Simon Jewelers image

Simon Jewelers

Jeweler

Long-running boutique featuring jewelry from popular brands, plus in-store designer events. People often mention Simon, jewelry, Gary, Jewelers, ring, service, great, customer, time, staff,


Address

1345 N Main St, High Point, NC 27262, United States

Website

www.simonjewelers.com

Contact

+1 336-887-9394

Rating on Google Maps

4.80 (319 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 5 pm
  • Sunday: (Easter), Closed, Hours might differ
  • Monday: Closed
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: Simon (33) jewelry (24) Gary (23) Jewelers (17) ring (16) service (15) great (13) customer (12) time (12) staff (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Armed O. 2 years ago on Google
    Fantastic sales people! Dillon is the one that waited on us and was extremely patient, polite, and knowledgeable about the products. The owner gave us a great price on two rings and a watch. Very good products for the price. We couldn’t have asked for any better and we will return.
    1 person found this review helpful 👍

  • 5/5 paige 3 years ago on Google
    Amazing! Elena was so helpful and informative about the jewelry and different types of stones. We definitely made the right choice by buying from here. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 John C. 2 years ago on Google
    Been shopping @ Simons for years. Always outstanding service, sales, price and quality. Just recently needed some links added to a watch that I purchased their years ago. The watch has been discontinued. Gary went above and beyond and found the links I needed. Ordered them and installed them for basically his cost. I could not be happier to have my watch back on my wrist! Thanks so much Gary. Outstanding customer satisfaction. I highly recommend Simon Jewelers.
    1 person found this review helpful 👍

  • 5/5 Terri H. 2 years ago on Google
    Great staff excellent customer services & beautiful jewelry collections & diamonds! Michael has been a stable post here for years! Great guy. Phil is just as great! Gary Simon runs a very trustworthy business & strives in excellence. The jewelry repair here is the best around. The Only jewelers I trust in the Triad for my valuables! If buying new their gift wrapping is superb for any occasion!
    1 person found this review helpful 👍

  • 5/5 James P. 1 year ago on Google
    Great value here. Not just the value of highest quality jewelry but the highest quality is service. Gary Simon is truly a gentleman who knows his business.

  • 5/5 Crystal S. 8 months ago on Google
    Very nice people. The guy that reset my hands to make my date work correctly is amazing and genuine. I would definitely go here again for any of my watch needs.

  • 2/5 Melissa F. 1 year ago on Google
    Selection was nice. As a business owner, I don’t have sick employees come to work nor do I have employees with sick children come to work. The last thing I want on the opposite side of the jewelry counter is someone with a cough, runny nose, and sneezing during this day and time. Was a sign that we needed to shop elsewhere.

  • 5/5 Jessica B. 1 year ago on Google
    Absolutely love going to Simon's!!! The selection and quality are always amazing and you won't find a friendlier, more professional staff anywhere!!!!

  • 5/5 Anna D. 10 months ago on Google
    Hands down best jewelry store I’ve been to. Gary spent a lot time with my husband and I designing a custom ring. He stayed in constant contact giving us updates on the arrival of the ring and went above and beyond to make serve it arrived in time so I could take it on a trip with me!! Extremely pleased with the outcome, customer service and quality! He goes out of his way to make sure you’re happy. Definitely my go to jeweler from now on.

  • 5/5 Carter B. 10 months ago on Google
    Simon Jewelers always has a great selection, friendliest associates, and just the best overall experience you could ever ask for. Gary Simon makes you feel as if your purchase is the biggest of the day.

  • 5/5 Ron M. 9 months ago on Google
    I purchased a new Bering Men’s Watch for me this morning and the sales process was very pleasant and professional. I would highly recommend you visit Simon Jewelers and let their Sales/Customer Service professionals assist you with your next desired jewelry purchase,

  • 5/5 Daniel C. 11 months ago on Google
    Great selection of inventory and staff is always helpful. Came in for a repair, which of course was taken care of. But my wife also found a necklace just like one her grandmother left her, so that was a great surprise. We are always pleased with our Simon experience.

  • 5/5 Terry S. 1 year ago on Google
    Simon Jewelers is a great place for personal service and a great selection. We’ve shopped with Gary before. We had a specific requirement and the selection and different options were presented and the work was done rapidly. The staff is professional and helpful.

