Featured Reviews


Frequently mentioned in reviews: good (30) cream (25) service (21) great (18) nice (15) delicious (13) Frankie' (10) time (10) restaurant (9) taste (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Akua Z. 2 years ago on Google
    I like the croissant so much! Its butter flavor attracts me a lot. I am surprised that the WIFI is fast.
    12 people found this review helpful 👍

  • 5/5 Israel Reiseleiter Ushi E. 3 months ago on Google • 247 reviews New
    Excellent and helpful service by reception and restaurant. Tasty breakfast included in rate. Low prices airport drop off by own car. Comfortable clean room
    1 person found this review helpful 👍

  • 3/5 William H. 2 years ago on Google
    Decent food great pastry options. Menu is quite varied but like many restaurants it tries to offer everything and ends up doing nothing all that well. I usually go for the Middle Eastern options. As for desert, the ice cream options are overpriced and not very good. They all taste like some sort of flavor powder was mixed in. Mango flavor was terrible, coffee flavor was bad, strawberry was ok, but the Oreo flavor was the best (probably because it had actual Oreos in it).
    4 people found this review helpful 👍

  • 5/5 Weston S. 2 months ago on Google • 141 reviews New
    Good food, very wide variety, all good. Don't miss the ice cream parlor!

  • 1/5 Sim M. 4 months ago on Google • 136 reviews
    The food was not good! I can't really say much other than initially they tried to serve me fried fish that was more batter than fish. Then when I brought it to their attention, they changed it but then it wasn't cooked 🤦🏾‍♀️ The service was good but it's a shame the food just couldn't match!

  • 5/5 Ahmed Satti (Family G. 2 years ago on Google
    Frankie's has had excellent food and maintained a standard for many years. A bit pricey but worth it. I went for the double cheeseburger and it didn't disappoint. Their milkshakes and ice cream are also tasty.
    3 people found this review helpful 👍

  • 5/5 Jeffery Agyekum A. 1 year ago on Google
    I loved the upstairs window seating here! It's perfect for observing the activity on Oxford street. The service is good and the food is delicious.
    3 people found this review helpful 👍

  • 5/5 Hyacinthe Brou A. 1 year ago on Google
    Having been at the restaurant: The welcoming was cool, but needs improvement 6/10. The service was great, the gentleman Mr Shine took care of us so well even though he was managing others' tables 9/10. The food served was tasty with a 3-star hotel presentation, some of us couldn't finish our 🍽️ they proposed us to pack it away 😅 we took the enjoyment home. 9/10. Overall, it was a good experience I recommend it👌
    2 people found this review helpful 👍

  • 5/5 Happiness A. 2 years ago on Google
    My daughter and I visited Frankie's 3 separate times during our visit. So many amazing flavors to choose from, with great prices. We tried over 18 different flavors between the 2 of us and we were not disappointed. Very comfortable seating indoors and great outdoor seating. The area has amazing shopping and proved to have the best prices out of all the areas we shopped. Frankie's is a must visit, for a cool break and delicious icecream
    2 people found this review helpful 👍

  • 5/5 Wina B. 1 year ago on Google
    Undoubtedly the best place for ice cream in Osu. You can casually walk in to have one of these cone ice creams. Only that they have just two flavors, vanilla and chocolate. Would have been great if they had strawberry flavored ones too. They also have freshly made doughnuts and other pastries. The best part is, you can sit outside and have your ice cream or within the shop.
    2 people found this review helpful 👍

  • 1/5 Claudia T. 2 years ago on Google
    My food was horrible. My steak was dry and well done (I wanted medium rare). My fried rice was a sad excuse of rice pudding with a few vegetables tossed inside: tasteless too. I requested for chicken skewers but got chicken fingers!!! The only thing I liked was the strawberry lemonade and I don’t think I will be coming back
    1 person found this review helpful 👍

  • 1/5 Naa A. 1 year ago on Google
    For a regular cake off the,I bought in June, looked more aesthetically pleasing than a cake I paid to be .customized in September! Cake was delicious, but the service in November..pathetic
    1 person found this review helpful 👍

  • 4/5 Cheryl M. 1 year ago on Google
    The location is very nice. Right in the Centre of the Shopping street. The food is amazing. Top notch ice creams and pastries and bakeries. Good Lebanese food, nice coffee and amazingly vast menu with food from other countries. It's a one stop restaurant for all your meals
    1 person found this review helpful 👍

