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Bryan Jewelry

Jewelry store Jeweler Jewelry designer Watch store Jewelry buyer Gold dealer Jewelry engraver Watch repair service Jewelry appraiser Jewelry equipment supplier

Established store featuring precious jewelry, engagement rings, fashion pieces & repair services. People often mention ring, jewelry, staff, Bryan, service, Lewis, Jewelry, store, helpful, experience,


Website

www.bryanjewelry.com

Rating on Google Maps

4.60 (73 reviews)

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Featured Reviews


Frequently mentioned in reviews: ring (60) jewelry (47) staff (36) Bryan (31) service (30) Lewis (24) Jewelry (23) store (23) helpful (22) experience (21)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Melissa L. 2 years ago on Google
    I had to have my wedding rings cut off due to a severe injury to my hand , they were in pretty bad condition and a diamond was missing. No one thought that they could be repaired including myself. I picked my rings up today and they look absolutely beautiful. They did a fantastic job. I am so amazed at how they look. I am so thankful that Bryan jewelry could fix them for me. Thank you Bryan jewelry for fixing my rings.
    5 people found this review helpful 👍

  • 5/5 Jessica B. 2 years ago on Google
    My dad had been going to Bryan Jewelry for a very long time and introduced me to them, and they are the nicest people, there customer service is Exceptional!!! And they gave me some great ideas to help me recreate my dad jewelry who passed away. I will always go to them for any of my Jewelry needs!!!!
    5 people found this review helpful 👍

  • 2/5 Gisette G. 3 years ago on Google
    While I love the ring my husband picked out, I have to say this was one of the most unpleasant experiences I’ve ever had in a retail environment. I usually don’t like to post negative reviews but after hearing from multiple people that they experienced the same from here I felt I should. I instantly felt uncomfortable when I walked in. My husband had purchased my ring and I brought it in to get resized. That was my first visit and it was okay. They said to give them at least 5 days but I should receive it back sooner. 2 days later and they called back! I was thrilled! I was surprised how quickly the turnaround was. I left but the ring was too snug. I brought it back and the entire time the young lady was assisting me she seemed like I was a nuisance. Very unpleasant and I just couldn’t wait to get the heck out of there. Again, they had a very quick turnaround and when I walked in not one word was said to me. I walked up and I almost spoke first but I wanted to see how long this would last. FIVE employees there and not one spoke a word to me. When I got up to the counter still nothing was said. She handed me my rings and finally asked how they fit. Thankfully they fit perfectly and I never have to set foot in there again. Absolutely horrible service.
    4 people found this review helpful 👍

  • 5/5 John H. 2 years ago on Google
    From repairs, to custom and awesome engagement rings, Bryan Jewelry is the go to in Prattville! With years of experience to back them up, you've got to check them out the next time you need jewelry help! Great prices on watch batteries too! Very friendly and knowledgeable.
    3 people found this review helpful 👍

  • 1/5 Randy C. 4 years ago on Google
    Worst jewelry store ever. Hateful staff and liars. Will NEVER go back here!
    2 people found this review helpful 👍

  • 1/5 Roscoe 4 years ago on Google
    This is NOT the place to try and sell Gold at. They offer far less than current value. Re reply: What a bunch of jokers "All of our offers are fair and honest" Fair offer it was not. Everyone else pays within $10 of current spot values. Crazy.
    2 people found this review helpful 👍

  • 5/5 Brittany C. 7 years ago on Google
    Lynn and the staff at Bryan's make your experience such a pleasure from start to finish. They take their time with you and make sure you are truly satisfied with your purchase. We will continue to do business with Bryan's for the excellent customer service and the quality of their jewelry!
    2 people found this review helpful 👍

  • 1/5 Ernie S. 3 years ago on Google
    After I asked a few to many questions they started ignoring me. To high of prices for my taste. Better deals else where.
    2 people found this review helpful 👍

  • 5/5 Tanjia F. 6 years ago on Google
    Did business with Bryan Jewelry for the first time this week. We could not have been happier working with Lynn. Top notch service, quality and value. They have a large selection and work with you to get you exactly what you want. Highly recommend!
    2 people found this review helpful 👍

  • 1/5 jon s. 6 years ago on Google
    Don't go here to get any work done if you expect them to tell you the truth..
    2 people found this review helpful 👍

