Frank Adams Jewelers image

Frank Adams Jewelers

Jewelry store Jeweler Watch store Diamond dealer

One of the Top rateds in Guilderland


Address

1475 Western Ave, Albany, NY 12203, United States

Website

www.frankadams.com

Contact

+1 518-435-0075

Rating on Google Maps

5.00 (479 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 6 pm
  • Sunday: 12 to 5 pm
  • Monday: (Martin Luther King Jr
  • Tuesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Frank (68) Adams (66) watch (37) experience (35) great (34) jewelry (31) Jewelers (26) service (24) Rolex (24) staff (23)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M L. 5 years ago on Google
    Marcel was great to deal with. Was able to purchase an amazing watch for a very reasonable price. Thank you for the great customer service.
    2 people found this review helpful 👍

  • 5/5 Nick D. 1 year ago on Google
    Our experience at Frank Adams was like that moment in Breakfast at Tiffany's when Audrey Hepburn asked the teller to engrave her Cracker Jack ring, except our teller was Andy. There was no judgment, only enthusiasm to work with what we had. They made a custom wedding band to fit our engagement ring. It is beautiful and fits perfectly. We would highly recommend Frank Adams to anyone looking for a great experience and fine jewelry.
    2 people found this review helpful 👍

  • 5/5 Leah D. 1 year ago on Google
    My recent experience with Frank Adams Jewelers has been absolutely wonderful. I recently inherited a vintage Rolex watch and brought it to Frank Adams to be appraised and serviced. My grandmother received the watch as a gift from my grandfather in 1980. The appraisal was returned to me before the end of the day! I was stunned and so pleased with the level of customer care that I experienced. I truly felt that this watch was treated and cared for by Marcel and those at Frank Adams as if it were their own. In fact, I recommended my dad and aunt take their Rolex watches to be serviced at Frank Adams and to be sure to ask for Marcel. I am so relieved to know that there are companies and individuals out there who can be fully trusted to care for our precious items as much as we do.
    2 people found this review helpful 👍

  • 5/5 R C. 10 months ago on Google
    I have been shopping at Adams for 35yrs. Bought my Rolex’s there and had them serviced at Adams. Last month I had my DateJust serviced there it came out fantastic. Always a great experience. Today my son bought his watch there Jeff provided the first class service! Thank you Adams Jewelers for your expertise and service. Can’t wait for my next watch! Thank you Roberto & Antonio
    1 person found this review helpful 👍

  • 5/5 Michael W. 2 years ago on Google
    Stopped in tonight for the first time. My wife and I worked with Marcel and Tim. It was a great experience! Looks like we’ve found our long term jeweler!
    1 person found this review helpful 👍

  • 5/5 Kyle M. 2 years ago on Google
    Absolute pleasure working with Marcel at Frank Adams. Everything we ordered was ready to pick up a lot earlier than expected, especially some hard to acquire pieces. Everybody at the store made our experience very special and memorable. I look forward to doing more business here in the future! Top notch
    1 person found this review helpful 👍

  • 5/5 Zachery C. 2 years ago on Google
    Before I set out to buy a ring I did my best to find a place I felt would be worth stepping into. Frank Adams stood above the competition in reviews, their lengthy history and the feeling that because this place wasn't a chain of any kind my bride to be would have a unique piece. I am glad I did some homework because my buying experience here was everything I hoped for. I have a blue collar job and to be sitting in front of these folk in dirty pants and hoodie worried me I wouldn't be given the proper attention. This however was quickly dissipated after a few minutes with Marcel. He was knowledgeable and patience with me as he explained what dimensions a stone is evaluated on and never made attempts to nudge or move my budget. I must have sat with him on 3 separate occasions before making my purchase and the entire staff was pleasant and accommodating. After a successful proposal I was excited to bring my fiancé in to take part in wedding band selections where of course we continued to experience exceptional service. My gal must have looked at every band in the place. Lastly, they insisted polishing the rings before the wedding which after everything else was the icing on the cake. I would highly recommend Frank Adams to anyone in the market and do not hesitate to ask for Marcel. To my knowledge he doesn't work Thursdays. Thanks again Marcel and to the whole Frank Adams team. I know where I'll be going for all subsequent purchases of this nature.
    1 person found this review helpful 👍