  • 5/5 Charles M. 1 year ago on Google
    It was about 17 years ago when I made my first visit to Frankie's as part of a Friday night out with colleagues from my office. I fell in love with the place at once and have been frequenting the place over the years. My wife and I had our first date here and we absolutely loved it. We have been visiting ever since. Frankie's have always had a touch of excellence in their facilities, service and menu. I'm always impressed when I see renovations going on as the owners strive to keep up their high class status. I must say that the food is always delicious and reasonably priced and waiters don't mind going the extra mile to make your enjoyable. I look to my next visit. My next happened over this past weekend. Family lunch it was. The food was delicious as usual and the package was more than enough at reasonable price. 5 stars
    1 person found this review helpful 👍

  • 4/5 Luqman S. 1 year ago on Google
    Its my usual go-to ice cream place... there's such a good ambience to start your fun night with. Right in the middle of Oxford Street. Left, right, center is all fun filled
    1 person found this review helpful 👍

  • 3/5 Adjokor S. 2 years ago on Google
    Good place to grab a quick bite when on the Osu Oxford Street. My go to has always been their bacon club sandwich 🥪 but they don't dissapoint on other dishes either. Oh and grab a window seat if its available. Its a good way to distress 😉
    1 person found this review helpful 👍

  • 5/5 Felicia T. 2 years ago on Google
    The waiters are so nice. They have the best combination noodles I have ever had so far. No long talk excellent services. Great food
    1 person found this review helpful 👍

  • 4/5 Bernard M. 2 years ago on Google
    Centrally located on the main shopping road of Accra. Good food and the servings are also good. They have their own bakery and ice cream outlet. Food and all the items are well priced. You get your money's worth. The place is clean but the seating can be improved.
    1 person found this review helpful 👍

  • 1/5 Carol C. 4 months ago on Google • 40 reviews
    This restaurant was recommended to me by a Ghanaian, I was not impressed, We ordered fish, and after the waiter placed our order, he told us that this was not fresh fish but frozen breaded fish. We were told we could not change the order because he had already placed the order. The fish came back soggy/mushy and not edible. He could see that we could not eat it. We were not given a choice to order something different or a refund. The price was not reasonable and the food was not good. This is more of a fast food restaurant. I paid the bill, left a tip, and went somewhere else and ate. If you are looking for real authentic Ghanaian food, I do not recommend this place.

  • 5/5 P. K. M. 3 months ago on Google • 19 reviews New
    Solid place. Enjoyed their ice cream and the serene space. Definitely will recommend to anyone looking for a cool place to hangout or a cute date.

  • 4/5 Mercedes Y. 4 months ago on Google • 12 reviews
    They serve the best pastries, sandwiches and breakfast in town! Right in the center of Accra, Osu Oxford Street. They always have some good ice cream also.

  • 4/5 GLORIA O. 1 year ago on Google
    Service wàs just a tad slow for the time of day. Place was calm and not packed. Wait staff were honest and kind. Mango juice was cool and delicious. Food was on the salty side but paired well with the juice. A good experience. Looking forward to better next time.

  • 5/5 Nana N. 2 years ago on Google
    I love their ice cream and cakes. Their ice cream is one of the best you could ever buy. It's affordable and yummy. Staff are so friendly and attentive. I keep going back there and enjoy it every time.

  • 3/5 Kalsum S. 2 years ago on Google
    Good food. But their salad portions and prices are really outrageous, especially when you dinning out alone. Customer service is not that good. Some of the waiters were really rude to me personally, and I overheard the same when they were cleaning after a foreign family. Nagging about how they had messed the place up. They could have done that out of customers ear reach, but I guess they didn't give a dime🤦‍♀️

  • 4/5 Roza L. 1 year ago on Google
    Great food..long waiting time to be served

  • 1/5 Archibald Darko - B. 1 year ago on Google
    Decided to grab ice cream from frankie’s cos I found myself in Osu and the experience was awful. You can tell the staff here have been programmed to give specific answers no matter the circumstance. If I could rate only “common sense and logic” I would give a 1/10. I’m sticking to Pinocchio next time.