  • 5/5 JessicaDuffey 9. 7 years ago on Google
    Had a very nice experience, I had a watch engraved for my husband and it was beautiful.
    2 people found this review helpful 👍

  • 5/5 steve d. 2 years ago on Google
    Went to the store and spoke to Kenny Johnson about a Bulova limited edition watch, he ordered it and it came in super fast. Great advise, Great service, always friendly. Great place to shop. So glad y'all are here in Prattville. God Bless.
    2 people found this review helpful 👍

  • 5/5 Wesley R. 1 year ago on Google
    Go here to get an engagement ring. Seriously!!! Holy smokes!! They have the best software for custom design and treat you like it is the most important decision you’re making and they literally know that they’re the symbol of that! My now wife still loves her ring and it makes her feel so loved. Also the rates they offer, cannot be beat for what they offer.
    2 people found this review helpful 👍

  • 5/5 Sadie R. 5 months ago on Google
    Lynn made picking out our wedding bands such a wonderful experience. My fiancé and I are so grateful to Bryan’s for working with us to curate the perfect rings that we can continue to make our own throughout the years. I can not recommend Bryan’s enough!
    2 people found this review helpful 👍

  • 1/5 Shannon H. 5 months ago on Google
    I took a ring in to be sized. I love jewelry and have had many pieces worked on and realize that although it is possible to see that a ring has been sized afterward, it isnt the norm. I got my ring back and it was not made big enough as ordered. I took it home and measured and it was 0.5 size too small. I took it back and was told they would fix it. I got a call in a couple of hours and was surprised at how quickly they worked! it was slightly larger when I got it back this time, but looked much thinner. I complained since it was nice and thick before. I was told that of course they didn't stretch the band. I took it home and within 3 weeks it broke completely due to the thinness. I took it back to be fixed and was told they would fix it. I saw on the tag they wrote "BAND THIN FROM WEAR". It definitely was NOT thin from wear! I got back a thin band with a soldered spot visible and it looks horrible on the bottom. My ring has gone from bad to worse. When I mentioned this I was told he did a good job. I didn't mention that they didn't even clean the ring after the work. This place is the worst! One photo shows how dirty it is and the other the thin band and sloppy work.
    2 people found this review helpful 👍

  • 5/5 Louis C. 6 years ago on Google
    I've had the privilege of working with Bryan's Jewelers and it was a wonderful experience. Their knowledge and staff are some of the best. Don't hesitate to come here and see for yourself. The best jeweler in the area!
    1 person found this review helpful 👍

  • 1/5 Steven D. 3 years ago on Google
    This place was suppose to stay open until 4 on Christmas eve because that's what their website said. So I drove 40 minutes to pick up a necklace for my wife, I arrived at 3:02 and the sign said open. So i got out and the door was locked, I called and they said they closed at 3. I told her the website said you closed at 4, she said well it was a mistake. Not a customer friendly place either. I will be taking my business elsewhere.
    1 person found this review helpful 👍

  • 1/5 Kris B. 4 years ago on Google
    Totally disappointed in this establishment. Went through a very trying experience with them, dealing with an issue with our ring. Had been loyal customers of the store, even though we live an hour and a half away. In the end, when we came back to them to help fix the issue, was met with a rude girl named Maria behind the counter that acted like I had said she had ugly kids. Decided I didn't want to have all the work done that I had originally asked for, because of the cost. Went back in the store and the owner, Tim, was there, and asked if he could help. Told him we changed our mind about doing all the work, (there was still other work to be done.) so he went in the back and brought out the packet, tossed it at me and rudely said we could find someone else to do the other work too, then walked off. No appreciation for the money we have spent there over the years, and intended to spend in the future, or that we had been loyal customers despite the distance. So, if you are looking for a business that appreciates loyalty, look elsewhere. EDIT: Since Mr. Lewis Feels I left out details... let's go ahead and jog your memory, sir... Like the fact your sales associate neglected to inform me that the ring had been discontinued, and ordered a substitute style, without our consent or knowledge, and had I not reviewed the order confirmation, I would not have found out ahead of time until I drove the hour and a half to pick it up. So, in a sense, Lewis Jewelers did create an issue, but you want to make it sound as though I just "changed my mind." No sir, I just don't feel like having someone not be fully upfront and honest with me, when I am spending a few thousand dollars in their store. If you had to buy the ring, I am not in the least sorry. Perhaps bait and switch shouldn't be part of your sales policy. And in spite of that, I had no malice regarding the situation, until the way I was treated in your store today. If your staff felt I was "rude" over the phone in dealing with the situation, perhaps you should consider the amount of frustration your staff caused assuming I would be satisfied with a ring that was not the same ring I had ordered without any prior discussion of the situation. As for today, I don't believe there was anything I said to Maria that was rude or mean. I asked a lot of questions, trying to get everything right, because it was a long time in coming to get this thing resolved. BUT, if you can tell me what was said to her that she was upset by, I will happily apologize, because if her attitude was because of something I unknowingly did, I am an honest enough person to say I am sorry, when I am wrong. In the meantime, I would reconsider your decision to reveal specific details of the transaction in your statement though... especially since they might be interpreted by the judicial system as lashing out at a customer leaving an honest criticism of the treatment they received.
    1 person found this review helpful 👍