  • 5/5 Maree C. 2 years ago on Google
    I have to tell you… I am a very serious unique jewelry and now watch collector. If you want the best service, most attention, thorough explanations, and a true joy to work with. You just call Tim Ryan. Tim Has the class and the connections to take very good care of you. My sought after new Rolex was exactly what I needed to add to my collections! I will never use another guy! Tim is the man! The best around!
    1 person found this review helpful 👍

  • 5/5 Kyle K. 1 year ago on Google
    I have had the pleasure of working with Jeff for a while now and he never disappoints. He is very knowledgeable and is always willing to go the extra mile. My brief interactions with the rest of the staff have been equally as pleasant. I highly recommend Frank Adams if you are looking for a beautiful piece of jewelry or a timepiece.
    1 person found this review helpful 👍

  • 5/5 Arthur F. 3 years ago on Google
    I have always worked with Kim and Tim. Both of them are extremely knowledgeable and always personable and professional. I have bought multiple pieces of jewelry and watches from them and they always give me the highest quality product at a good price. I would recommend them to anybody in the area looking to buy high-end jewelry.
    1 person found this review helpful 👍

  • 5/5 Michelle F. 3 years ago on Google
    Helped me to design and get exactly what I wanted. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 M M. 3 years ago on Google
    Marcel was so helpful in showing us their great selection of wedding bands! We highly recommend Frank Adams jewelers for your jewelry/wedding needs. :)
    1 person found this review helpful 👍

  • 5/5 wasiim y. 1 year ago on Google
    I had a really great experience with Frank Adams Jewelers. They listened to every detail I wanted for my wife's ring and they delivered. Everyone working there are friendly and helpful. It's refreshing to go into a business and know that you matter as a person.
    1 person found this review helpful 👍

  • 5/5 Linda C. 1 year ago on Google
    We have had a long standing relationship with Frank Adams Jewelers and have always been so impressed by the professionalism of the staff. We actually travel out of state to purchase jewelry, obtain appraisals, etc. because we trust them. We can’t thank Betsy enough for her professional appraisals. Betsy went out of her way to honor our timeline. Andy helped us find the perfect ring, which will be passed down to our daughter someday. The BEST, most trusted jewelers in upstate NewYork!
    1 person found this review helpful 👍

  • 5/5 Don L. 1 year ago on Google
    Words escape me for the experience I had with Mary and the rest of the staff at Frank Adams. Everything about my encounter was outstanding and I'm so happy that a very good friend highly recommended them to me. I had them repair two very old pocket watches (115 years) and purchased a new time piece as well. Best wishes for continued success.
    1 person found this review helpful 👍

  • 5/5 Dennis s. 1 year ago on Google
    Every time we come in, it gets better and better. For one the products available but mainly because we get to know the "team" (I would say family) more and more. What a great business that makes you feel comfortable (jewelry shops are sometimes intimidating). Everyone is so knowledgeable and helpful. It seems like everyone takes the time to understand and gets to know you. We were hoping to buy something to keep in our family forever and they were able to bring us something special! We will always remember what this "family" has given our family and will always be grateful! We would recommend them to anyone =)
    1 person found this review helpful 👍

  • 5/5 felix G. 1 year ago on Google
    Been doing business with Frank Adam Jewlry’s for a few years now and I must say at this point I feel like a part of the family already. The entire staff is just incredible, Jeff is my guy, he is extremely knowledgeable. I usually don’t mind taking the long drive from Ct to them. Totally worth it. They always deliver the best. See you soon guys. You’re favorite Ct shopper.
    1 person found this review helpful 👍

  • 5/5 Chris C. 3 years ago on Google
    Warm, inviting, friendly are just a few words to describe Frank Adams. Best customer service around. Highly recommend to anyone looking for jewelry.
    1 person found this review helpful 👍

  • 5/5 Matthew A. 5 months ago on Google
    Frank Adams Jewelers really went above and beyond helping me purchase my first Rolex. The warm and welcoming staff answered all my questions and concerns. A special thanks to Billie Jo who walked me through the entire process, from showing me different models to the final fitting. Frank Adams is a beautiful shop that cares about its customers. I would recommend it to all my friends and family looking first class customer service and beautiful jewelry
    1 person found this review helpful 👍

  • 5/5 Margan K. 7 months ago on Google
    Tim has been absolutely amazing. My dad has gone to him for years, and now i am able to as well. He has helped with all of my jewelry. We always have an incredible experience. So friendly and helpful.
    1 person found this review helpful 👍