  • 5/5 Traci L. 1 year ago on Google
    Amazing!! Gary did a custom shark tooth necklace for my son. So excited!!! It is perfect! Best birthday present made with love! Thank you Gary!!!!!

  • 5/5 Donald S. 11 months ago on Google
    Always a pleasure to visit and see such wonderful displays, and to speak with good friends, especially Gary, whom my wife Nancy and I have known for many years.Amazing jewelry, watches, special items too, a truly great place to find that special gift for friend or family!

  • 5/5 pappy and jj b. 10 months ago on Google
    I currently and for the past 30 years have found Simon Jewelry to be professional and to offer very good quality merchandise at fair prices. Follow up Service is outstanding.

  • 5/5 Wendy N. 8 months ago on Google
    The BEST in the jewelry business! Every sales rep provides VIP service and makes you feel like a valued customer that is appreciated and welcomed. I highly recommend Simon Jewelers for quality jewelry, jewelry repairs/re-sizing, complimentary jewelry cleaning and phenomenal customer service. I visited this store for the first time a few weeks ago (for a jewelry repair) and will be a repeat customer!

  • 5/5 Ron S. 8 months ago on Google
    Gary and his team at Simon’s ALWAYS delivers. They are personable and accommodating and able to assist with a wide range of quality items. The only place I shop for jewelry for forty or so years! I highly recommend Simon’s for your jewelry needs!

  • 5/5 Ronnie R. 9 months ago on Google
    Simon is my go to Jewelry shop. They have a great supply of product , are reasonably priced and their services are the absolute best. They never disappoint.

  • 5/5 Cory K. 2 years ago on Google
    I would highly recommend anyone in the surrounding area to use Simon Jewelers. I bought an engagement ring here, the customer service and dedication to detail was phenomenal. I didn’t know much about engagement rings, they walked me through the process and had the utmost patience. The understanding of the moment and that it’s up the client was just what I was looking for. A wonderful local business to support!!

  • 5/5 Bonnie W. 1 year ago on Google
    I wouldn’t go anywhere else! There is always an amazing selection of inventory, which moves around and stays fresh. The staff is friendly and knowledgeable and the service is outstanding. Gary knows his customers, and is a huge supporter of the community. They have special events highlighting jewelry designers, service days, and more. Customers for life!

  • 5/5 Scott C. 1 year ago on Google
    Had my wife’s engagement ring and wedding band redone with new setting. Looks absolutely amazing! Couldn’t be happier! We have found our new jewelry store in High Point!! Thanks

  • 5/5 LeAnn B. 2 years ago on Google
    Absolutely wonderful experience! They created the most beautiful custom engagement ring and matching wedding band for me, and my fiancé got his wedding band from them as well. Gary and Merrit provided exceptional customer service, and I couldn’t be happier with our experience.

  • 5/5 Luke H. 1 year ago on Google
    Gary and his team were as professional and friendly as always. Phil, was informed on each product and very personable as well. He also made sure each of my fiancé’s previously purchased rings were cleaned and taken care of. There is no better service than Simon Jewelers

  • 5/5 Chad C. 2 years ago on Google
    Gary and his excellent team at Simon Jewelers did a fantastic job putting together a custom engagement ring and wedding band combo for my fiancee. They worked with us to essentially design a one off ring that my fiancee loves and I would definitely return for any of my jewelry needs even though it's about an hour drive for me to get there!

  • 5/5 tamfam 6. 1 year ago on Google
    First time buyer with Simon Jewelers, and I will say I am impressed with Gary and Phil. They had spectacular service, very patient and knowledgeable in explaining details, and helped build a engagement ring to my desire. Great atmosphere and very friendly staff.