  • 5/5 Mary F. 2 years ago on Google
    This jewelry store & staff are the absolute best!!! They definitely care about their customers & have great prices! It's also nice to have a jewelry store you can trust! Thanks so very much!
    1 person found this review helpful 👍

  • 1/5 Victoria B. 2 years ago on Google
    We went in to have something engraved and to buy a piece of jewelry for our new grandaughter. We asked to talk with the engraver and looked at a child's bracelet while we waited. . He never came out and no one spoke to us at all. After being totally ignored by all staff members for about 20 minutes we left. I will shop somewhere else where my business is appreciated.
    1 person found this review helpful 👍

  • 5/5 j h. 1 year ago on Google
    We love Bryan Jewelry! Their customer service is second to none and the jewelry selection is amazing. Stop in to see what they con do for you. From beautiful engagement rings to expert repairs, they do it all!
    1 person found this review helpful 👍

  • 5/5 Sherry S. 1 year ago on Google
    Ashley, Taylor, Jerry and the rest of the staff at Bryan Jewelry are amazing! Their hospitality towards us will keep us coming back for years to come!
    1 person found this review helpful 👍

  • 5/5 Dothan G. 5 months ago on Google
    Bryan Jewelry, is a local family owned and operated Jewelry store in Prattville, with one of the largest selections of unique hand picked pieces. They also have a wide variety of watches as well as being able to change watch batteries on ALL brands, adjust links and much more… by in house jewelers with decades of experience. Each staff member of Bryan Jewelry strives to always be knowledgeable and respectful, no matter the repair or sale they are eager and ready to help and want to make the experience a pleasant one. They offer a military discount as well as a new customer discount on their website. Not to mention the in store “wish list” which is a personal favorite, being able to relax and shop around for pieces to get for holidays is so much fun! They have an interest free layaway and 0% financing options which in our economy is outstanding. Right on Main Street and open on Saturdays, Bryan Jewelry is always ready to be there for you for whatever your needs are.
    1 person found this review helpful 👍

  • 5/5 Breelyn B. 5 months ago on Google
    Taylor made picking out our wedding bands the most amazing experience! It was so easy and stress free. She was so helpful and sweet and made sure we got exactly what we wanted. Definitely recommend Bryan's and Taylor!
    1 person found this review helpful 👍

  • 5/5 BROOKE A. 5 months ago on Google
    Absolutely love Bryan Jewelry! My mother recently passed down her wedding set. It has been in our family for over 80 years. I needed to have it resized. They went above and beyond to make this a special moment for me. It was wrapped so beautifully and with a hand written note. Thank you from the bottom of my heart! ❤️❤️
    1 person found this review helpful 👍

  • 5/5 Zac H. 5 months ago on Google
    Great service! Taylor was very helpful throughout the whole process of picking a band and finding the perfect Diamond for it. I would recommend Bryan Jewelry for all of your jewelry purchases!
    1 person found this review helpful 👍