  • 5/5 JUstin R. 1 year ago on Google
    Decided earlier in the year I wanted to purchase a watch and made contact with Jeffrey. From the second I made contact with him, I felt comfortable, confident, and excited for this new purchase. From start to finish I have never been so impressed with a business. Jeffrey was excellent, answered all my questions and sold me amazing watch! After my recent experience I would never look anyplace else!
    1 person found this review helpful 👍

  • 5/5 William T. 1 year ago on Google
    While I was having a short trip to the Capital Region, I was able to stop by Frank Adams for a visit and express my interests in getting the highly sought after Rolex watches for this year anniversary. Everyone in the store were very welcoming. Billie Jo was a truly professional and care about their customers. She knew about the current watches market and intensive knowledge on the these high-end watch pieces. She also told me the little history about the store to make me feel trustworthy of their business. I felt that this family owned business is way better than those big chained boutiques in NYC. I'm looking forward to revisit again and be the repeat customer.
    1 person found this review helpful 👍

  • 5/5 Dmitri A. 1 year ago on Google
    I am very impressed with Frank Adams Jewelers and their high quality customer service! After having my eyes set on a particular watch, the staff worked with me every step of the way until I had it. I want to personally thank Jeffrey for his knowledge, expertise, and professionalism throughout the entire process!
    1 person found this review helpful 👍

  • 5/5 Susan Frances M. 1 year ago on Google
    I highly recommend Frank Adams jeweler for repairs. I had prongs replaced on my wedding ring and it looks brand new. I was initially a little nervous leaving it there but now will do all my business there. By far the best jewelry store in the area. They carry great lines and offer a good variety.
    1 person found this review helpful 👍

  • 5/5 Cory K. 3 years ago on Google
    Frank Adams has the most courteous and professional representatives. We met Marcel Roberts who showed us the Company’s gorgeous inventory of timepieces. Very impressive vendor and servicer. (2020-09-01).
    1 person found this review helpful 👍

  • 5/5 Glenn M. 2 years ago on Google
    We worked with Andy - who was very knowledgeable, professional, and offered great solutions. The store and employees were welcoming and friendly.

  • 5/5 Drew M. 3 months ago on Google New
    Andy, our sales specialist, was amazing. He spent whatever time we needed, explained all of our options and choices. The jewelry selection was exceptional. The pricing was kindly reduced. We left extremely happy. Celebrated our 28th Anniversary and they helped us enjoy it. Thank you to Kimberly and Andy for all you did for us. Stellar Experience. Highly recommended.

  • 5/5 Shaun F. 2 years ago on Google
    Received excellent service, will be back again for sure!

  • 5/5 Gia M. 1 year ago on Google
    We just purchased our second watch from Frank Adams and couldn’t be happier. The staff is incredibly friendly and honest. Jeff was very accommodating and answered all our questions. When you are making such a large purchase, you want a place like Frank Adams Jewelers to help you with the process.

  • 5/5 Jonathan T. 2 years ago on Google
    I recently purchased my Rolex Day-Date 40 from Tim at Frank Adams Jewelers. As always, the buying process was seamless, the service was excellent, and the timepiece is flawless. The entire team is accommodating and you really feel welcome while browsing around the store. The in-house Rolex certified watchmaker does excellent work and it's reassuring to know that all issues can be promptly addressed on site. Additionally, as someone who is detail oriented, it is great to know that the timepieces are sized by a professional using the correct tooling. My first experience with Frank Adams was in 2015 for a watch cleaning that was performed complimentary. I have since bought two watches and have another on order for my father. I would highly recommend Frank Adams Jewelers to anyone looking for a store with an excellent product selection, a great environment, and an unparalleled team!

  • 5/5 David E. 2 years ago on Google
    Frank Adams Jewelers was a pleasure to work with. I visited the store in August shopping for my very first Rolex; a retirement gift to myself. Marcel, one of the many knowledgeable and friendly jewelers on staff, helped me with my request. After a very short 4-month period (for those who shopped for a Rolex know that this is an incredibly short period), Marcel called me with the great news of the arrival of my new "bluesy." Marcel made the whole experience enjoyable and effortless. Thank you Frank Adams Jewelers!

