Crocker's Jewelers image

Crocker's Jewelers

Jewelry store Jewelry repair service

One of the Top rated Jewelry stores in Texarkana


Address

3908 St Michael Dr, Texarkana, TX 75503

Website

www.crockersjewelers.com

Contact

(903) 832-8686

Rating on Google Maps

4.90 (1.3K reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 AM to 5:30 PM
  • Saturday: 9:30 AM to 5 PM
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 9:30 AM to 5:30 PM
  • Wednesday: 9:30 AM to 5:30 PM
  • Thursday: 9:30 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: service (47) ring (33) helpful (30) friendly (29) jewelry (23) customer (21) experience (18) time (16) staff (16) find (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Michael & Roberta S. 3 years ago on Google
    Beautiful store with beautiful jewelry! I went with my daughter to have her engagement ring cut off of her finger & sized the day before her wedding! They got it done in time too! My grandson who was 13 months old at the time LOVED the playroom they have for children! The employees were very friendly and helpful!
    1 person found this review helpful 👍

  • 5/5 Taylor R. 3 years ago on Google
    I was assisted by Haley as soon as walked through the door! She was extremely sweet and helpful! She helped me pick out the perfect bangle for a dear friend of mine. Will definitely shop there again!

  • 5/5 Michelle C. 3 years ago on Google
    A wonderful place. Employees are so engaging and helpful. Amanda Henderson kept us informed, updated and went the extra mile for me. (Bet she’s that way with everyone but I felt special!)

  • 5/5 Keisha C. 3 years ago on Google
    I came In today with my Mom’s ring and my pandora bracelet that needed to be brought back to life! Amanda did a tremendous job with my rings and my bracelet looks amazing! She was very friendly and caring! The environment was as well as the customer service was great.

  • 5/5 Glenda R. 3 years ago on Google
    Great service. Found the ring I wanted and got it in a timely manner. Bought it today and very happy with it.

  • 5/5 Debbie R. 3 years ago on Google
    The staff at Crocker’s Jewelers are always so friendly and helpful. Thank you for always providing a wonderful shopping experience.

  • 5/5 Nurse M. 3 years ago on Google
    Amanda Henderson greeted me as I walked in and assisted in showing me exactly what I was looking for. She was very helpful and pleasant.

  • 5/5 blake c. 3 years ago on Google
    When I walked in I was impressed by how good the store looked, as well as how fast Haley helped me with finding the perfect gift! It was an amazing experience, as always!

  • 5/5 Weston F. 3 years ago on Google
    Great place, great products, great people. 5 stars from me every time!

  • 5/5 Kerri C. 3 years ago on Google
    Love going to Crocker’s for special jewelry and even repairs. Great environment. Wonderful staff!

  • 5/5 Jessica D. 3 years ago on Google
    Always the best service here. Highly recommended. Best in the area!!!

  • 5/5 Taylar H. 3 years ago on Google
    Best place around for any and all jewelry!!!!

  • 5/5 Kenny K. 3 years ago on Google
    GREAT, MARION WAS VERY HELPFUL AND COURTEOUS. MADE YOU FEEL WELCOME AND APPRECIATED.

  • 5/5 Dustin T. 3 years ago on Google
    Great experience!!!

  • 5/5 Janie D. 3 years ago on Google
    LOVE MY VISIT AT CROCKERS

  • 5/5 Peggy R. 3 years ago on Google
    very friendly staff. organized . get the battery for life for your watch only 20.00.

  • 5/5 Laronda B. 3 years ago on Google
    The atmosphere is very inviting, and the customer service by Haley Oas is superb! I’ll visit again.

  • 5/5 Vander L. 3 years ago on Google
    I really like the excellent customer service and knowledgeable staff!

  • 5/5 Jana T. 3 years ago on Google
    Had a great experience with them. It was a first visit and they had a fast friendly service. Very pleased with my repairs and cleanings!

