The Goldmine Jewelers 2 image

The Goldmine Jewelers 2

Jewelry store Jeweler Jewelry repair service

😠 Went in with the intention of exchanging a pair of earrings I received as a Christmas gift from my husband. (I had the store receipt.) I was unable to wear as the post would not easily click into place. Was made to feel terrible about the return and treated rudely. Ultimately, I left them their e... People often mention jewelry,


Address

4662 Commercial Dr, New Hartford, NY 13413, United States

Contact

+1 315-736-0662

Rating on Google Maps

4.70 (47 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 5 pm
  • Saturday: 10 am to 3 pm
  • Sunday: Closed
  • Monday: 10 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Paige 5 years ago on Google • 201 reviews
    The workers are SO SO SO pleasant! I bought in some jewelry to see if they were interested in buying it, and though it didn't work out, the woman I was speaking to (wish I knew her name, she was great) still tried to help me find another business she thought could be of more help to me. I wasn't even a customer; and I was in there not even ten minutes, yet it was super refreshing to be met with such pleasantness. I looked around quickly while I was in there, and they had some gorgeous pieces, and it seems they have a wide price range so you could still get something beautiful without breaking the bank. Definitely planning on making that a destination next time I'm in the market!
    2 people found this review helpful 👍

  • 1/5 Nancy P. 2 years ago on Google • 8 reviews
    Went in with the intention of exchanging a pair of earrings I received as a Christmas gift from my husband. (I had the store receipt.) I was unable to wear as the post would not easily click into place. Was made to feel terrible about the return and treated rudely. Ultimately, I left them their earrings without any desire for a refund or to receive store credit to apply toward another purchase.
    2 people found this review helpful 👍

  • 5/5 Patrice 10 months ago on Google • 244 reviews
    They are the best I went in to have my gold bracelet fixed( the lock) and it was FREE OF CHARGE!!! Thanks guys and GALS. Rewind 6/6/23 My MAVADO backing came apart After I dropped it in WALMART. AGAIN YOU CAME THRU!!! BLESSINGS !!!! #1 in JEWELERY!
    1 person found this review helpful 👍

  • 5/5 Jeffrey .. 8 months ago on Google • 184 reviews
    The team at The Goldmine are true professionals. They really know there stuff and my family has brought our business to them for decades, and will keep doing so...

  • 4/5 Christopher Z. 4 months ago on Google • 73 reviews
    Excellent Jewelers - closing today but Han Ha continues as Tom retires and Goldmine 2 opens 1/2/24 with Han Ha in the chair. Things move on and the torch passes to a new generation!

  • 5/5 Mason O. 3 years ago on Google • 28 reviews
    Friendly, fast, and much cheaper than expected, they did minor repairs on 2 watches in maybe 10 minutes at most. Very clean store, they let customers in individually and ask everyone to sanitize before entering.

  • 5/5 Wendy B. 2 years ago on Google • 15 reviews
    I have had a few pieces repaired here and loved the results. I had Gold chains and a bracelet repaired. This time I brought my wedding rings in to have them soddered together. They also found a loose stone. They did both things and the results are amazing! You can barely see where they are hooked together and you cannot even tell they had to replace the setting on my ring. The repairs are spectacular,! This is my most precious piece of jewelry and I was hesitant to trust it to anyone, but I am so glad I did. Trust them, use them for anything, and have no worries. They are wonderful! Friendly and reasonably priced too! If there were more stars for a rating I would have given it to them!

  • 5/5 Cindi P. 1 year ago on Google • 7 reviews
    After a great experience buying our wedding rings here, when my mom misplaced her rings after 68 years I took her and my dad here to look for replacements. Staff could not have been any kinder or more patient with them. They were able to resize the rings in 10 minutes so she could have them that day. When Mom asked Dad to put them on her finger there was silence and then clapping from staff followed by a gift of champagne. Thank you to the staff for going above and beyond to make such a wonderful experience for my parents!!

  • 5/5 Ann P. 4 years ago on Google • 5 reviews
    I had my engagement ring repaired at this place. All 5 diamonds need to be tightened. All other jewelry places would take them 2-3 weeks to get it repaired especially during Christmas season. But they repaired it while I waited in the store! Best customer service I had in a while! Highly recommend this place! Would come back for any jewelry repair and jewelry needs!

  • 5/5 Karin S. 2 years ago on Google
    Very nice customer service.

  • 5/5 jim r. 3 years ago on Google
    Great customer service. Fantastic product.

  • 5/5 Ilya D. 5 years ago on Google
    Guys best place to buy your next jewelry purchase. Nice people, even got to say hi to owner, they gave me a gigantic deal and the product is amazing. No other store comes close when it comes to customer service, deals, prices and quality. Before this place I went to at least 30 jewelry places and and none come close. Don't waste your time at the big stores come down to this place . A+++++

  • 5/5 Candace S. 4 years ago on Google
    I just want to say what wonderful people here at the Goldmine....brought in my alex and ani tarnished bracelets to see if they can be saved....she took them in back, polished them up for me and did not charge me....she even gave me a polishing cloth and showed me how to care for them.....I could not believe how nice they came....they look like new again !! Thank You Goldmine Staff.

  • 5/5 Laurie B. 5 years ago on Google
    The most beautiful jewelry! Truly rare and gorgeous pieces! The Gold Mine is my favorite! Their expertise is unparalleled! The owners and employees are all incredibly helpful!

  • 5/5 Doreen B. 2 years ago on Google
    Best little jeweler this side of Texas!! :-)

  • 5/5 Robin I. 1 year ago on Google • 2 reviews
    I love the people here, very friendly, patient, helpful, kind, knowledgeable, if they don't have what you want, they can order, and the wait is not long for anything, and I like their prices. I can't say enough good thingd about these folks....😊 OH, and did I say the quality of their jewelry and their work is excellent!


Call +1 315-736-0662 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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