  • 5/5 Dennis S. 2 years ago on Google
    The team here has always been great. Since my very first interaction with Billy Jo to Jeffrey taking us in, we are more than willing to make the drive out to enjoy the wonderful store. The customer experience is top notch and at the end of the day, its always a pleasure doing business with great people! We will be back soon, no doubt =)

  • 5/5 Marilyn W. 2 years ago on Google
    Perfect service, beautiful jewelry (VCA is included along with many other designers.), all offered in a clean and aesthetically pleasing environment. Tim, their in-house designer, creates perfect pieces.

  • 5/5 Ryan H. 2 years ago on Google
    They've gained a customer for life. I've got a small collection of fine watches, and I'm very hesitant when it comes to people or companies touching them. Frank Adam's staff are extraordinarly comfortable, clean, and at the top of their game. Anytime the Tissot, Movado, or Breitling needs work, this will be the first stop. In house watchmaker, fast turn around, very fair prices. 5/5, and highly recommended.

  • 5/5 David F. 2 years ago on Google
    I went in there to get a new watch battery. The sales people were very friendly, the service quick, and the cost was very reasonable. I would definitely go back.

  • 5/5 Amy W. 2 months ago on Google New
    I highly recommend Frank Adams Jewelers repair services — There is nothing they cannot fix! To date they have repaired an heirloom ring from Iran, resized a ring from Egypt, and even repaired an antique ring from Germany. Now each ring is as good as new! I will surely miss their Stuyvesant Plaza location, however.

  • 5/5 Caleb L. 2 years ago on Google
    Had a wonderful experience purchasing my wife a pair of beautiful diamond encrusted emerald studs for Christmas. The stone quality for the price was head and shoulders above the competition. Mary was thoughtful, attentive, and an overall pleasure to deal with. Beautiful store and wonderful atmosphere. Will definitely be my jeweler from here on out. Highly recommend.

  • 5/5 Scott 2 years ago on Google
    Thank you Tim and your awesome staff for your hard work and dedication! I have been a loyal customer for 20 years and have never been disappointed in their selection, service and outstanding attitudes for their customers and business! You cannot beat the customer service and beautiful selection of the finest jewelry and watches! Thank you!

  • 5/5 Kevin N. 2 years ago on Google
    I had a very positive experience at Frank Adams Jewelers in Albany, purchasing a TUDOR watch. Marcel was extremely personable, knowledgable, and accommodating in sizing the watch to my wrist. All in all, very enjoyable experience, and I will be a repeat customer going forward.

  • 5/5 Mumin E. 2 years ago on Google
    I had an incredible experience buying my watch at Frank Adams. All of the staff were extremely welcoming and friendly. Jeffrey, helped me find the perfect watch and I am very grateful. I am now a forever customer and would highly recommend checking them out.

  • 5/5 Shane S. 7 months ago on Google
    We had the best experience with Jeff at Frank Adams. He went above and beyond to get us our wedding bands in time and made exactly how we wanted. We couldn't be happier and are so excited to wear these rings for years to come. We will also now only buy our jewelry from Jeff. Highly recommended!!

  • 5/5 sara h. 2 months ago on Google New
    I love this beautiful store and will miss it when they move from Stuyvesant Plaza. Everything in the store is stunning. I just bought a beautiful gold ring with sapphires. Marcello was very professional and so nice. The store sized the ring for me for free and also cleaned all my other rings. My husband and I have purchased jewelry here before, and we always had a wonderful experience.

  • 5/5 garry s. 2 years ago on Google
    Purchased a nice time piece and have another one in the making shortly. Jeff has been attentive to my every need and treats me like family. His great personality is unmatched and understands a collectors passion for desired timepieces. I truly enjoyed my purchase and look forward to my next one. Thank you again for the outstanding experience. See you soon!

  • 5/5 Cameron L. 3 years ago on Google
    Tim and the Frank Adams Jewelers team have been a pleasure to work with. I have had multiple great experiences with the team including the purchase of watches and an engagement ring. I was looking to find a less common engagement ring setting that I originally saw online. While the store did not normally carry this setting and have it on hand, Tim was able to find it and order it. The team was very responsive and knowledgeable, and made the process of finding the perfect ring an easy one. Highly recommended!

  • 5/5 Patrick D. 2 years ago on Google
    I wanted to let people know about my superb experience at Frank Adams and give a little insight into what makes the place special. Each time I walked into the store or spoke to anyone, I was greeted warmly, made to feel welcome, and treated like they were truly glad to see that I had stopped in. I was lucky to work with Billie Jo, who is absolutely stellar, on a purchase and she had answers and recommendations for every question I could ask. She was warm, kind, and looking out for me to get a great buying experience and help me find the right piece that I could feel great about.

