Henne Jewelers image

Henne Jewelers

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Watch repair service

One of the Most Reviewed Jewelry stores in Pittsburgh


Address

5501 Walnut St, Pittsburgh, PA 15232, United States

Website

www.hennejewelers.com

Contact

+1 412-682-0226

Rating on Google Maps

4.90 (874 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: Closed

Featured Reviews


Frequently mentioned in reviews: Henne (62) ring (40) experience (23) wedding (18) engagement (17) Jewelers (17) recommend (15) store (13) process (12) helped (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Steven K. 2 years ago on Google
    Had a wonderful experience buying an engagement ring at Henne. Audrey was friendly and fantastic to work with. She was very patient answering all of my questions across our many appointments and was very knowledgeable in explaining all of the different options. My fiancé loves the ring we decided on and I couldn't ask for more. I highly recommend Henne and Audrey.
    4 people found this review helpful 👍

  • 5/5 Leah E. 3 years ago on Google
    I worked with Bert and Audrey and couldn't be happier with my ring! I found three designs online that I wanted to combine, and they helped me custom design my own ring. Not only did they accomplish the aesthetics I wanted, but Bert made several suggestions on how to design my ring to accommodate an active lifestyle and potential arthritic (expandable) band in the future. They provided CAD renderings as well as image mock ups that I was able to provide feedback on for free. They also brought out different types of stones so I could compare them side by side. I chose a Moissanite center stone instead of a diamond, because it's significantly cheaper and looks almost the same. Once we settled on a design I was happy with, I placed the deposit and they had the ring made. It turned out beautifully and was under budget! Great experience all around!
    3 people found this review helpful 👍

  • 5/5 Alicia K. 2 years ago on Google
    Henne Jeweler’s was truly an amazing experience and I would recommend them to absolutely everyone. From the moment we first walked in to start ring shopping, to the moment I went in to have my ring resized everything was so easy, enjoyable and professional! Ally was the one to help us with all of our ring needs - she was amazing to work with! She didn’t push anything on me and let me figure out what was most comfortable for me while showing me a ton of beautiful options. I kept in contact with Ally throughout the following week in regards to setting up another appointment and was able to get in very quickly. After finalizing the decision for my setting, I was shown multiple diamonds to fit our budget and within a day we had it all ordered. Ally notified my fiancé that the ring was in and that it was available for pick up. We truly could not have had a better experience here if we tried! Thank you so much Henne Jewelers!
    3 people found this review helpful 👍

  • 5/5 Amit S. 2 years ago on Google
    I got my wife's engagement ring and both of our wedding rings from Henne. From being able to custom make the engagement ring to selecting our wedding bands, Jami and Henne did a wonderful job and made me feel welcome. Even with a skight hitch with my wedding band, Jami went above and beyond to get my ring in time before my wedding and I will forever be grateful for that. I would highly recommend this jewelry store!
    2 people found this review helpful 👍

  • 5/5 Heidi L. 2 years ago on Google
    I recently chose Henne to have my engagement ring remade into a Jon Anderson design that I remembered from 1999. William also remembered the ring and even found the mold from it, and then Ally and Bert were able to bring it to life. I have been a Henne customer for over 25 years and will continue to be. They truly are your jewelers for life.
    2 people found this review helpful 👍

  • 5/5 Katy 1 year ago on Google
    Highly recommend Henne! When you start the process of engagement ring shopping, it can be very daunting. Meghan was not only incredibly patient and inclusive, she took the time to fully educate us on diamonds. Everyone at Henne truly makes you feel at home. We’re so excited about our new rings!
    2 people found this review helpful 👍

  • 5/5 Mona B. 1 year ago on Google
    I have had a wonderful experience with Henne Jewelers. Specially Debbie is one of the best, she helped me to move forward the shopping and shipping process smoothly. I bought a diamond 18kt gold necklace when i was living in the Pittsburgh. And this year, i ordered the 18kt ring and earrings to complete my set. They shipped all of my orders to Austin, Texas, free and safely. I Love my jewelries and i recommend their store to everyone.
    2 people found this review helpful 👍

  • 5/5 Brian S. 1 year ago on Google
    My visit to Henne Jewelers was an exceptional experience. I recently acquired an antique Rolex and I took it to the experts at Henne to seek some information. These folks really know Rolex watches and, more importantly, customer service. Jamie was super nice, very knowledgeable, easy to talk to and amazing to work with. She was supported by the very impressive Rolex Experience Liason, Kyle, and the ultimate craftsman, watchmaker, Paul. Thank you all for your help. I highly recommend Henne Jewelers if you wanted to be treated right.
    2 people found this review helpful 👍