  • 5/5 mark n. 3 years ago on Google
    Great place and they have an in store jeweler for re sizing.

  • 5/5 Adriana A. 3 years ago on Google
    Staff was extremely kind and helpful.

  • 5/5 Tamara T. 3 years ago on Google
    Excellent service!

  • 5/5 Kensey M. 3 years ago on Google
    Very good experience!

  • 5/5 Shawn D. 3 years ago on Google
    Very warming know what they are talking about with the rings good customer service very friendly.

  • 5/5 ChadLance1980 3 years ago on Google
    So very helpful and friendly service

  • 5/5 Allie A. 3 years ago on Google
    My husband and I both got our wedding/engagement rings here. The people were super helpful and very friendly. I’ve bought Christmas gifts here every year since and each time they are just as willing to help and answer any questions I have. Very quick, too, to get gifts wrapped and rings cleaned.

  • 5/5 Hunter B. 3 years ago on Google
    Melissa was excellent. She made the ring buying process painless. She answered any questions we had and was very informative. Crocker’s has plenty of quality products to choose from.

  • 4/5 James J. 3 years ago on Google
    Nice and polite, thanks Marion!

  • 4/5 Gregory Brooks A. 3 years ago on Google
    Very pleasant and willing to help however they were the only larger Jewelers in many miles that had the equipment to repair a sentimentally valuable pin I had by laser welding and even though it may or may not have worked, they didn't even want to try because they thought it would just melt but it sure doesn't do me any good broken.

  • 5/5 jayce c. 3 years ago on Google
    Haley is THE BEST !!!

  • 5/5 Bob W. 3 years ago on Google
    Great service. Friendly staff. Good prices

  • 4/5 jonathan 3 years ago on Google
    Very helpful and friendly. Made sure I left with what I wanted.

  • 5/5 Cole L. 3 years ago on Google
    Excellent service and quality!

  • 5/5 GEOFF S. 3 years ago on Google
    Fast and friendly customer service. I really appreciated that my wife and I felt welcomed.

  • 5/5 Andrew R. 3 years ago on Google
    Great service, welcoming environment, no pressure to spend above desired amount. Only jewelry store I will go to.

  • 5/5 Paul B. 3 years ago on Google
    Glad to have found this place. Marion really took care of us.

  • 5/5 Sadek B. 3 years ago on Google
    It was a great experience and the service was exceptional. I was able to aquirer exactly what I was seeking. The moment I entered the establishment I knew I would get just what I wanted. The attendant was knowledgeable and professional. It's a great place to shop.

  • 5/5 Kevin M. 3 years ago on Google
    Quick and painless experience! Knowledgeable and friendly people

  • 5/5 JOSH C. 3 years ago on Google
    My wife filled out a wishlist a while ago. For our anniversary I just called Hailey and she had the earrings wrapped and ready for me to pay when I got there 20 minutes later. You can’t beat the price or the service.

  • 5/5 Erubiel B. 3 years ago on Google
    Best jewelry store in town. Amanda helped me find just what I was looking for and was very quick and friendly.

  • 5/5 manuel w. 3 years ago on Google
    Great customer service and personalized care.

  • 5/5 ccc916 3 years ago on Google
    Outstanding customer service.

  • 5/5 Teresa H. 3 years ago on Google
    Best customer service! Beautiful selection ❤️

  • 5/5 Jane P. 3 years ago on Google
    I was assisted by Marion. She was great. She was very helpful and pleasant. She wasn't pushy...thank God! Crocker's had a large assortment of jewelry in different price ranges. The jewelry was beautiful. I will definitely shop there again!

  • 5/5 Brandi R. 3 years ago on Google
    Beautiful place, wonderful people. Amazing jewelry. Thanks Amanda for all of your help!

  • 5/5 Ashley P. 3 years ago on Google
    My absolute favorite jewelry store in Texarkana! they are always so friendly and so helpful. They take their time making sure you walk away with exactly what you want! Highly recommend!