  • 5/5 EDMOND T. 1 year ago on Google
    I had dinner with some friends and it was awesome, but they need to have more variety of local beer

  • 2/5 Daniella A. 1 year ago on Google
    The service was 2/5, the waiters were not attentive at all, and we asked one waiter what one meal consists of, as in he should explain what’s in it and how it looks, he gives the most incredibly vague answer, like ah Then the food came, my partner ordered chicken briyani but what was brought looked like jollof rice with chucks of chicken breasts thrown into it I ordered the sezchuan with plain rice, it was okay, I’d give it a 3.5 After the meal, we spent a good 5 minutes trying to get their attention to come for the money, and it wasn’t like the waiters weren’t there, their attention was completely elsewhere, not on other people ( don’t get me wrong), just elsewhere I’d give the entire experience 2 stars.

  • 3/5 Dziedzorm Adzo B. 1 year ago on Google
    Ice cream is deliciousss....hoping to taste their pastries one day. Icecream affordable very affordable. 🥰

  • 5/5 Clyde Ashley Sherman (Determine S. 1 year ago on Google
    Visited here several times...Ice Cream, Cheeseburger n fries... Milk Shake....I have aslo enjoyed items from their famous Bakery too

  • 5/5 Aku Shika Q. 2 years ago on Google
    Wow!!!! I took my tour group to Frankie's and the loved it! The menu is EXPANSIVE! The food is priced well and on some dishes the proportions are huge. The food is delicious and I would recommend anyone to visit this spot if their palate is a little picky towards local foods. There is pizza, burgers, Mac and cheese, Lebanese food, local food, seafood, Mexican food, Greek salad and more. The menu is very big and it caters to many people from various parts of the world. Unfortunately I don't have photos because by the time we reached there my cell phone was dead. There is a long flight of stairs to get to Frankie's and a few hawkers trying to sell you everything. They are very aggressive so be prepared. Just push through and go up the happy stairs to happy food! Enjoy!!!

  • 4/5 Sarah A. 1 year ago on Google
    Had their ice cream some time ago. It was delicious. I was unable to pick a flavour cos all the ones they made me taste were good. Would definitely try it again.

  • 5/5 Blue S. 1 year ago on Google
    A great location. Friendly staff and also great food in their restaurant. Unfortunately there is no pool or a gym, which would have been great.

  • 1/5 Leopold S. 1 year ago on Google
    They messed up our reservation and were very unfriendly the whole time. Expensive for what you get! Dont go there

  • 5/5 The M. 1 year ago on Google
    We love this place. Ice cream taste like real ice cream lol

  • 5/5 Samuel S. 1 year ago on Google
    It has always been great. Lovely staff, great food and above all their desserts and environment, topnotch

  • 4/5 Yeboah S. 1 year ago on Google
    Very cool place their food is nice

  • 5/5 Kingsley David A. 1 year ago on Google
    I like the different suites of rooms and the fact that they have close access to the foods. Also that breakfast is served for all room types 🥞. The Hotel receptionists are very adaptable in assisting with any enquiries and needs.

  • 5/5 Bharat P. 1 year ago on Google
    Rooms are good and Food too . You can try kashmiri biriyani here

  • 3/5 Cornelia P. 1 year ago on Google
    Frankie’s!Frankie’s!!Frankie’sssss!!!🤭 I was 10yrs old when I first tasted their ice cream and over 15yrs now, I visited again and gosh, they maintained their style and taste Still one of the best ice cream stop places. Try the strawberry, Oreo and pistachio flavors and thank me later😘

  • 5/5 Listowel Q. 1 year ago on Google
    Very nice place and so wonderful about the welcome of the workers. Expectantly, their smiling faces. Mostly the men. The women are also the same but the men are 99% They really know what brought them there. Kindly pay them Ransome to stay there long though some may go, but to train any new worker(s). The foods are very good and sweet to taste.

  • 3/5 Laurens M. 11 months ago on Google
    Good location but hey this is not ghana! Cold, distant atmosphere. Some US type sportsbar. Food was actually good. But if you want to feel Ghana, stay away

  • 4/5 Robert S. 11 months ago on Google
    I travel to Ghana 🇬🇭 every winter to escape Chicago cold weather, and I've stayed at this hotel several times. I recommend this place for short-term accommodations.