  • 5/5 Stephanie K. 1 year ago on Google
    My company has had the extreme pleasure of working with Jessi Johansson at Henne Jewelers on several styled shoots over the years. When Jessi emails for a shoot, the answer is always YES! We receive wonderfully detailed mood boards that give us direction but we are never stifled of our creativity and are allowed to do what we do best. There is always an A-List of vendors on the shoot team and we get amazing photos of our product (in our case, flowers). Every shoot is well-organized and professional and we feel appreciated for our talents. Not only does Henne sell beautiful jewelry and provide an excellent customer experience, but they treat fellow local business owners with kindness and respect. Thank you for allowing us to create with you!
    2 people found this review helpful 👍

  • 5/5 Danielle W. 1 year ago on Google
    I am so impressed with Henne Jewelers, and their attention to detail and superb customer service. Chayla helped my family purchase a pair of diamond studs for me as a gift. They were purchased sight unseen, but we were confident that they would be perfect, and they were. The earrings were shipped promptly, in the beautiful Henne signature wrapping, and are well worth their value. I highly recommend Henne Jewelers, and working with Chayla. They never disappoint.
    2 people found this review helpful 👍

  • 5/5 Patrizia R. 1 month ago on Google • 496 reviews New
    Beautiful pristine store. It has a wonderful selection of high end watches in all kinds of styles so you'll definitely find the one you're looking for! It is a very elegant store but they make you feel welcomed. The young lady showing us the watches we were interested in clearly likes working here and was very passionate. The jewelry pieces are not what you'd find usually in jewelry stores but they are interesting and clearly carefully selected. They offered us water or coffee which was very nice. Our experience here was very good and we felt comfortable at all times. Definitely worth a look if you're looking into buying great watches or jewelry.

  • 5/5 Kellen L. 6 months ago on Google
    We had the pleasure of working with Marla Kruth for my wife’s engagement ring repair and wedding band upgrade. Throughout the process Marla kept us informed and ensured us that she would make sure my wife was satisfied and happy with the end result. She was a woman of her word and my wife couldn’t be happier. My wife is overly satisfied with the service Marla provided us and with the finish product of her engagement ring repair. Not to mention, the wedding band upgrade was better than we both imagined. Marla made the entire process easy and stress free, her knowledge of the stones and metals, along with her suggestions on care and insurance made a world of difference.
    1 person found this review helpful 👍

  • 5/5 Stephen J. 9 months ago on Google
    After waiting months from another jeweler, I contacted Henne about a Rolex on a Friday. By Saturday, they called saying they think they had the watch coming in on Tuesday. By the following Wednesday, I got the exact Rolex I was looking for. Kyle specifically was great to deal with and gave my son a watch book. Will use again.
    1 person found this review helpful 👍

  • 5/5 Marissa C. 9 months ago on Google
    Cris and I recently shopped at Henne for my engagement ring. We absolutely loved the service, especially while working with Meghan! Henne is AWESOME and we cannot wait to go back to purchase our wedding bands from there when the time comes!
    1 person found this review helpful 👍

  • 5/5 Mel M. 2 years ago on Google
    Yesterday I purchased a Rolex watch from Henne Jewelers and it was a five star experience. Jami and Kyle are definitely experts in their field and were a joy to work with. From the time you enter the store you are greeted by friendly staff till the time you leave. I drove from another state over an hour away just to go to Henne‘s. As they say they are your ‘Jewelers for life’ and I totally agree and will be back. I enjoyed speaking with John Henne. Go see Jami, you will enjoy your experience.
    1 person found this review helpful 👍

  • 5/5 Ryan F. 2 years ago on Google
    My brother-in-law had used Henne a few years ago for my sister’s engagement ring, and as soon as I saw it, I knew I would one day be using Henne as well. A couple months ago, I was finally ready to make that purchase, and I contacted Henne online. They got back to me that same day and were a pleasure to work with through the entire process. Living in Chicago, I was a little nervous about ordering and shipping from Pittsburgh, but they made everything so easy. Through a few emails and zoom calls, we were able to decide on the perfect ring and it was shipped to me without a problem. I was very pleased with the finished product and my fiancé loves it! Since I wasn’t sure exactly what size ring she was, I did have to get the ring resized. John was able to quickly organize an appointment with a jeweler here in Chicago and it was resized within two hours of dropping it off! John and his staff are all extremely helpful and knowledgeable, and I will definitely be going back to them for my next jewelry purchase!
    1 person found this review helpful 👍

  • 5/5 Amanda P. 2 years ago on Google
    Cannot say enough good things about Sharon McKillop and the folks at Henne. Sharon repaired a pair of earrings and my completely tangled into a knotted ball necklace on the spot. She was kind, quick, efficient, and helpful. Henne is my go to for all things jewerly - new or old :)
    1 person found this review helpful 👍