  • 1/5 Brian H. 5 months ago on Google
    Though not well versed in jewelry, I am well versed in metal work & machining and I could have resized my wife’s ring better at home with hand tools. As you’ll see from the photos, the ring was initially quite thick and heavy. We took it to Bryan’s and had it resized, to which they resized to the wrong size and had to try again. Once we got the ring back, the band was noticeably thinner, yet the store adamantly claimed they didn’t “stretch” the ring to resize it. We grew tired of arguing and just accepted it since it was finally the correct size. Well, fast forward just a couple months to now: The ring broke because it was so thin where they “stretched it” (again they claimed they didn’t stretch it, but I’ll let y’all decide from the photos). They said the ring just broke from being worn too much. (I’ve worn rings for years and have never had a gold ring wear in two…and this ring has just been worn a few months and not every day.) The job they did this time was laughable and what I’d expect if I asked Walmart or the Dollar Tree to resize it. It is thinner than even what we received from them the first time and the area where the ring broke has two dots of solder. Again, everyone at the store claimed their jeweler was the “Best we’ve ever had, seen and we trust him”. Folks, I wouldn’t trust them with a gum machine ring from now on. With this type of shoddy work and their failure to admit fault, it makes me wonder what else is happening to to jewelry left there. They will never touch our jewelry again.
    1 person found this review helpful 👍

  • 5/5 Jonathan W. 5 months ago on Google
    Amazingly helpful service and the most kind staff. I was looking for ring or necklace for my wife and they were patient and helpful as I looked through all my options. Beautiful collections and well priced.
    1 person found this review helpful 👍

  • 5/5 Kathryn L. 3 years ago on Google
    The staff at Bryan is the best! Wonderful selection and beautiful store.

  • 5/5 Cathee G. 3 years ago on Google
    I wouldn't trust anyone else for jewelry purchases or repair.

  • 5/5 Nicholas C. 5 years ago on Google
    Friendly and helpful staff. They have the best selection and verity. Loved they show room and atmosphere. Really felt like I received a fair and honest price for a quality product.

  • 5/5 Catherine B. 6 years ago on Google
    These guys are awesome! They were so attentive to my needs and patiently helped while I decided what I wanted. They offered so many great options. These guys are the real deal and you can't beat their customer service and selection.

  • 5/5 Tracy B. 5 years ago on Google
    My husband and I have been trading with Bryan Jewelry for 30 years! We can always count on Lynn and her experienced staff to provide us with the top of line diamonds and pearls at competitive prices! We've been trusted her with our precious family heirlooms and we will continue to go to Bryan Jewelry as Lynn her staff have our own wavering respect in confidence.

  • 5/5 Cassandra L. 10 years ago on Google
    Recently I've made several purchases for some of my nieces birthdays. They are growing up and I thought it was time for a nice necklace or pair of earrings. They still wear them out to play but the quality hasn't diminished a bit! Durable, beautiful jewelry.

  • 5/5 Robert G. 3 years ago on Google
    Great service, friendly people

  • 5/5 Andrea W. 3 years ago on Google
    I called this morning, then decided to go in to have some engravings done. Everyone was so nice, helpful, as well as professional! I needed the engravings in connection to a birthday gift, and needed it done extremely last minute! I called several other places beforehand and was pretty much told by everyone that it was impossible to get done in the timeframe for which I needed it, and I even offered to pay a fee in order to have it rushed. The person I spoke with said that not only could they get it done within my timeframe, but also they would not charge me a fee for doing so. I thought it would take at least a day and a half, but Justin got it taken care of in just a couple hours for me. I really loved his work, and the pieces looked beautiful! I was really made to feel like I was an important customer, and that my business was truly appreciated. I was very impressed by the pregnant lady as well as Justin, and I will definitely be recommending Brian jewelry in the future. Additionally, it will be my go to store for jewelry purchases and needs from here on out.

  • 5/5 Chrissy S. 3 years ago on Google
    Bryan Jewelry has a great selection with a variety of different designers. All of their employees are helpful and give great recommendations!

  • 5/5 Christine S. 4 years ago on Google
    Excellent staff and service. Lynn and her staff are always extremely helpful and have created a couple of custom rings for me that have exceeded my expectations. My latest is stunning and I couldn't be more pleased. They have also performed various repair work and their service and workmanship is top notch. I would highly recommend them for any of your jewelry needs.

  • 5/5 Jenny W. 4 years ago on Google
    The amazing, creative, and lovely staff was able to work with me to design a new ring using materials from one of my late grandmother's and one of my old rings. They helped me to combine the stones of the two older ones into a new piece that is simply stunning and unique. I will definitely return.

