I got a ring resized at Rare Exceptions and they were quick, kind and courteous! They communicated well about when it would be ready and called me to pick it up, and it looks perfect! They’ll treat you like family and celebrate your special occasion with you while helping you out.

The future Mrs. and I had our engagement/wedding rings designed and made at Rare Exception. They really have an excellent eye for getting you the perfect ring. We also bring watches and jewelry here for repair and cleaning. They do excellent work, best little jewelry shop in Jackson!!! I highly recommend!!!

Lovely place with lovely people! It's hard to find an honest jeweler/goldsmith these days but this little mom and pop is the pinnacle of kindness and customer support. They treat you like a friend here and that might be even more valuable than their extensive inventory/services.

Love it here! I have been going to Rare Exception Jewelers for years now for repairs, ring resizing and such and have repeatedly been happy with their work. The environment is always kind and friendly, the work consistently done in a reasonably swift manner, and the finished product always looks perfect!

Hands down the best customer care.. excellent selection, and staff makes you feel right at home. They're more than happy to take all the time to truly educate you on what would be the best buy for you while staying within your means. So glad to be supporting a hometown jeweler rather then a big box store and recieve such excellent service.

I had two very special rings made bigger for me they did a wonderful job for me, I would trust them with anytime I needed to be worked on. They were very nice and easy to work with

Very nice people. Walked in for battery change in my watch, I was immediately attended to and on my way in minutes. Thank you.

Paula and Chris are community friendly and excellent Jewelers. They repaired our ring, hosted a styled jewelry shoot, and joined our Amador Wedding and Wine Tour. Visit them. They're knowledgeable pros.

I'm very happy with the quality of work, recommendations and customer service I've received from the owners, Chris & Paula on the 4 occasions I've taken jewelry there. Would happily recommend them to anyone looking for a quality jeweler and I'll definitely use their services again in the future.

We love this store. They are kind, courteous, knowledgeable and always accommodating. Beautiful jewelry and great customer service.

This jewelry store is the perfect choice. Husband and wife team very friendly and knowledgeable. This is a full service store. Very pleased customer. Thank you

I have had multiple rings re-sizes and a necklace and earring fixed here. They are so sweet and do great work!

Very disappointed, took my jewelry for repair, they have broken several times since this same jeweler had replaced the wire in my ear rings. I waited a week and it had not even been looked at, I was told the jeweler was too busy to do repairs. The jewler's wife was argumentive and rude. I picked up the broken jewelry and will find a new jeweler.