  • 5/5 Mike B. 2 years ago on Google
    I can’t say enough good things about their on site watchmaker. Paul is not only great at what he does, but he also shares in the passion of swiss made time pieces. He goes above and beyond, and does everything with genuine care. His attention to detail and precision are unmatched. My experiences at Henne Jewelers have always been fantastic. They truly have a family atmosphere. Whether you are dealing with William, Juliet, or even John Henne , they get to know to know you on a personal level, and treat you as a friend. Best in Pittsburgh!
    1 person found this review helpful 👍

  • 5/5 Bal S. 2 years ago on Google
    I have been a Henne customer for over 20 years -- Henne employs some of the nicest people in retail. There is a sense of assurance and comfort in the store, one that comes from the collective knowledge and experience of many who have been mainstays at Henne for decades. I genuinely consider Nina, William, Debbie and John friends and always look forward to interactions with them. Recently Nina helped me pick out an engagement ring, and my now wife and I to choose wedding bands. The experience, as it always is with Nina, was truly a pleasure. She is thoughtful and discerning in her help as we went through the process of matching our tastes with the aesthetics. Her knowledge and understanding helped guide first me, and then the two of us to choices we love and will cherish the rest of our lives. Henne is one of the jewels of Pittsburgh. Walking in is an experience, not just a transaction.
    1 person found this review helpful 👍

  • 5/5 Sarah G. 2 years ago on Google
    Meghan did an amazing job helping me design a dream ring for my fiancé. She was responsive, always kept me in the loop, and the final design was even better than I hoped. I would recommend Meghan and Henne to anyone! -Adam
    1 person found this review helpful 👍

  • 5/5 Luke S. 5 months ago on Google • 18 reviews
    Nina was a pleasure to work with during the engagement ring shopping process. She was helpful from start to finish with the design and details. My fiancé was stunned with the ring and loves it. Highly recommend.

  • 5/5 Suzie H. 4 months ago on Google • 15 reviews
    My fiance and I had an absolutely exceptional experience at Henne! Everyone in the store is so warm and welcoming from the moment you walk in. Meghan was so helpful, patient, and educational when we went to go try on different rings and styles. We returned months later to show off my new ring after the proposal and everyone was so excited for us! We can't wait to come back to pick out our wedding bands as well. They truly make you feel like family.

  • 5/5 Donald R. 1 month ago on Google • 6 reviews New
    We needed to replace a diamond stud earring that was lost. We had it insured and we had filed a claim with our insurance company. We went to Henne and were introduced to Marla, their insurance specialist. She took care of everything and did a wonderful job! She got us a perfect replacement and also negotiated to have the surviving earring reset so they were both an exact match. We were extremely pleased with the result and process.

  • 5/5 David R. 3 months ago on Google New
    I had THE most enjoyable and rewarding experience at Henne Jewelers this week (Nov 28-29, 2023) - it was my first! I was introduced to Debbie Nucci, Executive Director who was both patient and expert in helping me pick out a birthday gift for my wife. I had a vision, but she led me to an outcome that far exceeded my expectations!! I can't wait to go back when renovations at their new store in Shady Side are complete. I'd enthusiastically recommend Debbi and Henne Jewelers to all. Thank you, Dave Root

  • 5/5 susan r. 4 months ago on Google
    Henne Jewelers has an amazing staff. We connected with Debbie Nucci for the selection of our ring. She was knowledgeable, responsive, and incredibly kind. The selection of jewelry styles and designers offered at Henne is world-class. We asked a lot of questions during the process of choosing the design for our ring, and everyone at Henne was supportive. Debbie put a lot of effort into making sure that our ideas were heard and that we were satisfied with our decisions. In addition to Debbie, both Chayla and John were supportive and kind to us. We thank you so much for the great experience and look forward to shopping at Henne in the future.

  • 5/5 Micah Calamosca (. 6 months ago on Google
    My wife and I had an absolutely delightful experience at Henne Jewelers. Their in-house designer Nina is incredibly talented and helped us with the perfect opal and gold bracelet. Not only was she attentive to our needs, but she also went the extra mile to modify the bracelet to fit my wife's wrist perfectly by moving some of the pieces around. Our time here was thoroughly enjoyable and rewarding. Can't recommend them highly enough!

  • 5/5 Peter K. 2 years ago on Google
    I worked with Nina on buying a Rolex yacht-master. She was fantastic to deal with, as were all of the staff at Henne. Great communication throughout the process and extremely helpful. I look forward to buying many more pieces both for my wife and myself at Henne!