  • 4/5 Adokwei A. 11 months ago on Google
    Very easy to locate on Osu's oxford street. Often packed with customers, they have a power bank service for those whose phones need charging

  • 4/5 Rodger L. 11 months ago on Google
    Very convenient in terms of location. The food was great.

  • 2/5 Charlie D. 4 months ago on Google • 4 reviews
    Chicken too spicy. Was soo hard could not eat. The rice spicy with bits of cold cuts. Called 45 minutes before getting there food still was not ready had to wait another 25 minutes

  • 3/5 Sandra W. 4 months ago on Google
    The restaurant is not too expensive. But not any different from Papaye. Papaye is mostly better organized and professional. Frankies is just taking money and not improving on their service delivery. Unprofessional waiters and cheap looking restaurants. They don't seem to take customers as seriously as the money they are taking there.

  • 5/5 Joseph S. 2 years ago on Google
    Popped in for a quick breakfast fix and must say, meal was good and service was professional. Price was a bit on the high side but hey, it's understandable - considering the current state of the economy. A 5-star rating, for now, should do ( they bad better keep up or improve 😊).

  • 5/5 Samuel Van Dyck Van D. 2 years ago on Google
    I just enjoyed their ice cream. They have really made the place look very spacious for hosting small party's or get together with friends and family.

  • 4/5 Baby C. 2 years ago on Google
    Best ice cream joint, tasty pastries and good food. The food is really worth the price. Very large portions.

  • 4/5 Emmanuel Tawiah B. 2 years ago on Google
    Food ordered takes quite longer to be served. Nice place though

  • 4/5 Lauderette _. 2 years ago on Google
    Refreshing smoothies.Tasty chicken,rice dishes are good and not so nice fish.

  • 3/5 Otema D. 2 years ago on Google
    Oh my Frankie's. This was my number one spot back in the day. But the whole vibe seems to have just declined with time. Food was just OK - not great, ambiance hasn't changed/improved since the noughties. I was overall quite disappointed which made me sad.

  • 4/5 martin o. 2 years ago on Google
    Great service, nice ambience on the terrace...however Osu isn't a very neat place. Sometimes the very air you breathe stinks due to filth in the drain..it's safer to be inside

  • 4/5 Phillip C. 2 years ago on Google
    I had Red Red and the service was very nice. I'd totally eat here again !!! I was surprised because The local Food was very good.

  • 4/5 Teresa T. 2 years ago on Google
    It is nice affordable place to eat at food portions feeds up to 2 to 3 people love the place

  • 4/5 abugre Raymond b. 2 years ago on Google
    Nice place to go and enjoy meals . l enjoyed ice cream on my last visit. rooms available for bookings 💓 coming soon for cake.

  • 4/5 Maria T. 2 years ago on Google
    Amazing, love their veggie pizza. They have lots of Italian food which looks delicious. But always needs room for improvement.American food was okay, I personally don't like sweet mayonnaise but other than that. It's good. Their bathrooms 🚻 not up to standards.

  • 4/5 Robert M. 2 years ago on Google
    We came to Frankie's for lunch, and we had a good meal at a very decent price. We ordered a seafood platter for two, and we we were able to feed four people with the amount of food in the platter. The service was good, the place appeared to be clean enough. Overall it was a good experience.

  • 3/5 Yaa F. 3 years ago on Google
    I ordered two flavours, vanilla and I think banana, the vanilla was pretty great but the Banana flavour just didn’t taste right. I couldn’t even taste the flavour properly and it just wasn’t that good, but they have a nice space to chill and relax.

  • 5/5 Mary-an N. 2 years ago on Google
    Nice place to sit and relax. Breakfast is good. They have pastries, ice-cream and there's a restaurant. It's very calm during the day, especially on Sunday mornings.

  • 3/5 Oyoo Q. 2 years ago on Google
    One of the few restaurants in osu serving breakfast as early as 7am. I had this croissant ham and cheddar sandwich but I was served with mozzarella instead 😒. The service is attentive though.

