with a new watch. I agreed. He presented a brand new Citizen wristwatch. I waited for my invoice with a trade in credit. Instead, Mark called it an even swap! I surely came out ahead. I am a very satisfied customer.
    1 person found this review helpful 👍

  • 5/5 Anita R. 1 year ago on Google • 2 reviews
    I had an incredible experience with Nelson Coleman! My partner and I were looking for an LGBT friendly jeweler, and we felt very welcomed when we went to check out the store. Jaci helped me design a gorgeous custom wedding set, and she made a beautiful rose gold band for my wife. She was extremely professional and patient with all my design changes, and even worked to help me stay in budget. I couldn't be happier with the result!! I would absolutely recommend Nelson Coleman to anyone looking for engagement and wedding rings.

  • 1/5 Nicholas D. 1 month ago on Google • 1 review New
    Do not go to Nelson Coleman with any customized jewelry request and certainly do not trust them to take you off a mailing or text message list even after you ask them multiple times. The long story short is that I felt like they tried to take advantage of me around my wedding when I was trying to get a gift made for my mom. $300 they wanted to charge me for a FLOSS thing gold necklace instead of putting the money I was willing to spend into a better stone. The stone came out undersized and I had no time left. So now, Nelson Coleman keeps sending me mailers despite my repeated attempts to tell him over the phone, in writing and online to stop reaching out to me. It wasn't until I threatened to write this review of how I believe they cannot be trusted that they said they would honor my request to take me off their mailing list.


Call +1 410-494-0080 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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