  • 5/5 Linda F. 2 years ago on Google
    I am so impressed with the customer service at Simon’s Jewelers. They were very helpful in ordering the pieces I wanted and went beyond the call of duty to find exactly what I was looking for as well as getting them in time for my wedding. Merritt explored options for me which in turn opened new opportunity for Simon’s to obtain a new supplier and expand their inventory. Their due diligence in satisfying a customer and friendly sales staff makes for a long lasting impression and guaranteed repeat business. I will definitely be back. Thank you for all you did for me. Linda Fields

  • 5/5 Kelly G. 2 years ago on Google
    Simon Jewelers in High Point is top notch! Gary and Phil really took the time to meet with my husband and I to upgrade/update my engagement ring as an anniversary/Christmas gift. Their customer service, selection, and craftsmanship were all great! (Kudos to the jeweler who put the ring together, I can see the quality and hard work that was put into it!) I am a designer at heart, so I really appreciated the consultation where we could sit down and cover different options for a custom design. Gary was very thorough and creative. In the end, we were able to keep the sentimental value of my ring while adding the exact “radiant” shape diamond I loved! They went above and beyond, including ordering in various diamonds in that shape for us to choose from and providing quick turnaround times. Phil always kept in communication with us and we enjoyed meeting with both Phil and Gary during our visits. Highly recommend :) Thank you again, it is perfectly beautiful!

  • 1/5 LocalReviewTeam Eateries Interest, & E. 2 years ago on Google
    ☹️I went back to change my review to one star. The owner had called and reached out and had said they wanted to make this right. That they would honor my aunts referral. Neither she or I have heard one single word. Disappointed that every time we have come in we feel rattled by the time we leave. We brought our rings in to be serviced, cleaned and polished. We were told ( by Jean) that we did not need an appointment. They barely even cleaned them. My diamond still has deposits on it. They did not polish husbands band. ( told you have to make an appointment for that) We live in Cleveland, NC and wasted a whole day to go over there. Also, asked about cost of some other jewelry and the clerk took forever to show us a few things. Last trip to Simons. In addition to all this my aunt recommended this place to us and never got her gift certificate for a referral. That was almost 4 years ago. We walked in to a Jewlery store in Salisbury and they cleaned, polished, and checked the stones. Imagine this- we didn’t have an appointment. I will add that after I posted this the owner did reach out and I do appreciate the apology. I still stand by my review as I think if it helps to step up hospitality for the next customer- then it should stay.

  • 5/5 Rita H. 2 years ago on Google
    Couldn’t be happier with my experience at Simon Jewelers!! Jordan went above and beyond to assist me with a new band for a vintage Rolex that was my late mother’s. He ordered the band Thursday late afternoon, and to my surprise, they shipped it overnight and it was ready Christmas Eve! Jordan got it on the watch and removed links so it fit and it was perfect! This is what customer service is supposed to be! Thanks much!

  • 5/5 Robert C. 2 years ago on Google
    I had an absolutely superb experience with Simon Jewelers. My fiancé (now wife) and me came in with not to much time until our wedding date. Merritt worked with us and was extremely informative, patient, and funny; all of which put us at ease and allowed us to find the perfect rings. Merritt followed up promptly with regular updates and crystal clear communication for what we should expect. I never once doubted Simon jewelers ability to come through for us. Also, they repaired my wife’s hand me down bracelet last minute for the wedding! Mr. Gary Simon even spent some time chatting with us and answering our questions, felt very appreciated at this place. 100% recommend, for new and experienced shoppers alike. I will be back!

  • 5/5 Chris M. 2 years ago on Google
    I have been to Simon’s multiple times. They have a great staff who takes time to understand what you want and find items that meet those needs. Thanks for serving me. Most of all thank you for your kindness. If you need jewelry I recommend Simon’s.

  • 5/5 Brian W. 2 years ago on Google
    Had another great experience at Simon Jewelers in High Point. Merritt N Bears did a great job helping me purchase a anniversary gift for my wife. Wonderful shopping experience will definitely be back!

  • 5/5 Amanda&David H. 2 years ago on Google
    Highly recommend Simon Jewelers! I recently had an issue with another jewelry store, they damaged a sentimental ring I had taken in for a loose stone. Not wanting to take my ring back to the jewelry store that damaged my ring, I called Simon Jewelers. I happened to reach Gary Simon and I explained the situation. Gary was eager to help me and I immediately felt confident my ring was in great hands. Simon jewelers went above and beyond to correct the damage the other jewelry store did to my ring. Gary, and the entire staff at Simon is knowledgeable and welcoming. We will continue to only use Simon Jewelers for repairs and jewelry design and purchase.

  • 5/5 Larry L. 2 years ago on Google
    The staff was courteous, knowledgeable and professional. Very pleased with my experience. Highly recommended


Call +1 336-887-9394 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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