  • 5/5 Jennifer C. 4 years ago on Google
    Always helpful, friendly service and they offer great repairs/modifications to existing jewelry. Just had a sorority pin that belonged to my mother in law turned into a necklace pendent for my daughter. Very reasonable prices. They did a beautiful job and were very helpful with suggestions on how to do it. Preserved the engraving on the back. Beautiful work.

  • 5/5 Mick N. 6 years ago on Google
    High quality jewelry at a great price and friendly, helpful service!

  • 5/5 Diane B. 8 years ago on Google
    I have been coming to Bryan Jewelry for two years now. They are excellent and in all honestly this is the only place I will buy jewelry from now on. Very pleased overall.

  • 5/5 Laurie B. 8 years ago on Google
    I've been a customer of theirs for as long as I can remember. I've bought everything from earrings, wedding rings, charms to watch batteries. You can always count on them to have a great selection and great customer service.

  • 5/5 Douglas C. 8 years ago on Google
    I am beyond thrilled with the selection they offer. I absolutely love what I purchased, I also have to say the staff is very knowledgeable and friendly.

  • 5/5 Janie M. 8 years ago on Google
    The staff at this jewelry store are outstanding and truly know what they are talking about. Their knowledge about each item is incredible.

  • 5/5 Peggy M. 8 years ago on Google
    I have been going to this jewelry store for quite some time, they fix my jewelry as well purchasing watches and rings. The staff is beyond friendly and helpful!

  • 5/5 Casey H. 8 years ago on Google
    I had to have my wedding band resized they told us it normally takes about 7 days but were able to finish it that day. They are kind and attentive. I am greatly satisfied and would highly recommend them. Justin is a miracle worker

  • 5/5 Joan E. 9 years ago on Google
    Any diamond jewelry I buy comes from here. I prefer to come to Bryan Jewelry because I like the staff and they are good at helping me. I have bought other things as well, their knowledge of their inventory and just about jewelry in general is the best.

  • 5/5 Tyler B. 9 years ago on Google
    I had my girlfriends engagement ring hand made here and it was less expensive than I could find any where else. The quality and service was incredible.

  • 5/5 Robin M. 9 years ago on Google
    This has been my jewelry go-to place for years because they just have and do it all. I have bought some lovely pieces, had a few things repaired, and I even sold some of my gold recently. It doesn't get much better.

  • 5/5 Dama D. 9 years ago on Google
    Excellent family and always beautiful work and repairs.

  • 5/5 Clayton C. 9 years ago on Google
    I've been Bryan Jewelry's client for 2 years now. My recent purchases were a diamond ring and a watch. I do love the fact that they buy gold and give you top money for it. There are several reasons why I like coming back here, because of the quality of the products as well as the friendliness of the people there. Mr. Bryan-the owner-is super.

  • 5/5 Stacey G. 9 years ago on Google
    Just a nice, small family owned business. I think that is what gives it such a nice feel. Their prices are good and the staff is genuine. They are always very helpful and never pushy.

  • 4/5 Melinda R. 9 years ago on Google
    Great staff and a great selection!

  • 5/5 Will L. 9 years ago on Google
    I have been buying all my watches and jewelry from Mr. Bryan for many years now. the service and quality alone in my opinion sets them apart from any other jewelry shop in the tri county area. Bryan's Jewelry is and will remain the only jewelry shop I will buy from or recommend to friends. I would suggest anyone go in and enjoy the friendly staff. BEST IN THE BUISNESS!

  • 5/5 Steven P. 9 years ago on Google
    I really like Bryan Jewelry. I have been coming here for years and I always tend to buy earrings for my wife but all of their jewelry really is great. The friendly staff and nice variety are unbeatable.

  • 5/5 Linda D. 10 years ago on Google
    I have been coming here for as long as I can remember. Not frequently, but just whenever I need something. Whenever I make a purchase or have something fixed everyone is always happy to help and that is what I like. I haven't even bothered looking at other jewelers because I am just happy with how I am treated here.

  • 5/5 Pauly C. 10 years ago on Google
    I got my wife's engagement ring here and I am very thankful that I did. They helped me pick the perfect one and I'll go back again.