  • 5/5 Kelly O. 4 years ago on Google
    Lauren was so helpful. We could not ask for better service and quality of jewelry.

  • 5/5 Lisa H. 3 years ago on Google
    I needed my wedding ring repaired and they did a wonderful job, also everyone was so nice and helpful.

  • 5/5 Danielle G. 7 years ago on Google
    Very friendly staff! Love everything I've gotten from here.

  • 5/5 Adam G. 3 years ago on Google
    Love shopping here . They always work hard to show me the many many options they have.

  • 5/5 Ron S. 3 years ago on Google
    Good folks and very courtesy, helpful and accommodates to all ranges and variety’s. Spoke to The owner and a couple other ladies. Will Return in the future.

  • 5/5 Sarahi W. 3 years ago on Google
    The customer service is wonderful! The jeweler is amazing! I took in 2 pieces that were broken. One was a bracelet. It turned out flawless! The other was a very old gold butterfly. I got it back looking better than it has in 20 years!! I'm so excited to get the rest of my gold pieces fixed!! Thank you for providing such great service!

  • 5/5 Cody H. 3 years ago on Google
    Beautiful selections and fantastic atmosphere. Staff is wonderful

  • 5/5 David L. 3 years ago on Google
    Excellent service overall good experience

  • 5/5 Kellen S. 3 years ago on Google
    Very helpful! Great service.

  • 5/5 Kim J. 3 years ago on Google
    Excellent service! friendly staff!!

  • 5/5 sherry b. 3 years ago on Google
    Knowing Crockers is busy for this Valentine season, Marion was graciously helpful with my purchase. Thank you guys!

  • 5/5 Christina B. 3 years ago on Google
    Very helpful and extremely friendly, great jewelry

  • 5/5 Ger P. 3 years ago on Google
    I've been shopping at Crocker's for years and they always take good care of me. Thanks

  • 5/5 Richard J. 2 years ago on Google
    Nice clean friendly business! They are having a buying event today for old jewelry and etc.

  • 5/5 Chase H. 2 years ago on Google
    4th time I have bought some variation of diamond jewelry from them. Engagement ring , eternity band, diamond stud earrings, and a diamond bracelet purchased today. Exceptional customer service before I even left home to drive to the store. These people have been awesome at every purchase I’ve made. Definitely the best in the area!

  • 5/5 Jo C. 2 years ago on Google
    Crocker's Jewelers is awesome! The sales staff is so friendly and helpful making the shopping experience very enjoyable. Amanda was the sales associate that helped me and she is very knowledgeable of the beautiful merchandise you have. Your store is beautiful and I felt at home the entire time I was there.

  • 5/5 Dense A. 2 years ago on Google
    Amanda was so pleasant and helpful lady made choosing my wedding ring amazing.. Thank u Amanda 💓

  • 5/5 Brandon L. 2 years ago on Google
    Melissa couldn’t have been more helpful in helping me pick out the perfect engagement ring! She went out of her way to make sure everything went smoothly and got done in time. Top notch service & quality. Hands down the best jewelry store around & would highly recommend!

  • 5/5 Chelsey H. 3 years ago on Google
    My husband took me to Crocker's Jewelers today. He surprised me by having me pick out an upgraded wedding ring. When we first got married we both had wedding bands. Now he wanted me to pick out one that I really wanted. I've never shopped for rings before so this was new to me. Once we walked inside it looked very nice and elegant. We were kindly greeted by a sales associate and she helped me find the perfect ring in our price range. Their jewelry was beautiful and reasonably priced. I was very pleased with the service and my perfect wedding ring. Thank you Crocker's Jewelers.