  • 5/5 Wale 5 months ago on Google
    First off, if you are a looking for a customer focused, people friendly jeweler and watch dealer, Henne Jewelers is the best in class and I highly recommend. From my first Nomos watch to my subsequent Rolex purchase, John and his whole team have been amazing. I also want to give a big shout to Debbie N., who was nice, easy to talk to, very knowledgeable about Rolex watches and was able to accommodate my tight deadlines by delivering the watches i wanted. John is a smart business man and has built a team of dedicated professionals committed to delivering excellent service to his customers. I will continue to patronize Henne Jewelers in the future for all my jewelry and watch needs. Thank you so much John

  • 5/5 Hillary H. 1 year ago on Google
    My partner worked with Ally to find the most perfect engagement ring. After we got engaged, we went back to Ally to talk about wedding bands; I ended up choosing a custom wedding band to fit my engagement ring! Ally was amazing to work with and listened to what we were looking for. We will be working with her in the future for any jewelry needs! The whole team at Henne was always so cheerful and kind while we were in the store. Go to Henne for any jewelry needs!

  • 5/5 Michael S. 2 years ago on Google
    I stopped into Henne during peak holiday season - Dec 23 - to get a watch bracelet fitted. Very impressed from start to finish. I was immediately greeted and pointed to the back desk and then was seen by the very friendly Nina within a few minutes. Walked over to look at a few things and talked with the equally friendly Kyle for about 10 minutes while my watch was being fixed. Watch bracelet is now perfect and I enjoyed my time in the store. Highly recommend

  • 5/5 Tenny S. 1 year ago on Google
    I bought my wife’s engagement ring here, and it was an amazing experience! Jami helped walk through all the ins and outs of rings, diamonds and everything. It was a flawless experience and I was extremely happy with it. The experience was good enough that we came back to get both of our wedding bands there as well. The experience and tailored experience made it both easy and a joy to get our rings. To top it off, I lost my wedding band 5 months into being married and a small diamond fell off my wife’s wedding band. We thankfully had insurance for my band, and Henne helped orchestrate with the manufacturer of my wife’s wedding band to repair the ring as it had only been 5 months of wear. Marla and Jami did an excellent job helping us navigate through the process! I couldn’t share high enough praise for Henne.

  • 5/5 Kristy G. 1 year ago on Google
    We have had nothing but great experiences at Henne! My husband wanted to gift me a ring for the arrival of our first born so he stopped at Henne the morning we were scheduled to be induced. Jamie, who helped us with wedding bands two years ago, had saved some ideas I liked so he was able to make an easy choice. The crazy part is it wasn’t at the store the day he decided to go buy it, but Jamie said she could have it ready by the time we checked into the hospital… she actually hand delivered it to our hospital so he could gift it to me in time! Stellar service!! Jamie also helped my husband design a custom engagement ring in 2019 and it’s absolutely stunning.

  • 5/5 Matt M. 5 months ago on Google • 1 review
    I worked with Jennifer Zappa to make an engagement ring for my now fiancé. I cannot overemphasize how amazing Jennifer was throughout the process. She was incredibly knowledgeable, kind, and receptive to my thoughts and concerns. She strikes the perfect balance of listening to what you are looking for while also giving you her thoughts and ideas. She was ultimately able to design the perfect custom ring for us based on only a few pictures we had found online. I could not recommend Henne Jewelers enough for any of your jewelry needs.

  • 5/5 Clare J. 5 months ago on Google • 2 reviews
    I had an excellent experience working with Juliet Slaby on several custom pieces for my wedding. Juliet took a bunch of old family pieces and had the stones pulled from them for use in the custom pieces. She then worked with me to create a necklace, earrings, and a bangle. Juliet was helpful, thorough, and extremely patient-- she spent probably a dozen hours with me walking around the store looking for inspiration, talking through different options, and working with her colleagues to make sure that I got exactly what I wanted. The pricing was more than fair, the work was prompt, and I was super pleased with the outcome. I highly recommend Juliet and Henne for custom work!

  • 5/5 Anne K. 2 months ago on Google • 1 review New
    After stopping into Henne and being greeted by the very friendly Sydney, I knew I came to the right place. Sydney introduced me to David, who, with the assistance of the watchmaker Paul, sold me my first Grand Seiko! I was shown various watches in the size I preferred and with my lack of knowledge of timepieces they answered all of my difficult questions. I instantly fell in love with the watch. David explained all of its features and Paul helped size it and show me how it functions. I will be back again, Henne is my jeweler for life!

  • 5/5 jeff s. 1 month ago on Google • 2 reviews New
    Henne is the epitome of luxury and exceptional customer service. My brother Jay works at the store and was able to put me in touch with Chayla who gave me great insight into finding a wedding band that matches my engagement ring. They both were very knowledgeable and helpful. Looking forward to seeing the final product!


Call +1 412-682-0226 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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