  • 4/5 David R. 2 years ago on Google
    Been over a decade since I've been here and the ice cream still has a pleasing taste

  • 5/5 christabel d. 2 years ago on Google
    Their ice creams are the best. Breakfast is super delicious. Highly recommend

  • 4/5 nii lante l. 2 years ago on Google
    Nice spacious place. Tasty and plenty food. Missed the live band but loved the sounds from the speakers

  • 5/5 Goldmoneyent 1 year ago on Google
    I ate here almost every day I was in Accra.... alot of different types of food.... and comes out quick.... and a nice view of the busy Oxford Street

  • 5/5 Rob N. 2 years ago on Google
    When I had seen the menu I definitely was not expecting much, a Jack of all trades, master of none in that the restaurant offered Indian, Chinese, Lebanese, Mexican, Italian and a variety of fast food and local dishes. I mean wow, ha ha, that is strange! But we both went for chicken, I for the fried and my friend for the grilled Food came very fast and served with a smile. Have to say the chicken was great, exactly what I expect from a simple dish like this....crackling and tasting delicious. Its such a surprise though that many restaurants struggled with making a simple dish like this, so I was happy to eat some decent fried chicken. And the value of the meal with beers was very reasonable....... Excellent, no messin!

  • 5/5 Nigel S. 2 years ago on Google
    Always excellent service. I reserved a table for 10 and everything was ready for us. Well done,

  • 5/5 Oluchi J. 2 years ago on Google
    I only had their ice cream and it was really nice.

  • 5/5 Emelia M. 2 years ago on Google
    Great customer service, meals are quick and delicious..

  • 5/5 Priscy 2 years ago on Google
    Their ice cream is one of the best👍🏿

  • 5/5 nii a. 2 years ago on Google
    Food is delicious. Environment and ambience, very nice. Highly recommended.

  • 5/5 Robert A. 2 years ago on Google
    Everything about Frankie's are good,their food,drink how they save to wawooo I like the place so much I and my family enjoyed our self.

  • 3/5 Joel V. 2 years ago on Google
    The experience was just alright. Customer service could be better. Restaurant chairs and tables need help and the cleaning should be more regular. The food is OK, nothing extraordinary. Parking can be a real problem on busy days.

  • 1/5 King K. 2 years ago on Google
    I General stay here once every 2 months. This is the second time that I've simply asked for an extra towel and they refused to give it to me. The person at the front desk said that it was only one towel per room. That's right they refused to give me another towel.

  • 5/5 Timettra W. 2 years ago on Google
    Amazing food. I will for sure go back here anytime I'm in Accra. Everything fresh! Great service!

  • 4/5 Mercy A. 2 years ago on Google
    Hmm Good food, really enjoyed their food and u no what it comes in big quantity and sweet chilled juice aswell

  • 5/5 Patrick L. 2 years ago on Google
    Used to go here every visit yearly visit to Ghana. It is a great spot for Westerners in search of a good American style meal.

  • 4/5 Linda M. 1 year ago on Google
    The place is really nice their foods are great especially the fried rice combo. Their ice is to die for and their milkshakes are top notch.

  • 3/5 William A. 2 years ago on Google
    Their casadilla is quite nice, the rice fair is quite OK. They used to have the creamiest ice cream in Accra, can't say if they still do because I haven't had any for a while. The ambience is gloomy, and the place smells a bit moldy. Their service however is warm and friendly.

  • 3/5 King Emanuel F. 1 year ago on Google
    Frankies cafe is wonderful but the service is sometimes lackluster. They need more seating inside the cafe bakery area and better pastry selection. Customer is always great. Parking outside not so great.


Call +233 24 968 0000 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool

Trends



Last updated:

Similar Restaurants nearby

Alisa Hotel North Ridge image
1
Alisa Hotel North Ridge
Hotel
Someone noted that they could type a longer headline but an error does come up in this interface
4.50 (6K reviews)
KFC Osu image
2
KFC Osu
Fast food restaurant
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$$ $$
4.20 (5.3K reviews)
Papaye Fast Food image
3
Papaye Fast Food
Fast food restaurant
👍👍 Papaye remains the same today, tomorrow and forever. I really love the consistency and customer service. You are always assured of a great fried rice meal and juicy chicken. Ps: Always double check to make sure the cutlery has been placed in your takeaway.
4.10 (5.1K reviews)
KFC Dansoman image
4
KFC Dansoman
Fast food restaurant
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$$ $$
4.20 (4.8K reviews)
KFC East Legon image
5
KFC East Legon
Fast food restaurant
Restaurant chain known for its buckets of fried chicken, plus combo meals & sides.
$$ $$
4.20 (4.7K reviews)
Last updated:
()