  • 5/5 Ashlyn S. 3 years ago on Google
    Crocker’s cleans my engagement ring for me every three months or so for FREE, and my ring was not even purchased there! Today while getting my ring cleaned, I found a pair of beautiful earrings on clearance for $6 that I liked. The clerk bagged them up for me in a nice Crocker’s bag, regardless of how much I spent there. Best service and best jeweler in Texarkana. I was even asked if I wanted a drink, of which I gladly took a bottled water. Saved me a stop at Sonic. Love Crocker’s!!

  • 5/5 Corey C. 2 years ago on Google
    I love the staff at Crocker’s! So personal but not pushy. They enjoy talking about the life moments with you. Great place to find something special for the one you love!

  • 5/5 David R. 2 years ago on Google
    Every time I step into Crockers I have a great experience.

  • 5/5 Jesse B. 2 years ago on Google
    Excellent service highly recommend to anyone looking for fine jewelery

  • 5/5 Kristy H. 2 years ago on Google
    My husband and I went in to look at replacing my wedding ring with a newer band style ring. Melissa was very patient and kind as I tried on ALLLLL the rings in the style that I love. I fell absolutely 100% in love with one ring that I ended up taking home with me that day and have admired it every single day since! Thank you Melissa for your fantastic customer service and willingness to make my new ring wishes come to life, and thank you Crocker's for employing such people and stocking fabulous inventory! The Hadaway's will definitely be repeat customers!😊

  • 1/5 jessica L. 1 year ago on Google
    I have a 1500 pendant that was already appraised and I went here to see if she would tell me the truth..she tried to tell me it was worth 300!! I don't know if it was because of my skin color but she definitely flat out lied to my face 😒

  • 5/5 John H. 1 year ago on Google
    The staff is extremely friendly, very attentive and informative about their experience with their job. I will definitely be a repeat customer at Crocker’s!!

  • 4/5 S. L. 1 year ago on Google
    So far so good! Actually great! This was my first visit to Crocker's. Everyone I encountered was helpful, nice & knowledgeable. I'm not certain about all of the services they provide, or the execution of those services - but generally a well established jeweler such as Crocker's - offers services because they are customer oriented. Which coincided with the retail service I recieved today. As well as a the repair ticket they opened. Based on my first & only experience I definitely would recommend Crocker's to anyone in search of quality high end jewelry to purchase, repair, design or appraise.

  • 5/5 Mary C. 2 years ago on Google
    I placed this order over the weekend and reached out to the store on Monday to follow up on shipping, not realizing the store was closed. Staff reached out and said they would follow up with me on Tuesday, which they did in a very professional manner. Turns out my item is in stock and will be shipped today! Customer service is excellent and very much appreciated! Keep up the excellent work!!

  • 5/5 Lee w. 1 year ago on Google
    Amazing selection and service!!!! I have been fortunate to have been able to shop for jewelry all over the USA and even in some places abroad. This place however stands heads and tails above other such establishments. I could not have asked for a more positive experience. The staff is professional, knowledgeable and friendly. They have a customer for life.

  • 5/5 Danica O. 1 year ago on Google
    We drove all the way from Searcy because we absolutely fell in love with Amanda and the incredible customer service! Hands down the best buying experience. We Couldn’t Have found a better place or a better person to help us with our 10 year Anniversary shopping!

  • 5/5 The Cake B. 1 year ago on Google
    Customer service was wonderful. The lady helping us was amazing she was not too pushy like a lot of jewelers are. Thank you for making this an enjoyable experience

  • 5/5 Sondra M. 2 years ago on Google
    Thank you Amanda for assisting me in finding the ring I wanted to honor my sons life and remind me of my heavenly angel, with his birthstone. Wasn’t for sure what I wanted but knew when I saw it I’d know. Very happy with my pick and the way it turned out.♥️

  • 5/5 Charity L. 1 year ago on Google
    Very professional and helpful!! I had to take my engagement ring back for resizing and it was ready within the next day!

  • 5/5 Andrea M. 1 year ago on Google
    The staff at Crocker’s Jewelers is first class and always so helpful! They are happy to help you find that perfect gift- any occasion- any price range!

