5/5 Jeff K. 1 year ago on Google
Wilson
Diamonds
in
Provo
has
earned
our
very
highest
recommendation
based
on
absolutely
outstanding,
professional
customer
service
during
every
visit
and
then
delivering
exactly
what
we
were
dreaming
of
in
a
stunningly
beautiful
heart
diamond
engagement
ring.
Within
just
a
few
moments
after
we
first
arrived
at
Wilson
Diamonds,
Store
Manager,
Carolynn,
welcomed
us
with
genuine
grace,
warmth
and
caring.
She
then
assigned
Wilson
Diamonds
Ring
Specialist,
Ian
U.,
to
work
with
us.
Ian
exemplified
“outstanding”
in
every
aspect
of
helping
us
find
and
select
the
perfect
center
heart
cut
diamond,
custom
mount
with
diamonds,
and
pave
diamond
engagement
ring,
a
double
band
wedding
ring
jacket,
and
a
"back
up"
low
cost
engagement
ring
for
travel
outside
the
US.
Ian
followed
up
with
appraisals
needed
for
insurance,
even
working
late
after
closing
hours
to
ensure
we
had
what
we
needed.
Wilson
Diamonds
Customer
Service
Representatives,
Emily
and
Emma,
reached
out
to
me
multiple
times
to
keep
me
informed
and
updated
on
status
of
the
rings’
creation
and
estimated
delivery
dates.
Wilson
Diamonds
Store
Manager,
Carolynn,
Ring
Specialist,
Ian,
and
Customer
Service
Reps,
Emily
and
Emma,
are
all
10
out
of
10
in
professional
customer
service
and
satisfaction,
and
have
earned
our
very
highest
recommendation!