  • 5/5 Robin J. 10 years ago on Google
    Lynn and her staff have a great rapport with their customers. I began coming here since I moved to Prattville. I love the store.

  • 5/5 Michelle B. 3 years ago on Google
    I worked with Lewis Jewelers off and on for nearly two years on the perfect ring design. I inherited a diamond from my mother and wanted to be sure that I honored her by choosing a setting that enhanced the diamond and did not take away from it. Everyone was very patient with me as I went back and forth over styles. In the end I found something that I loved and they custom made it to my exact detail. I picked the ring up today and it turned out even better than I expected!! I am very satisfied with the service I received from the entire staff.

  • 5/5 Justin L. 4 years ago on Google
    We absolutely loved the assistance we received when finding our engagement ring! Abby went above and beyond helping us find the perfect ring, and Tim was very helpful in getting the price within our budget! Overall an excellent experience with Lewis Jewelers!

  • 5/5 Anita K. 3 years ago on Google
    I have used Lewis for various services over the years (ring sizing, enhancement, repair, etc.), and their service has always been excellent and their quality superior. Most recently I used them to create a "memory ring" for me out of my wedding band after my husband died. I went to them with an idea, and they brought it to life. I could not be happier with the result!! It is exactly what I envisioned. The words "thank you" will never be enough! I will always be a loyal Lewis customer.

  • 5/5 Dawn A. 3 years ago on Google
    This was my third Forevermark purchase from Lewis Jewelers and won’t be my last. Heather is amazing and goes above and beyond every time. I highly recommend using Lewis Jewelers for all your jewelry needs.

  • 5/5 Tristan S. 3 years ago on Google
    I have gone to Lewis Jewelers for the past two years and each visit is met with polite service, wonderful people and the highest of quality. Tim, Abbie and the rest of the team are going to treat you right and will ensure that you only get the best.

  • 5/5 lynne d. 3 years ago on Google
    Thank you Lewis Jewlers. My ring looks like the 1st day I tried it on. Absolutely beautiful. Lynne

  • 5/5 Cheryl W. 3 years ago on Google
    Bobbie was amazing! She figured out what we were looking for in the first 5 minutes and then just kept pulling and creating the perfect bridal set from their extensive inventory. Thank you Bobbie for the most enjoyable shopping experience! We LOVE it! ❤

  • 5/5 Lourrinda R. 3 years ago on Google
    Best place for customizing your own jewelry! I have known Tim since before 1993! Excellent Family, staff and superb jewelry!

  • 5/5 Courtney G. 3 years ago on Google
    Love Lewis Jewlers. They are very professional and well priced.

  • 5/5 Lissa H. 3 years ago on Google
    I had a co-worker recommended Lewis Jewelers to custom make a wedding band for my wedding ring. I had previously went to a jeweler in the mall, and they almost ruined my ring as it has a curve in the design. When I arrived at lewis-jewelers I was greeted promptly and everyone I talked to was so helpful and answered all my questions and reassured me they would make me a beautiful ring and it's is so beautiful. I can't say enough good things about the quality to detail. I highly recommend them, and will use them again.

  • 5/5 Kylee W. 3 years ago on Google
    Awesome people, and service!! Would 10/10 recommend to anyone!

  • 5/5 Nikki 3 years ago on Google
    Great selection! Always helpful! Always affordable! Highly recommend!

  • 5/5 Karen J. 3 years ago on Google
    Very nice people, extremely friendly

  • 5/5 Jacob B. 3 years ago on Google
    here I bought a ring for my current wife. I recommend

  • 5/5 Randy B. 3 years ago on Google
    Always receive excellent service and products.

  • 5/5 wilbur c. 3 years ago on Google
    Great service.

  • 5/5 Clarke S. 3 years ago on Google
    Family has gone to Lewis Jewelers and I have gone to them for my fiance's engagement ring and now both of our wedding rings. The service was amazing and helped me with everything even with me living in Dallas and Houston. They helped us with finding the rings we wanted and resizing as well.

  • 5/5 marvin t. 3 years ago on Google
    This is where I go for great selections and really good prices. I've been a customer for 30 years.

  • 5/5 K M. 3 years ago on Google
    They made a custom piece for me and it is beautiful! So happy with it!