  • 5/5 Will T. 6 months ago on Google
    Frank Adams is one amazing shop for all your need in luxury watches and jewelry. All the staff are very friendly, professional and knowledgeable. I was lucky enough to be assisted by Billie Jo and Jeffery. They came through for my anniversary gift right before the estimated time. Both me and my wife were ecstatic to acquire our dream watch pieces! Needless to say we will be the repeat customer in the future. I think they deserve 10 stars and not just 5 stars. Highly recommended! Thanks, William T.

  • 5/5 Caroline 2 years ago on Google
    My first visit to Frank Adams was with my mother and daughter and we were met by Kimberly Adams after walking in the door. She narrowed down a few choices based on my personal preference for more delicate looking jewelry (and on a budget). I appreciated the time she took listening to likes/dislikes before choosing additional items for me. I most deeply appreciated that she took the time to answer about 15 minutes worth of questions from my 9 year old. This is a store where you can feel comfortable--no matter your price range. Most recently, I got in touch with Kimberly hoping to find a 10 year anniversary gift. She helped me get something meaningful, pretty and within my price range. We look forward to working with this family-owned business to purchase future gifts! Great experience all around each time.

  • 5/5 Rob G. 1 year ago on Google
    I've been looking for a new watch for a while now and had my eyes on the Tudors. The one I wanted seemed all but impossible to get unless I wanted to pay more on the second hand market. For the heck of it I called last night and had the pleasure of speaking with Jeffrey. My intentions were just check in to get an idea of the lead time for the one I was interested in, thinking it would still be on back order. Long story short I got lucky and was able to pick up the exact watch I wanted in less than 24 hours. Jeffrey was Great, The store was Great. Hell, Even the Coffee was Great!

  • 5/5 Kathleen C. 3 years ago on Google
    Marcel assisted me with resetting my engagement and wedding rings. The new settings are beautiful and my rings were finished on time. Thank you Marcel!

  • 5/5 Ralph A. 3 years ago on Google
    I came to Frank Adam's because they are the only Rolex Authorized Dealer and Repair Center in the area. I have a vintage Rolex from '71 that I bought overseas while I was in the Navy that needed repair. As it turned out, the watch needed to be sent out which FA handled without a problem. I recieved a reasonable estimate and ok'd the repair. I had brought a '71 Seiko Bell-Matic as well but this old watch could only be repaired by Seiko themselves so Marcel had all the information typed out and enclosed my watch in a mailing case and wished me luck. The people at Frank Adams Jewelers could not have been more helpful. They were great.

  • 5/5 Brian C. 3 years ago on Google
    My watch needed to be serviced, and from the minute I made the appointment to drop it off to when I picked it up, the experience was stellar. Marcel ensured all was well above expectations.

  • 5/5 Lisa D. 3 years ago on Google
    Love, love Frank Adams Jewelers! I always keep going back, nice selection of jewelry at all price points and the friendliest and most helpful staff ever! Betsy is the best!

  • 5/5 james f. 3 years ago on Google
    Great, knowledgeable, staff. Ask for Mary!

  • 5/5 Jon S. 3 years ago on Google
    I always get first rate service at Frank Adams and enjoy talking to experts in the field of fine jewelry.

  • 5/5 Pat M. 3 years ago on Google
    Kim and her staff are great. I have purchased most of my jewelry there for years and they are always helpful and professional. Plus they help me pick out things for my girlfriend and get it right everytime!! That’s not easy to do!

  • 5/5 Nicholas K. 3 years ago on Google
    Billie Jo was so helpful and friendly, she polished our ring for free and helped us find wedding bands that suit our needs. We will totally recommend to friends and be back in the future!

  • 5/5 Maia B. 3 years ago on Google
    Everyone is always courteous, knowledgeable and friendly!

  • 5/5 Joseph P. 3 years ago on Google
    Got my engagement ring and wedding bands here after going to 7 other places. Fair prices for the high quality they ensure! Wouldnt go anywhere else in the capital district.