  • 5/5 Renae B. 1 year ago on Google
    Always a pleasure doing business with Crockers in Texarkana. So friendly, great people. They always go the extra mile to help in any way they can.

  • 5/5 Callie R. 1 year ago on Google
    Marion has been an absolute dream! She’s been there ever step of the way in getting me the most perfect wedding bands

  • 5/5 Karen F. 1 year ago on Google
    Beautiful store. Cleaned and checked my ring for free. Staff very friendly and knowledgeable.

  • 5/5 takia n. 1 year ago on Google
    I love the customer service experience. I will be visiting again soon with many more family members .

  • 5/5 Kristian W. 1 year ago on Google
    Went to find a birthday present for my mom, they have a wide range selection of fine jewelry and gifts. I ultimately chose from the Kendra Scott collection, and couldn’t be happier with my choice. I not only got my mom her birthday present, but I also splurged and got a matching piece for myself! The staff is keen on helping you find the right gift, and everyone is very welcoming.

  • 5/5 Pam W. 1 year ago on Google
    The customer service was exceptional, and my repair was completed as promised. I will recommend Crocker's to my friends and family.

  • 5/5 Marcus A. 1 year ago on Google
    This was my first time coming in and was promptly greeted and taken care of. My wife always came here to service her jewelry and never told me how good their customer service is. The lady sat me down with a cup of coffee while they serviced my watch battery and cleaned/inspected my wife’s wedding rings & pendant. Customer service is top notch here, even the armed security guard was very friendly and polite. Great shop to visit…very cozy!

  • 5/5 Melissa G. 1 year ago on Google
    Everyone was extremely friendly and helpful, even security personnel very nice. The only question I had that no one could answer is….I was just in the store the day before looking at necklaces. I went in the next day to purchase the necklace and the price had gone up $5. No one seem to know why that happened. None the less, I purchased the necklace for my daughter for Christmas and all is well. Thank you all for your friendly service

  • 5/5 Teresa G. 1 year ago on Google
    I was so very pleased with the service I received. I had a budget and a ring style in mind. Marion did an absolute awesome job in helping me find the perfect ring for me. It was very professional but personable as well!!!

  • 5/5 johnathan r. 1 year ago on Google
    My saleswoman ms. Melissa was so precise in helping me out with finding exactly what I came in to get for my mom, she was so helpful. And I really appreciate it. I was just driving through and stopped here and everyone was so welcoming. I recommend crockers jewelers to anyone!

  • 5/5 Katey N. 1 year ago on Google
    Marion a riddle was absolutely wonderful and helping me find my dream ring!! We just celebrated our 10 year wedding anniversary and she was a special part of that! Crockers is an amazing place to find anything for! ❤️💍

  • 5/5 Frankie M. 1 year ago on Google
    You can always depend on great service at Crockers. I’ve been going there about eight years now and I always find something when I go. Great stock in the store. Budget conscious Jewelry customer can find a large assortmess as well Mr money bags. We know where I am. All of the staff is very knowledgeable and helpful with customers! Thank you Crockers! Tell them Frankie sent you!

  • 5/5 Jenna B. 1 year ago on Google
    Wanted to find some nice earrings with diamonds and they were amazing at helping direct me to the right places to look. They were very professional and not pushy in any way. We had a great experience! 💕

  • 5/5 Amy R. 10 months ago on Google
    From the moment I entered the door I was greeted and treated kindly. My visit today was for a maintenance check on my jewelry, and the service was friendly and efficient. While waiting I found a fun bracelet, which is easy to do as they have a variety of items in a wide price range. I was offered refreshments and smiles. Wonderful experience!