  • 2/5 Tigger P. 3 years ago on Google
    Unfortunately I will not return to this store. It's set up is very nice. The problem is they weren't even that busy and we waited for like 45 mins. We ended up just asking a few questions and already frustrated with the experience we just left with out purchasing a new wedding band. Every other store we have been to we had people at our side the minute we got there but were not pushy and gave us the space and time to look around. Even when very busy. To bad Lewis you have nice items and a very nice set up. Not sure what tapes u reviewed it was the weekend prior to Christmas. We wandered around the entire store more than once but two rings I was VERY interested in were in the right side when u come thru the door.( with the birthstones in particular the emerald and diamond bands) most of our time was around that end of those cases . We also just kinda stood around looking around for a bit waiting . A lady did EVENTUALLY come to us but my husband and I were so frustrated we barely asked a question before leaving. I was not looking for you to offer me anything. I needed a new wedding ring but was looking outside the box because I do not like the traditional. As to your very rude sarcastic reply. I have years in their very business you are referring to. No matter how busy a restaurant is there is someone to greet you and let you know of any wait etc. We stood ignored in your store and had others helped long before. You act like you had a packed store and that is not true. You had employees not helping anyone at all Yep I would not return to a any place that treats people like you. Even if it was my favorite. We spent $8500 elsewhere . Thanks good luck treating paying customers that way.

  • 5/5 Ryan H. 3 years ago on Google
    OUTSTANDING!!! Abby was amazing to work with, was always available and more than willing to help make everything as easy and enjoyable as possible. I will definitely be coming back to Abby and Lewis Jewelers!

  • 5/5 John G. 3 years ago on Google
    By appointment only, very patient, personal service.

  • 5/5 Shawn S. 4 years ago on Google
    Wonderful staff! Always friendly, helpful, & knowledgeable! They treat you like family! Lewis Jewelers is the only place we will ever shop for our jewelry.

  • 5/5 Annette J. 4 years ago on Google
    You can not find more nicer , nor more professional people! Absolutely loved my experience here.

  • 5/5 Garrett S. 4 years ago on Google
    Only place I buy jewelry

  • 5/5 Christina N. 4 years ago on Google
    Absolutely wonderful people, they help me so much when I have a problem or question. I have gotten several pieces from here and I will keep coming back!

  • 5/5 Carla F. 4 years ago on Google
    Thank you Bobbie and Tim for our custom wedding bands. Working with you was a great experience. We are very happy with our rings.

  • 5/5 Estefania S. 4 years ago on Google
    Beautiful, high quality jewelry and helpful, friendly staff. Only place I'll go for jewelry!

  • 5/5 Connie T. 4 years ago on Google
    We purchased our rings 23 years ago. We love the staff as they are already courteous and very helpful when we have questions. We highly recommend them!

  • 5/5 DW S. 4 years ago on Google
    Great people and service!

  • 5/5 Michael M. 4 years ago on Google
    Lewis Jewelers is a fantastic place to buy an engagement ring from. I worked closely with Candace to get exactly the ring I was looking for within my budget. She was super helpful in educating me about diamonds and rings, more than willing to take the time to walk me through lots of options and really made sure my buying experience was smooth and painless. We will definitely be back for our wedding bands and more in the future.

  • 5/5 Filigree F. 4 years ago on Google
    Beautifully designed jewelry and very friendly staff! I could spend hours looking at each unique piece. All our experiences here have been top notch!

  • 5/5 Christian G. 4 years ago on Google
    This is a company that I love and would definitely recommend. I had worked mainly with Maria and the employees were always courteous and professional. I bought an Elysium ring and after I got married, I realized that my finger had a reaction to the ring. I quickly called Lewis Jewelers as I knew that this was a ring that advertised that the material was hypoallergenic. Maria quickly went into action and called the manufacturer. The manufacturer took the ring back to ensure the ring was not contaminated with any foreign materials. After a couple weeks I got the ring back again and it was the same result. Lewis Jewelers gave me a loaner ring made of gold to see if I was allergic to gold as most people are allergic to that material specifically. After coming to the realization that I wasn't allergic to gold, Maria called the manufacturer again and coordinated to have the Elysium ring inner made of white gold. I am so thankful for Maria and Lewis Jewelers for their patience. I can now wear a ring that I absolutely love. I would highly recommend these professionals and their business. For my future jewelry needs, you will first find me at Lewis Jewelers.