  • 5/5 kathleen c. 3 years ago on Google
    I was looking for something specific that has been hard to find. The sales person , Marcel, was so helpful and found 2 catalogs to search. I found it! I also bought an additional item. I was very impressed with the store's environment and friendliness of the staff. Would recommend a visit to Frank Adam's Jewelers in Stuyvesant Plaza.

  • 5/5 William T. 3 years ago on Google
    Promptly identified problem with wristwatch and corrected it, at a fair & honest price

  • 5/5 Linda K. 3 years ago on Google
    This is a well run and knowledgeable establishment. They took a family heirloom of mine and created my engagement ring. I could not be happier. They truly know what they are doing!

  • 5/5 Brandon S. 3 years ago on Google
    I went to Frank Adams at Stuyvesant Plaza in Albany, NY and was helped by Marcel. He helped me find a gift for my wife in my price range and treated me kindly and respectfully. I would definitely return in the future to continue doing business there.

  • 5/5 Laurie V. 3 years ago on Google
    I had a wonderful experience here. They didn't have what I needed in stock and they were able to get it within 24 hours. The person that was helping me was very nice and helpful and I would definitely go back!

  • 5/5 jonah p. 3 years ago on Google
    I am a relatively new watch collector and I recently needed my Tudor black bay sent in for service. Brought my watch in and was greeted by Jeffery. Jeffery was extremely kind and present to deal with. Once my watch returned to frank adams from Tudor, Jeffery brought my watch out. Unfortunately, I took a look at my watch and Tudor had misaligned my bezel insert. I asked Jeffery if there was anything he could do about it and he kindly talked with the store watchmaker and convinced him to take a look at my watch. Upon waiting for my bezel to be realigned, I got chatting with Jeffery and looked at more watches. I ended up picking up a Rolex datejust 16013 for a great price and couldn’t be happier. Thanks again Jeffery for the help and look forward to doing business together in the future.

  • 5/5 Josh P. 3 years ago on Google
    Mary at Frank Adams is great to work with. She takes the time to help you find the perfect piece without any pressure. She’s extremely patient and offers very thoughtful suggestions. I have been very satisfied with Frank Adams jewelers.

  • 5/5 Lisa R. 3 years ago on Google
    I went to Frank Adams , for some repairs on various pieces. I also was shopping for a gift. Andy was very professional and had great recommendations. This store has a Beautiful inventory of unique pieces. Great experience!

  • 5/5 sam s. 3 years ago on Google
    I reached out to Frank Adams Jewelers looking for a couple of specific, hard-to-find pieces, and was fortunate enough to meet Billie Jo. While they didn’t have what I was looking for currently in stock, Billie Jo went above and beyond to find me what I was looking for. Her professionalism, kindness, knowledge, and dedication to what she does is evident and she is truly a gem in the capital region. I highly recommend and am looking forward to returning in the future.

  • 5/5 P R. 3 years ago on Google
    While visiting the Albany area from Vermont we stopped into Frank Adams Jewelers. The store’s atmosphere is inviting, and it takes a moment for your eyes to take it all in. A beautiful store, great selection, and some of the friendliest and most knowledgeable staff I have met. We were warmly greeted by Billie Jo. My son and I are interested in Rolex watches and Billie Jo was so accommodating. She answered our questions and provided her knowledge about Rolex and the watch industry. We were shown all of Rolex watches in stock. She gave us a complimentary coffee table book of the 2020 -2021 Rolex watches. With the high level of knowledge and expertise, I highly recommend Frank Adams Jewelers for all of your watch and jewelry needs.

  • 5/5 Top S. 4 years ago on Google
    Great team always friendly knowledgeable and always treat my wife and I first class they have earned our business for the long term

  • 5/5 max r. 3 years ago on Google
    I cannot say enough great things about Tim and the entire Frank Adams staff! We are fortunate to have access to such a diverse array of designer pieces right here in the Capital District. It does not matter what time of day you drop in, you’re always greeted with a warm smile, and given the exemplary customer service that seems to escape many boutiques of this caliber. Tim has provided truly elite service to not only myself but my entire family for many years. I wholeheartedly recommend Frank Adams Jewelers to anyone seeking that special something!

  • 5/5 Rachel H. 2 years ago on Google
    Tim Raponi is the absolute best jeweler! I am blown away by how amazing the redesign of my wedding band turned out. Not only is he professional but he is caring and patient. I live out of State and he worked with me via email, text message and phone calls. The best communication that drove the best results. Thanks again, Tim!