  • 5/5 Kim S. 11 months ago on Google
    Melissa was so helpful. I was needing a very specific ring, in a very short time frame!! I had been out of state and was trying to get the exact ring I was needing with no luck! I told Melissa when I walked in I had an impossible task with an impossible timeline. She just said “let’s see what we can do”. With in minutes we had the PERFECT ring and she made it all possible! I have always use Crockers but due to my time frame and being away from home I tried a different route but thankfully I came back to Crockers and they again made it all perfect!

  • 5/5 Amber A. 10 months ago on Google
    The staff is absolutely amazing. Melissa and Shelby helped me today. Crockers goes above and beyond and has a beautiful variety of jewelry.

  • 5/5 Tonya J. 10 months ago on Google
    Very friendly environment. Employees take time to help you find exactly what you’re looking for without rushing. Always a pleasure to shop with Crockers!!

  • 5/5 Anthony S. 9 months ago on Google
    Amanda and Whitney were very accommodating and very congenial. Helped with a watch and an install of a bracelet, as I was afraid that I would scratch the watch, if I tried. Very very good service. They did end up having to keep the watch overnight, but the next morning it was installed and ready for sizing. Thank you very much for everything!

  • 5/5 Marsha E. 4 months ago on Google
    I have been using Crocker's Jewelers for over 20 years. My gorgeous wedding ring came from there and they are always so courteous,kind, and helpful. Today they put a charm on my bracelet while I waited, and it was quick. I would never go anywhere else for my jewelry needs!!

  • 5/5 Cindy S. 9 months ago on Google
    I LOVE Crocker's Jewelry! Melissa and the entire staff are always so friendly and helpful! I just upgraded my center stone to an oval 2 ct diamond and it is gorgeous! One of the prettiest rings I've ever seen! Thank you all!

  • 5/5 Jeffery G. 5 months ago on Google
    So we came to the Texarkana location and was helped immediately by Amanda H . She asked what we was looking for or if we had anything we liked that we may have seen elsewhere. After a brief discussion she went to work , showed us numerous rings and different settings and diamonds by themselves. We had a idea of what we want and after a phone call a few days later she sent numerous pics until we finalized the ring . Amanda’s customer service was spot on and went above and beyond . I will definitely ask for her on returning purchases.

  • 5/5 Phillip L. 4 months ago on Google
    Nice place do business..people are knowledgeable.fast courteous......service. and most of all has a nice selection for ever price range Gerry&Phil.

  • 5/5 Clayton R. 8 months ago on Google
    I’m not one to go in and shop. I was able to communicate through text message with Miss Melissa. She was able to send actual photos of the jewelry and we were able to work out a deal before I ever came in the store very convenient and professional

  • 5/5 Rennia B. 5 months ago on Google
    From the time I walked through the door, I was greeted with Friendliness in the voices of everyone. The repair was speedy. They gained a new Customer

  • 5/5 Wendell C. 3 months ago on Google New
    Marion was great. Her interaction with us when we were browsing is what brought me back when it was time to make the purchase. Very friendly. Not even a little pushy. All she wanted was us to be happy with our selection.

  • 5/5 Roger H. 4 months ago on Google
    I am a repeat customer and as usual, I am always greeted very politely and made to feel welcome. On my most recent visit, all the salespersons were busy with customers already so Rebekah Smith came from out of her office to assist me. She was very helpful and informative of the merchandise. With Rebekah’s help, I was able to find the perfect Christmas present for my wife. I will definitely continue to do business with Crocker’s.

  • 5/5 Lawrence R. 3 months ago on Google New
    Came in to select a ring for my wife and Marion greeted us immediately. Well, after a short period of time, Marion helped us find the perfect ring. Thank you Marion and Crocker s Jewelry

  • 5/5 Alex S. 3 months ago on Google New
    Brought in a wedding ring that’s over 10year old from a different jeweler that the diamond had fallen out of. Crockers was able to find a new diamond that fit then accurately modify the ring to accept the new diamond and secure it so it won’t fall out again. And it looks perfect. Thanks crockers.


Call (903) 832-8686 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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