  • 5/5 Betty B. 4 years ago on Google
    4 years ago my wedding ring was lost while I was having surgery for breast cancer. I looked and just couldn't find anything I liked at a reasonable price. My mom had recently passed and left me her wedding set. I went to Lewis jewlery with her set and a diamond anniversary necklace and they were able to design and make a ring perfect for me. I not only have my dream ring but also carry my mom on my finger everyday. They were wonderful to work with and did an excellent job at a reasonable price!

  • 5/5 Whitney W. 4 years ago on Google
    Trustworthy, Professional and knowledgeable. Ticks all the boxes for a jeweler providing top quality at competitive prices.

  • 5/5 Andy M. 4 years ago on Google
    I can’t stress enough how nice and accommodating they are. My brother and I got married within 6 months of each other and both of us got our engagement rings for our Fiancés there. Selection and service is unrivaled. I highly recommend working with Maggie or Mr. Tim Lewis himself!

  • 5/5 Jonathan P. 5 years ago on Google
    Mrs. Candace is great.

  • 5/5 Linda M. 5 years ago on Google
    We had a great experience at Lewis Jewelers. The staff went out of their way to be sure we were completely satisfied with our purchase. We appreciated so much their friendly welcome and their willingness to see that we were informed, but unpressured in our decision. We recommend them unreservedly!

  • 5/5 Kat R. 2 years ago on Google
    Beautiful store and fantastic experience! As always it is a pleasure working with Bryan Jewelry. The staff is very friendly and knowledgeable. I highly reccomend them for all your jewelry needs!

  • 5/5 Alex B. 3 years ago on Google
    Found a nice piece of jewelry as a birthday gift, and was very impressed by the courteousness and friendly sales attitude! My salesman was Randy,you guys should come by and see him! I will definitely be back and he has vast knowledge of all things jewelry!

  • 5/5 Jennifer F. 2 years ago on Google
    I had a great experience working with the professional and friendly staff at Bryan Jewelry! I highly recommend them and look forward to working with them again in the future!

  • 3/5 Janice S. 2 years ago on Google
    I was disappointed in my last visit to Bryan’s Jewelers on Thursday September 30. I was interested in having my mom’s gold antique wedding set transferred to a new white gold setting. The salesperson was very helpful but kept letting me know that the diamond was not one caret , which obviously affected my choices and the setting he showed me was not to my liking. He then directed me to 2 display cases and I selected a setting from there. When I went to tell him I had made a selection he was busy working with some kind of machine and rather rudely said he would be with me in a little while. I have worked in retail and u do not put the customer off like that. I ended up spending $1300 which may not seem like much but it was to me. I am very excited about my choice but should not have been dismissed like that and I don’t appreciate it. Janice Stanley janicestanley103@gmail .com

  • 5/5 Justin P. 2 years ago on Google
    My second time doing business with this place was just as good as the first! Randy is fantastic to do business with and displays excellent customer service. Highly recommended!!

  • 5/5 Lexy H. 2 years ago on Google
    My experience has always been wonderful here. The employees are always so hospitable and welcoming. They have the most beautiful jewelry to chose from. Buy local.

  • 5/5 Kathi R. 1 year ago on Google
    If you’re looking for a local jewelry shop, I recommend Bryan Jewelry. Lynn Bryan Young is an expert on stones and continues her dad’s love and loyalty to all customers.

  • 5/5 Marlyse K. 1 year ago on Google
    They fixed my earring setting no charge and said I could donate to charity when I asked how much I owe. Also got my watch battery fixed here. Great service!

  • 5/5 Adam H. 1 year ago on Google
    I want to thank Ashley Harrell for making my ring buying experience so easy. She has great knowledge of all Bryan jeweler’s inventory and she made my buying experience so special. I couldn’t be more blessed to have picked Bryan Jewelry for my fiancé’s ring!

  • 5/5 Ronald D. 9 months ago on Google
    Randy, made choosing an engagement and wedding band stress free. I was concerned about wedding band being the correct size so called Randy and told me that I didn’t have to worry because he had it sized to the engagement ring. I really appreciated this type of customer service.

  • 5/5 Robert J. 10 months ago on Google
    Went in to have battery replaced in watch, very helpful and friendly staff


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business
    • ✓️ Identifies as women-owned

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