  • 5/5 T-Bone M. 2 years ago on Google
    Incredible service on top of having a watch that I was shopping for online for two years. Always go local when you can ! thanks Frank for a great price and experience.

  • 5/5 Marc S. 2 years ago on Google
    Picked up my watch today after waiting six (6) months for it to arrive. I'm shocked that it only took that long with today's market. Thank you to Andy Slivienski. A true gentlemen who took the time to understand the consumer side of the waiting game and made the experience enjoyable. I wish his kindness and patience was contagious.

  • 5/5 Sandy B. 2 years ago on Google
    Phenomenal customer service! Not only does Frank Adams have exquisite pieces, they take personal care of their customers. My husband and I wanted to change up our jewelry after 20 years and we were treated with thoughtfulness and professionalism. Betsey especially went above and beyond to make sure we were happy and all of the staff was warm and welcoming. I definitely recommend Frank Adams Jewelers!

  • 5/5 Katharine K. 4 years ago on Google
    Always a pleasure, had my wedding band and engagement ring sized and they look brand new, they are 37 years old!

  • 5/5 Ralph S. 4 years ago on Google
    Outstanding service made for an incredible buying experience. I highly recommend Frank Adams.

  • 5/5 Dakota G. 4 years ago on Google
    Frank Adams Jewelers did great work on my Fiancé’s engagement ring! Jeffrey was a great help in customizing exactly what I wanted and it was completed quicker than I thought it was going to be. Resizing was also finished in less than day! Everyone was very easy to talk to and seem happy to be working there. I will continue to go back to Frank Adams for every piece of jewelry I buy.

  • 5/5 John M. 4 years ago on Google
    I went to Frank Adams Jewelers to have my Rolex repaired. I had purchased my Rolex from Tim Ryan at Frank Adams Jewelers. Tim has been my jeweler since 2009, when I lived in New Jersey. I have taken all my jewelry to Frank Adams Jewelers for repairs when needed. Tim Ryan knows my Rolex history and talked with me about the possibility of purchasing a new Rolex. I agreed and now have a new Rolex. Tim Ryan is the man I see and trust for all my jewelry needs.

  • 5/5 steve v. 2 years ago on Google
    Purchased a beautiful Tudor Black Bay 58 watch today & it’s amazing. If you’re looking for a Rolex, Tudor, any fine watch or special piece of jewelry, Frank Adam’s has it. Tim Ryan VP/Store mgr is a master jeweler who’s expertise & attention to detail, is unmatched. He is the best! Frank Adams is a family business that treats you like family and values your business! Many Thanks to Tim, Kimberly & Jeffrey for another great experience.

  • 4/5 Gene L. 4 years ago on Google
    Lots of nice diversity for retail shopping

  • 5/5 Jane K. 4 years ago on Google
    Excellent customer service.

  • 5/5 Jill D. 4 years ago on Google
    My go-to for jewelry repairs! Great service, usually completed before promised and great workmanship.

  • 5/5 Joseph P. 4 years ago on Google
    I bought my first Rolex here and it was a great experience. Very friendly and accommodating sales team. Billie Jo was great to work with. Looking forward to buying more from them.

  • 5/5 Todd D. 3 years ago on Google
    Tim and all the staff are knowledgeable and personable. They make buying jewelry stress free and enjoyable!

  • 5/5 Megan L. 3 years ago on Google
    I will be a customer for life. Best staff and sound products. :)

  • 5/5 Rhonda B. 3 years ago on Google
    I had the head on my wedding ring replaced. The jeweler did a beautiful job. Staff were friendly and helpful, and the work was completed ahead of the original timeframe.

  • 5/5 Chip S. 3 years ago on Google
    Frank Adams is the place to go for jewelry. The service of all its staff, with Tim Ryan as its sales leader, and Kimberley from management is the best. I would never think of going anywhere else.

  • 5/5 David T. 3 years ago on Google
    My advice to anyone thinking about visiting Frank Adams is to just do it, don’t overthink it. High end store in a high end shopping center I too expensive right? Wrong! I can endorse Frank Adams jewelers 100%. They work with any budget, and the experience, professionalism and selection is second to none. For me by far he most memorable, pleasant no-regret buying experience I have ever had. That is why I am taking the time to write this. Go to Frank Adams to build a great relationship with some really good people, You will never be pressured only educated and understood.


Call +1 518-435-0075 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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